Thank you, António, and good morning everyone. I'm going to give an overview of the group's financial performance in the first half of this year. I'll also spend some time discussing our balance sheet strength approach to IFRS9 and the impairment charge that we took in Q2. As usual we'll then open up to Q&A at the end. Turning first to slide 10 with the summary of the financials. As you've heard, the group's financial performance has been impacted by a challenging revenue environment and a significant deterioration in the economic outlook for the quarter. Net income of £7.4 billion is down 16%, driven by a lower margin of 259 basis points and stable average interest-earning assets and other income of £2.5 billion. As António mentioned, our focus on costs remains strong and the 4% reduction in operating costs include 6% lower BAU costs. The cost-to-income ratio meanwhile has been impacted by the pressure we've seen on the income line. Moving down the P&L, pre-provision operating profit of £3.5 billion is down 26%. This is lower than we had liked, but it still gives the group significant loss-absorbing capacity. The impairment charge of £3.8 billion in the half reflects our prudent reserving, based on the updated economic outlook and we'll discuss this in more detail shortly. Despite the significant impact of the impairment charges had on profits and returns in the first half TNAV remained strong at 51.6p. Our CET1 ratios increased by 81 basis points to 14.6%, including transitionals or 13.4% excluding transitionals. Both levels are comfortably ahead of our reduced regulatory requirements of around 11%.

Thank you. Your first question comes from the line of Raul Sinha; please go ahead, from JPMorgan. Your live in the call.

Hi. Good morning António. Good morning William. I've got a couple both on NII if you don't mind. I just wanted to explore the reasoning of the drivers behind the step down in the NIM guidance and NII versus Q1. And within that I was wondering if you could expand in two things in particular. One why do you assume the unsecured balances would be going flat given the cards book was down 9% in the second quarter? And then secondly if I look at divisional trends and this is hard to judge on a quarterly basis, but on a half yearly basis it looks to me that commercial NII is down 16% year-over-year with retail NII are going down 7%. So if you could shed some light on what's driving those two trends would be helpful?

Sure. Thanks Raul for the question. You have to let me know whether I miss anything in answering your question, but I'll do my best. The H2 margin guidance that we've given, first of all, I think it's just important to say that our Q2 margin guidance came out pretty much exactly as expected when we gave you the guidance at Q1. At that point we wanted to give you guidance for how the business would operate in a challenging economic period through lockdown but we did not want to give you guidance for a period beyond that until we are quite deliberate in that. What we're giving you today is the guidance for the margin in Q2 which is predicated upon the macroeconomic outlook that we've got and the balanced development across the business in response to that. So, if I just spend a bit of time on that the margin guidance as mentioned in one or two comments in the presentation just given, for H2, it's driven really by four factors, two positive, two negative and they more or less offset off the back of the Q2 margin of 2.40 that we've seen. The two positive factors are the evolution beyond interest-free overdraft which is obviously helpful from an unsecured perspective. And indeed the tailwinds for deposit repricing which we expect to see across Q3 and to a degree into Q4. The headwind to the margin around rates and structural hedge. We expect about €15 billion of the structural hedge to roll off in H2. And then secondly, mix contributions which in turn are coming from cards, from loans, to agree from overdraft. These are all in higher-margin products which we expect to have sustainably lower balances going into H2. Now, when we look at that it's important…

Is there no impact sorry from the guaranteed schemes on the NIM in commercial? Or is that not material?

Well, there is an impact from guaranteed schemes or the covenant-sponsored lending activities within commercial. And it comes through in CBILs and it comes through BBLs in particular. But I think the overall impact of that on commercial margin in H1 is pretty modest on the whole. So, I wouldn't want to belabor at that point.

Got it. Thanks so much.

Thanks Raul.

Thank you. Next question comes from Aman Rakkar, Barclays. Please go ahead, you're live in the call.

Good morning gents. I just had a couple of questions. Just on the NIM. So, I note your comments around mortgage margins it does look like they've widened pretty handsome there. Thanks to that data point on the 170 basis points. Does any of your NIM guidance basically factor in better asset margins? I mean are you basically assuming that it's not sustainable? Or is there any way of us to think about that potentially being a source of support the NIM if these levels can sustain themselves? And if so could you -- I don't know if the current dynamic prevails, so 170 basis points? Could you quantify what that benefit could be perhaps on a full year basis, if the current levels sustain themselves? Just a second question on other income, it's basically pointing to something like £1 billion run rate in each of Q3 and Q4. So it'd be great to clarify that. And just get a view on, what is the underlying run rate for other income now? I mean, it seems like that's quite a noisy line. And I appreciate its activity based. But based on your view of a recovery in 2021, what might be a kind of normalized, underlying run rate for other income that we should think about kind of modeling next year? Sorry just a final one on, capital.

Yeah.

I mean, there's quite a big gap between fully loaded and transitional. It sounds like, you're going to basically, close about half of that gap towards year-end, given stage migration. But I guess in the context of potential distributions, is that you may or may not be able to take in Q3 you typically tie that to your CET1 ratio. I mean should we be thinking about your capital, when you think about how much capital you have? Should we be thinking about the fully loaded CET1 ratio? Or versus what might be 40, 50 basis points higher, including the transitional release? Thank you.

Thanks, Aman. Yeah, there's a few questions there. So again, I'll hopefully address all of them, but let me know if I don't. First, the question was on the mortgage new business margin. As you say, that has been pretty favorable over the course of the last few months and that continues today. I think over recent quarters, I would say that the mortgage margin has been around 160 to 170 basis points. It's a blend of new business. But also product transfers i.e. retention and it is greater than the maturing front book which is an important point, because essentially what it's saying is that the, price at which we are putting on new incentive-based business our two-year, three-year, five-year fix whatever it might be, is better than the same incentive business is dropping off the book from previously written years. So that overall mortgage margin is evolving in a positive way. The extent to which would impact on the overall group margin, will very much depend upon volumes. Volumes have been positive, certainly over the course of the last few weeks. We don't know to be fair whether that is pent-up demand or whether that is an ongoing sustainable flow. We very much hope the latter, but its early days to make that call. To the extent that it is a sustainable flow that goes on into H2, then again, off the back of better activity, one would expect that to feed through into the business. The other point in the mortgage margin that's maybe worth making is that the SVR attrition has come down a little bit. And that obviously helps as well. We've seen SVR attrition in previous years as you know, circa 15% or so. That's coming down to levels of around 11%, 12%, depending…

Perfect. Thank you very much.

Thanks, Aman.

Thank you. Next question comes from the line of Andrew Coombs, Citi. Please go ahead. You're live in the call.

One clarification on slides and then a second question capital return. On the slide, thank you very much for the coverage ratios that you provided. And in particular thank you for your adjusted coverage ratio on credit cards adjusting for the charge-off policy. I think you said that Stage 3 will go from 44% to 67% after adjusting for that. Can you just clarify the 21% on Stage 2, what would that equivalent number be, if you adjusted the charge-off policy? So the -- four months to 12 months, it's beautiful for us for comp analysis? Second question on capital return. I appreciate early days, but I wanted your opinion on two trains of thought. The first, of which is historically you've always had quite a large dividend and then you've supplemented that with a smaller buyback. Going forward, would you consider doing the other way around? A bigger buyback and a smaller dividend is both given where your share price is trading at a discount book but also the flexibility that would give you? And then a second attached question to that would be, how do you think about your payout policy overall? Is it a function of earnings? Or is it a function of the excess cap of above the MDA? Thank you.

Yeah. Thanks Andrew. Just to address each of those. The Stage 2 as you know is not in default. So as a result we don't adjust it and we don't provide the kind of pro forma number that you have seen on Stage 3. In Stage 3 as you pointed out in your question that's really all about taking account of assets that actually have defaulted and saying well if they were still on our balance sheet 100% covered, because they have defaulted and we have written them off then what would our stage three look like? So that kind of pro forma comparison really only made sense to Stage 3 where we've effectively written it off, therefore, taking 100% coverage and we adjust it back into the numbers for a comparison purpose. The second point, capital return, it's an important point. The capital strength of the business is clear for all to see really today. We've got 14.6% transitional. We've got 13.4% fully loaded if you like. Doesn't matter, which way you look at it. It's a very strong capital ratio relative to our internal targets and relative to our regulatory requirements. When we -- as we look forward, the capital policy for now as we stand here in late July remains the same as it was. It will be for the Board to consider what the capital and indeed the distribution policy should be at the end of the year. And I'm sure that one of the factors they'll take into account there is where do we stand both upon the expected developments that we thought we would see in H2 and what we might see in 2021 looking forward. I'm sure they will also take into account dividends and buybacks as alternatives as you say, but really that is a matter for the Board at the end of the year. And today, our capital policy remains kind of as it was if you like. Now, Andrew, I didn't quite catch the tail end of your final question which if you could repeat it, I'd be happy to try to address.

Yes. So the capital return question was the split A, the split between buyback and dividend; and B, how do you think about the capital return? Is there a function of the excess capital above MDA? Or is it as a function of a payout ratio of earnings?

I see. Yes okay. It's that last part then maybe I'll cover. As said, I think it was all in the context of what are today and what we frankly expect to continue to be very solid capital ratios going forward. But the matter of distribution again is really for the Board at the end of the year. They'll look at a variety of different parameters. We look at capital metrics including the MDA and the buffer above MDA that we choose to have is certainly one of them. We look at one or two other metrics as well including external and our internal stress tests. The other ingredient to all of this is not surprisingly the outlook that we see. And so as we progress towards the end of this year again we'll take into account both what we've seen based upon what we believe are relatively prudent economic assumptions and also what we expect to see going forward in 2021. And then I think the Board will be positioned to decide on capital distribution at that point.

Thank you. And I guess just coming back to the first question on cards in that case. I appreciate your point on Stage two and Stage three and Stage three as well taking a charge-off through. I guess the issue is, when we look at your Stage three coverage, it does look comparable to peers as stage two coverage looks at all like. So any thoughts on why your Stage two coverage should be a little lower than some of your peer groups?

Yes, happy to answer that Andrew. It's worth bearing in mind that the cards portfolio that we have is a prime portfolio and frankly has been increasingly prime over the years. It is lower risk versus others and we show you some delinquency data in the presentation that we think lend testimony to that. There are different charge-off policies in that fair enough. But nonetheless even after you adjust for those we think the delinquency point stands. We're also based on external data externally available data CSL is having lower balances and higher credit scores versus others. And again that's based off of external data rather than our own internal observations. And then, we have that charge-off policy. But as you rightly say that's a stage three point as mentioned earlier on. So, I think the overall portfolio strength that we see combined with some of the deleveraging that we've seen in the first half of this year including amongst high risk customers who have been around 5% deleveraging on that cards portfolio. Makes us feel very comfortable in terms of A, our prudent macroeconomic assumptions; and B, our coverage levels within that.

Thank you. Thanks a lot for taking the questions.

Thanks, Andrew.

Next question comes from the line of Robert Noble at Deutsche Bank. Please go ahead. You are live in the call.

Good morning all. Thanks for taking the question. Just clarification on NIM. If I look out to 2021, is 240 the level that we should be thinking of going forward? Or do you expect for that to improve in forward years? And then secondly, if you look at the kind of returns or normalized impairments that you're getting given the lower margins and lower activity okay so things should rebound a little bit but it's going to be much lower, what are you going to do about it in the long run to kind of get your returns to sustainable premium to cost of equity? And is it worth looking at collapsing the multi-brand strategy now given the high demand?

Thanks for the question, Robert. Just for my own clarity the second part of your question was on returns on the business as a whole. Was it?

Yes

Yes okay. Thank you. Again thanks for the question. On the interest margin point, as you know, we're not giving 2021 guidance today. So, I want to kind of steer off of that. It is fair to say without giving that guidance, it is fair to say that we're going to have an interplay in 2021 on the net interest margin line between what the levels of activity and how fast are those return what are the product margins? How does the structural hedge play out in the course of that year? So all of those things as you can imagine are going to be played into the margin. I do think that it is worth calling out here a very unusual dependency right now between activity levels and the margin. And that is simply because, it's activity levels that are driving relatively subdued levels in H2 of unsecured in particular as those activity levels start to get back to normality, so it tilts balances and tilts the margin. So that dependency is particularly acute right now. And you'll hopefully see that play out in a more benign way during the course of 2021. Same is true as we turn earlier on of other income. And so, if you see the activity levels to turn if you see a stronger macro, we're geared into it. So the guidance that we have given is and remains for 2020. We're comfortable with that within the given macro context that we are describing there. Now moving on to your second question returns on the business. Again the -- I don't want to give guidance on anything beyond 2020 at this stage. And as I said the strategic review work that we're doing very much carries on its business as usual in that respect…

Great. Thanks very much.

Thank you, Robert.

Next question comes from Martin Leitgeb, Goldman Sachs. Please go ahead. You are live in the call.

Yes. Good morning. I just wanted to follow-up on earlier comments in terms of how to think about margins. And I was just wondering looking at your base scenario of a roughly 6% decline in house price index. What kind of offsetting factor could that be from the SCR book? Could there be a scenario where the attrition in the outlook could slow down significantly or even come to a whole, if house prices were to fall according to 3-year scenario? And just given the sheer quantum of contraction in card debt year-to-date, I was wondering this seems to be a very unusual recession in terms of the speed of the economic impact. Could there be a scenario that we could see an equally fast speed in terms of recovery and was that build up in terms of credit card book again from 2021? And the next question, I was just wondering what you hoped with regards to the discussion around negative rates in the U.K. is just number one is the bank prepared for it? And maybe if you can help us with a sensitivity in terms of how much of an impact in terms of revenue headwind would be the introduction of negative rates in the U.K.? And finally on Brexit, I was just wondering I mean given where discussions are going in terms of the future agreement with the European Union, what potential impact do you see for your business going forward in terms of activity levels and so forth? Thank you.

Yes. Thank you, Martin. I think there's four questions there which I'll work our way through. The -- first of all on the NIM and the SVR position in particular there. As you know, on the net interest margin for the second half of this year, we called out four factors two positive and two negative. I would rehearse those again. But in addition to those four factors, there are as you rightly point out, one or two other pieces going on the higher mortgage rates we discussed earlier on. The SVR churn is a further one of those. Built into our modeling is a sort of very kind of historic path dependent view on the SVR attrition, which isn't all different to what we've seen over the course of the last year or so. But it does not take into account the SVR tradition -- sorry the SVR attrition at levels as low as we have recently seen them. And I think the SVR attrition recently has come down partly because activity is lower in the mortgage market. And I suspect that if we see that play out and maybe augmented as you say by HPI folds one would naturally expect that to have some relationship with SVR attrition i.e. if HPI does fall you would expect SVR attrition to perhaps be a little bit slower off the back of that. We saw that a little bit in the course of the last cycle. So we might see it in the course of this one albeit in the last cycle as you know the HPI hit was not particularly significant. So there could be a relationship there. We're not banking on it. It's not built into our expectations. But it is possible. Second point cards debt could we see…

The third of your questions Martin negative rates. Negative rates is a difficult call actually. There are many different forms of negative rates introduction as you know. I mean, first of all the debate is not there yet. It seems that the bank is committed Bank of England that is committed to trying out other forms of stimulation including in particular QE before we get into negative rates territory. And that stance is one that I think has been pretty clear. If it gets into a negative rate of discussion then I think there are very different forms in which negative rates can play themselves out or be introduced into the economy. There are also a number of different offsets that the government could put in place or the Bank of England rather could put in place to offset against the effect of negative rates as it plays out in the banking sector. And so TFS SME is one example of that or TFS more generally is one example of that. And whether or not there will be any compensating negative funding benefits for the bank to draw upon from the Bank of England would obviously be a question in terms of the negative rates impact on the overall business. And then further all pricing strategies. We note the pricing strategies that have been adopted in Europe, particularly for commercial and large corporate accounts for charging for balances. We have not taken any view on what our pricing strategies would be in a negative rate environment. But the point is it is noted if you like that there are pricing strategies that could offset against the impact of negative rates depending upon how they're introduced. I think there's no doubt overall, negative rates are for the banking sector as a…

Thank you very much.

Thank you. Next question comes from the line of Guy Stebbings, Exane. Please go ahead. You’re live in the call Guy.

Good morning and thanks for taking the question. Firstly just wanted to talk about RWA growth and your guidance there so the flat to modestly up. Given some of the comments you made around assumptions on unsecured shrinkage and growth coming from lower risk-weight dense assets. Should we assume that that is building quite a reasonable amount of negative credit migration? Or is there anything else going on that you point to. And then secondly, I just wanted to ask on the insurance business and the solvency position which dropped 140% if you could talk us through your risk appetite there in this environment? Any actions you might take or indications for future insurance dividends would be helpful. Thanks.

Yes. Thanks very much, Guy. Dealing with the first of those two questions so far. The RWA growth point. So far it is worth saying credit migration has been negligible in the overall business. I mean if you look at the developments during the course of H1, the contribution of credit migration in that -- in the RWA development has so far been very, very limited. Coming to both corporate and retail. In fact retail to the extent there has been an increase in RWAs it's actually because of countercyclical models off the back of benign arrears development in Q1 of this year, not because of a worsening of the situation. Commercial has been more traditional credit migration. But in H1 of this year it's been less than £1 billion. And so I think so far we've seen very little. As we go forward, the RWA picture we described as you know is flat to modestly up. And we've deliberately left ourselves a little bit of room there just to reflect certain degree of uncertainties and perhaps a little bit of temporal volatility around RWAs. As I say you might see a few ups and downs on the RWA picture. Now within that what do we see? We see obviously some linkage to volumes. So to the extent that we see unsecured coming off there's some benefit in -- some impact or benefit from that in terms of the higher RWAs associated with it. It's not huge, but it's there. There's also a question around regulatory forbearance and how that will play out? To the extent that interest-free overdraft for example have continued which we don't have any particular reason to believe they will be but if they are then it will be contingent upon us asking a customer if…

Okay. Thank you.

Thank you. We have time for two more questions. Your next question comes from the line of Fahed Kunwar, Redburn. Please go ahead. You’re live in the call.

Hi. More than thanks for taking my questions. I just had a couple of questions all on margins I'm afraid. One of your peers talked about the deposit cuts coming in at the back end of the quarter in the U.K. and then potentially have more cuts coming through this quarter. And are there any deposit cuts that happens and how much headroom, do you have on the liability side of the balance sheet? The other question, I had was just on back book from the mortgage. I appreciate you said the SPR cushion is slowing. But can you give us numbers on what the back book versus the comp is on your mortgage portfolio? And my third question kind of ties it together. I appreciate there are kind of pluses and minuses on margins. I understand right now your hedge is annualizing at £1.2 billion net that's 25 bps that is going to just pay on the yield curve steepen. I'm assuming your back book comp is negative as well. So there's quite a lot of just mechanical pressure on your margin probably kind of in the region of 89 bps per annum just before even think about activity levels. So am I right in thinking too quite a lot of positive things to fix the margin does it keep deteriorating from here? Or am I getting something wrong on that? Thanks.

Yeah. Thanks for the question. I may repeat a little bit of what I've said here, but I'll do my best to be a bit more specific on the question, probably without going quite as far as you might likely to. When we look at the margin, as I said we've got a number of factors going on in it. You asked specifically about the deposit re-pricing so far and the headroom left for liability re-pricing looking forward. There's been a little bit a modest bit of deposit re-pricing so far in the business and we've seen a bit of that in the course of Q2. But as I said earlier on, there's more of that play out in the course of Q3 and Q4 particularly in the commercial business, which in turn will feed its way through into the numbers. I won't put a precise number on either what's been taken or what is to come, but just safe to say, there's been some -- there have been a little taken there is more to come in the course of Q3, Q4. That's all absorbed in our overall margin guidance for the remainder of H2. In terms of headroom left on the retail and the commercial liability portfolio the answer is there's not terribly much. We are close to flooring out on the liability margin. That probably doesn't surprise you very much in terms of where bases are and where as you know most of the products that are -- there is some --I mean, you can probably point to individual products which I won't list by name but there's probably some in certain product areas. It's within retail and commercial that you could draw from if you chose to. But at the same time, we'd be conscious of…

Perfect. Thank you.

Thanks very much.

Given the time the final question comes from the line of Jonathan Pierce, Numis. Please go ahead.

Yeah. Good morning, both. Quick questions please. Just to check my math on the structural hedge. All in yield 1.4%, I think the five-year swap today is about 50 basis points. You've mentioned, William, straight-line roll off over the next few years. So, are we looking from that component within margin a sort of 10 basis points headwind in year 2021, 2022? That would be the first question. The second question on capital on, obviously, the capital number is looking good at the moment. There are some headwinds building. The one I wanted to ask about though was pensions. Now you may just say, look, we're not telling you yet. But be interested in how those discussions are going given the fairly sizable contributions currently planned for the next few years there? Thank you.

Okay. Thanks Jonathan. On the structural hedge just to take the first of those two questions. The roll off, as I mentioned in the comment earlier on, is pretty much in a straight line. The weighted average life is now 2.5 years. The hedge itself has a life of about five years, so pretty much straight line within that five-year profile. I would be a little bit careful before necessarily directly correlating that to the income streams in a very precise way, because there are different maturities that have different yields attached to them. So, it might be a little bit bumpy. But I think in the absence of us giving you more precise guidance, I think just take that as an assumption but just be aware of that there may be a few bumps on the road. I do think that when we look at the structural hedge as you know we take a view that around protecting shareholder value and we take a view that is around protecting the consistency of earnings. And when we look to the structural hedges we seek to deploy over the coming years, obviously, we'll be subject to whatever it is the rates environment throws at us, but we'll also be judicious about what we do with the structural hedge and win to ensure that we both achieve income consistency and also shareholder returns. So the profile of it will depend upon how we reinvest the structural hedge over what time. And in that context what opportunities the rates market may give us and what the trends in the rates market may be. The capital price as you said and I would endorse, the capital position remains and will remain very strong. The contribution of pensions to that, it's worth just noting that our Pillar 2a has come down by 30 basis points in the second quarter and that is because we accelerated our 2020 pension contributions by around £600 million, which in turn led to RWA come down off the back of that and leads to our regulatory capital requirements if you like coming down at the back of that. So that's helpful. As we look forward and as you pointed out, we are also in negotiation with the trustees, which takes place as of the balance sheet drawn at the end 2019. That balance sheet is drawn into 2019. That's kind of close of play for negotiations if you like. We are in the process of discussing with the trustees about how we make contributions to the scheme going forward, taking into account all of their objectives but also taking into account our objectives. I'm sure that we will end up at a reasonable spot if you like that considers each of those two in a way that's mutually satisfactory. But I'm not going to go beyond that Jonathan just because it's the middle or even the start really of a negotiation.

Yeah. Understood. It's interesting that the Pillar 2a has come down almost -- well it has come down in the same half year as those accelerated its contributions. Is that what you would expect going forward in almost instant decline in the Pillar 2a as these contributions are made?

There's a couple of capital points worth pointing out as we go forward. We talked about transitional effect. And yeah we'll see exactly the timing of how that plays out. But the other couple of capital points are worth making are we have the developments are in the countercyclical buffer and we'll see how those play out during the course of the year. But at the moment it looks like there may be a 25 basis points equity release if you like in the context of the countercyclical buffer. There are discussions exactly how that will play out particularly in the context of its reintroduction in the year subsequently and that's up in the air clearly. The other point is intangibles. Intangibles would get around a 25 basis point benefit from if that comes through in the form that is being discussed for the end of this year. So it does not amount to 8.2 precisely Jonathan, but hopefully that gives you some guidance.

Okay, brilliant. Thanks a lot.

I'm sorry but we've run out of time. So I just want to thank everybody for dialing in. We'll contact all of those who are unable to ask questions and make sure that anybody who asked questions are able to do so to the IR team. So throughout after this call and during the course of today and tomorrow, we'll make sure that any questions that we answered do indeed get picked up. But I hope it's been a useful call. We've been going for now over 1.5 hours, which hopefully has given everybody an opportunity to both hear the speeches and to address some questions. Thank you very much indeed for dialing in. António Horta-Osório: Thank you everyone.

Ladies and gentlemen, this concludes the Lloyds Banking Group 2020 half year results event. For those of you wishing to review this event, information for the replay is available on the Lloyds Banking group website. Thank you for listening.