Earnings Labs

Intuit Inc. (INTU)

Q3 2015 Earnings Call· Thu, May 21, 2015

$392.50

-1.94%

Key Takeaways · AI generated
AI summary not yet generated for this transcript. Generation in progress for older transcripts; check back soon, or browse the full transcript below.

Same-Day

+2.50%

1 Week

-0.01%

1 Month

+0.58%

vs S&P

+1.26%

Transcript

Operator

Operator

Good afternoon. My name is Syed and I will be your conference facilitator. At this time, I would like to welcome everyone to Intuit's Third Quarter Fiscal 2015 Conference Call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question-and-answer period. With that, now I'd like to turn the call over to Matt Rhodes, Intuit's Vice President of Investor Relations. Mr. Rhodes, you may begin. Matt Rhodes - Vice President, Investor Relations and Corporate FP&A: Thank you, sir. Good afternoon, everyone, and welcome to Intuit's third quarter fiscal 2015 conference call. I'm here with Brad Smith, our President and CEO, and Neil Williams, our CFO. Before we start, I'd like to remind everyone that our remarks will include forward-looking statements. There are a number of factors that could cause Intuit's results to differ materially from our expectations. You can learn more about these risks in the press release we issued earlier this afternoon, our Form 10-K for fiscal 2014, and our other SEC filings. All of those documents are available on the Investor Relations page of Intuit's website at intuit.com. We assume no obligation to update any forward-looking statement. Some of the numbers in this report are presented on a non-GAAP basis. We've reconciled the comparable GAAP and non-GAAP numbers in today's press release. Unless otherwise noted, all growth rates refer to the current period versus the comparable prior year period and the business metrics and associated growth rates refer to worldwide business metrics. A copy of our prepared remarks and supplemental financial information will be available on our website after this call ends. And with that, I'll turn the call over to Brad Smith. Brad D. Smith - President, Chief Executive Officer & Director: All right. Thank you,…

Operator

Operator

Thank you. Our first question comes from Walter Pritchard from Citi. Your line is open. Please go ahead.

Walter H. Pritchard - Citigroup Global Markets, Inc.

Analyst · Citi. Your line is open. Please go ahead

Hi, thanks. Two small business related questions. First, I saw you bumped up the guide for the year. You didn't comment on the 2 million number for fiscal 2017, and I'm wondering just given the outperformance here, the pace in which you're adding subs, how should we be thinking about that 2 million number that you're thinking out in 2017? Brad D. Smith - President, Chief Executive Officer & Director: Hi, Walter. It's Brad. First of all, we've raised the guidance a couple of times this year, so clearly the question is on target. We continue to outpace our forecast. At the same time, what we want to do is, we want to close out this fiscal year and then pull up the nose of at plane and we'll take a look at our guidance for fiscal year 2016 in August as well as our outlook for 2017. At this point in time, we're not changing the outlook, but we clearly have a pattern here of continuing to perform well. So we'll talk to you more about that when we set guidance for 2016 and then talk to you at Investor Day in the fall.

Walter H. Pritchard - Citigroup Global Markets, Inc.

Analyst · Citi. Your line is open. Please go ahead

And then Brad, just kind of related to that. So I think this fall, you're going to release your QuickBooks Desktop product again like you do every year. Except this year, there's really – my understanding is there's really not going to be any new features in the product or that substantially all of your feature development is on the online product. And now that you're getting closer to that and sort of maybe playing with how customers may behave around that, how should we think that impacts the growth rate of online given they'll go to the store and they'll see a new product, but there is really not a whole lot new in that desktop product, while all the new features are in the online? Brad D. Smith - President, Chief Executive Officer & Director: Yeah. So first of all, the statement's absolutely on target. We are leaning our new R&D and features into QuickBooks Online. At the same time, we remain committed to having a delightful product experience for desktop customers. We still have 3.7 million customers using that product. And while we do see some that are willing to migrate to the cloud, we want to keep those customers who stay on desktop delighted. We haven't talked about what features we'll put in there. The one thing we are continuing to do is improve the product experience so they can do things more efficiently and effectively. So there will be changes in the product that will continue to come out in the fall, but we will be leaning more heavily into the new features in QuickBooks Online. What that turns into in terms of an outlook is, we anticipate, as you can tell from our subscriber forecast, is you're going to see more new customers coming in to QuickBooks Online. In fact, right now, over 60% of all the new customers are now selecting the cloud version versus desktop. And it was just a few quarters ago, we hit 50/50. So we see that continuing and we expect desktop units will probably continue to decline at 20% to 25% and so those are sort of the outlooks we've provided so far.

Walter H. Pritchard - Citigroup Global Markets, Inc.

Analyst · Citi. Your line is open. Please go ahead

Great. Thanks, Brad. Brad D. Smith - President, Chief Executive Officer & Director: You're welcome. Thank you.

Operator

Operator

Thank you. Our next question comes from Brent Thill from UBS. Your line is open. Please go ahead.

Brent J. Thill - UBS Securities LLC

Analyst · UBS. Your line is open. Please go ahead

Good afternoon. Brad, just on the international build out of the small business, I'm just curious if you could bring us up to speed in terms of what you're seeing there and the traction. And if you could also comment, I think you have a – obviously, a very big installed base on the desktop side and I think you've been pretty clear that a lot of the net new users to QuickBooks have come from new users rather than the installed base. So are you starting to see that installed base move over or when you look at that 2 million number, how much is predicated on those installed base customers moving over? Thank you. Brad D. Smith - President, Chief Executive Officer & Director: You're welcome, Brent. So let me start with the global view. We continue to be encouraged by our global progress. We just announced that it was up again 140%. We have about 150,000 paid subs. On a country-by-country basis, the story is slightly different. There's real strength and momentum in Canada. There's a continuing acceleration in Australia as well as the United Kingdom. We have had some challenges with monetization efforts in India, but it's a very small portion of our base and we treat that as an experimentation market, because we truly are the only cloud-based player there. So we're learning more in the India market. But we're getting good subs. We're just trying to find different ways to make sure that we're bundling that with the right products for accountants. And of course, we just recently announced an acquisition in Brazil as well as opening up in France. And so as we head into the fall, we'll have a better read on how those two countries are performing, but so far we…

Brent J. Thill - UBS Securities LLC

Analyst · UBS. Your line is open. Please go ahead

Okay, thank you. Brad D. Smith - President, Chief Executive Officer & Director: Thanks.

Operator

Operator

Thank you. Our next question comes from Ross MacMillan from RBC. Your line is open. Please go ahead.

Ross MacMillan - RBC Capital Markets LLC

Analyst · RBC. Your line is open. Please go ahead

Oh, thanks. Brad or Neil, I was just curious, you commented that total QuickBooks users were up, I think, 20%. But if I look at on a unit basis and I think about what percentage you're actually capturing from conversion, it's still looks like the overall desktop units are falling a little bit faster than I would have expected. And I noticed you did some promotions, I think, in April to try to, I presume, convert some of the traditional QuickBooks Desktop customer to buy afresh. I was just curious as to kind of what your thoughts are there with respect to, if you will, capturing those desktop customers that are clearly tracking a little bit sort of lower than we typically see in terms of purchasing on that three-year cadence? R. Neil Williams - Chief Financial Officer & Senior Vice President: Hi, Ross. This is Neil. You're exactly right. We have been watching the desktop sales quite aggressively and, as Brad mentioned, the migration story hasn't been quite as robust as we might have planned and included in our expectations. On the other hand, we don't see those desktop customers going anywhere else either. So, as you know, for those who've used our products, they can choose when they want to upgrade and when they choose to do that. We've tested different price points throughout this year to determine if we can influence what we call, eager upgraders; those people who upgrade their desktop solution more frequently than every three years and 36 months. And we've seen some encouraging signs more recently, but to the broader point, as we've said all along, we expect the desktop units to decline around 20%, 25% per year. And so what we've seen so far has been pretty well within our expectations and…

Ross MacMillan - RBC Capital Markets LLC

Analyst · RBC. Your line is open. Please go ahead

Thanks and maybe just a follow up, you said you – or both of you probably are seeing this that you know that those customers are not going elsewhere. How do you know that? Is there some way you can see usage on desktop product users? I'm just curious as to how you actually – or is it survey work. How do you know they're not going anywhere else? R. Neil Williams - Chief Financial Officer & Senior Vice President: The main thing that I rely on, Ross, is just our own communication with those customers, survey data, input we get through our call center and through our care support agents, is what leads me to feel comfortable about that.

Ross MacMillan - RBC Capital Markets LLC

Analyst · RBC. Your line is open. Please go ahead

That's great. Thanks a lot.

Operator

Operator

Thank you. Our next question comes from Kash Rangan from Merrill Lynch. Your line is open. Please go ahead. Kasthuri G. Rangan - Merrill Lynch, Pierce, Fenner & Smith, Inc.: Hi. Nice quarter, guys. First on the TurboTax retention which you have improved by 3 percentage points, what helped you and how sustainable is the space of improvement? And on the small business side, Brad, I think you mentioned the lifetime value of $1,400 what are the attach rate assumptions you're using to generate that lifetime value as far as payments and payroll are concerned? And if those attach rates were to move higher in the future, I would presume that you have more aggressive targets, how much would the lifetime value expand? That's it. Thank you. Brad D. Smith - President, Chief Executive Officer & Director: All right, Kash, thank you. Well, let me start with retention first. I had mentioned that this the second year of our multi-year effort where our team has been going in behind the vision of taxes are done. So finding access to data, so customers could actually import their W2 electronically. You may remember, last quarter, we talked about a third of the customers last year could do that. This year, over three-fourths of them could, over 75% could. And we've seen that if they have any data already input in their tax return, it increases conversion. And then if they have a great experience this year, that increases retention next year and the best leading indicator on retention is an improvement in Net Promoter Score, and it went up 5 points this year. So we feel very good that because of the products being more customized to your particular tax situation and we're having you do less work as we're able to…

Operator

Operator

Thank you. Our next question comes from Sterling Auty from JPMorgan. Your line is open. Please go ahead.

Sterling Auty - JPMorgan Securities LLC

Analyst · JPMorgan. Your line is open. Please go ahead

Yeah, thanks. Hi, guys. On the QuickBooks Online, I caught the data migration comment, but did you update in terms of where you are on the advanced inventory modules that you thought would help with conversions from desktop to online? Brad D. Smith - President, Chief Executive Officer & Director: Hi, Sterling. I didn't call it out specifically, I referenced other features. But just to be specific about the advanced features, you know we did an acquisition of a small company called Lettuce and that brings advanced inventory capabilities that pretty much gives us the parity with QuickBooks Pro on the desktop. Our current timeline is to have those fully implemented in the late summer timeframe and then begin to have more of a conversion focus for the desktop customers in the first quarter of fiscal year 2016, so in the fall.

Sterling Auty - JPMorgan Securities LLC

Analyst · JPMorgan. Your line is open. Please go ahead

Okay, great. And on the Consumer Tax side, now that – looking back at the customers that you brought on, so the new customers, especially at the low-end, is there any sense of how we should think about those migrating up to being higher ARPU paying customers next year and the year after that? Brad D. Smith - President, Chief Executive Officer & Director: Yeah. I'll give you a two-part answer on that one, Sterling. If you go back to when we first went to free in 2004, we've gotten wiser about how to help customers realize the value of moving to a paid skew. And that comes through a whole host of things, the ability to import year-over-year information, the ability to get access to services like a refund bonus on an Amazon gift card. And so every year, that we've had free, we've actually been able to hold or improve our revenue per return over many of those years. This year, I would say was the biggest step forward. If you look at the fact that we had the Absolute Zero program, free federal and free state for a period of time in the early part of season and yet we exceeded our revenue guidance range, that was really a result of a couple of important things In addition to just growing customers which grows revenue, we had a better mix and that was because of last year's lineup change we made to TurboTax Online where we got customers into the right products, so they weren't trading down mid-season. But the other one was this new bundle we put out there called – it was basically the Absolute Zero. It was called free plus. What was the brand? R. Neil Williams - Chief Financial Officer & Senior Vice President: Free plus bundle. Brad D. Smith - President, Chief Executive Officer & Director: Yeah, free plus bundle. And what it basically was, was you can move up to a $29.99 bundle and you would get access to storage and vault capabilities. You would have the ability to do a refund transfer. You would have the ability to get an Amazon gift card and we saw a really strong take rate there. So if you think about that going forward next year, I think our track record is we can bring people in on free. We can monetize many of them in the same season. But we also tend to monetize more of them the following season and that just continues to be a formula that pays off.

Sterling Auty - JPMorgan Securities LLC

Analyst · JPMorgan. Your line is open. Please go ahead

Great. Thank you, guys.

Operator

Operator

Thank you. Our next question comes from Raimo Lenschow from Barclays. Your line is open. Please go ahead.

Raimo Lenschow - Barclays Capital, Inc.

Analyst · Barclays. Your line is open. Please go ahead

Thank you. Two quick questions. Brad, to just to wrap up the tax season question, remember on the Analyst Day you talked about the four drivers and if they all come together then you can see a better growth rate than we saw over the last few years. Now you delivered the 9% growth. How comfortable are you about the sustainability of these results? Brad D. Smith - President, Chief Executive Officer & Director: Raimo, right now, we put out there an outlook that we think that this business can grow 5% to 10% and, last year, we were on the upper-end of that range and this year we're on the upper-end of that range. And as Neil said, we had a self-inflicted wound. We made a change to our desktop product lineup that cost us about $20 million. And if we hadn't done that and we have been able to do what we normally do and execute, it could've been a double-digit growth year for us in revenue. So I think the question is fair. Right now, we haven't changed the outlook on 5% to 10%. But we're clearly hugging the upper-end of that range. And you know our company's financial principles are we believe we have businesses that can grow double-digits organically. So I have increased confidence of two strong years in a row, but we're not changing the outlook yet beyond 5% to 10%. But I think it's a fair question and conversation we can have when we head into the new fiscal year as well.

Raimo Lenschow - Barclays Capital, Inc.

Analyst · Barclays. Your line is open. Please go ahead

Perfect. And a quick question for Neil or maybe Brad for you as well. You obviously have a very strong cash position. As you go towards more subscription focus, your results will be even more predictable. How do you think about dividends? I saw the increase now, but your yield is relatively low. Is that something on the top of your mind when you talk with the board? R. Neil Williams - Chief Financial Officer & Senior Vice President: Yeah. It's certainly one of the tools in the tool box when we think about capital allocation and how to invest and spend going forward. We're still pretty early as a divided payer and we brought the dividend amount up aggressively over the last couple of years. We'll review our plan overall with the board in July and talk about a number of things around capital allocation, see where it goes and see where it goes from there. But you're right, the predictability and visibility into our cash flows and cash position is pretty strong. Free cash flow of the company is doing great. And so we'll see how that allocates between internal investment, opportunities to grow inorganically and the share repurchase and dividend. They're all – I like to think of them as levers we can use to return cash to shareholders and grow the business.

Raimo Lenschow - Barclays Capital, Inc.

Analyst · Barclays. Your line is open. Please go ahead

Perfect. Thank you.

Operator

Operator

Thank you. Our next question comes from Brad Zelnick from Jefferies. Your line is open. Please go ahead.

Brad Zelnick - Jefferies LLC

Analyst · Jefferies. Your line is open. Please go ahead

Thanks very much. After a great tax season, I know the whole team doesn't just go off to Disneyland to celebrate and I'm sure you're already contemplating lessons learned and how you're going to apply those going forward. So I just wanted to touch on two issues that we're very topical this season. First, fraud, and I know and you've remarked on it a few times in the prepared remarks, and it's always been very important to protect the taxpayer from fraud. And the other one is, the Affordable Care Act. Is there anything that was learned this season that changes the way you approach these topics next season? Brad D. Smith - President, Chief Executive Officer & Director: Yeah, Brad. Thanks. First of all, you're right. We didn't head off to Disneyland or Disney World. The team's already working hard for season and I'm excited to see that sort of enthusiasm. The tax season lesson, starting with fraud, it is clearly a situation. It is a massive attack on the U.S. tax system. It's not a company-specific challenge and there is nothing we take more seriously than the privacy and security of our customers' information and the privacy and security information in the tax industry. So while we continue to make advances in our own product offerings, think about multi-factor authentication, the acquisition of a company called Porticor in Israel, which is a leading security data encryption firm. And we're working with outside third parties like Mandiant, Palantir, FireEye, all those players and all those pieces are coming together. We're also at the table. We're sitting with the IRS Commissioner, with the state agencies, with our peers in the industry, and we have working groups going on as we speak to try to develop a set of standards and…

Brad Zelnick - Jefferies LLC

Analyst · Jefferies. Your line is open. Please go ahead

Those are really important issues and I really appreciate your perspective. If I could just follow up with a quick one for Neil. Neil, the consumer segment margin is down a few hundred basis points versus a year ago. Can you just dive into that for us and specifically talk about acquisition costs for TurboTax? Thanks again. R. Neil Williams - Chief Financial Officer & Senior Vice President: Yeah. I think what you see in there is the $35 million divot we had this year; part of that on the revenue side for the desktop lineup and part of it for a care cost around security and privacy. Those things hit us kind of after we had our plan baked for this year and already made some other commitments. As we think about next year and going forward, we included that in our resource allocation expectations going forward. And so, yeah, that's how we think about that. It's clearly outstanding for us to perform as well as we did with the headwinds we had.

Brad Zelnick - Jefferies LLC

Analyst · Jefferies. Your line is open. Please go ahead

Great. Thanks again.

Operator

Operator

Thank you. Our next question comes from Scott Schneeberger from Oppenheimer. Your line is open. Please go ahead. Scott A. Schneeberger - Oppenheimer & Co., Inc. (Broker): Thanks. Good afternoon, guys, and congratulations. I'm going to follow on that last question. And Neil, ask you just – I think you made a comment about some increased investment in consumer tax that will affect the fourth quarter. Could you just bridge a little bit the EPS outperformance in the third quarter, yet the full year guidance not going up as much in the fourth quarter guidance down a little bit? I know you also had that non-core sale in payments and I assume that's part of the answer, but just a little bridge there. Thanks. R. Neil Williams - Chief Financial Officer & Senior Vice President: Sure, Scott. I think most of the issue around the fourth quarter is just difficulty in modeling it out and hard for people to understand how the ratable impacts are going to flow through the full year. We're not anticipating any substantial investments in Consumer Tax in Q4 beyond what we have baked into our normal regular plan or things like that. So fourth quarter is kind of light for us. But I think the only – the biggest difference there between what a lot of people had in their models and what we're guiding to today, is really just been a difficulty of understanding the ratable impacts through the full year. The comment I made about investments in Consumer Tax is just primarily an explanation for why we're able to raise our revenue guidance for the full year with operating income remaining in the same range. That $35 million I just mentioned certainly has an impact on that and flows through at a pretty…

Operator

Operator

Thank you. And our next question comes from Greg Dunham from Goldman Sachs. Your line is open. Please go ahead. Greg E. Dunham - Goldman Sachs & Co.: Hi. Yes. Thanks, guys. Just one for me and I'll switch gears back to the small business group. If you look at QuickBooks Online in the U.S., you've doubled that subscriber base over the past two years. What are you seeing in terms of retention of those QBO subscribers specifically in the U.S.? Brad D. Smith - President, Chief Executive Officer & Director: Yeah, Greg, what we're seeing right now is the retention rates are in mid to high 70%s. We're improving the retention rates on a cohort basis, as you get payroll and payment attach rates, the more services that you sign up for the stickier you become. Obviously, the product continues to get stronger, the new version, which we call Harmony, which continues to get more feature functionality on it, just adds more reasons for customers to stay. So right now, when you put it together in the U.S. it's in that mid to high 70%s, is the retention rate for QBO. Greg E. Dunham - Goldman Sachs & Co.: Perfect. Thanks, guys. Brad D. Smith - President, Chief Executive Officer & Director: You're welcome.

Operator

Operator

Thank you. Our next question comes from Jim Macdonald from First Analysis. Your line is open. Please go ahead.

James MacDonald - First Analysis Securities Corp.

Analyst · First Analysis. Your line is open. Please go ahead

Yeah. Thanks, guys. What are your takeaways with the – trying to up shift people on desktop, do you think you'll be able to do that in the future or you not going to pursue that anymore? Brad D. Smith - President, Chief Executive Officer & Director: Jim, are you talking about QuickBooks Desktop?

James MacDonald - First Analysis Securities Corp.

Analyst · First Analysis. Your line is open. Please go ahead

No, the TurboTax product, trying to get them right sized to the product. Brad D. Smith - President, Chief Executive Officer & Director: Oh, I see. So kind of referring to the mistake we made this year where we've tried to move feature functionality to match what we had in online and we had obviously some upset customers. No, we learned our lesson on that one, Jim. And what we learned is, the TurboTax Online customers have a very different expectation and a set of experiences they want. Our TurboTax Desktop customers, many of them began with letters that say, I've been using this product for 20 years. They want a great product that does exactly what they want it to do and they don't want a whole lot of changes to it unless it's going to make it easier for them. And so, we're not going to be trying to mirror image TurboTax Online and TurboTax Desktop. We're going to make sure we deliver the best experience for the customer on whichever platform they want.

James MacDonald - First Analysis Securities Corp.

Analyst · First Analysis. Your line is open. Please go ahead

Great. And then, it sounds like you really improved your sales and marketing efficiency for TurboTax this year, maybe you could talk us through some of the things you were successful with? Brad D. Smith - President, Chief Executive Officer & Director: Yeah, I would just – at a high level without giving out too many of the secret that I know, our marketing team would tell me, please don't talk too much about this stuff. I would say, first of all, this was a very competitive tax season. Very, very good competition that we're always up against and they brought their A-game. They improved their products. There was aggressive spend in advertizing and marketing. There was aggressive pricing promotions out there and even when we had the issue that we created for ourselves with the desktop product, our team stood in there and really had a good season. And one of the things I would say is, despite the fact that we did not spend to the level that we believe some of the competitors did, we actually held share in traffic and improved market share in terms of conversion into paid customers. And so we have a more efficient program because our message speaks to the end user. Don't be afraid of taxes, don't be afraid of the Affordable Care Act, it's amazing what you're capable of. It's simply yes and no answers to questions and then you will be able to get your taxes done and keep more money in your pocket. That resonated last year, that resonated this year and we think we're going to continue to help empower the end user, so they believe in themselves next year as well.

James MacDonald - First Analysis Securities Corp.

Analyst · First Analysis. Your line is open. Please go ahead

Great. Thanks. Brad D. Smith - President, Chief Executive Officer & Director: You're welcome. Thank you, Jim. Good talking to you.

Operator

Operator

Thank you. And our next question comes from David Togut from Evercore. Your line is open. Please go ahead.

David Mark Togut - Evercore ISI

Analyst · Evercore. Your line is open. Please go ahead

Thank you and good afternoon. Brad D. Smith - President, Chief Executive Officer & Director: Hi, David.

David Mark Togut - Evercore ISI

Analyst · Evercore. Your line is open. Please go ahead

Could you comment – Brad, could you comment on unit pricing strategy both for TurboTax Online and QuickBooks Online over the next 12 to 24 months? Brad D. Smith - President, Chief Executive Officer & Director: Yeah, David, I'll talk about it. As an overall philosophy, we don't want to, at this point, start talking about our processing lineup for the next year. It's a very competitive market out there. But I would say overall, we've learned some important lessons about pricing and it really comes down to price value. So we tend to have the entry level price for all of our products as free; either free TurboTax or an extended period or a trail period in QuickBooks Online. But we also have learned that we can introduce additional services that we refer to as attached services and those attached services customers resonate with the value proposition and they go ahead and they add those on and it gets an increased revenue per customer. On the upper-end of our product lineup, we start to run into much higher price competitors and that's where we can tend to take some price, so QuickBooks Enterprise, for example. It's about the third the price of the midmarket ERP, so we're able to take a little more price there. When you get up to the upper-end of TurboTax, the next alternative is going to a tax store and paying a couple of hundred dollars. So we're able to take a little price there. So we really have surgical pricing. We never get undercut on the low-end. We're getting smarter to monetize with attached services in the middle and we take price where we've earned the right to do that against higher price competitors on the high-end and that tended to be the philosophy that's worked for us.

David Mark Togut - Evercore ISI

Analyst · Evercore. Your line is open. Please go ahead

Understood. Thank you very much. Brad D. Smith - President, Chief Executive Officer & Director: All right. Thank you, David.

Operator

Operator

Thank you. Your next question comes from Michael Millman from Millman Research and Associates. Your line is open. Please go ahead.

Michael Millman - Millman Research Associates

Analyst · Millman Research and Associates. Your line is open. Please go ahead

Thank you. Looking at the IRS numbers, you see that do-it-yourself or self-prepare, as they call it, increased about twice as much as the total, whereas assisted was caught flattish, actually up a little. So the question is – or comment is for the question, to what extent is do-it-yourself still taking market from paper and how much of that is really left to move? Brad D. Smith - President, Chief Executive Officer & Director: Yeah, Michael, I would tell you, first of all, you know these numbers well and you and I'll talk about this stuff when we do our one-on-ones. We're down to 5 million, 6 million, I think, in total that the IRS says are out there in paper. When you look at the source of new customers we have, because we're able to tell what you did, we're able to see if you used another software package, you went to a store, you went to a CPA or you're on paper. This growth in do-it-yourself is not coming just from paper. It is a secular trend towards digital and, in fact, we've taken 3 points of the category to do-it-yourself or, as you've said, the self-prepared category has taken 3 points of share away from the assisted category over the last two years. And I think that's a fundamental belief that ultimately plays out because new tax filers come in and they're much more comfortable with technology these days. We have value proposition like Absolute Zero as well as easier to use products that can import your data for you, so you don't have to do any work. That's actually telling people, wow, I could get this done at a much lower price than if I go to a tax store. And those are the realities and I think, by the way, they play out even in our competitors' numbers. If you look at their own mix, whether they own stores and they also have software, look at which of their businesses are growing faster in terms of returns and you can see the digital business are growing faster than the assisted prepared and I think that's just a secular trend that's going to continue.

Michael Millman - Millman Research Associates

Analyst · Millman Research and Associates. Your line is open. Please go ahead

Well, understood, but kind of wondering the sources. Have you talked about what your share was Absolute Zero or what share of your tax returns were Absolute Zero and what the growth has been in kind of the zero range from absolute to semi-absolute? Brad D. Smith - President, Chief Executive Officer & Director: Yeah. I liked the term, Mike. No, we haven't broken that level of detail out. As we get into the September Analyst Day, we'll tend to share a little more information around some of those pieces. But, at this point, no, we didn't share any of that data.

Michael Millman - Millman Research Associates

Analyst · Millman Research and Associates. Your line is open. Please go ahead

Thanks, Brad. Brad D. Smith - President, Chief Executive Officer & Director: You're welcome.

Operator

Operator

Thank you. I'm showing no further questions at this time. I would like to hand the conference back over for closing remarks. Brad D. Smith - President, Chief Executive Officer & Director: All right. Well, I'm going to thank everybody for your questions and your comments. We're heading into the home stretch of this fiscal year and we really like our position. We feel our financial results are strong and we're coming off one of the best quarters in our history. And while this momentum really feels good, we're certainly not resting on our laurels or as someone said earlier, we haven't let the teams go off to Disneyland or Disney World. They're so fired up they're already ready for next season. And as we look to our fourth quarter and beyond, Neil and I are really encouraged by the steps that we're taking to further strengthen the position in all of our businesses and functions. So with that, I really want to thank you for your time today and we want to wish everybody a good and restful Memorial Day weekend. Thanks a lot.

Operator

Operator

Ladies and gentlemen, thank you for participating. This concludes today's conference call.