Ali Dibadj
Analyst · Patrick Davitt of Autonomous Research
Yes. So great to hear to voice, Patrick. Thanks for the thoughtful question. Well, Janus Henderson has -- if you look at the performance, if you look at the investor base, if you look at how we're serving clients, a very special combination of product and client service that you rarely find elsewhere. I would put what we have up anywhere to anywhere else and anything else. The challenge has been for quite some time, a significant focus on the business that we only do today, again, the denominator question without thinking of other ways to serve our clients. As you all know, Patrick, it's something that I've done before and with at least some inklings of success. And I think it absolutely can be done here as well, which is bringing in more holistic investment strategy and service model to our clients. It's something that we just haven't done as a firm yet. So there's enormous potential there. That doesn't mean it's an overnight success. That doesn't mean to your point, it's easy. Everybody is on board [with patients] for that. Everybody is on board marching in that way in terms of Board and others. But the opportunity here, the foundation here is great to actually be able to build off of that. I think the other element, and I mentioned this a little bit before, to the kind of -- it's got this great base, but effectively, to your point, to my point, has been firing on all cylinders, there is a cultural change that we need to bring. And unfortunately, that cultural change has been, in some sense, slowed because there are a lot of distractions in the system, right? So the merger, in my mind, was certainly a very big focus of people's time. I think everyone will tell you that. So that was the primary thing is to get Janus Henderson together. And then there -- we were slapped by COVID, like everybody else. And in the midst of kind of going through the laboring of bringing companies together, that became another issue to deal with, perhaps not as ideally as they would have been. And then you had changes, right, throughout the organization. I think one has to look back and say, look, with everything that's happened so far, right, the resilience of this organization is extraordinarily high, and that's my belief, Patrick, and I will do my best to prove it to everybody on the phone. And so everybody else at this firm will try to prove it. My belief is that the resilience is a foundation for us to be successful over time. Again, not easy, but we can get there because this industry and its complexity is actually pretty simple, have the right product that your clients want and get it to them. And that's what we're -- that's the trajectory we're going to be on.