Good morning, everyone, and welcome to the Kaltura Second Quarter 2025 Earnings Call. All material contained in the webcast is the sole property and copyright of Kaltura with all rights reserved. For opening remarks and introductions, I will now turn the call over to Erica Mannion at Sapphire Investor Relations. Please go ahead, Erica.

Thank you, operator, and good morning. I'm joined by Ron Yekutiel, Kaltura's Co-Founder, Chairman, President and Chief Executive Officer; and John Doherty, Chief Financial Officer. Ron will begin with a summary of the results for the second quarter ended June 30, 2025, and provide a business update. John will then review the financial results for the second quarter of 2025 in greater detail, followed by the company's outlook for the third quarter and full year 2025. We will then open the call for questions. Please note that this call will include forward-looking statements within the meaning of the federal securities laws, including, but not limited to, statements regarding Kaltura's expected future financial results and management's expectations and plans for the business. These statements are neither promises nor guarantees and involve risks and uncertainties that may cause actual results to differ materially from those discussed here. Important factors that cause actual results to differ from forward-looking statements can be found in the Risk Factors section of Kaltura's annual report on Form 10-K for the fiscal year ended December 31, 2024, and other SEC filings, including the quarterly report on Form 10-Q for the quarter ended June 30, 2025, to be filed with the SEC. Any forward-looking statements made during this conference call, including responses to your questions, are based on current expectations as of today and Kaltura assumes no obligation to update or revise them, whether as a result of new developments or otherwise, except as required by law. Please note, we will be discussing non-GAAP financial measures, adjusted EBITDA, non-GAAP net loss and non-GAAP gross margin during this call. For a reconciliation of these measures to the most directly comparable GAAP metric, please refer to our earnings release, which is available on our website at www.investors.kaltura.com. Now I'd like to turn the call over to Ron.

Thank you, Erica, and thanks to everyone for joining us on the call this morning. Today, we reported total revenue of $44.5 million for the second quarter of 2025, up 1% year-over-year and subscription revenue of $42.4 million, up 3% year-over-year. Our ARR and RPO grew by 3% and 6% year-over-year, respectively. Our year-over-year revenue growth this quarter was fueled by EE&T and curtailed as expected by M&T due to the delayed M&T churn for 2024 as discussed in the last 2 earnings calls. Consequently, while EE&T total revenue grew in the second quarter by 7% year-over-year, its highest growth rate since the first quarter of 2022, M&T total revenue declined in the second quarter by 14% year-over-year, its sharpest decline ever. With that said, as we look ahead, we expect to post sequential growth in M&T revenue in the fourth quarter, fueled by an expected improvement in M&T gross retention and also an increase in new bookings as also discussed in previous earnings calls. The recently announced extension and expansion of our long-term contract with Vodafone, a global telecom leader and our largest customer throughout the last decade, supports that and highlights our continued leadership in the cloud TV market. In the second quarter, we posted a record non-GAAP net profit of $2.5 million. Adjusted EBITDA was $4.1 million, consistent with our record first quarter and represented our eighth consecutive quarter of adjusted EBITDA profitability. This was driven by a strong non-GAAP gross margin of 70%, up from 66% in the same quarter last year. Cash flow from operations was $2.7 million, the highest second quarter result since 2020. Moving on to the business update. New subscription bookings in the second quarter grew sequentially and comprised 21 6-digit deals, including with technology providers such as AWS and Xbox, which…

Thanks, Ron, and I appreciate you all joining the call this morning. Kaltura continued its strong and focused execution in the second quarter with sequential growth in new bookings from existing and new customers, initial sales of our exciting new AI products, continued improvement in operating efficiency and further reallocation of resources towards higher ROI opportunities and markets. Touching on a few highlights in the quarter that demonstrate this. For the 11th consecutive quarter, total revenue grew year-over-year, driven primarily by strength in our subscription revenue, which has once again grown year-over-year, consistent with all past quarters. Both total ARR and average ARR per customer continued to grow year-over-year with average ARR at a record high, the highest total revenue growth rate in EE&T since first quarter 2022 as well as the continued strong EE&T gross retention rate, which was at its highest level since the fourth quarter of 2022. Work on the extension and expansion of the Vodafone contract, which we announced earlier in the week, fortifying our M&T segment, a record level of adjusted EBITDA matching the first quarter result and representing the eighth consecutive positive quarter of adjusted EBITDA profitability, highlighting our continued focus on operating expense management and cash flow from operations was the highest second quarter result since 2020. With that, let me move on to our results. Our results once again exceeded our guidance for both revenue and adjusted EBITDA for the quarter. Total revenue for the quarter ended June 30, 2025, was $44.5 million, up 1% year-over-year and above the high end of our guidance range of $43.4 million to $44.2 million. Subscription revenue was $42.4 million, up 3% year-over-year. This was also above the high end of our guidance range of $40.8 million to $41.6 million. Professional services revenue contributed $2.1 million…

[Operator Instructions] And your first question comes from Gabriela Borges with Goldman Sachs.

Ron and John, I wanted to ask you a little bit about your bookings comments for the back half of the year. Talk to us a little bit as a follow-on from the Analyst Day. What do you think is working well in your incremental new bookings momentum? And is there anything that you're learning as you go through the year that is different to your expectations as you started the year?

Thank you, Gabriela, for the good question. Appreciate it. And for those, by the way, who have not had a chance to listen to our March event for investors, it's, of course, in the Investors section of our website. There's great insights there and also great demos there. I think a few things are shifting gradually and are helping our bookings pick up. And they are some of them multi-quarter investments, some of them even multiyear investments. If I go far to 2020 when we started to add real-time conferencing and expand from the content management world into also events and webinars, we gradually moved from high services events into more self-serve, low- touch events that are enabling not just the multi-track events, but also simpler events and going down market, if you may, by way of the size and the complexities of events. They've become much more stable, much more robust, much more successful and we are now very mature in that offering and taking a lot more business. That's one trend that's important, the maturity of our events offering. The second is consolidation that we've often discussed and mentioned. In part, as we've gotten further away from the post-COVID years, companies were able and are able to take a bit of a more strategic approach towards their video purchasing and understanding they don't need to have 2, 3, 4, 5, sometimes a lot more vendors. It's the silos, it is the growth of workflows. It is also a more expensive investment. And so using Kaltura and that's quite unique, not just in how deep we go by APIs, but how wide we go in catering to multiple use cases and catering to multiple buyers. So people consolidate further. And we're seeing that with the increase in the average…

Yes, absolutely. That makes sense. And then, John, just on your comments on addressing M&T churn. I know you've been talking about this consistently for some quarters now. Remind us, why do you think churn was elevated? And what are you doing to address it?

Yes. As you mentioned, Gabriela, we've signaled this from the back end of last year that we expected it coming into this year. There is a lot of shifting going on in that space with the move to IP in the cloud. So from that perspective, companies are continuously reevaluating how they want to go to market and also looking to refine the way in which they go to market. We're just -- this is happening. We're not unique to this. This is happening across that part of that space. That's why we made sure that we incorporated that into the guidance that we provided. That said, we've been working very, very hard with our major customer, Vodafone, and it was really good to see that we were able to sign this extension and expansion of a contract with them. So I think that's also a validation that we are well-positioned and that's why we do expect -- while some of this also will impact the quarter, as we discussed, we do expect that we're kind of bottoming out and it's going to be up and to the right from here. And certainly, the Vodafone contract provides a little bit of extra wind in our sails.

And if I could add just a couple more words and thank you, John. Some of the churns that we see are what we call OVP as opposed to OTT, online video platform as opposed to over-the-top or cloud TV. They are earlier customers that are less "strategic" because they're offering the video flow of encoding delivery as opposed to more of the end user experience for full-blown TV grade that is far more stickier and exciting. When we look at the customer mix that we have ahead of us, a very good portion of that is extremely satisfied, extremely sticky and is not expected to be like us. So there's some elements of it that are peeling off, but the heart of it will not and has been strengthened to point Vodafone, as mentioned that we just increased for another decade this relationship, that they're very happy. And there's a lot of discussion about expansion of this relationship, both by feature and capability, including AI as well as by geography and user base. So that's exciting and that's not a small feat for the type of customer they are. To remind you, we have replaced Cisco, Ericsson and TiVo companies that are, I don't know, 100 or more times the size of our company. When we have done so, a lot of eyebrows were kind of bent and we -- they thought they were going to come back within a year because the small company Kaltura at the time 2014 would not have been able to have kept hold. And here we are a decade after growing and doing really well and being endorsed. So the reason I say that is because in that industry, Vodafone, Bouygues, PPF, some of the biggest guys around, people look at them and…

And your next question comes from Ryan Koontz with Needham.

Wanted to ask you, Ron, how your new AI products are folded into your selling motion and your pricing? Is it currently an upsell to your current offering primarily on the EE&T side? And when do you think that maybe these AI products could become like a lead engagement tool for some of the sales efforts?

Yes. So yes, it is an upsell. And right now, we're talking about both the Content Lab and the Genies and there's more agents that are going to come around the corner. They're being used mostly based on FTE pricing like we have for the other ones, but depending on where and how they're inserted, they're augmenting and would be priced associated with the attached products. So in the world of events, it's quite often the number of registrants or attendees or the number of permitted people to create events. So there could be flexible pricing, but they're for sure, additive. It's not that there's no AI-infused components that might not be additive because they're just better replacements of existing products. An example of that could be our video-on-demand transcription engine that's whisper-based that's replaced with third-party vendors, enabling us to reduce costs and also provide greater quality and have a stronger hold on the technology, so we can add more feature sets, et cetera. But the core core AI products we've been discussing here are additive. In our vision in the quarters ahead, it's going to take a bigger and bigger part of what we're discussing, again, because we're becoming more and more a video creation tool in a way for people to generate video for customer experience and employee experience. And we expect that also to find its way through different efforts we're doing to become more PLG so that you'd be able to put an embed code, whether it's in your website or in the learning environment. And to start off by enabling people to watch videos that are hyper relevant for them in real-time with conversational AI, et cetera. When that happens, that would become not only an increasing part of our revenue, but also the best starting point to insert Kaltura into companies that they could then gradually go deeper and deeper into the rest of what we do. So we expect that to become more material in the percentage of our revenue and more material in the ability to convert to sell additional products for the company. And we've always been careful not to overstep our bounds and to set specific expectations. Originally, when we started, we said not yet monetized and we said, we'll let you know. And now we just have just started monetizing it and we'll keep you on track as we continue to advance on when it would become a big enough contributor to our revenue that we could start talking about that particularly and maybe carving it out and talking it more. It's just the very, very first quarter. So let's take it one quarter at a time.

That's great. Maybe a quick follow-up if I could. Are there any particular market verticals in EE&T that you're excited about in the second half of this year that are behaving well for you?

Yes. I mean, they're all -- there's exciting stuff in all of them. I mean, we are talking about the main ones that we're breaking out in EE&T, of course, are education, tech. We have the regulated industries that include both financial services and pharma and government to some extent. And then we have technology, of course. And I could say that in each one of these different environments, we're seeing a lot of excitement around all the different elements I said earlier, the maturity of our events, the consolidation efforts, AI. And so we're quite excited about all of them. We're going to go deeper into further verticalizing our product, product marketing, marketing, sales to offer more capabilities for each one of them that is unique and distinct and to be able to sell more aggressively deeper into each one of these areas with references across other competing or similar cases. So no, I can't say that any one of them sticks out much more than others, but these areas that I just mentioned are the top areas we're focused on.

And your next question comes from D.J. Hynes with Canaccord.

So look, in your answer to Gabriela's question, you guys reiterated, you've been very transparent about the M&T churn that would hit in Q2. You told us that NRR would take a step back. But the sequential decline in EE&T revenue caught me a little by surprise this quarter when most of the metrics seem to be trending in the right direction over the last several quarters. Can you just help me understand what's happening there, if it's seasonality? Or I know your expectations are positive for the back half of the year, but just help me with the revenue dip here in Q2.

Yes, appreciate it. Yes, we actually guided by words to that because we don't provide separate guidances for each. And we said that, generally speaking, the first quarter of the year is very low and that what's leading the second quarter revenue really. So if the bookings are low and the churn, even if it's reasonable, doesn't contribute much. Also, very importantly, we also said that we had the on-prem revenue in the first quarter and that's almost only EE&T. And we said that was a big increment that causes Q2 to go below Q1. That's actually -- and everything we have discussed in the last quarter, it wasn't a surprise. And it's not that EE&T isn't doing well. It is that behavior that's governing it. I'll let John comment [indiscernible].

I think I forgot on-prem.

Yes, Ron really touched on it, really the strength of the first quarter. So it was a tough comparison overall.

Yes. Yes. Okay. Okay. Makes sense. And then, Ron, I'd love to have you talk a little bit about the bookings mix in terms of net new versus into the base and kind of if this quarter looked like previous quarters, kind of what the plan is to catalyze the net new business?

Could you clarify the question? I mean, I'm sure you're talking about net new, not necessarily new logo, but net new addition and what's...

No, new logo, I guess, versus sales back into the base. I think the business has been doing quite well selling back into the base, maybe a little bit lighter on new logos. And I'm just kind of curious what the pipeline looks like for new logos in the back half and kind of what you guys are doing there.

Got it. Appreciate it. So yes, I mean, we've been talking about that for the longest time that historically, this company had been about of a 50-50 between new versus upsells. And then kind of in the last few years, it's been a lot more upsells and new logo. And we said that that's very much indicative of the state of the industry because a lot of folks are not jumping on replacing vendors and they're doubling down on existing vendors. I think a lot of companies have been seeing that, the switchover costs and all. But we've been starting to add more and more. First, it's good that when we are alongside other vendors and we're taking from them as opposed to them from us more often than not. So even the upsells are really consolidating across Kaltura, which is great. But we have been seeing some great new logos. I mean, we just mentioned Xbox this past quarter, which is a foray into the world of Microsoft. And there's other great names and there's great names in our pipeline. We definitely are seeing them come in. I think we're seeing, at least in the pipeline, more stuff than we've seen in the past. It remains to be concluded and signed so that we could talk more about them, but we are seeing them start to come in an expected faster rate than we had seen in past years. Let's see if it happens. I think part of that is, again, the fact that the industry had distanced itself from what had happened in COVID and part of it is the strength of the products and maybe part of it is the excitement around AI.

And your next question comes from Michael Turrin with Wells Fargo. Uknown Analyst This is [ Ronit ] on for Michael. Just a question on the 10% lift. Maybe just talk about some of the drivers and thought processes that you guys had internally going into that. And would love some color on the areas that were most affected there and kind of how you expect it to ramp into cost savings through the back half of the year and next year?

Appreciate it, Ronit. I'll say some words and pass it over to John to talk about the numbers. So this is really a reorg in order to continue to enhance productivity, streamline the operations, capture more synergies. It is to the tune of 10% of our total workforce. It's both full employees as well as offshore and full-time outsource. And that's the order of magnitude. We expect to realize the cost savings later this quarter and then next. And again, the numbers John will talk about. It's mostly engineering, professional services, administration, not sales and marketing that we are keeping intact and expect to continue to grow. It has taken into consideration AI improvements, which we've seen quite significant, especially in our engineering world. So that's great. It's been already taken into consideration in past when we started the year and we said, look, we're going to double adjusted EBITDA. We knew that down the road, we're going to have some of that. So it's not a big surprise. And we feel that it's an opportune moment to do that. Throughout the different years, we've had to put a bit more gas on the pedal insofar as what we've developed in DAP, et cetera, we've got to that maturity around event platform. We're not getting into cycles that are faster in innovating around AI. And so we are able to do that with less. But it's really in support of our commitment to continue to be an and company, as John likes to state, growing both revenue as well as profitability. You could see our gross margin have been always increasing in recent years by about 10 points over the last 4, 5 years. And we're expecting, as we have shared with you guys on a multiyear basis to continue to grow that nicely. And the same for the bottom line, which is continue to grow up. So we're very much committed to achieving both of these and to become a Rule of 30 company again with double digit growth by 2020 (sic) [ 2030 ] or before. With that, let me pass it over to John.

Yes. Thanks, Ron. Appreciate it. First, we just announced it this morning. These things are never easy, but we did feel it was necessary and was part of kind of what we had in our guidance really even from the beginning of the year. That said, these things will take time. Folks won't be coming off until sometime in the early September time frame. So we'll start seeing benefits from the September time frame. And this year, we expect, as we mentioned in the prepared remarks, it will be about $2.6 million for the year. If you annualize that, it's $8.5 million. Now that doesn't mean you take the straight $8.5 million and apply it to -- I'm sorry, to 2026, because we are going to continue to invest in sales and marketing. As Ron mentioned, the savings really are coming from what we're doing where we see that we have opportunities across our R&D organization as well as in for the most part, our G&A. And a lot of the moves as we've talked about, nothing to do with how we think about the market, the opportunities that are in front of us. I'm still very, very positive there. We just felt there was an opportunity for us to kind of make some moves, pivot the organization to be more reflective of where we're going from a strategic perspective in terms of the verticalization. And it's consistent with our commitment to continue to be a more profitable company, but also go after the market and not sacrifice anything in the sales and marketing area. Uknown Analyst Great. And just a quick follow-up kind of related to that, your sequential EBITDA guide has a step down. Just anything to call out there in terms of seasonality or anything to note as the risk kind of layers into the profitability metrics?

Yes, we're running a little bit short on time, but effectively, our adjusted EBITDA overall has been relatively strong. I mean, we did get some help in Q2 from some onetime items that really around a PTO reversal, withholding tax, bonus reversal. Some of that gave us some strength in the second quarter. So that would be reflective if you look at what we expect in the third quarter. But we do expect to have a very, very strong fourth quarter and fourth quarter to be better than any of the quarters before.

We'll take our final question from Patrick Walravens with Citizens. Uknown Analyst Great. This is [ Kincade ] on for Pat. I was really excited to see that you guys have announced the 3 big wins as well as the 100 qualified opportunities in the pipeline. I was wondering if we could get a little bit of color on how many of those 3 wins were really driven by the features you guys already have implemented versus features you have on the horizon? And the same question for those 100 qualified opportunities.

Yes, appreciate it. It's all things that we have and sold. It's not selling road map. It's existing products. Again, the Content Lab on the one hand, the Genie product at the other, they're quite exciting, inviting everybody to go to the website and check them out. So it's 100% selling what we have and not what we're planning to have. There's a lot more we're planning to have. And the same goes to the 100 qualified opportunities. Uknown Analyst Is there anything you're hearing from customers about what they want beyond what you guys have?

I think we're leading more than they're leading insofar as explaining the art of the possible. But I think that if you go to the -- Content Lab is really about automating the process of production of video. So you automate the clipping and the metadata addition and everything else that you have there, the enrichment so that you have far less people and far less time required to create clips and then deliver them to the right people in the right time in the right place. So it reduces cost, reduces time, makes them more efficient and ultimately increases your ability to monetize quickly on video. The Genie product is an end user product as opposed to an admin product, which enables the end users to be hyper engaged in real- time with a video-first experience in which we deliver, for example, for learning, an interaction that gives you flash cards plus videos and clips to the videos pertaining to your very specific question in a safeguarded environment that's ring-fenced around your specific data. Both these are really exciting for folks. What we're offering down the road is adding it to additional data types far and beyond video, embedding it very quickly and easily in places like websites. So it could be the customer experience front for a video-first experience and increasingly having more and more live real-time experience across also avatars and across more interactivity and tighter interactivity. So by doing so, we're becoming increasingly not just a video addition that supports employee customer experience, but become the video-first customer experience and employee experience platform. So it's increasing the breadth of what we do while keeping it something that's a complete stand-alone and you can plug in and start running with it.

This concludes our question-and-answer session. I would like to turn the conference back over to Ron Yekutiel for any closing remarks.

Thank you, everybody, for joining the call today. Have a beautiful rest of the week. Take care. Bye-bye.

The conference is now concluded. Thank you for attending today's presentation. You may now disconnect.