Michal Zasepa
Management
Good afternoon. My name is Michal Zasepa. I'm CFO at KRUK, and this is the conference for Q3 9 months 2026 results. Thank you for joining the call. I will use the presentation that is available on the website since yesterday. I will have the presentation, and then I will answer your questions. So please use the Q&A section of the Teams application to post questions that I will review and answer them later. So let's start. Q3 and overall, the 9 months for 2026 were disappointing for us if we look at the bottom line. The net profit was below our expectations. We expect actually the full year 2026 to not to be able to realize our goals and budgeted bottom line. It may be there is a risk that this year's results will be for the full year lower than the last year's results, unfortunately. The main reasons for that is the whole reason for that is lower recoveries on the back book of the portfolios of the unsecured consumer loans NPLs. We have missed for the 9 months of this year about 4% of recoveries versus operating plan. If you have about PLN 3 billion of recoveries, that means roughly PLN 120 million gap, to what we intended to achieve. In addition, this trend meant that we needed to revise also forecasts, and we have not recognized as much positive revaluation as planned in our budget, that's another amount of several dozens of millions PLN, and that adds to this difference versus our expectations. And the third, last but not least is that we suffered from negative deviation on FX because of Romanian currency depreciation versus euro, which cost us around PLN 73 million for the 9 months. And this erosion continued in the Q3 as well. So that's the situation on the back book, and that's the big picture explanation for this year miss on the net profit. On the front book, unfortunately, also it's negative. The competition is stronger than we anticipated. We invest less this year than we planned. The guideline I gave to the market after Q1 and at the beginning of the year was about PLN 2.5 billion. Today, this guideline is lower. It's closer probably to PLN 2 billion, plus/minus a few hundred millions. And the reason is the competition is stronger. We have lost already quite a few bids, and we decided to keep the investment discipline. We are keeping the expected IRRs with some small margin for lowering them. And we believe at this point, this is the right thing to do. On the other hand, the business is strong in terms of liquidity, access to funding. The business is profitable. We have earned over PLN 750 million for 9 months. So we have good ground to continue in the right conditions. We are very much concentrating on finding what we can improve in the business in terms of operations in that more competitive environment. We are looking at costs more intensely than we used to, and we will continue to do that. We are going forward with digital transformation, and we have achieved a significant milestone in July this year by releasing MVP for Poland, which proved that the product we were working on, this new IT system that our operations will use across all the 4 major countries will be a very significant improvement in our ability to collect in terms of time, most likely in terms of success rate and in terms of costs. We're here for the long term, as you know. So we're not worried too much that the competition is stronger today. Of course, we don't want to be complacent, and we will find ways to be more productive. But we know that in that business, there are better and worse times to buy. At this point, we are making a bet that it's better to keep investment discipline rather than just lower investment criteria and continue to buy as we planned. Now let's look at some detail to go through the key numbers and the market by market. So as you see here after 9 months, we deployed PLN 1.2 billion. So at least PLN 800 million should come in Q4 to realize this guideline of PLN 2 billion. That's possible. It's not certain, of course, but Q4 will be, or is usually a period of big supply. And overall, the supply is sufficient, is comparable to what we expected and what we saw last year. Recoveries are more or less flat year-on-year, this 2% change as you see here. And as I told you, it's roughly 4% miss on decreasing our unsecured target that we have in our operations. It's good that the cash EBITDA is strong and record high. PLN 750 million net profit means, unfortunately, 14% decrease year-on-year. And as a result, also our ROE went down to 17%. If you are now wondering what does it mean for our thinking about the distribution of profits to our shareholders, we don't want to haste with a decision. We don't know how much we will deploy this year. We don't know yet how much we'll deploy next year. We are running that business for the maximization of long-term value. But of course, if the situation is clear that we need less capital for deployment, then it opens a possibility to increase the dividend or maybe do a buyback. At this point, we have a right from shareholders to conduct a buyback program until the end of this year. We have no plans to use it as of now. But certainly, there is a price -- share price at which we'll say it's very obvious we should intervene, but there is no guarantee we'll use it. When we discuss with our Supervisory Board, there is a preference among the Board and Supervisory Board to use dividend, possibly an extra dividend compared to the dividend policy that we have as a more democratic means to distribute profits, but all 2 options, additional dividend and buyback are on the table if the conditions are right. We're not in a situation once again that we would like to make this decision yet. Also, if you look at our indebtedness, it's relatively high at 2.7. So it's not yet a moment when because of lower investments, our indebtedness has already gone up and go down. This will happen if we don't realize investments in the following quarters. As of now, I can sustain our commitment to the dividend policy, which holds for a number of years. Maybe another comment about expansion. Investors are asking us, okay, so in that situation, you're not deploying as much as you wish. What about U.K.? What about U.S. entry? The answer in our stance is the road to U.S. or U.K. market leads through success on the markets that we currently operate in. So as I will tell you, we have some challenges still in the countries where we are, in Romania recently also some in Spain. We want to concentrate on solving them first before we go to the market. So that situation means the full attention of the management will be on the countries at hand and will be delaying the moment when we enter a new country. I'll now go to more market-by-market commentary. So if you look at Poland, the investments level was somewhat disappointing. We hope there will be much more in Q4. But the fact is the pricing on the Polish market competition is quite intense. The pricing is quite high, and we are not, at this point, willing to lower significantly our expectations. If you look at the current business, the back book overall performed very well. And this PLN 366 million for Q3 was very close to our ambitious operating target. However, within this performance, there are groups of portfolios which underperformed on which we were not able to recognize as planned positive revaluation. There were also portfolios which overperformed, but we did not yet were in a position to say there will be any positive revaluation of that. So the total outlook is -- our assessment is that the business missed the target of revenues. We have not recognized as much positive revaluation in Poland as we plan. And you see here the PLN 53 million is below our expectations. In Romania, the situation is extraordinary. On the front book front, the competition is record high. We continue to buy. We probably are the market leader, but we lose some of the prominent deals we hope to buy because the price is unacceptably high for us. On the recovery side of the business, we have sort of a crisis situation. This crisis situation comes from depreciation of Romanian lei, which means a hit to the revenue side for PLN 73 million in 9 months or PLN 15 million for Q3 alone, but also there's other factors. There is a group of portfolios for which we raised expectations for recoveries last year in the budgeting process, and it did not materialize. So we were too ambitious in Romania in lending. Those portfolios, just for you to understand, are performing as well or better than the initial investment plan when we bought them. But in the history of the last few years, we raised the expectations and we raised them again in the budgeting process for 2026. And this time, it turned out that it was too much. So here, there is also an element of misjudgment by a few percent that we made. The good news is it's a situation that pertains mostly to 2026. But another element is that we see some weakness among consumers in Romania. This is something visible in amicable and legal and it is a signal that the Romanian economy is somewhat suffering. The GDP may be negative for Romania this year. The higher cost of living, in effect also because of the currency depreciation also didn't help the country did not have a functioning government for a number of months in 2026. So for that reason also, we are more cautious in Romania in buying portfolios less inclined to accept higher prices. But Romania will surely continue to be one of our best markets, we believe, and where we feel we have a very strong operational competence, and we should continue to buy at the right conditions and the right prices. Italy, the situation on front book is fully stable. We are realizing our goals, although we're not exceeding them. So you see here the value of positive revaluation over the last 4 quarters is moderate. It's relatively low. We wish we were able to beat these assumptions and recognize more, but this is the situation, which means we're good, we're competitive. We're as profitable as expected. And we had a very good start of the year. But in Q2 and Q3, we did not add much portfolios as you see here because of our competition. We hope we will reverse this trend in Q4. We have no signal for any weakness for consumer in Italy at this point. And Spain, a market which has been problematic for us, as you may remember, for 2 years already. And there is a situation in Spain is not certain. From one point of view, if you compare our operations today, the success rate in courts, it's significant improvement versus the beginning of the year or last year performance. On the other hand, we noticed in Q3, again, some slowness in court responsiveness in their ability to process our cases. We have a monitoring of information how much our cash is withheld by courts. This value is growing very rapidly, and we don't have a full understanding why the courts are so slow to release this money nor why they are quite slow in processing some of our cases. Again, this situation improved much in Q2. Now in September and also what we are observing in October, the situation worsens again. We don't have a full understanding of why courts are behaving like that and why this volatility exists over the past 3 months. So that increases some risks -- some risk for Spain as well, unfortunately. Based on much better performance in Spain in Q2, we already made some purchases that are going well. So far, as you see here, now the situation is open again, and we will be watching the recovery trends to decide if we are ready to deploy again. Other markets, which is now mainly France, the situation here is unchanged. We mostly gather benchmark through the small purchases that we've made. The performance here is relatively weak, continues to be weak on the legal front after 1.5 years of very good performance on. So here, the name of the game is not really to maximize profit, but really maximize our knowledge about the process and the benchmark for a time when we fully control operations and we are ready to deploy much more money. In the short term, there is a risk here that because of this legal collection being below our expectations, we may need to revisit the future forecast. And if you ask me if there is a risk of a write-down somewhere of our assets, I would say, in France, this risk exists for Q4. It's not very substantial, but it exists. Of course, all depends on the actual performance of recoveries in Q4. The lending business had a stable, solid quarter, earning PLN 26 million. As you may remember, we have 2 business lines for consumer lending in Poland, and we just started activities on open market in Romania, and that's early days, but it's quite promising. So this is where we are in terms of performance. We continue the reorganization to become a fund-like company at the top. And the process is going okay, okay. I mean we go through the milestone that we planned, but it takes more time. At this point, our outlook is that we -- if successful, this process will be completed by end of 2027. And in the meantime, we still have these hurdles to be achieved, which is regulatory improvement, positive confirmation from tax offices and eventually shareholders' approval for this change. But this strategy does not change, and our plan does not change. So overall, with this performance, you see the business, which is well capitalized, still at relatively high indebtedness, which will decrease if we do not achieve our investment target. Let's see what the reality is at the beginning of next year. With good access to funding, we just extended and increased our banking facilities a few days ago. So we are in a situation where we could accelerate if the conditions are right. In the meantime, we concentrate on improving our processes, looking through cost structures from organization to trying to be more lean and concentrating on delivering technological transformation that should be visible for some time from 2029. This is my summary, and now I'll be very happy to take your questions. I also recommend for those of you who want more detail to read through the transcript of our meeting with Polish investors that took place today in the morning where Piotr Krupa and I answered a few dozens of detailed questions that investors ask.