George Oliver
Analyst · Citigroup. Your line is open
So let me start with the overall – the backlog, the work that we've done this year within our salesforce and how we built the backlog. All of that has been broad-based across our field businesses, across HVAC, Industrial Refrigeration through, across our Fire & Security businesses. So I would tell you it's been globally very much broad-based. Now with that backlog, we've also been able to accrete the book margins. So we've been booking better margins in backlog and that's what ultimately is going to support the margin expansion, as we go forward here through 2019 and beyond. Now when you look at the growth rates, so we got an 8% backlog going into 2019, that is what gives me tremendous confidence that as we go through 2019, the guidance that we've given is firm, because as you look at where we started 2018, we started off with a backlog, I believe it was somewhere around 2%. And then we ultimately were able to accelerate through the course of the year to be able to get to the 5% Buildings organic growth. So in regards to your question, I absolutely believe that you'll start to see the organic revenue growth in line with the order growth that we're achieving, you started to see that in the fourth quarter and through 2019, you'll start to see those two lines converge, on the installation side. What I'm very excited about is service, from a service standpoint, we've been expanding service. We're trying to expand service as rapidly as we're expanding our install business. As you all know, that's where we get significant improved margins and across the board, we've expanded our not only our commercial teams, but also the fulfillment capabilities to be able to drive service. Recall, that we were – modest growth in 2017, like 1% or 2%, we were able to ramp up 3% to 4% to 5% to 6% during the quarters in 2018, and that gives me confidence we're going to see the orders that we've been able to achieve in service, begin to convert to stronger revenue here in 2019 and beyond. So in regards to that, I do believe that through the course in 2019, you'll be able to see the convergence of the organic revenue to what we've been able to achieve from an order standpoint. Now, the second question?