James Rhyu
Analyst · William Blair. Your line is open.
Yes, so retention rates, we saw last year, I think unexpectedly to a lot of us, retention rates that were better than prior years. And I think there was an assumption last year that retention would actually get worse once schools -- brick-and-mortar schools reopen and kids would go back to leave our programs go there. And we've seen this year that our retention rates remain improved against pre-pandemic levels, similar to last year. So, they're not -- there's not a step function change improvement from last year, but they remain improved to pre-pandemic levels. So, I think retention is a good news story for us and continues into this year to be a strong story for us. I think for new enrollments, the trend that we're seeing -- and it's mentioned a little bit in my comments, but since we announced our count date back in October, enrollment for -- enrollment demand for our programs is up actually -- this morning I was looking it's up -- it's actually a little north of 30%, the applications are up a little north of 30%. And it just remains very strong. We see -- we continue to see strength in the demand side of this equation, we see customers really looking for alternatives. And I think they see that we're a very viable alternative in many cases. And as we stand today, here on January 25th, actually, year-over-year, our enrollments now have surpassed last year. So, again, just from all fronts, we see the demand side of the equation continuing to improve. Now, the reported numbers you see are obviously from last quarter and they're blended across the quarter and we started out the year, down 3%. So, the reported numbers look different. But as we stand here today, year-over-year, we have surpassed last year's number. So, I think the new enrollment trends and the retention trends that continue to remain strong; the demand side of the equation continues to remain robust; we see no abating of that, at least as far as we can see from the data we see for our products and services.