Martin J. Schroeter - Senior Vice President and Chief Financial Officer
Management
Sure. So, a couple things. On services, in terms of signings, as you said, they tend to be lumpy. Maybe not the most elegant of words to describe it, but it is an accurate description of what happens in any 90-day period. Quite frankly, when you look at the kinds of relationships we're building with our clients, neither the IBM teams involved that are building these nor our clients are thinking about these on a 90-day cycle. These are pretty big, transformative partnerships that we build, and they're running and trusting us to run their most important and most critical systems. So it's completely understandable why a 90-day reporting cycle may not work. We also have looked, and we've told our investors over time to look at the backlog. So when you look, for instance, within the GTS business, our backlog, even with the signings performance in the quarter, but because we've had strong signings last year we grew the backlog 1%. And I think that's indicative of the kind of demand profile we see for those kinds of services. Remember, within that business there is certainly an element of productivity, i.e. our clients are asking us to do and manage that for them in a way that gets them to a sustainable economic model, which means we need to deliver productivity quite regularly. And then it also includes a lot of what they want in terms of moving into hybrid cloud environments and taking advantage of the investments they've already made in their own systems plus getting the agility from us running their cloud. So that services business, again, the demand profile I'd say looks more like that low single-digit kind of growth rate, which is evident in the backlog. And then we'll – again, given the transformative nature of some these deals, we'll sign them when they're ready and when they're complete. In terms of margin on GBS, we've talked a fair bit about what we're going through with GBS. The only thing I'd add to the comments we've made is, again, we continue to see that the areas and the spaces we're moving to are more valuable as measured by gross profit margin, if you will. They're more valuable than where we're coming from, and so we see certainly a bright future. Now, it's just a matter of getting that weighting right and working our way through the transition and transformation of that, where we have a bit of a productivity impact as well.