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Transcript
OP
Operator
Operator
Good day and thank you for standing by, welcome to the ICON Plc, Fourth Quarter results 2021 conference call. At this time, all participants are in listen-only mode. After the speakers’ presentation, there will be a question-and-answer session. [Operator Instructions] Please be advised that today's conference is being recorded. I would now like to hand the conference over to our first speaker today, Kate Haven, please go ahead.
KH
Kate Haven
Analyst
Good day ladies and gentlemen. Thank you for joining us on this call covering the quarter and full year ended December 31, 2021. Also on the call today, we have our CEO Dr. Steve Cutler, and our CFO, Mr. Brendan Brennan. I would like to note that this call is webcast and that there are slides available to download on our website to accompany today's call. Certain statements in today's call will be forward-looking statements. These statements are based on management's current expectations and information currently available, including current economic and industry conditions. Actual results may differ materially from those stated or implied by forward-looking statements due to risks and uncertainties associated with the company's business and listeners are cautioned that forward-looking statements are not guaranteed the future performance. Forward-looking statements are only as of the date they are made, and we do not undertake any obligation to update publicly any forward-looking statements either as a result of new information, future events, or otherwise. More information about the risks and uncertainties related to these forward-looking statements may be found in SEC reports filed by the company. This presentation includes selected non-GAAP financial measures, which Steve and Brendan will be referencing in their prepared remarks. For a presentation of the most directly comparable GAAP financial measures, please refer to the press release statement headed Condensed Consolidated Statements of Operations. While non-GAAP financial measures are not superior to or a substitute for the comparable GAAP measures, we believe certain non-GAAP information is more useful to investors for historical comparison purposes. We will be limiting the call today to one hour, and we therefore, ask participants to keep their questions to one each with an opportunity to ask one related follow-up question. I would now like to hand over the call to our CFO, Mr. Brendan Brennan.
BB
Brendan Brennan
Analyst
Thank you, Kate. In quarter four, ICON achieved gross business wins of $2.79 billion and recorded $413 million worth of cancellations. Consequently, net awards in the quarter were $2.38 billion, resulting in a net book-to-bill of 1.26x. Full-year 2021 gross business wins were $8.12 billion and cancellations were $1.16 billion, resulting in net business wins of $6.96 billion on a net book-to-bill of 1.27x. With the addition of the new awards in quarter four, our backlog grew to a record $19.1 billion, representing an increase of 2.6% on Q3 2021, or an increase of 9.5% year-over-year on a combined company basis. Included in the press release are earnings slides, you will note a reconciliation of non-GAAP measures. Adjusted EBITDA excludes stock compensation expense, restructuring costs, foreign currency gains and losses, amortization, and transaction-related costs, and their respective tax benefits. Adjusted revenue in quarter four was $1 billion, $881 million, this represents a year-on-year increase of a 147.4% or 148.7% on a constant currency basis. On our combined company basis, adjusted revenue increased 15.1% from the comparable period last year. For full-year revenue, the number was $5 billion, $481 million. This represents a year-on-year increase of 95.9% or 94.5% on a constant currency basis. On a combined company basis, adjusted revenue increased 24.8% from 2020. We continue to see an improvement in our top 25 customer concentration in the fourth quarter. Our top customer represented 8.5% of revenue, and our top five customers represented 28.3% of revenue. Our top 10 represented 41.4%, while our top 25 represented 61.4%. In the full-year 2021, our top customer represented 8% of revenue, and our top five customers represented 31.6% of revenue. Our top ten represented 45.3%, while our top 25 represented 65%. Adjusted gross margin for the quarter was 28.1%, compared to 27.9% Quarter…
SC
Steve Cutler
Analyst
Thank you, Brendan, and good day, everyone. 2021 was an outstanding year for ICON. Over the course of the year, we completed a transformational acquisition, doubling scale of the organization, and creating a world leading health care intelligence and clinical research organization. Our employees expertly navigated the challenges of the ongoing pandemic, deploying innovative solutions to ensure clinical trials were able to continue and patients received life-saving treatments despite continued impact to site and patient and access. We delivered on our mission to accelerate the development of customers ' drugs and devices by providing support on 30 new drug approvals in 2021 in areas such as liver disease, schizophrenia, a range of cancers, and, of course, infectious disease. I'm incredibly proud of the role the ICON team has played in the fight against COVID and the development of these critical vaccines and therapies. The overall environment in clinical development throughout 2021 was robust as biopharma development spending continued to grow, and biotech funding activity was near the record levels seen in 2020. Scientific advancements in areas such as mRNA techniques in vaccines, and cell and gene therapies present new opportunities to develop novel drugs that could have a major impact on potential treatments for a variety of diseases. Customers are increasingly turning to CROs as partners, not just providers, to aid in the development of these complex, groundbreaking therapies. RFP volume continue to be strong through the year, increasing low double-digits on a year-over-year basis for the quarter and full year 2021. While biotech funding levels were down from a record year in 2020, we have not seen this negatively affect overall demand in the small Biopharma customer segment. In fact, in quarter four, we saw a particular strength in RFP activity in the small and mid-sized Biopharma segments, as…
BB
Brendan Brennan
Analyst
Thank you.
OP
Operator
Operator
Thank you dear participants. We will now begin the Question-and-Answer session. [Operator Instructions]. The first question comes from the line of Eric Coldwell from Baird. Please ask your question.
EC
Eric Coldwell
Analyst
Thanks. Good morning. I just have one quick clarification and then a question. Steve, at the very end, I think you said, your midterm targets were for mid-to-high single-digit revenue CAGR. The slide deck says, high single-digit. I may have misheard you. I just want to -- I just want to get a clarification on that.
SC
Steve Cutler
Analyst
Checking. Mid to long term [Indiscernible] revenue growth mid-to-high single-digits on the long-term basis. Eric, on a revenue mid up to high single-digits.
EC
Eric Coldwell
Analyst
Okay. Thank you. And then on the client mix, I appreciate all the additional comments today. We have a group of companies in the space that all characterize and categorize their biotech mix and client mix quite differently. You gave some additional detail today talking about under $100 million of annual R&D spend. I was curious if you could maybe parse that just a bit further and talk about pre -commercial clients that don't have a marketed approved product, they are not generating their own revenue. I suspect that the slightly smaller subset of that sub-100 million R&D spend, but if you had any additional color would be great. Thank you.
SC
Steve Cutler
Analyst
Sure. So as what we outlined, we think of our small biotech’s as outside the top 75. And within that, that's about a third of our revenue, a third of our backlog and within that subset, although I was alluding to talking in my comments, about half of that group, we think of as being pretty revenue or capital market dependent, depending on how you look at it. So that would be -- we would look at ourselves as having about mid-teens. That's 15, 16% of our revenue and our backlog with that customer. as pre revenue customer. So we have a very modest exposure to that group. And quite frankly, we manage that very carefully in terms of getting credit checks on those customers. We worked very hard to make sure our cash collections on those customers are ahead of our normal numbers. And we haven't seen any real concerns, in terms of bad debts or challenges with payment, any more than we would normally see. So we feel we manage that god -- that segment well. We feel we're in a good place with that good -- they are almost exclusively, extremely well-funded. The average cash on hand is in the two-year to three-year mark. So it's a signal market we feel comfortable with, Eric, in terms of dealing with them and in terms of working with them to build their portfolios or to help them with their portfolios and to prosecute their programs.
EC
Eric Coldwell
Analyst
And, Steve, I would assume that that mix, that 15% to 16%, is spread across at least several 100 clients if not even more than that. Give any sense?
SC
Steve Cutler
Analyst
Yeah, it would be in that range. Yes, it would be in that range. So several 100, yes. It's a large number of customers.
BB
Brendan Brennan
Analyst
Long-term. Yeah.
SC
Steve Cutler
Analyst
Long-term.
EC
Eric Coldwell
Analyst
Yeah. Very good. Thanks, guys. I appreciate it.
SC
Steve Cutler
Analyst
You're welcome.
OP
Operator
Operator
Thank you. The next question comes from the line of John Kreger from William Blair. Please ask your question.
JK
John Kreger
Analyst
Steve with now a couple of quarters on you about -- of the sort of new ICON. It would be great if you'd be willing to sort of break down the business a little bit more. I'm curious how you'd characterize the traditional full-service business versus FSP, maybe the central lab? Cut it however you are willing. And if you think about the outlook for '22, are there any real kind of standouts across those various buckets? Thanks.
SC
Steve Cutler
Analyst
I mean, we're seeing -- I mean, we certainly saw in 2021 very strong growth. Really right across the segments of the business. John, full-service went well both in a large pharma context and in a biotech and small mid-size where we focus. Both those areas grew nicely. Our functional services group grew nicely as well and as did our specialty pharma. Specialty pharma includes our labs, early phase decentralized trials, light [Indiscernible], etc. So they all performed well from a annual growth point of view, We're seeing good interest and good RFP activity across those segments as well, whether it be Biotech, Large Pharma, probably Biotech is a little bit ahead of Large Pharma at the moment in terms of RFP opportunities and growth potential in the long term, FSP continues to be a backbone and is a strong performer for us. Our lab business has done well. They won a good solid business in the -- over the last 12 months or so. Early phase, we've certainly based up in that space and we're a real player in that space that continues to be a real opportunity for us. Our Accellacare site network had a great year, as did our home health care and so, there weren't too many bad spots, there weren't to many areas of weakness in our business across 2021. And really we see -- we're very optimistic that is that continuing across the business going forward.
JK
John Kreger
Analyst
Great. Thank you. Quick follow-up, maybe staff hiring goals for '22 and how the turnover rate has been trending versus more historical norms in this tight labor market?
SC
Steve Cutler
Analyst
Yeah. There's no question. The labor market is tight. And I think that applies across all of our competitors and with our customers as well. Some of the biotech's in the large farmers, we all share -- we fish from the same pond, so to speak. And we're all finding some challenges in terms of making sure we attract and retain the right people. There are -- as always with our business, there are certain hot spots and certain spots that are probably okay. If you're looking for CRA is in North America, that's a hotspot at the moment. And we're working various ways of making sure we retain people, certainly attrition has gone up a little bit. I think it's more related to the environment that we've been in, in terms of the capital in the markets to dollars available to develop drugs in the competition for that resource, more than any other [Indiscernible]. But there's -- it's certainly an area we continue to work on very hard and focus on very high. But we have a number of plans in place. We're seeing, I think, some improvement over the last couple of months. We've seen retention improve. And as we move into 2022, I think we'll -- my -- we expect to see that continue to improve. And I think, as we bring the two organizations together, people are seeing opportunities within our organizations for developing niche areas. It's not all about salaries and cost, it's about giving people opportunity to develop their careers. And we certainly making a very significant push on that and getting some traction there, I think so. Overall, we see -- we're optimistic in terms of how that's playing out, but there were -- it is an area of intense focus for us at the moment.
JK
John Kreger
Analyst
That's great. Thank you.
SC
Steve Cutler
Analyst
Thanks.
OP
Operator
Operator
Thank you. The next question comes from the line of Tycho Peterson from JPMorgan. Please ask your question.
KC
Kevin Casey
Analyst
Hi, guys. This is Casey on for Tycho. Was curious what percentage of your trials are decentralized right now? How should we think about that percentage in 2022 given 15% of sites are currently impacted from COVID now? And then, how should we think about the net impact of increasing decentralization and the COVID roll-off capacity revenue for 2022? That your guide assumes a conservative assumption on pass - troughs. So just curious as to what you're thinking there? Thank you.
SC
Steve Cutler
Analyst
Casey, there I mean, in terms of decentralized trials, pretty much. The vast majority of trials that we win and star off have a component of decentralization going forward, and then that might be one or two components of remote monitoring, a wearable component, a home health, but there's very few trials we start off the totally traditional trial the most. But there are also very few that start off completely de -centralized, I started the one that we've completed, the Chief that was a totally de -centralized trial, very successful study. And the team did a great job. But they are very rare. And so the vast majority of our trials are what we term hybrid trials. That we're moving more and more de -centralized going forward. But I think we're going to be -- I think we're some years away from even a significant minority of our studies being fully decentralized. We've got some more to do on that one. In terms of pass-through costs on that, we're not seeing any real fundamental change or shift in terms of the number of the amount of dollars associated, the pass-through dollars associated with de -centralized trial at the moment. It's early days and as I said, most of the studies we run our hybrid studies and so there is still a strong competitive site investigator for these patients are still -- maybe they're not visiting sites every -- as they would normally do at every visit, but it's still a large component of certain investigator fees. There's still a requirement for [Indiscernible] to travel the side so. We're not seeing much change in terms of the pass - troughs at the moment. They represent approximately a high twenties or end up 30% of total contracted phase, and that's just a little bit during the pandemic, but really it's back and sort of where we traditionally expect to see going forward.
BB
Brendan Brennan
Analyst
And, Casey, maybe just to add to that. I think maybe what you're referencing, and correct me if I'm wrong, is the fact that, obviously, we -- in the first half of '21, we did have a large portfolio -- part of our portfolio working on the vaccine trials that do have elevated pass - troughs and, obviously, we're lapping those in the first six months of '22. And this is very much built in to the guidance there. Our run rates on -- I think Steve called out the run rates on COVID work were expected to be in '22 to be less than 5% of revenue. So we're talking about a much more normalized level of pass-through for the full-year '22, much more in line with what you would have seen in '18 and '19, so margin profile -- helping margin profile significantly and still very, very good solid underlying direct fee revenues.
KC
Kevin Casey
Analyst
Got it, thank you. And then maybe just one to follow-up. So at our conference, that SG&A would be under 10% of revenues in the longer term. I think, they were 10.5% in 4Q. So how should we be modeling what's for 2022, inclusive of the $75 million of synergies. What sort of leverage do you have on this line? Thanks.
BB
Brendan Brennan
Analyst
Yes, I think, as what we've shown in the past, we're pretty serious cost managers and we certainly want to make progress during the course of 2022. To bring us certainly in line with our 10%, if not below that 10% by the time we exit the year result. And certainly -- firmly, in our view at this point, as we continue through '22 and that's how I'd indicate how you should think about that from a modeling perspective.
OP
Operator
Operator
Excuse me. Have you finished with your question, sir?
KC
Kevin Casey
Analyst
Yes. Thank you.
OP
Operator
Operator
Thank you very much. The next question comes from the line of Elizabeth Anderson from Evercore ISI. Please ask your question.
EA
Elizabeth Anderson
Analyst
Hi guys. Thanks so much for the question. In terms of -- some of your peers have been talking about the pacing of the year and seeing revenues accelerate over the course of the year. I know you don't typically guide quarterly, but I wonder if just directionally, you could give us some indication about how you see the balance of demand, and then secondly, not to make Steve repeat himself again, but I'm getting a lot of questions just to a 100% understand the mid-term growth targets in what you said in your script versus the slides again, and if you could just one more time, say them for everybody.
SC
Steve Cutler
Analyst
Okay. So Elizabeth, I think as Brendan just alluded to. 2022, as we lap the large, the heavy pass - troughs that we had in the COVID trials in 2021. The growth will be a little on the lowest side and will accelerate more as we get past those and go into the second half of the year. So on a 606 basis, it will be a little lower in the first half of the year and will expand going forward in the second half of the year. On direct fee based of course, we're going to be growing at a good clip, but it's the pass - troughs that will give us a little bit of a challenge in the first half of the year. In terms of longer-term revenue growth, I think I said mid to high, single-digits. That's what we are expecting to do on a revenue basis. So that's the ambition we have on a next -- for the next sort of two or three years, that's sort of time I'm thinking about. Mid to high single-digits is where we picture ourselves and we believe we can get to.
EA
Elizabeth Anderson
Analyst
[Indiscernible] adjusted EBITDA CAGR should have low teens and EPS CAGR mid-teens plus those two?
SC
Steve Cutler
Analyst
Yeah.
BB
Brendan Brennan
Analyst
Yeah, absolutely.
EA
Elizabeth Anderson
Analyst
Yeah. Okay. Perfect. Thanks for that clarification. I appreciate it.
OP
Operator
Operator
Thank you. The next question comes from the line of David Windley from Jefferies, please ask your question.
DW
David Windley
Analyst
Hi. Good morning. Thanks for taking my questions. Steve, we're hearing from big pharma and even some medium and maybe the upper end of small pharma that are small Biopharma that they are leaning or potentially leaning more on FSP vendors as they have difficulty filling internal positions. And then also hearing that PRA, we knew PRA was a fairly large percentage of PRA's revenue prior to your acquisition, but that maybe you and PRA, ICON pre - PRA and PRA were among the more aggressive or assertive in the FSP space, and so wondering both what you're seeing from a demand standpoint more specifically, and how the combination has purchased you competitively. Thanks.
SC
Steve Cutler
Analyst
Sure Dave. Well, let me take the same question first. We believe we're the number one market leader in the FSP space as the two organizations come together. The legacy PRA, organization bought a very significant functional group to the docs’ organization, and together, we believe we are well in front of anybody else in the market, and it does give us significant flexibility in terms of the ability to find labor for our full-service groups as required. It also gives us an opportunity to get ourselves -- to embed ourselves with Large Pharma and particularly move partnerships along. in large pharmacies. One or two -- one or two opportunities that we've been able to start out as an FSP type contract, but it's morphed into more than that. And that's -- so we see several benefits of being that market leader on the FSP fund, not just the normal revenues and margins, but that ability to drive partnership and build partnerships with large pharma. In terms of -- in terms of your first question around large pharma and they move towards FSP. I think it's fair to say, that large pharma are our major customers in that front. And they are leaning on us to get resource because resources are hard to find in the industry. And it is probably leading to some growth in that space or some advancement in that space that perhaps otherwise wouldn't be the case if the labor markets weren't quite so tied. We welcome that as an opportunity because, again, and we found -- we find it can lead to other opportunities. Very few companies are just functional or just full-service. Most of the large pharma’s have a component of both. And as a company that leads in both full-service and in functional, we believe we can be that ideal partner for those companies.
DW
David Windley
Analyst
Thanks for that, and then as follow-up on duration -- I guess the follow-up question is duration of backlog and thinking about Burn rate and knowing that management team has really build this on a bottoms-up trial by trial basis. But I believe that management has commented about a target of around 10% Burn rate. We've heard from some others that as the COVID environment drifts away or drifts out of backlog, that a lot of the wins have maybe come in some fairly long duration areas like oncology and things like that. So I'm just wondering what your duration of backlog looks like and what you think that can produce from a revenue Burn rate standpoint.
SC
Steve Cutler
Analyst
I'll let Brandan to comment, but there's no question that we still through the COVID era. I could put it that way. Those vaccine trials burned quickly and did certainly help to improve out our burn rate. We've got it now to over 10% and our ambition, our target, is to keep it at around the 10% mark, that's what we'd like to do. There were a lot of things that came out of COVID apart from vaccine trials that helped us to improve our burn rate, guide. The speed at which things go approved, the ability to move trials full faster, was really kind to the fore and really did help to allow us to burn, and my expectation and hope is that we can continue that, some of those processes and then obviously that involves sites and regulators and customers, and all sort of things as well. So it's not just our industry or our company, but my expectation is that we can continue a lot of those good things and move along faster. I think that's the opportunity that COVID has brought. The knowledge that we can do things faster if we need to and if it really matters and it does quite frankly. So I'm optimistic that we can continue to keep our Burn right at the high end even if the COVID work as it will, declines in the longer term but that remains to be seen and it also requires partnership and collaboration with all of the various parties involved in clinical trials. do you want to add?
BB
Brendan Brennan
Analyst
Yes. I said the only thing I'd add to that, Dave, is obviously our average duration of backlog or contracts. I mean, we still think, probably about three years in aggregates, given all of the mix of different therapeutic areas we have. And of course, when you think that there is a math back on that, it brings you somewhere in that 8% to 10% range of quarterly conversion. I think if you mix that eight starting point, if you like, with our mix of FSP business, our mix of consulting businesses and the fact that we have such a broad portfolio of an organization, we do think to Steve 's point, that that 10% is where we want to think about, as we go forward. And we think that's doable out of the backlog we have. And also some of the additional pieces that, as Steve said, we picked up in our armory, in terms of how to burn backlog, in terms of better use of technology and almost like that. So yes, we still like that's certainly the right number to be targeting.
DW
David Windley
Analyst
That's great. Thank you. I appreciate the detail.
OP
Operator
Operator
Thank you, the next question comes from the line of Patrick Donnelly from Citi. Please ask your question.
PD
Patrick Donnelly
Analyst
Thanks guys. Brendan, maybe one for you just on the margin profile. Can you just talk about the moving pieces into 22 obviously the cost synergies, you're now there were eight months past the deal closer? So can you talk about the visibility into capturing those in '22 to offset maybe a little bit of the labor pressures and obviously talked and touched on SG&A a little bit. But just curious again, if you could pull forward a little bit? If the wage inflation doesn't intensify, or how you're feeling about the margin side?
BB
Brendan Brennan
Analyst
Yes. Sure Patrick. As we look into '22 in totality, and what I'm going to say that my previous comments was our Q4 was a good jumping off point to look at our margin profile as we go through '22, I think it's safe to say that we're not seeing a particularly different him from how we're going to talk about this in the past, is that gross margin will be a slower story, we say expect to see some conversion, but we do feel like our revenue mix is much more normalized, now in terms of vaccine, non-vaccine work, so using Q4 is a good benchmark to start with in terms of gross margin profile as you jump off into Q1 and there on. And so that's the area, there's going to be a little flatter as we go through the first half of the year. And still looking for good margin leverage to your point in SG&A conversing well we said we were 50% identified and included in '22 in terms of a $150 million of synergies, that we outlined initially. So they will be rolling in, and that will be helping us get down below our 10% SG&A as a percentage of revenue target as we work through the course of the year. So it's a flatter story for gross margin, certainly in the first half of the year with some of the lapping of the elements that we've seen with continued good leverage in the SG&A line, and then probably seeing a little more pickup in the back half of the year from an overall perspective.
SC
Steve Cutler
Analyst
[Indiscernible] Patrick, the only thing I want to add to that is that we are getting -- we have a receptive audience with our customers in terms of price. As we all face the same sort of challenges. They understand that we want to retain our people and we need to pay them a market salary and it doesn't help with -- it's just too much turnover so, I'll just say that probably more so than at any time [Indiscernible] 10 to 20 years, we've -- the pricing discussions with customers are not quite as challenging like they've been in the past. I'll just leave it to that.
PD
Patrick Donnelly
Analyst
That's helpful, Steve. And then just another one on the smaller biotech companies. It's kind of helpful to hear you talk about that mid-teens percentage coming from that group. And again, good news that you haven't seen any cancellations or payment issues. I guess more forward-looking in terms of the conversations and bookings, it sounds like you're pretty confident with the amount of funds that have been raised over the past two years, and that's sustainable in terms of the cash flow for those companies to continue the trials. But just curious, those conversations again, a little more forward-looking with them, it doesn't sound like any softening, but how do you view it and do you see the background, the backdrop currently has sufficient to continue to capitalize on growth there?
SC
Steve Cutler
Analyst
Well you see, we're pretty optimistic about our operations in those segment and our ability to win business in that segment and to continue to make that a real growth area for our organization, Patrick. They are generally well funded, as I said, we see two to three years of cash on the books with these -- most of these companies. We don't have any issues, in terms of bad debts or payment issues. And so it's an area we feel confident we can continue to drive it. It's fair to say, I think, that the funding environment for that has attenuated a little bit over the last six or twelve months or so. But there is a lot of really good science out there. The RNA technology, the checkpoint inhibitors, some of the drug conjugates. There's a lot of great science and there's money out there available to that signs. And so we see we have in conversation with the customer yesterday. Around more [Indiscernible] private companies and they were very bullish about the amount of money available to these companies. And the ability for good science and good development programs to attract this money and to continue to be well-funded buyers, there's no doubt, there's probably some things out there that, that shouldn't be funded or being funded and they won't move through. But really companies are well organized, and have good development capabilities and good ideas, and are applying the wealth of technology and scientific opportunity that's out there to the capital available, are going to continue to do well. And I think will be the beneficiaries of that going forward. I remain optimistic and very positive about that segment of the market.
PD
Patrick Donnelly
Analyst
Thank you.
OP
Operator
Operator
The next question comes from the line of Jack Meehan from Nephron Research. Please ask your question.
JM
Jack Meehan
Analyst
Thank you. And good morning. Was hoping you could talk about the gross authorizations in the quarter, by my math, they were down 2.5% year-over-year on a pro forma basis, but I'm not sure if that's totally apples-to-apples. So was wondering if you could comment on pro forma for PRA, what the trend was, and what might have impacted the rate of growth in the quarter.
SC
Steve Cutler
Analyst
Yes. I don't have that exact number in front of me, Jack. Now this time [Indiscernible] have been down slightly year-on-year, and part of it was the significant awards we got last year. Again it's lapping and we, you know, we talk about lapping the revenue number in the first half of this year. Well this quarter -- last quarter, we were lapping the awards number. So, we had some very significant awards go into quarter full of 2020, and that's -- that comparison was probably a little bit down, more because of the somewhat extraordinary, the high number as you saw back a year ago, and we didn't have that sort of level of award, particularly around the vaccines and the pastures [Indiscernible] business. So I think it was slightly down on a quarter-by-quarter basis, but for the year, it was up nicely, and we've got to look across the full-year.
JM
Jack Meehan
Analyst
Great. Thanks for clarifying. And then, Brendan, as a follow-up, I was just looking at the balance sheet, the unbilled revenue in the quarter increased about $75 million sequentially. I think historically, this has been flattish or down slightly into year-end. I know there's probably some moving parts with PRA, but was just wondering if you could comment on why that might have increased in the year-end.
BB
Brendan Brennan
Analyst
Nothing really terribly strange, Jack some harmonization of how we obviously recognize revenue and make sure that we're looking at the pass-through, particularly investigator payment settlement, that is accounted across the organization. Bit of harmonization on that front, I don't think it's a long-term trend. We're going to see there. And obviously we will be making sure that we continue to bring not true and get a build and we still have that kind of 25 to 30 days total DSO range in our heads. So, that's very much where we are targeting and you can see in the cash flows -- in this very strong cash flows in the back-half of the year and into Q4. So, still happy before that footwear that's going to [Indiscernible] outs trending.
JM
Jack Meehan
Analyst
Thank you, Brendan.
OP
Operator
Operator
Thank you. The next question comes from the line of Dan Leonard from Wells Fargo. Please ask your question.
DL
Dan Leonard
Analyst
Thank you. I wanted to circle back on small biotech. Can you speak to bookings in RFP trends specifically in that mid-teens portion of your business from companies with less than a $100 million in R&D?
SC
Steve Cutler
Analyst
No, Dan. I can't. To be honest with you, we don't we don't track to that level. What I can speak to is to the Biotech segment as a whole, for us we have that, that's the 75 and below in terms of prescription sales, that was extremely strong in Q4, quarter-to-quarter, year-on-year and across the year. So I mean, as I said within that about approximately half of those very small three revenues and our applied assumption is that is also strong, but I don't have that specific number from a win’s basis available. Overall, the Biotech market was very strong and continues to be strong.
DL
Dan Leonard
Analyst
And, Steve, I heard your comments around no issues or concerns on cash collections or rising bad debt with that small biotech group. But folks I speak with are more concerned that they'll meter out the cash they have differently in the current environment. They're not concerned they don't have cash if it could get metered out differently. So I don't know if there's anything you can speak to on that front.
SC
Steve Cutler
Analyst
I'm not quite sure I understood the question.
BB
Brendan Brennan
Analyst
I think it's a slowdown in what they're going to do with our cash. I think that one of the big pieces here is obviously development is still crucial to the organization. So I don't know that they're going to start pulling back on that particular element of spend in their overall working on their balance sheet. Indeed, when you look at people who are looking to get capital funding, it's because they want to make sure that they continue their development process. So we certainly don't see them looking at their cash balances in a different way other than to continue to fund their development opportunities.
DL
Dan Leonard
Analyst
Appreciate this, [Indiscernible], thank you.
OP
Operator
Operator
Thank you. The next question comes from the line of Luke Sergott from Barclays. Please ask your question.
LS
Luke Sergott
Analyst
[Indiscernible] for me. So again, on the midterm targets, you have high singles in the DAC and that's what you said at the JPM and time of PRA deal. But then Steve, you just said mid-singles to high singles. I just want to make sure that you're -- are you walking that back or is the mid-to-high? It really what you're talking about for '22, but then beyond that you're looking for high singles.
SC
Steve Cutler
Analyst
What's over that mid-to-high for 22, and ongoing from there.
LS
Luke Sergott
Analyst
Okay, so mid-to-high ongoing through, you know going forward, okay.
SC
Steve Cutler
Analyst
Yup -- yup. That's it.
LS
Luke Sergott
Analyst
Alright. And then the other clarification here is on the RFP volume. You said it was up mid-singles, the [Indiscernible] Biotech segment was up mid-singles at the JPMorgan conference and then you're talking about it being up low doubles, so just trying to get the difference there, what you guys are seeing.
SC
Steve Cutler
Analyst
Well, it was in -- overall, it was high single, I suppose, from our overall RFP low doubles. It was in that range, eight to ten or so. It was a bit higher in the biotech space and a little lower in the large pharma space. So overall, it was in that high singles and low doubles range. I mean, these things can -- we don't get too focused in on one particular quarter. Overall, the year was up -- it was up nicely in that double-digit low double-digit range. And on a quarter-to-quarter year-on-year basis, low double-digits. And that's what we saw on the RFP. So we feel that the market's moving in the right direction. Probably Biotech area, it continues to be strong. And that was a little bit higher in the biotech and a little bit low in the Large Pharma. That's how it played out.
LS
Luke Sergott
Analyst
All right. Great. And then just really quick, if I can squeeze one in here more long term, so you've talked about the new indications and demand for then, RFP's, like kind of filling the funnel here, has are you seeing the return to the pre -COVID levels where you're seeing monoclonal antibodies and like ADCs, really take a lion's share of those RFP. Are we seeing the new market for selling gene therapy and mRNA really starting to take off and starting to fill that RFP and backlog funnel?
SC
Steve Cutler
Analyst
I mean, I think it's a little early to make that call, Luke to be honest. We're certainly seeing activity in the cell and gene therapy area. We're starting to see more activity in the mRNA and R&A area for that matter, and drug conjugate. So those are the rare diseases always that's coming through, is it a tidal wave? No. But we're certainly seeing some moves in that direction around. As I said, the science and the technology that's really becoming available on what, whether it be out of the pandemic or in other areas. I would say, we're certainly seeing a move towards it. It's -- I would hesitate to call it a tsunami of opportunity. But it's certainly a nice tailwind if you like, with this new sort of science displaying applied to -- to just particularly in the Biotech and small pharma space.
LS
Luke Sergott
Analyst
Great. I really appreciate the color. Thank you, as always.
OP
Operator
Operator
Thank you. The next question comes from the line of Derik De Bruin from Bank of America. Please ask your question.
DB
Derik De Bruin
Analyst
Great. Thank you for taking my question. Just two quick ones. What's embedded, in terms of your thoughts on M&A? A lot of your competitors includes some capital deployment into their top line growth. I mean, yours looks like -- more like you're talking about on organic basis. And I've got a follow-up.
BB
Brendan Brennan
Analyst
Yeah.
SC
Steve Cutler
Analyst
So let me check on the -- our -- I think as we've been pretty specific, Derik. Our priority for capital deployment is on pin down the date, in the short-term. But we're making such good progress on that, that we are -- and we will particularly we get to the back end of this year, start to think about what other opportunities there are in the M&A space. So there's a number of areas we feel we could potentially in the more -- I suppose more medium-term, next to 12 [Indiscernible] months. Look at around some of the technology, around home-health, the whole Decentralized Trial area, patient recruitment, our labs. There are some areas that we feel we could potentially invest in further and build for that inquisitive point of view. But I would emphasize that we want to get to that 2 and a half times as a focus. That's the plan as we get into next year. And so that's very much the priority at the moment.
DB
Derik De Bruin
Analyst
Great. And just one follow-up. Obviously, China has been in the news lately. Some questions from the FDA on some of the clinical trials being run there. I thought your comments on diversity are interesting and through that increasing, how do you see this opportunity with potentially some of the concerns your questions on the China base trials. And how does that sort of factor into your outlook? You've talked about your over -- your China exposure, in particular, earnings, were like gives us an opportunity for you to help gain a little bit more business there. Thank you.
SC
Steve Cutler
Analyst
Sure. It's funny you asked about China. I thought you'd be asking about the Ukraine and Russia, given the current situation. But let me address - let me address Ukraine and Russia, we have resources there. We have offices there, it's less than 2% of our populations just to allay any fee is their operations that continuing, site visits a continuing the recent very recent developments have an impacted that at all, and we're obviously hopeful that that continues, it's a fluid situation but our operations in good place there and we feel like we can continue to monitor our trials but we are -- we have less than 2% of our oil precedent. In terms of China, China reminds of an important market for us, an important focus both from a local, a more functional point of view and from a deliverer of full-service trials. There have been some challenges and they continue to be some challenges with the SFDA in China. It's -- it is a situation that we constantly need to be vigilant, in terms of what they are expecting and what we need to be delivering for them. And we have a strong organization now. That they are now, we have over 1000 people over there in China now, as the two combined organizations. We have many hundreds of sites and they make a major contribution to our full-service work, beating the Biotech Small Pharma market rolling out in a more of our large pharma or as I say, on a functional basis, so you have a big operator. It's one we take a lot of interest in. We monitor very carefully the regulatory requests out there, and the relations with the regulators out there to make sure that we're doing the right thing by them. But it's one of the more challenging environments that we work within. I will just leave it at that and say that, as I said, it remains a key area for us, particularly in terms of a long-term growth. We see a number of companies out there that have ambitions to move east, to develop drugs in the east, and we're starting to engage with those companies, more so perhaps than some of those other companies who just want to do work in China. So there's an increasing opportunity out there, and I think over the next five to 10 years, it will be an increasingly important part of our business.
DB
Derik De Bruin
Analyst
Thank you.
OP
Operator
Operator
Thank you to the participants, for all your questions. I would like to hand the conference over to our speakers for closing remarks.
SC
Steve Cutler
Analyst
Thank you, Operator. Thank you for listening in today. We are pleased to have delivered a record quarter and year as the new ICON. And I'm proud of the support provided to our customers in the development of life-saving drugs and devices, I want to take another opportunity to recognize our entire workforce, their unwavering commitment and efforts over the past quarter and in 2021. Thank you all, and have a great day.
OP
Operator
Operator
That does conclude our conference for today. Thank you for participating. You may all disconnect. Have a nice day.