Michelle Gass
Analyst · Cowen & Company. Your line is open.
Sure. So Oliver, I'll take your question on juniors first. I think there's two things going on. One is, in our Sephora doors, we made a lot of changes and moved things -- a lot of things around. I mean all thoughtful, we had piloted it. Juniors was one of the areas that got a significant move. So -- and again, to set context, the stores are doing very well. So, the net effect of all the changes, beauty, moving active to the front, et cetera, that's working. Juniors, in particular, it moved off of the right front pad of the store into a new location. And so we are seeing a disruption there. The team is on it. They're adding incremental signage. We're doing some things around mannequins. And the customer is going to get used to that new destination for juniors. It takes some time when you move things around in a store for the customer to get more acclimated to that. So that was one. I think second and operating with great urgency is that we didn't have the assortment right. There was too much fashion, not enough of the basics. Some of the fashion choices were a little too young, I would say. That's been course-corrected. I'd say one of the things that has hurt us is with all supply chain disruption that's happened, we were not able to get in and out of some of those items. So as we look ahead on supply chain, we're already seeing that today where the time is coming back. But over the last couple of years, 18 months, those time lines have gotten long. And as you well know, as it relates to young women and juniors, those cycles can change pretty rapidly. So, we bought too much of some of the more fashion-trend product, and the customer wasn't going there. I also think relative to some of the inflationary pressures, one of the things we're seeing broadly about women's is this desire to have more of the basics or staples and things they can get a lot of -- use out of and flexibility as opposed to those fashion pieces. So, we've got to rebalance, and the team's on it.