Earnings Labs

Lowe's Companies, Inc. (LOW)

Q2 2015 Earnings Call· Wed, Aug 19, 2015

$236.19

+1.13%

Key Takeaways · AI generated
AI summary not yet generated for this transcript. Generation in progress for older transcripts; check back soon, or browse the full transcript below.

Same-Day

-1.60%

1 Week

-7.56%

1 Month

-6.41%

vs S&P

-0.72%

Transcript

Operator

Operator

Good morning, everyone, and welcome to Lowe's Companies Second Quarter 2015 Earnings Conference Call. This call is being recorded. [Operator Instructions] Also, supplemental reference slides are available on Lowe's Investor Relations website within the investor packet. While management will not be speaking directly to the slides, these slides are meant to facilitate your review of the company's results and to be used as a reference document following the call. During this call, management will be using certain non-GAAP financial measures. The supplemental reference slides include information about these measures and a reconciliation to the most directly comparable GAAP financial measures. Statements made during this call will include forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. Management's expectations and opinions reflected in those statements are subject to risks, and the company can give no assurance that they will prove to be correct. Those risks are described in the company's earnings release and in its filings with the Securities and Exchange Commission. Hosting today's conference will be Mr. Robert Niblock, Chairman, President and Chief Executive Officer; Mr. Rick Damron, Chief Operating Officer; and Mr. Bob Hull, Chief Financial Officer. I will now turn the program over to Mr. Niblock for opening remarks. Please go ahead, sir.

Robert Niblock

Chairman

Good morning, and thanks for your interest in Lowe's. We delivered solid results for the quarter, and I would like to thank our employees for their hard work and commitment to serving customers. Comparable sales grew 4.3%, primarily driven by a 3.3% increase in average ticket. We achieved this growth by executing well in a challenging environment that included an increasingly severe drought in California and historic flooding in Texas. In fact, comparable sales growth for our U.S. home improvement business was 4.6% for the quarter with all 14 regions generating positive comps and positive comps in 11 of 13 product categories. Our seasonal business performed well. Strength in outdoor power equipment and seasonal living offset some of the weakness in -- some of the softness in lawn and garden, which was most pronounced in the West. We also experienced solid growth in big-ticket discretionary project categories such as kitchens, flooring, millwork and fashion fixtures. And for the third quarter in a row, we drove double digit comps in appliances. Our team in Canada continued to deliver strong comps in local currency. Building on the momentum we've been gaining, we're accelerating our store expansion in this market. We recently acquired 12 former Target store locations and 1 distribution center with plans to open these locations in 2016 and 2017. Combined with our organic expansion plans, we expect to have roughly 70 stores in Canada by 2017. Our business in Mexico also performed well during the quarter, achieving double-digit comps in local currency. However, as the U.S. dollar strengthened, we experienced a 30 basis point drag on our consolidated comp due to foreign currency. For the quarter, gross margin contracted 8 basis points, primarily due to the strength in appliances and outdoor power equipment. We leveraged operating salaries in the quarter…

Rick Damron

Chief Operating Officer

Thanks, Robert, and good morning, everyone. During the second quarter, we recorded our strongest performance in big-ticket categories such as appliances, kitchens, outdoor power equipment and seasonal living. This is a reflection of consumers' increasing desire to invest in their homes as well as the strength of our product offerings in these categories and our evolving omni-channel capabilities. In appliances, we drove double-digit comps for the third consecutive quarter. In addition to our leading brands in this category such as Whirlpool, KitchenAid, Bosch, Samsung, LG, Electrolux, Frigidaire and GE, we provide service advantages like delivery and haul away and facilitate in-home repairs and maintenance. We have further strengthened our offering with the home channel exclusive launch of the Frigidaire Pro appliance series and the introduction of 17 kitchen suites. And understanding that more than 80% of customers start shopping for appliances online, we have enhanced our presentation on Lowes.com including improved product search, enhanced videos, improved presentation like 360-degree views and simplified product groupings. It's no wonder that for the seventh time in the last 8 years, J.D. Power and Associates has ranked Lowe's highest in customer satisfaction among appliance retailers based upon our knowledgeable sales specialists, breadth of assortment, competitive pricing and delivery. In order to sell the entire kitchen, we display our kitchen products including cabinets and countertops immediately adjacent to our appliance offering. This quarter, we drove above-average comps in kitchens through a combination of targeted promotions and our investment in projects specialists who meet customers in their homes. These employees represent another important element of our omni-channel strategy. We now have project specialists who focus on the exterior of the home available across all U.S. stores. And we're expanding our interior project specialist program into another 470 stores, reaching over 3/4 of our stores by year-end.…

Robert Hull

Management

Thanks, Rick, and good morning, everyone. Sales for the second quarter were $17.3 billion, an increase of 4.5%. The sales increase was driven by both ticket and transactions with total average ticket up 3.3% to $67.83 while total customer transactions grew 1.2%. Comp sales were 4.3% driven by a comp average ticket increase of 3.3% and comp transactions growth of 1%. Looking at monthly trends. Comps were 3.6% in May, 4.6% in June and 4.6% in July. In Q2, July 4 fell in fiscal July this year and fiscal June last year. While the shift did not affect comp sales for the quarter, it did impact the monthly spread. We estimate that normalizing for the timing of the holiday, June and July comps would have been 3.9% and 5.8%, respectively. Year-to-date total sales of $31.5 billion were up 4.9% versus the first half of 2014 driven by a 4.7% increase in comp sales. Gross margin for the second quarter was 34.47% of sales, which decreased 8 basis points from Q2 last year. The decline in gross margin was driven by mix and promotional activity. The mix of products sold, primarily appliances and outdoor power equipment, negatively impacted gross margin by approximately 20 basis points. Also, we have noted our efforts to adjust our promotional calendar to be more competitive with the market. We anniversary-ed this promotional change in the third quarter. The pressure from these items was largely offset by value improvement. Year-to-date gross margin was 34.92% of sales, a decrease of 6 basis points from the first half of 2014. SG&A for Q2 was 20.94% of sales, which leveraged 39 basis points, which brings leverage in a variety of expenses including store payroll, bonus, maintenance and repairs, utilities, advertising and payroll taxes. These items were somewhat offset by store…

Operator

Operator

[Operator Instructions] Our first question will come from the line of Simeon Gutman with Morgan Stanley.

Simeon Gutman

Analyst · Morgan Stanley

So I think the key question is on flow-through and thanks for some of that color, Bob. You mentioned that there is going to be some seasonal choppiness first half of this year. That looks like it was the case because it's below average. You mentioned a couple of items that will, I guess, accelerate that for the back half. I guess can you reiterate, I guess, what gives you the confidence? Are there some indirect cost saves that are in place or those are still to come? And then as far as the promotional cadence goes, can you just remind us what -- is that a general comment about the overall business? Or is that within certain categories?

Robert Hull

Management

So Simeon, I'll start with kind of the mechanics of the improved flow-through in the second half and I'll let Mike talk about changes to the promotional calendar and impact on the second half. So there's a number of items that gives us confidence that second half flow-through is going to be higher than the first half. I called out 3 in my comments, so let me give you a little bit more color around those 3. I mentioned the promotional calendar and mix pressure dissipating as well as easier compares. If you look at 2014, gross margin improved 42 basis points in the first half of 2014 and declined 6 basis points in the second half, so we do have easier compares in the second half. For 2015, gross margin declined 6 basis points. We expect about 20 basis points of improvement in the second half or roughly a 26 basis point swing. Second, in bonus, for the first half of 2015, we've seen 7 basis points of deleverage in bonus. We expect about 13 basis points of leverage in the second half of 2015 or roughly a 20 basis point swing. Lastly, credit. Credit was flat to 2014 for the first half. We expect about 15 basis points of leverage in the second half of 2015 for a swing of 15 basis points. So those 3 items are the lion's share of what gives us confidence in the flow-through. We do have a couple of other items given timing of projects like facilities, repairs and store enviro projects where the first half was a little bit heavier than second half, but we do have a number of items that we can point to that give us confidence in the second half flow-through.

Michael Jones

Analyst · Morgan Stanley

I'll talk to the promotional environment. I would describe the promotional environment as stable. I'd say in the second quarter, we targeted promotions largely at appliances or the big-ticket categories with the intent to match the promotional intensity of the competition. So while our promotional intensity increased relative to the second quarter of last year and was consistent with the competitive environment, we expect that to abate in the second half of the year as we wrap -- when we started to increase our promotional intensity last year, which is around Labor Day.

Rick Damron

Chief Operating Officer

Yes, Simeon, this is Rick. I would add just to that is the one thing we did in the second half of last year, which was timing around the promotional events is around the holidays with the 2-day extensions of the events. We will not comp that until Labor Day this year so that's what also Bob was mentioning when we talked about promotional pressures, those incremental 2 days that did not happen last year this time during the first half and we'll begin to comp that actually in Q3.

Simeon Gutman

Analyst · Morgan Stanley

And just to clarify. The store closing costs, I think some of the Canada costs, those -- any of those linger into the third or back half? And then I'm assuming that's -- you're excluding that from some of your leverage assumptions for the remainder of the year.

Robert Hull

Management

So those $17 million I mentioned was in the first half. The only thing that extended into the second half is the carrying costs for the 12 Target leases. That's relatively small. That was only about $0.5 million of the $4 million in Q2 that is embedded in our outlook for the year.

Operator

Operator

Your next question will come from the line of Matthew Fassler with Goldman Sachs.

Matthew Fassler

Analyst · Goldman Sachs

I want to focus on a couple of sales items. First of all, can you talk about the impact of the weather-related businesses on the comp overall and -- especially on transaction count whether that had a material impact and whether you saw the cadence of the business change as both you move past the peak of the outdoor season and perhaps some of the weather issues, particularly in Texas, would have faded?

Robert Hull

Management

So Matt, I'll start with the transaction count impact. So we mentioned that we had 2 categories that were below average. Lawn and garden was actually negative. If you think about tickets below $50, they were only up 0.8% so they were positive, but really hurt by lawn and garden and the weakness in that business largely because of the strange weather we had in the quarter.

Matthew Fassler

Analyst · Goldman Sachs

Okay. And then a second follow-up. I know that paint based on your slide deck was also below the company average. You do have some new product intros. What's the state of that category for you? Was there a weather impact there as well? Was it product transition that you think is impacting that business for Lowe's?

Michael Jones

Analyst · Goldman Sachs

It's where the bulk of our pressure in paint largely in exterior categories as well, exterior stains in particular is where we saw the bulk of our pressure largely in Texas and the Midwest. We're very pleased with the Sherwin-Williams rollout. We love our relationship with Valspar and PPG. We're excited about our paint business, but we did see some weather impact in the second quarter.

Matthew Fassler

Analyst · Goldman Sachs

That's great. And just a final quick follow-up, Mike. So just to play devil's advocate on the promotional cadence, you did get more promotional last year. Your appliance business has been extremely strong, presumably hand-in-hand with that promotional stance. How are you thinking about the sales in the businesses where you got more promotional as that promotional intensity abates?

Michael Jones

Analyst · Goldman Sachs

We like the fact that the paint shop is clean. We think we've done a number of things. We think the promotional piece was a part of it, but keep in mind that our promotional cadence was aligned to match the promotional environment that we were in. I'd say a little different, we went from under promoting to promoting at the industry level. That said, when we look at the outperforming appliances, it's not coming from a [indiscernible] holding at the level of the industry and our outperformance coming from the things that Rick talked about, improved display of appliances, having the vignettes and the suites of appliances that we talked about having the next-day delivery of appliances. The fact that we control our appliance in this inventory is a powerful thing, one of the few that controls to our appliance inventory. So we like the growth in big ticket, but it's not coming from additional promotion beyond what we see at the industry level.

Robert Niblock

Chairman

And Matt, this is Robert. Just as a reminder with respect to paint. When bringing in the HGTV HOME by Sherwin-Williams product, that reset didn't complete till the end of April. So now obviously after we've had the reset complete end of April, we've been working obviously through this quarter to build the awareness with the consumer that, that product is now available in our stores. In addition to, as Mike mentioned, the Valspar and Olympic product that we have, so building that awareness in the consumer and we're pleased with the traction that we're starting to get with that brand.

Operator

Operator

Your next question comes the line of Scot Ciccarelli with RBC Capital Markets.

Scot Ciccarelli

Analyst

You guys have clearly made a lot of merchandise changes to appeal to your Pro customers more. But I'm curious, when you talk to your Pro customers, what attributes do they seem to value the most from your segment? Is it price? Is it brand? Selection? Proximity of the store? Like if you guys could kind of create a hierarchy, that would be very, very helpful.

Rick Damron

Chief Operating Officer

Scot, this is Rick. I'll talk a little bit about it then I'll turn it over to Mike to talk a little bit about the brands. When we talk to the Pro, one of the largest, I think, contributing factors is location. Proximity to the store is a definite aspect of the Pro environment. If you're not convenient from a location standpoint, then you don't -- you're not as relevant and that's based on what we know from a research standpoint. I would say that we continue to look at other aspects of where we are from a general purpose and we talk about the 5 Ways to Save. We know that delivery and services play an important role as well as price. But I would say the biggest things that we've got right now would be location, it would be having the right brands and then making sure that we're competitive from a price standpoint or services standpoint. I think all of that is fairly equal weight when we think through where we are.

Michael Jones

Analyst · Morgan Stanley

And I'll build on that, Rick. When we talk to Pro, and this is in no particular order, but brands certainly are important to them. Inventory depth is very, very important to them. Breadth of assortments so they can go one place and complete the job is important. And localization is equally as critical. There are local norms and building codes that we've got to get right. We deployed a field-based merchandising team to help ensure that we get better on localization. We're pleased with the progress that we're making. Then to Rick's point, services are important like job site delivery and access to credit. So I'm careful not to put one above the other; we've got to have them all. And our program is working towards getting better at all of them.

Scot Ciccarelli

Analyst

And so when you guys...

Robert Niblock

Chairman

I was just going to say, Scot, in addition to the key drivers that Mike and Rick mentioned, two other things that also resonate very well. You've actually got to have the brands, you've got to have the depth of inventory, you've got to have the convenience and that is our value proposition on our proprietary credit resonates very well with the Pro customer and the relaunch of LowesForPros that we just launched. We're also getting great feedback from Pro customers that it's a much more convenient way to do business with us as well. So that's a new item that just really launched this quarter.

Operator

Operator

Your next question comes from the line of Kate McShane with Citi Research.

Kate McShane

Analyst · Kate McShane with Citi Research

We noticed that you outpaced your largest competitor in ticket by over 150 basis points and I wondered if this was solely a function of the strength of appliances? Or did any other categories contribute to that? And you also saw the meaningful acceleration in sales of greater than $500. Can you talk to the drivers of that as well?

Michael Jones

Analyst · Kate McShane with Citi Research

It's Mike Jones. I can talk to that. We're very pleased in our growth in ticket. In fact, this quarter's average ticket is the highest recorded since 2007. So the teams did a great job. The higher mix of appliances and outdoor power equipment drove approximately 1/3 of the growth in ticket. The remainder of the increase was driven by customers moving to higher price points within product categories. In fact, we observed a higher ticket growth in pretty much every product category.

Rick Damron

Chief Operating Officer

Yes, Kate, this is Rick. I'd also add to that, that our service businesses also contributes to that. Our services business for the quarter outpaced the total company comp. And when you look at that, the PSI -- our interior specialist programs and exterior specialist programs performed very well. We're very pleased with the results that we get there and those 2 aspects also drive a higher average ticket from a project standpoint.

Operator

Operator

Your next question comes from the line of Christopher Horvers with JPMorgan.

Christopher Horvers

Analyst · Christopher Horvers with JPMorgan

I wanted to focus on the acquisition of the stores in Canada. The 4 Target stores, I think you said you'll be at 20 stores by 2017. At what point do you have mass in that market to where you'll see profitability grow? I think you're not making money at this point due to mass. When do you see getting to profitability?

Robert Niblock

Chairman

Chris, I think we have 39 stores open today. We've acquired the additional 12 Target -- former Target locations. We obviously already had some stores in the pipeline that we -- in our organic growth pipeline, so we said combined with Target locations what we had in the pipeline, by 2017, we'll be to about 70 stores. Actually, we were just about to the point of -- would have been breakeven next year in Canada with our current operations had we not taken on the additional locations and it'll take a year or so to get those opened and up to speed. So by the time we get to that 70-store mark, we'll have a pretty good critical mass to grow off of -- there in Canada.

Christopher Horvers

Analyst · Christopher Horvers with JPMorgan

And then on a related note, can you give us -- share your updated thoughts on your Australia investment? I know you've become more involved in that business over the past year or so. How are trends occurring there? And what's your latest thoughts process on your investment there?

Robert Niblock

Chairman

Yes, actually I was just down last week for our joint venture board meeting. I met with the team. I walked some of the stores. The team down there has gone in and looked at opportunity to improve the operations. They've come in with a new format and working on resetting the layout of some of the stores -- new stores we're opening obviously have the new layout, but resetting some existing stores, getting -- increasing the range of product in categories where we didn't have quite enough range down there with the customer and creating much better theater for presentation of the product in areas like flooring, tool world, those type of things. And very pleased, we're seeing great performance over the new format compared to the original layout that we had opened in the stores. So very pleased with the progress the team is making down there. As we've talked previously on the calls, we've slowed down the rate of expansion to be able to make sure that we get stores out of the ground, operating at a higher annual rate and then being able to go back and take some of this expanded range and the new layout to the existing base of stores that we have. So overall, very impressed with the visit I had last week and the progress that I see the team making down there.

Christopher Horvers

Analyst · Christopher Horvers with JPMorgan

Perfect. And then one quick follow-up. On the -- Bob, you mentioned the leveraging credit in the back half. Is there a timing of 3Q versus 4Q where you would expect that -- those basis points?

Robert Hull

Management

Chris, we'd expected over both Q3 and Q4.

Operator

Operator

Your next question comes from the line of Mike Baker with Deutsche Bank.

Michael Baker

Analyst · Mike Baker with Deutsche Bank

A couple of questions. One, did I just hear you say so a 1/3 of the ticket increase was due to going to higher price point items, which to me sounds a little bit like uptick continuum? Is that coming back now in the better economy? Can you compare that 1/3 of the ticket increase to how it's been the last couple of quarters?

Michael Jones

Analyst · Mike Baker with Deutsche Bank

We don't call it uptick continuum, but it certainly is an outtake from the value improvement initiative where we have improved line designs that allow us to sell up the continuum. It's certainly been a lot by way of training with our store associates to enable them to be able to sell up as well. And our relationship with our vendor partners are absolutely critical where we collaborate with them to have -- book better products, more innovation and better line designs and price point progressions that allow us to sell up as well. So why we don't call it uptick continuum? There are certainly a lot of similarities to what was being done under that program as well.

Michael Baker

Analyst · Mike Baker with Deutsche Bank

And is that something that has been accelerating over the last couple of quarters?

Michael Jones

Analyst · Mike Baker with Deutsche Bank

I'd say it depends on category. There are some categories where we're seeing it accelerate. There are some categories that some of the innovation starts to get older, where it's starting to modulate some. But what we tell each of our merchants to do is to go out there and find innovation each and every day and to work with our vendor partners to ensure that we have the ability to sell up the price point because innovation allows us to do it. Just to touch on that, if you look at some of the launches as of recent like our Kobalt 80-volt products -- handheld products doing very well. Our American Standard 4 MAX toilet, it's, to my knowledge, the only self-cleaning toilet in the market. That continues to do very well. Our Centipede work surface for Pros holds 2,000 pounds of weight with a 4 by 8 square foot area, doing very well. So we have a number of new launches that give our associates something to talk about so that they can sell up the price point.

Michael Baker

Analyst · Mike Baker with Deutsche Bank

Okay, makes sense. One more quick one, if I could. Buybacks, if you stick to your guidance for the year, I think you're going to buy back about $1.1 billion in the back half, which is a lot less than you bought back in the first half. Is there any upside to the buyback plan?

Robert Hull

Management

So Mike, we've repurchased $2.5 billion to date. That outlook suggests $3.8 billion, which would give us $1.3 billion in the second half. Certainly, if we've got better performance in the second half, we could see some upward movement there. But at this point in time, we're comfortable with the $3.8 billion target.

Operator

Operator

Your next question comes from the line of Dennis McGill with Zelman Associates.

Dennis McGill

Analyst · Dennis McGill with Zelman Associates

Wondering if you could maybe just walk through any regional disparities you saw in the quarter if you think about year-over-year comps just to help flesh out the weather impacts a little bit more?

Rick Damron

Chief Operating Officer

When you look, Dennis, this is Rick, across regional performances, we were very pleased with the consistent -- consistency we saw across regions. If you look at it from a divisional perspective, we saw the strongest performance in our Southern division across the country. But the balance between regions was pretty consistent across the country as well.

Dennis McGill

Analyst · Dennis McGill with Zelman Associates

So I guess the weather impacts you noted would be more consistent. I guess there's weather impact everywhere as far as an overhang in your view?

Rick Damron

Chief Operating Officer

Yes. Well, I think, we definitely saw more weather impact, particularly if you're talking about rain in the Southern markets, in the Western markets, the drought in California. But you always look at weather from what happened this year to what happened last year. You always have migration between markets and geographies that you see from that perspective. But when we look at it, like I said, the South, the North and then the West was probably our -- the way that we would break out our overall performance from a divisional perspective.

Dennis McGill

Analyst · Dennis McGill with Zelman Associates

Okay. And then, Bob, with respect to the second half margin expansion guidance and if you were to look at the top and bottom end of your range, what are the potential negative offsets to the positive discrete items you mentioned that would flex you from the top to the bottom?

Robert Hull

Management

Well, certainly, if you think about negative impacts if revenue comes in lower than expected, that would pressure the amount of fixed cost leverage we've got planned. And then if there's any acceleration in the promotional environment, that would certainly impact gross margin. We feel good about a lot of things we're doing. We've spoken about the capabilities we've put in place with regard to indirect spend. That's going to deliver savings without regard to the sales environment. Also to the extent we've got pressure on sales or gross margin in the second half, that would probably accelerate the amount of bonus leverage that we've got. So we've got some mitigants that we believe would offset any pressure that might come our way.

Dennis McGill

Analyst · Dennis McGill with Zelman Associates

Okay. But fair to say that the vast majority of the variance is top line driven.

Robert Hull

Management

I think there's a number of risks, that is certainly one of them.

Operator

Operator

Your next question comes the line of Michael Lasser with UBS.

Michael Lasser

Analyst

So over the last 4 quarters, as you've matched the promotional cadence of the market, outdoor, power equipment and appliances have performed above the company's average. So as you think about the second half of the year when you don't expect an incremental step up in the promotional activity, what categories do you anticipate will get better such that your comp through will remain around this level, especially with the comparisons getting more difficult?

Michael Jones

Analyst · Morgan Stanley

We expect to still see growth in outdoor and power equipment and appliances. We're excited about seasonal living behind some of the work that you'll see us do with our CX Customer Experience Organization as we go into the back half of the year. We're excited about some of the launches that we have in flooring, in particular laminate. Laminate for the second quarter was up double digits and we've got a great launch that we just did with one of our vendor partners that we're pretty excited about with our Pergo laminate product partnering with Mohawk, so excited about that. I tend of look at it more as where do we have launches that will drive incremental growth. And certainly laminate is exciting for us. Lennox HVAC is excited for us. We did a key launch with Rinnai in tankless water heaters, we're excited about that. Hitachi pneumatics and some of the work that we did in tools, we're excited about as well behind Goldblatt. And so again, I'm cautious to try to predict where the industry is going to drive growth. I tend to focus a little more on where the initiatives are. And we've got some great initiatives and some great resets that we think it will drive performance in the back half.

Rick Damron

Chief Operating Officer

Michael, this is Rick. The one thing I would add to that is, we think, in lumber and building materials you'll see the deflation begin to abate, which will help as well. And then paint will be another key category as we go into the back half of the year as we create more awareness around Sherwin-Williams and we see the weather become more conducive, especially on the exterior side of the business, to drive that category.

Michael Lasser

Analyst

Let me ask the question again from a different way. Are there categories or product areas right now where you're under the market from a promotional perspective. And could you see yourself going above the market based on the return that you've been able to achieve with the promotional activity that you've engaged in -- over the last year?

Michael Jones

Analyst · Morgan Stanley

I think we're promoting at about the market for most of the categories. And to the extent we see share opportunities in a given category that we'll be able to lean a little heavier into promotion for that particular category is how I would answer that.

Robert Niblock

Chairman

To Mike's last point, when we think about OPE and appliances, I think there are some share opportunities out there as we've seen shift in -- from an industry standpoint. Certainly, I think we've got a great lineup, as Rick took you through in his comments on appliances, some of the new products that we've got out there that's resonating well in OPE. So we expect that to continue to be strong. But then layer on the other things that Mike talked about including -- from paint, not only is it the new brand, the abatement of the weather challenge, but it's also we reset all the stores in the first half of the year, first quarter of the year. So we had disruption in our paint department obviously as we were going through that reset. That's all behind us as well.

Michael Lasser

Analyst

Okay, that's helpful. And just quickly, as my follow-up, Robert, there was -- especially around the MRO market opportunity in your prepared remarks, maybe you could provide some broader thoughts on how you think Lowe's can pursue that market potential, especially in light of what's happening in the competitive landscape.

Robert Niblock

Chairman

Yes, Mike. Well, that was actually, I think, in Rick's comments. I'll let him address that?

Rick Damron

Chief Operating Officer

Yes, Mike. When you look at that, we talked over the last several years about our holistic strategy for the Pro and improving our product and service offering, as Mike talked about, with brands and we talked about in the outside selling organizations and what we've done in our 5 Ways to Save program and the launch of LowesForPros.com really help us continue to feel confident in our strategic priorities around the Pro customer. We feel confident in our ability to continue to meet and exceed their expectations from that standpoint. And I think it's also important to remember that the MRO has historically been a very strong customer for us. And really, the advent of our Account Executive ProServices is in place to help us continue to facilitate the growth of the MRO space. And we know that LowesForPros.com will continue to drive affinity with that customer, which has a tendency to shop more as much from a dot-com platform as in the store. So we feel good with where we are, but we're always evaluating our strategies and our priorities to make sure that we remain relevant for that customer.

Operator

Operator

Your next question comes the line of Peter Benedict with Robert Baird.

Peter Benedict

Analyst

Bob, quick one on the balance sheet, the improved AP-to-inventory ratio. You mentioned a little bit timing there, but the strength's been going on for about 5 quarters now. So can you give us a sense of maybe what you're doing differently there and how long you think you can sustain these improved trends in payable?

Robert Hull

Management

Sure, Peter. So accounts payable is up 15% year-over-year, primarily related to timing of purchases at quarter and we also saw roughly a 2.5-day improvement in days payable outstanding. The merchant teams have been working really hard to evaluate their days inventory on hand relative to days payable and try to get better coverage there. That's something that has been reignited of late and we saw about a day improvement last year. We ought to have roughly 1.5-day or 2-day improvement this year. So while the timing will come and go, at year-end we should see some improvement just from the days payable outstanding. There's a number of tools in place including a supply chain financing program that's been quite effective to allow our vendors to leverage Lowe's balance sheet.

Peter Benedict

Analyst

Okay. Perfect, sounds good. And then maybe Rick, a quick one for you on the OPE strength, particularly with respect to the riders. Do you think we're running kind of a replacement cycle there? I mean, that's a category that has not had a lot of strength for several years. So just curious what you think is going on there, if it's more than just kind of a one-season type thing.

Michael Jones

Analyst · Morgan Stanley

This is Mike Jones. I'd say it's two things, one of which is innovation. We're seeing a lot more innovation on tractors than what you've seen in the past and there is a bit of replacement cycle as well. So I think we're getting a lift from both.

Rick Damron

Chief Operating Officer

Yes. And then the only thing I would add to that, Peter, is, as Robert spoke about earlier, we continue to gain market share in that category and we think with the brand, the lineup, the innovation that we have, we'll continue to gain market share in that category throughout the year.

Operator

Operator

Your final question comes the line of Greg Melich with Evercore ISI.

Gregory Melich

Analyst

I guess, 2 questions, first on just overall sales. Bob, if we look at your guidance, it looks like you did a comp of 4.8% in the first half and it implies that the second half you're assuming about 3% to 4%. And if that's the case, how should we think about SG&A leverage ex the bonus stuff that you talked about given that there's less comp in the plan? What else might be helping it?

Robert Hull

Management

Yes, so first half comps were 4.7%, Greg. Second half comps would be in the 4-ish range. So not terribly dissimilar. There's a variety of factors that would contribute to leverage. Rick talked about the good work done with the store operations team to continue to thoughtfully put associates in front of customers that allows us to be more effective in our utilization of payroll, that certainly continues in the second half of the year. I mentioned the credit. We've got project-related expenses around facilities repairs and store enviro projects that were first half weighted, we'll get benefit there. And then indirect spend is a capability that continues to get momentum; that should give us some benefit -- greater benefit in the second half of the year. So what I would say is that there's not a lot of difference in the comp first half versus second half and we've got some other discrete items that should drive SG&A leverage.

Gregory Melich

Analyst

Great. And I love -- and whoever wants to do it, give us an update on your online and your multichannel business, the dot-com sales, how much they grew, and also given the LowesForPros relaunch, any incremental metrics there as to the take-up would be great.

Robert Niblock

Chairman

I'll start, Greg, this is Robert, then I'll turn it over to Rick to talk for LowesForPros. We continue to see great performance from an online standpoint. I think, as Rick went through his comments, he talked about some of the additional features and benefits that we're adding to Lowes.com, which is resonating really well with the customer, particularly when we have more and more customers starting their purchase process online. They may, as you know, finish online or come to the store. But overall, Lowes.com was up about 20% in the quarter. And I'll get Rick to talk about the receptivity we've had for LowesForPros launch.

Rick Damron

Chief Operating Officer

Yes, Greg. I think the thing that we've really been looking at, of course, we've had about a quarter worth of data that we've been evaluating as we continue to move through and we're learning as we see shopping behaviors of the Pro on the category and on the site, what they're looking at, what categories are really resonating well. We've been very pleased with receptivity of the site itself. We're measuring things such as category of products that are being purchased, assortments that are being evaluated. We're looking at the amount of channel pickup: are they picking up in-store, are they picking up through the delivery or is it being parceled. So we think we're very pleased with what we're seeing from that standpoint so far. As Robert said on Lowes.com, we grew roughly 20% in the quarter. And I think that continues to be driven by several factors and one of the most being the new innovation that we're putting on the site itself. When you look at what we've been able to do in the last first half of the year, the patio configuration tool, you've heard me talk about accessories helping the seasonal living categories in the quarter. There's no doubt that, that tool is really helping us from a dot-com standpoint. And then you look at what we've done to really be able to show product differently on the site. We've increased the number of 360-degree product views, another 3,500 items were added during the quarter in Q2, gets us up to roughly 15,000 items where we're able to spin the view of that category. Product videos, we talked about how increasingly the appliance shopper is going to dot-com first to evaluate product categories. We added another 200 videos into that category during the quarter, added 4,000 enhanced images and pictures to the site as well, introduced the search engine capabilities that we're looking at for more intuitive search. And so as a result of that, we saw traffic to Lowes.com increase 19% for the quarter and we saw a slight increase in conversion as well. So when you look at the holistic aspect of the dot-com platform, we feel very good with the innovations we've added, with the technology improvements that we've made. Like I said earlier, with LowesForPros, we're very pleased with what we've seen there. We've actually seen a double-digit increase in new customers to Lowe's that are on the site that had not previously shopped with us before, which is very exciting when we think through the rollout of the site itself.

Gregory Melich

Analyst

And that would take dot-com up to about 3% of the business. Is my guesstimate right there?

Robert Hull

Management

So Greg, it's about 3% of our business now.

Robert Niblock

Chairman

Thanks. And as always, thanks for your continued interest in Lowe's. We look forward to speaking with you again when we report our third quarter results on Wednesday, November 18. Have a great day.

Operator

Operator

Ladies and gentlemen, this concludes today's conference. Thank you all for joining. You may now disconnect.