Arne Sorenson
Analyst · Ryan Meliker of Canaccord Genuity
Good morning, everyone. Welcome to our first Quarter 2016 Earnings Conference Call. Joining e today are Leeny Oberg, Executive Vice President and Chief Financial Officer, Laura Paugh, Senior Vice President Investor Relations and Betsy Dahm, Senior Director Investor Relations. First let me remind everyone that many of our comments today are not historical facts and are considered forward-looking statements under Federal Security's Laws. These statements are subject to numerous risks and uncertainties as described in our SEC filings which could cause future results to differ materially from those expressed in or implied by our comments. Forward-looking statements in the press release that we issued last night along with our comments today are effective only today April 28, 2016 and will not be updated as actual events unfold. You can find a reconciliation of non-GAAP financial measures referred to in our remarks on our website at www.marriott.com/investor. So let's talk about the first quarter. In North America comparable system wide REVPAR rose 2.4% in a quarter. In January North America system wide REVPAR rose 3.1% despite the severe East Coast snow storm. In February REVPAR rose 3.4%. In March REVPAR increased only 1% as group meeting planners avoided the week before and the week after Easter. All in all we estimate the shifting Easter holiday period reduced our system wide REVPAR growth by about 1% as coined for the quarter. A natural first question would be why with 2.4% North America system wide REVPAR growth in Q1 do we think 3% to 5% growth is still the right range for the year. So our group business on the books gives us confidence in the remainder of the year including higher transit room rates that are likely to come with stronger group compression in the second and third quarters. In fact April REVPAR through the 23rd is up 5.2%. Group booking pays for our full service hotels in North America is up 7% for the rest of the year. First Quarter REVPAR growth was strongest in Atlanta, Los Angeles, San Francisco and the California Desert, while REVPAR in Chicago and Philadelphia declined due to unfavorable city wide calendars. System wide REVPAR at unlimited service hotel rose 2% in the quarter constrained by a combination of weak demand from the oil and gas industries and new upscale supply. REVPAR at Ritz-Carlton increased more than 6% as recently completed renovations pushed both occupancy and room rates higher and the early Easter increased leisure business. Particularly in Lake Tahoe and Bachelor Gulch where the snow was deep and the skiing was great. SER expects overall U.S. supply growth of 1.7% in 2016 and 1.9% in 2017. Interestingly in the last six months financing for new hotel construction in the U.S. has become more conservative. We understand that leverage levels on a new construction loan has declined from 70% to 75% a year ago to 60% to 65% today. Loan pricing and recourse levels have increased. In certain markets construction costs are also higher, particularly labor. While we are not likely to see a material change in supply growth in the near term longer term we believe these conditions should discourage marginal new projects from going forward and could delay others. While new industry construction could moderate in the U.S. over time we believe our brand conversions will likely accelerate. Our autograph brand raised 100 hotels worldwide in just six years largely due to conversions. With 19 brands today and soon to be 30 brands we now have even more opportunities for meaningful unit growth through conversions. Elsewhere in the world in the Caribbean and Latin America the good news was Mexico where REVPAR rose nearly 30% in the first quarter. This expanding economy offers great opportunities from limited service development along with very strong REVPAR growth. Our warm weather resorts benefited from the shift in Easter in the first quarter but concerns about the zika virus triggered group cancellations in some markets in the region. In Europe the economy grew modestly in the first quarter and system wide REVPAR rose nearly 3%. The tragic events in Paris, Brussels and Istanbul depressed occupancy rates in those markets with some spill over concern impacting REVPAR results in London as well. Elsewhere in the UK REVPAR remained very strong. In Spain the economy is rapidly recovering and our hotels benefited from strong demand from UK and U.S. travelers. Instability in the Middle East and North Africa further enhanced Spain's appeal as a vacation destination. Demand for our German hotels remain strong in the quarter with favorable fair business in Cologne and Berlin. In the Middle East geopolitical unrest and low oil prices depressed oil results in much of the region while UAE occupancies remained over 80% room rates were lower with new supply on the market. For Egypt there were fewer flights to the Red Sea Resorts while in Sadia Arabia hotel demand was constrained by lower government spending. Looking ahead Ramadan will start in early June this year, about two weeks earlier than last year which should hurt second quarter REVPAR comparisons in the Middle East. In Africa our Protea Hotels performed very well helped by strong local business and international tourism attracted by the weak South African Rand. Protea system wide constant dollar REVPAR rose nearly 15% in the first quarter and we expect that it will increase at a high single digit rate for the full year. Our Asia Pacific region performed better than expected in the first quarter while economic growth in China has moderated. Consumer spending on travel remains strong. Shanghai and Beijing had very strong results in the quarter with REVPAR up in the high single digits. Nearly 60% of mainland China hotel demand comes from mainland Chinese travelers and their numbers are growing. In the first quarter the number of domestic Chinese travelers visiting our hotels in that market increased 7% while the number of mainland Chinese travelers visiting our hotels abroad increased 25%. Thailand and Japan were particular beneficiaries. Hong Kong continued to see weak mainland China demand due to its strong currency pegged to the U.S. dollar. In India the economy is strengthening and first quarter REVPAR was at 14%. We see significant development opportunities outside North America, particularly from limited service hotels. Today our international limited service development pipeline totals nearly 250 hotels with more than 47,000 rooms, a 30% increase in the last year. In Europe after adding manpower to our development effort in recent years we already have 70 limited service hotels in our development pipeline including more than 40 Moxy and AC hotels. In India ½ of our existing properties and 60% of our pipeline hotels are in the limited service brands. In China we recently signed a deal with eastern crown to launch Fairfield by Marriott. While none are yet in the pipeline we expect to have 140 Fairfield's signed in five years and 100 hotels opened by 2021. In Mexico we already have 20 limited service hotels open and another 16 in the development pipeline. Finally in the Middle East our limited service hotels, Court Yard, Fairfield, Residence Inn and Protea represent 40% of our pipeline in that region. Our unit growth is strong around the world excluding Starwood we expect our worldwide room distribution to grow by 8% growth or 7% net in 2016. Based on SER industry pipeline data one in four hotels under construction in the U.S. will fly one of our flags and worldwide one in seven hotels under construction will be flagged with a Marriott brand. We are already the biggest hotel company in the world when measured by total rooms opened. We signed over 100,000 rooms in both 2014 and 2015. Those signings give us great confidence in our openings in the years ahead. With our Starwood acquisition we will become a more global company, able to better leverage global trends and seize opportunities. Following the acquisition we estimate more than one-third of our rooms and fees will come from outside the U.S. We've talked a lot about the synergies in this transaction and the economies of scale that are inherent in this business from GNA to reservations to the frequent traveler program to the back of the house. We expect a recognized meaningful top line and bottom line improvements over time and unit growth should benefit as well. With a broader brand portfolio we will be able to offer the right brand for each asset and market. This means we can play in more sand boxes than many of our competitors winning the highest value opportunities. We still expect the Starwood transaction will close midyear 2016. We are awaiting regulatory approvals from the EU, China, Mexico and Saudi Arabia. In the meantime we continue to do the blocking and tackling to driver results and improve our business. In March we introduced Marriott board member rates designed to reward loyalty members who book direct. The list of member only perks continues to grow. Loyalty points, mobile check in and check out, free Wi-Fi and now lower rates. Today 65% of transit room nights comes from rewards members. This month we announce enhancement to the rewards part of Marriott rewards offering a wide array of curated special events and opportunities. In addition an initial group of elite members will be invited to participate in a new elite concierge service. By developing a relationship with a member the concierges will be able to anticipate their unique needs, ensuring the member's preferences are recognized and their desires are met before, during and after their stay. And for golden platinum elites guaranteed late checkouts should make traveling both more pleasurable and more productive. Marriott's competitive advantages are numerous. Strong brands, wide spread distribution, powerful sales channels, loyalty program and reservation systems, back at the house efficiencies, owner and franchisee preference and most important culture focused on our people. We also know that success is never final so we are working to be even better. Now let me turn things over to Leeny from more about the quarter. Leeny?