Good afternoon, everyone, and welcome to the Fiscal Third Quarter 2025 Earnings Conference Call for Leslie's. [Operator Instructions] And as a reminder, this conference call is being recorded and will be available for replay later today on the company's Investor Relations website. I would now like to turn the call over to Elizabeth Eisleben, Senior Vice President, Investor and Public Relations. Please go ahead, ma'am.

Good afternoon, and thank you for joining us to discuss our fiscal third quarter ended June 28. I'm joined today by Jason McDonell, our Chief Executive Officer; and Anthony Iskander, our Interim Chief Financial Officer and Treasurer. Following their prepared remarks, we will open the call to address your questions. As a reminder, our comments today may include forward-looking statements, which are subject to risks and uncertainties. Actual results may differ materially from those discussed. Please refer to our most recent 10-K, 10-Q and other SEC filings for more information. Additionally, we will reference certain non-GAAP financial measures. A reconciliation of these measures to the most directly comparable GAAP measures can be found in our earnings press release and on our Investor Relations website. Now I will turn the call over to Jason.

Thanks, Elisabeth. I want to begin by thanking our entire team for their hard work and resilience during what proved to be a challenging third quarter. As we face persistent macro pressures, unusual weather patterns across key markets and an increasingly competitive landscape, the team responded with urgency, focus and a relentless commitment to transform Leslie's. Before we discuss our third quarter performance and actions we're taking to accelerate our transformation, I want to welcome Amy College, who joined Leslie's last month as our Chief Merchandising and Supply Chain Officer. In addition to her significant retail, merchandising and general management experience, Amy brings a unique blend of strategic vision and operational expertise that I am confident will help us accelerate our progress and position Leslie's for long-term profitable growth. As you saw from our preliminary results from the fiscal third quarter, we faced significant challenges in both our top and bottom line that were below our expectations. The much cooler temperatures and significant precipitation across our top geographies disrupted the peak pool season, resulting in quarterly sales down 12% compared to the prior year quarter. In addition, later in the quarter, we saw heightened competitive pressure in certain categories. I will discuss these in more detail shortly. As customers delayed pool openings, we saw a meaningful reduction in our residential traffic in stores of nearly 11% in the quarter. Moving to our third quarter results. As mentioned in prior quarters, we are aiming to perform while we transform. During this quarter, our team acted with urgency to offset headwinds we faced as a result of the softer top line and mitigate the bottom line impacts where possible, including making tough but necessary decisions around cost control and strategically deferring select investments to protect our financial performance. As I mentioned briefly…

Thanks, Jason, and good afternoon. I want to reiterate what you heard from Jason and express my gratitude to the team for their diligence in the quarter, taking action to mitigate costs despite the difficult sales environment. We reported net sales of $500 million in our third quarter, down 12.2% versus the prior year period, primarily driven by weather-related headwinds, reduced traffic and heightened competitive pressure, as you heard from Jason. Gross profit was $197.9 million compared with $228.8 million in the prior year. Gross margin in the quarter declined 62 basis points year-over-year, primarily driven by inventory adjustments and occupancy costs, partially offset by improved product margin and lower distribution expenses. SG&A was $129.6 million compared with $131.1 million in the third quarter of the prior year. The year-over-year reduction was primarily due to variable expenses associated with lower sales, including store labor and e-commerce-related fees. On a rate basis, SG&A as a percent of sales were elevated, primarily due to a softer top line. Turning to working capital. We ended the quarter with inventory of $273.2 million, which was down approximately $29 million or 9.6% year-over-year. Our precision inventory strategy and continued investment in analytics, coupled with our LFCs are helping to build healthier inventory positioning, which we believe will continue to benefit cash flow. As we highlighted in our pre-release last week, we paid the revolver balance of $20 million in full subsequent to quarter end. We currently have no borrowings under our revolving credit facility and reducing debt remains our top capital allocation priority. In addition, as Jason mentioned, we are increasing our inventory reduction commitment and now expect to reduce inventory by at least $20 million year-over-year with additional runway into 2026. Before turning to balance of year expectations, I want to share an update on our cash and liquidity. We ended the quarter with $42.7 million in cash. And after repaying the remaining outstanding balance on the revolver, we remain confident in our ability to execute the transformation of Leslie's, and we believe we have sufficient liquidity to enable it. Based on year-to-date performance and current business trends, we now expect full year sales of $1.210 billion to $1.235 billion. Net loss of $57 million to $65 million, adjusted net loss of $31 million to $39 million and adjusted EBITDA in the range of $50 million to $60 million. As a reminder, our fiscal 2025 includes a 53rd week and is included in our expectations provided today. We expect capital spend of approximately $30 million. Now I will turn the call back to Jason for closing thoughts.

Thanks, Tony. We recognize that we are operating in a tough environment, but I remain confident in our path forward. Our team continues to rise to the challenge, taking ownership, driving change and serving our customers with care. As we move into the final quarter of the fiscal year, we remain focused on executing with discipline, maximizing peak season performance and driving incremental progress across our transformation agenda. Thank you for your continued support and time today. We will now open the line for your questions.

[Operator Instructions] We'll go first this afternoon to Kate McShane of Goldman Sachs.

I wanted to ask a little bit more about what happened when you started to see the promotions pick up in the third quarter. Did you not meet the promotional environment when competitors started to get more aggressive on price? And if you did, just what did that look like? And do you have any commentary on what quarter-to-date trends look like? And if you've seen any improvement since the third quarter?

Yes. Thanks, Kate, for the question. Overall, in the quarter, as I mentioned, one of the key things that we identified and we saw going through the quarter is the impact of weather in the quarter and obviously, the impact of the excess inventories when we have a bit of a disruptive weather season. In the quarter, overall, on a price per pound basis, we made investments throughout the quarter mid-single digits in price. but we also saw some aggressive pricing still in the marketplace. So we still have an opportunity for us as we look forward to take a really good look at the strategic pricing approach as to how we look at the business going forward. It's one of those items that we are putting into -- putting a specific plan against. And I mentioned some of that in my -- in the prerecorded comments. We've done obviously some good amount of research and discipline and understanding, looking at our zero party data and how do we be more personalized with each one of our customers and then being very local and regional in how we do it. As it goes for in this quarter so far, we're seeing an improvement in terms of traffic. We've actually -- but that being said, it's not where we need it to be and an improvement versus traffic versus -- the versus quarter 3, but it is not where we need it to be. So we are putting those actions in place and looking to try to -- looking to change the trajectory of our traffic going forward. And the team is very committed to that and acting with urgency and diligence.

We go next now to Jonathan Matuszewski of Jefferies.

My first one was a follow-up just on Kate's question. I think you mentioned the mid-single-digit price investment on the chemical side. I wanted to better understand what you're seeing in terms of competitive pressures maybe on the equipment side of the business. That's my first question.

Yes, from an equipment standpoint, we were down in the quarter, obviously, with traffic being down as we articulated specifically on the residential side of the business. From an equipment standpoint, we sort of saw a difference in 2 areas from an equipment performance standpoint. One is the -- is our core equipment basis was down mid-single digits. We were -- where we saw the total equipment being down similar to where we were in residential number was mainly through a lot of the automatic pool cleaners and some of those other areas where we saw some declines. So not as challenged as chemicals, as we talked about in our pre-comments, mainly because of weather. But that being said, the traffic obviously did hurt us on some of those core elements in equipment.

Understood. And then just a question on gross margin. Obviously, some of these results are being impacted by the promotional intensity in the industry. But maybe if you could just give us a sense of kind of the recovery in gross margin going forward as we look out to next year. I know you're not ready to provide guidance for the fiscal year, but just buckets that we should think about in terms of helping the trajectory of the current gross margin move towards historical norms over time.

Yes. Jonathan, this is Tony. So a couple of things on that. So one, as we saw and we've talked about in the past, we have a fixed cost deleverage that we deal with in this business. And as sales declined, we saw just a decline in our overall gross margin rate. what we're doing now is we've talked a lot over the last several quarters around our asset utilization pillar. Jason made mention of that during our prepared remarks. We do know that we have costs to take out in this business, and we will address those as we continue to assess the overall network of our company.

Yes. So as we articulated earlier in prior elements, we've had 2 key pillars that were critical to us in our transformation. One was the asset utilization pillar. The other one is the cost optimization pillar. And what's critical about those items is we believe that we have a significant amount of fixed cost deleverage within the P&L. And therefore, we need to make sure that we're putting actions in place to do it. And that's why we mentioned in our prepared remarks, the strategic review that we're doing, both with our internal resources, but also supplementing with external resources to help build that build that plan and act on that plan and work quickly to put those actions in place, and we look forward to be sharing that in the November meeting.

We'll go next now to Steven Forbes with Guggenheim.

Maybe just a higher-level question, right? As you look back on the third quarter performance here, I guess, externally, looking at the performance versus others that have reported, I think the question right is, like is the business executing, I guess, in the field at the level it should? Or is there opportunity to sort of improve field level execution? Like where are the biggest areas to sort of close the market share gap? Or as you sort of said before, is it very much just price value proposition?

Yes. Thanks for the question. One of the key pieces I'm very pleased with is the team's response to the executional excellence in the marketplace, challenged with some key areas that we were putting in place. So we asked the team to make sure that we drive for a much better in-stock performance, and we've been in such a great position all year in terms of our level of in-stocks at greater than 99% around our never-out performance. Our conversion rates in the stores and then also with water test and post the water test conversion, that's all in the store from an execution standpoint, and I feel very good about that as well as I'm really pleased as we continue to monitor NPS scores and how we are connecting with customers and get feedback from customers, I think that's -- we're doing well there. For us, to your point, Steve, as we -- for us is we need to make sure that we are doing everything we can to really change the trajectory of our traffic. And we believe the combination of truly the value equation by looking at it as a numerator and a denominator. Obviously, the numerator is how do we make sure that we're communicating the great values that we provide to -- for Leslie's to our customers in a very meaningful way, such as the expertise that each one of those store members is bringing at store level, the quality of our water testing, our in-store experience, the product quality that we have and at the same time, taking a strategic pricing approach. And the strategic pricing approach is where it is maybe more competitive on some SKUs, we're going to take a full basket approach. And that's one of the benefits from an execution standpoint of our field sales team because they can really -- as we're looking to make sure that we're really competitive on some key SKUs, they can also help in terms of building that basket. So -- it's a total value proposition, and I'm really pleased with the execution. We just have to make sure that we're converting that to increase in traffic.

And maybe following up on that value proposition comment, right? We're sort of in a net inflationary environment for goods pretty broadly. Clearly, you made the investment in chemicals, right, during the quarter, pricing-wise. But any sort of way to frame up how your Leslie's outlook for average unit cost or product cost is going to trend here versus sort of the need for investment? I mean, are there other funding mechanisms? Or is the funding for the investment solely going to be in the back of Leslie's.

Hi, Steven, it's Tony. There's a couple of things in that. So one, I'll go back to some of our strategic pillars, specifically our asset utilization. As we focus in on our fixed cost and the high deleverage that we've seen, we believe that will give us the benefit in certain areas to -- that will benefit price that will help the value proposition while we continue to grow the business.

We'll go next now to Shaun Calnan of Bank of America.

I just wanted to focus on market share a little bit here. So sales were down a little more than we expected even with the weather headwinds and some of that could be geography. But do you think pool owners are just moving away from DIY towards the Pro? Or are you seeing any changes in buying patterns from the DIY customer?

I do not -- so from a market share standpoint that you're asking in terms of the development of Pro or DIY, there's nothing from a marketplace telling me that there's a difference in migration between those 2 channels necessarily. For us, in particular, I'm pleased with the progress the team is making on our Pro business. If you remember the last couple of quarters, I mentioned that we were putting a specific focus in that area where we had 100 Pro stores out there in the marketplace, and we're making sure that we're going after Pro customers in all 1,000 stores. We've increased our Pro contracts by about 12%, and the team is making really good efforts with that. And then it links to our strategic priorities around building the -- actually shifting some of the stores to LFCs so that we can make sure that our never-outs are good for our Pro customer and our in-stocks are there. So we feel good there. It's the residential side that we believe is just -- is our area of opportunity. And that's the spot that we are making sure we're putting the action plans in place with and literally leveraging our Pool Perks program. We have over 85% of our transactions are through our loyalty program. We have the ability to get very customized in terms of our offers. So I'm not seeing a difference in Pro versus DIY there, but for us, our actions are clear and one that we're focused on with urgency.

Okay. Got it. And then the guidance implies that 4Q sales are down about 7% at the midpoint. Can you just talk about some of those drivers? And is that where sales are currently trending? Or do you expect them to improve or get worse throughout the summer?

Hey, Shaun, it's Tony. So our current expectations for the full year contemplate what we are seeing in the fourth quarter and opportunity that we can capture within the quarter as well. So obviously, we're not pleased with our performance, but we are focused in on the fundamentals that we need to for the balance of the year, many of which Jason mentioned in his prepared remarks.

We go next now to Ryan Merkel of William Blair.

I wanted to start with a big picture question. What is your forecast for the pool retail industry sales in '25? I'm just trying to get a sense of how much share loss there might be this year.

Yes. Ryan, it's Tony. Good to talk to you again. So we've looked at a couple of things. So for us, in terms of market share, you heard Jason's comment just a second ago. But really, as we look at the market, we looked at it from both the weather analytics and impact and then the value proposition that Jason mentioned. And we've modeled the expectations for the balance of the year around both of those, what we see in our current business trends and what we're expecting in terms of just pools in general for the proximity to our stores over the next several weeks.

Okay. So just to clarify, your view is that the industry sales this year are down almost 10%, high single digits?

No, no. If you look at ours and you take in the commentary that we put in based on where we saw weather impacts versus value price proposition, it would be more single -- low single digit -- low to mid-single-digit decline, not 10% or more.

Got it. Okay. And then you mentioned reducing costs, you're cutting labor hours. How much cost do you plan to take out in '25? And you mentioned closing the DC. Are you planning store closures?

Yes. So we reacted really well. Our team took the opportunity and reacted when we saw sales decline in the quarter, similar to Q2 as well. And we are not contemplating store closures in this year and those are not built into our current expectations or guide that we've provided. What we've provided is a very rigorous view of what we expect to achieve for the balance of the year. There's the additional $5 million to $10 million that we've talked about in cost optimization, and we expect to achieve those beginning next year.

We go next now to Simeon Gutman of Morgan Stanley.

This is Lauren Ng on for Simeon. Our first question is around leverage. Your leverage ratio is now in the low double digits. Just curious how this is maybe impacting your ability to execute on the plan you want and any thoughts around there?

Yes. Lauren, so a couple of things on that. So we are focused in on our top capital allocation priority, which is reducing our debt. To do so, we have to work on many of the strategic pillars that we are working with urgency, including our cost optimization and including our network optimization through our asset utilization pillars. We are focused on those, as you saw during Q3, while we are not pleased with the results, we are pleased with our team's ability to react quick to take out excess costs where we did not need to. We continue to focus in other areas. Jason also provided in his prepared remarks, the areas where we bought in extra help to help achieve these and accelerate these initiatives. And we believe in these initiatives under our 4 strategic pillars to drive long-term growth for the business.

And I think building off the prior question and on this question is in regards to us making sure that why we put those 4 key strategic pillars out there is we need to make sure that we are doing the due diligence and taking this with urgency on the review around some of those key items, especially in the areas of asset utilization and in cost optimization. That being said also around direct change in the trajectory in traffic. We understand the importance of improving the flow-through from a P&L standpoint to EBITDA as well as the importance, obviously, to deliver against the top capital priority of paying down the debt. We look forward to sharing a road map and a view of this in November in our November meeting.

Yes. And Lauren, one thing I would see on top of that is we continue to maintain sufficient liquidity to meet all of our liabilities. We have -- like we said, we repaid the $20 million of the revolver subsequent to Q3, and we began the year with $109 million. Couple that with a full revolver availability as needed, we believe we have the liquidity we need to execute on this transformation agenda.

Okay. Great. That's helpful. And our follow-up is, are you seeing any supply constraints? And are you getting the inventory you want? Just any color around this?

We've had minimal in terms of what we've been doing. Anything that you see in regards to the commitments we're making regarding our inventory has been something with the specific efforts that we are making in the market -- in the field and with our type of organization as being inventory optimization -- from an inventory optimization standpoint. So I'm really proud of the teams. The teams have had the challenge of how do we improve in-stocks at a great rate, at the same time, continue to drive inventory optimization. And as Tony mentioned, we were down in the quarter, I think, 9.6% in inventory, down $29 million. And then in addition, we just moved up our -- how much inventory reduction we're going to do on the year from $15 million to $20 million. That has not -- that has to do with purposeful actions here at Leslie's versus anything external in terms of supplier fill.

We go next now to Justin Kleber of Baird.

First one for me. Just I know weather was not helpful during the quarter, particularly in these northern markets. So can you comment on how sales performed in these year-round markets like the Sunbelt region, where weather was presumably less of an issue for you?

There's -- as mentioned in the prepared remarks and as you know, is that the North was obviously much cooler in temperature as you even got through Memorial Day. What we even found in some of the Sunbelt region is we saw cooler temperatures than usual in a variety of different key locations in the Sunbelt as well. So we did get improved performance in some of the key Sunbelt regions. That being said, water temperatures were not where they normally were, and that did impact chemicals as well in some of those regions as well. So it wasn't enough to offset the challenges in the North. But that being said, the team is working diligently right now to make sure that we're doing everything we can for our customer base. We're reaching out to those lapsed users or those lapsed customers from a Leslie standpoint, and we have the capabilities to do it. So that's what we have in action right now, and we have those plans in action now.

Okay. And then just trying to square the implied fiscal 4Q guide with the comments around traffic improving in July. If I back out the extra week from 4Q, the guidance seems to imply a similar level of comp decline. And I wouldn't think weather has been a headwind in July. So I'm just trying to understand, are you planning the business just assuming no change for fiscal 3Q? Or have you not really seen much of a pickup? It just was a little bit unclear to me in terms of what you're seeing quarter-to-date.

Yes. Just for clarity, the one piece I want to make sure and then I'll pass it to Tony is just from a traffic standpoint so far in the quarter in terms of your question, we're seeing improvements versus the prior quarter. And as I mentioned, it's still an area of change that we need to require. So I want to make sure that, that's clear. That's something we're working against. But I'll pass it to Tony for the rest of the question for sure.

Yes. So to clarify that, if you peel the 53rd week from the guide in the assumed midpoint, there is a continued decline year-over-year, but it is not a continued growth versus Q3 -- I'm sorry, decline versus Q3 either. Yes. We expect -- we actually expect it to improve in Q4.

And we'll go next now to David Bellinger of Mizuho.

First one, even if we look back a few quarters and absent all these weather discrepancies across the country, is there sort of a wide band of store performance where some of the top-performing regions versus the bottom performing regions has widened out to some degree. Just help us understand what the potential is for some of these lower-run stores to improve over time and catch up to sort of just the average across the whole chain.

Good question. One of the things that I'm based on with the team is how we look at the store performance on a perpetual basis. The team does a really good detailed analysis of that as we're working across -- in addition, what I'm pleased with is the -- as I mentioned earlier, the level of store performance and the focus around the key trends of the controllables that the teams are executing against. As part of our strategic review that we are doing, we are obviously looking and reviewing the entire footprint that we have as we think about what the future of Leslie's is from being an omnichannel player, including our stores and our distribution centers to evaluate their performance and to go deep on their performance, especially through this year, as you mentioned. And I look forward to sharing more about that in November as we look at that because asset utilization and making sure we're getting most out of our assets is such a critical element for us to make sure that we're improving our gross margin, obviously improving EBITDA and then paying down the debt. So hopefully, that helps.

Yes. Got it. And then just the next logical question here. You mentioned some of these inventory optimization. I think the $5 million of cost outs coming next year. Just curious as to why we haven't seen a more formal cost-cutting program in place. I know you mentioned not touching the store base for now. But is that something we can expect that [ Webwood ] comes out with a more formal cost-cutting outlook from here?

Yes, really good question. I think the -- first and foremost, from an asset base, I think it's important, especially on the stores. Stores are critical cash-generating assets, and this is such a critical time of the year for us in quarter 3 and quarter 4 as we're going through those. As we get -- as we are doing this operational and strategic review. Some of those -- obviously, 2 critical key pillars that we've identified in asset utilization and cost optimization are areas of where we've brought in both -- actually have a combination of internal resources as well as supplementing with external resources to help and review and then bring some of those thoughts or actions that you're suggesting or mentioning is that we're going to bring some of those forward in the November meeting. So I look forward to sharing those at that time.

Thank you all for the time today. That was our last question, I believe, [indiscernible] so we appreciate your support. We recognize it was a challenging quarter, and we're working hard to turn around the trajectory of the business. Have a nice afternoon.

Thank you very much, Ms. Eisleben. And again, ladies and gentlemen, that will conclude today's third quarter 2025 Leslie's conference call. Again, thanks so much for joining us, and we wish you all a great day. Goodbye.