Operator
Operator
Good morning, and welcome to KeyCorp's First Quarter 2016 Earnings Call. As a reminder, today's call is being recorded. At this time, I'd like to turn the conference over to Beth Mooney, Chairman and CEO. Please go ahead, ma'am. Beth Elaine Mooney - Chairman & Chief Executive Officer: Thank you, operator. Good morning, and welcome to KeyCorp's first quarter 2016 earnings conference call. Joining me for today's presentation is Don Kimble, our Chief Financial Officer, and available for our Q&A portion of the call is Bill Hartmann, our Chief Risk Officer. Slide two is our statement on forward-looking disclosure and non-GAAP financial measures. It covers our presentation materials and comments, as well as the question-and-answer segment of our call. I'm now turning to slide three. Our first quarter results reflect momentum in our core businesses and continued progress on our strategic initiatives, despite a more challenging operating environment. Excluding merger-related expense, we generated positive operating leverage relative to the year-ago quarter, and grew pre-provision net revenue by 6%. We also lowered our cash efficiency ratio for the first quarter to 64%. Revenue was up 3% from last year, driven by a 6% growth in net interest income. Average loans were up 5% from the year-ago period, with a 12% increase in commercial, financial, and agricultural loans. In our non-interest income, we saw year-over-year improvement in areas such as corporate services and cards and payments, reflecting investments that we had made in these businesses. Market-sensitive businesses, such as investment banking and debt placement fees, were impacted by the weak capital markets environment. Don will provide more detail and our outlook for our fee-based businesses in his comments. Credit quality measures this quarter were impacted by migration in our oil and gas portfolio, reflecting current market condition. The rest of the loan…