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McKesson Corporation (MCK) Q4 2012 Earnings Report, Transcript and Summary

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McKesson Corporation (MCK)

Q4 2012 Earnings Call· Mon, Apr 30, 2012

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McKesson Corporation Q4 2012 Earnings Call Key Takeaways

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McKesson Corporation Q4 2012 Earnings Call Transcript

Operator

Operator

Good afternoon, and welcome to the McKesson Corporation Fourth Quarter Fiscal Year 2012 Earnings Conference Call. [Operator Instructions] Today's call is being recorded. If you have any objections, you may disconnect at this time. I would now like to introduce Ms. Erin Lampert. Please go ahead.

Erin Lampert

Analyst

Thank you, Elizabeth. Good afternoon, and welcome to the McKesson's Fiscal 2012 Fourth Quarter Earnings Call. With me today are John Hammergren, McKesson's Chairman and CEO; and Jeff Campbell, our CFO. John will first provide a business update and will then introduce Jeff, who will review the financial results for the quarter. After Jeff's comments, we will open the call for your questions. We plan to end the call promptly after one hour at 6:00 p.m. Eastern Time. Before we begin, I remind listeners that during the course of this call, we will make forward-looking statements within the meaning of federal securities laws. These forward-looking statements involve risks and uncertainties regarding the operations and future results of McKesson. In addition to the company's periodic, current and annual reports filed with the Securities and Exchange Commission, please refer to the text of our press release for a discussion of the risks associated with such forward-looking statements. Finally, please note that on today's call, we will refer to certain non-GAAP financial measures, in which we exclude from our GAAP financial results acquisition-related expenses, amortization of acquisition-related intangible assets and certain litigation reserve adjustments. We believe these non-GAAP measures will provide useful information for investors. Please refer to our press release announcing fourth quarter fiscal 2012 results available on our website for a reconciliation of the non-GAAP performance measures to the GAAP financial results. Thanks, and here is John Hammergren.

John H. Hammergren

Analyst · Lazard Capital Markets

Think, Erin, and thanks, everyone, for joining us on our call. I'm really pleased to report the results from our last quarter of fiscal 2012, which wrapped up another strong full year of financial performance. Our full year adjusted earnings per diluted share was $6.38, up 20% from the prior year. Fourth quarter revenues were up 10% to $31.7 billion and fourth quarter adjusted earnings per diluted share was up 17% to $2.09. We also had great performance in cash flow from operations, which came in at $2.9 billion for the year. This outstanding result is a tribute to our ability to efficiently manage working capital in a growing business. As a result of our cash flow performance and the overall strength of our balance sheet, in the fourth quarter we executed a $1.2 billion accelerated share repurchase program, bringing our total share repurchases for the year to $1.9 billion. Also in the fourth quarter, we completed our acquisition of the independent banner and franchise business of Katz Group Canada for $919 million. After completing the Katz acquisition and executing the accelerated share repurchase program, we still ended fiscal 2012 with over $3 billion in cash on our balance sheet, leaving strong flexibility to deploy capital using our portfolio approach going forward. Turning to the broader industry environment. Health care topics remain a focus in this election year. We continue to believe the issues of quality, access and cost will remain at the center of all health care discussions. McKesson remains actively engaged in public policy conversations at the Federal and state level, addressing a number of issues that are important to our customers and, certainly, to our industry. The issues our customers face remain the same regardless of the outcome of the ongoing political and legal discussions on health…

Jeffrey C. Campbell

Analyst · Lazard Capital Markets

Well, thanks, John, and good afternoon, everyone. As you just heard, McKesson delivered another year of outstanding financial results. We had good growth in both segments, and our tremendous cash flows allowed us to continue our portfolio approach to capital deployment. This sets us up nicely for fiscal 2013, where we are pleased again to provide double-digit growth adjusted earnings per share guidance. In my remarks today, I'll cover both the fourth quarter and full year results. As you know, we provide our guidance on an annual basis due to both the seasonality and the quarter-to-quarter fluctuations that are inherent in some of our businesses. In this context, an annual look at our financial results can provide more meaningful insight into some of the key trends. So I'll focus today more on the annual numbers than the quarterly ones, and I'll also comment on what these trends might mean for fiscal 2013. My comments today will also focus on our full year FY '12 adjusted EPS of $6.38, which as you recall, excludes 3 items: acquisition-related expenses; amortization of acquisition-related intangibles; and certain litigation reserve adjustments. The numbers I'll review in my discussion today will all be based on an adjusted earnings basis and can be found on Schedules 2 and 3 included in today's press release. One other quick reminder. We fully lapped the US Oncology acquisition as of the end of the third quarter. Let me now begin with our consolidated results, which can be found on Schedules 2A and 2B. For the full year, consolidated revenues increased 10% to $123 billion versus $112 billion a year ago. Excluding the impact of US Oncology, total revenues increased approximately 7% for the full year, with both segments contributing nicely to this result. Total gross profit was up 10% for…

Operator

Operator

[Operator Instructions] We'll take our first question today from Tom Gallucci with Lazard Capital Markets.

Thomas Gallucci - Lazard Capital Markets LLC, Research Division

Analyst · Lazard Capital Markets

I guess, first one, just on the quarter to follow up on some of your comments and your remarks. You said that direct revenue growth, direct customer revenue growth was stronger due to the growth of some of your customers, can I assume that those were bigger customers that were probably a little bit of a lower margin?

John H. Hammergren

Analyst · Lazard Capital Markets

Yes, that's a fair assumption, Tom. It is -- there's been some moving parts in the industry that have caused some of our larger customers to grow a little more rapidly than otherwise, and I think that's what's reflected in those numbers.

Thomas Gallucci - Lazard Capital Markets LLC, Research Division

Analyst · Lazard Capital Markets

Okay. And then just thinking about the outlook. You guys mentioned some of the headwinds and tailwinds in quarterly ups and downs throughout the year. Can you just comment maybe at a high level, your thoughts on generics, and how that may affect the quarterly progression?

Jeffrey C. Campbell

Analyst · Lazard Capital Markets

Well, as I said, Tom, while generics are an important driver for us in FY '13 given the unprecedented year in oral generics as we've also talked about of course, it's a down year for specialty generics. I'd really come back to the fact that there's other items that are just as big driving some quarterly volatility. So the guidance I gave at the end there for the effect on EPS by quarter, where in particular for the June quarter as a percentage of our total year's earnings, we'd expect it to look actually pretty similar to last year, and it will -- the results will again be back-half loaded, pretty similar to last year. So a lot of the differences in the oral generic launch calendar are getting offset by some of the other timing differences we see year-over-year.

Operator

Operator

We'll take the next question from Lisa Gill with JPMorgan. Lisa C. Gill - JP Morgan Chase & Co, Research Division: Jeff, just as we look at bulk versus direct store deliveries, can you just remind us of, on a relative magnitude, the difference in the margins between the 2? And as we think about that next year, do you expect these increases in volumes to continue with these customers, or is this more related to the Walgreens-Express scripts dispute?

Jeffrey C. Campbell

Analyst · JPMorgan

Well, while the Walgreens-Express dispute certainly drove some traffic everywhere else in the industry and many of our customers benefited from that and therefore, us. The increase, Lisa, in the warehouse revenues is really driven by the small handful of customers for whom we do warehouse business. I'd remind you that we only do warehouse business as part of a broader surface -- service offering to these customers where we do lots of direct store delivery. The warehouse revenues themselves are at a very low margin, which we don't disclose, but are an important part of the broader service offering to these customers. When you look at 2013, because the increase is more importantly, driven by some of the new business that our customers have won, we would actually expect double-digit growth in the warehouse revenue line in 2013.

John H. Hammergren

Analyst · JPMorgan

And, Lisa, you might recall there's a large -- there was a large contract that changed hands between one of our competitor's customers and one of our customers. And as a result, our warehouse revenue for the next 3 quarters at a minimum will be growing nicely as a result. To Jeff's point though, it does come at a low margin, puts a little pressure on us from a mix perspective in terms of driving our margin rate up. But we did guide to a margin rate increase for the year, in basis points we talked about earlier. So even with that pressure I think we can still get good leverage in our business, and we're pleased that our customers are winning, and we get to reflect that through our revenue as well. Lisa C. Gill - JP Morgan Chase & Co, Research Division: And then John, just as a follow-up. VA -- obviously congratulations on keeping that contract, can you comment at all if anything has changed within the contractual relationship? Obviously that the pricing was public, but how should we think that -- about that in context to some of your other customers, number one. And number two, are there any new services that you'll be providing to VA that you didn't previously provide in this new contract?

John H. Hammergren

Analyst · JPMorgan

Well, as we said earlier we are really pleased that we were able to win that award, and renew that relationship, and we're very happy about that. The contract itself has some nuances associated with it, but I think it largely is similar to the contract we had before. As it relates to other customers though, this customer is unique in its approach and the contract reflects its uniqueness in terms of the way it buys and the way it behaves, and so we had an eight-year run understanding how the VA contract worked for us and clearly that gives -- gave us good insight as we put our proposal in and fortunately allowed us to win that award. We don't believe other customers have any confusion about the uniqueness of the VA, and so we're hopeful that we'll continue to move forward with them like we have in the past as well.

Operator

Operator

Our next question comes from Robert Willoughby with Bank of America Merrill Lynch.

Robert M. Willoughby - BofA Merrill Lynch, Research Division

Analyst · Bank of America Merrill Lynch

Hey Jeff, can you make -- can you give us a comment, the accounts receivable up even with the IT business winding down a little bit on the software side, any comment there. And then secondarily, on the share base, I can't get to your fiscal '13 guidance without a much bigger buyback, so I'm wondering just what the ASR did for you in the fourth quarter. Would you have, maybe a balance sheet share base outstanding at the end of the fourth quarter?

Jeffrey C. Campbell

Analyst · Bank of America Merrill Lynch

Well, let me walk backwards on those. You're correct that in March we did a $1.2 billion ASR, and while the ultimate final timing or average price will be determined over the next few months. In effect, an estimate based on the then market price of how many shares we will ultimately get comes out of the share count right away. So when you see our 10-K in another day or so, you'll see that the March 31 share count, or I guess the mid-April share count for the 10-K, was about 235 million shares, because it reflects a very large reduction. I think once you plug that in you'll get right to our weighted average sales assumption. On receivables, I guess, I'd come back to it. Remember, we had a lot of growth in sales, so from a pure DSO perspective, you actually see our DSOs declining year-over-year from 25 to 24. And as always, that's really just driven more by customer mix than anything else, because it's really our U.S. Pharma business, it's the only one that's big enough to have much of an impact on that AR line, and we're actually pleased with that progress.

Robert M. Willoughby - BofA Merrill Lynch, Research Division

Analyst · Bank of America Merrill Lynch

Okay. But nothing from Katz, or nothing from aging on that front?

Jeffrey C. Campbell

Analyst · Bank of America Merrill Lynch

No, the Katz transaction, while they did -- do appear in the balance sheet on March 31, there's no P&L results because we closed right at the end of March. The assets and liabilities they added are certainly not material at the AR line.

Operator

Operator

We'll take the next question from Larry Marsh with Barclays.

Lawrence C. Marsh - Barclays Capital, Research Division

Analyst · Barclays

Just a couple of question follow-up. I guess for the record, John, there's obviously another RFP up for bid, Express Scripts has announced they've issued the RFP. I would assume you would have an interest. Can you confirm that? And if so, if you do win that, how would you balance servicing that customer with your other larger mail-order customers?

John H. Hammergren

Analyst · Barclays

We are aware of the activity at Express Scripts. We typically don't talk about the activities of our existing customers, let alone the activities of other people's customers or potential customers. So I hesitate to comment on the Express Scripts opportunity other than to say that clearly, they're a large -- a large player in the industry now and will certainly command the interest of players in the industry, and I know that this will be sort of another mini VA question for people, but there's a time line to get it resolved. I think that from a service perspective, McKesson stands in a position where we are able to service customers and accomplish their requirements, both from a capacity perspective, but probably as important, in terms of the value we bring to our discussions with our customers, and that's what we try to focus the opportunity. Sometimes customers are open to those discussions and sometimes they're not. And clearly our team will have to reflect on that as they think about this opportunity going forward.

Lawrence C. Marsh - Barclays Capital, Research Division

Analyst · Barclays

Okay, great. And as a follow-up, another, I guess, a timely question for you, John, just the Chairman of the largest overseas pharmaceutical supply chain company quoted today suggesting a real need for them to expand or [ph] partner in the U.S. Can you remind us of how you're viewing your expansion in the global footprint, given you're the largest supply chain company in the world already, and what would be important factors in your mind of positives and negatives of potentially expanding the acquisition globally?

John H. Hammergren

Analyst · Barclays

Well I didn't see the quote, I can guess as to where it came from. The -- that same person probably also has a vertical opportunity in terms of retailing. So it's difficult to say necessarily where they may end up or go. Clearly, we have a North American footprint in Distribution today that we're very proud of, and we've performed very well in those markets. As it relates to international expansion, there are clearly some synergies that exist relative to product sourcing perhaps, and that may exist in terms of bringing best practices between various countries or markets, and we've done some of that clearly here between Canada, in particular, and the U.S. and we've taken a one McKesson approach into Canada, bringing other products and services there even outside of Distribution, because that footprint or platform gives us an opportunity to expand. And clearly that same argument could be made for other markets. That's the bull case for doing those kinds of things. The bear case, you'd have to think about growth rates in other markets. You have to think about the cost to buy into other markets or the greenfield in other markets and return on capital, and we are very focused on getting cash returns that are exceeding our cost of capital. We do think cash flow is very important, and we do think that you have to pay the right price or it doesn't matter how strategic a potential acquisition would be. And then so growth rates, what you have to pay, what synergies do you bring and then lastly, what are the characteristics of those markets. Are you -- as you've witnessed recently in other headlines, there are dangers in going off the American shores and participating in markets where business practices might be at minimum unfamiliar to us and at maximum, potentially hazardous to us. And I think that McKesson's very aware of those challenges and has to remain diligent and visual [ph] and remain focused on not poisoning ourselves through an acquisition that doesn't make sense in that characteristic. So we remain open, but albeit skeptical on some of this and we'll see how it plays out.

Lawrence C. Marsh - Barclays Capital, Research Division

Analyst · Barclays

Yes, very good. You got the person right, it was just a blub on the Financial Times, FYI.

Operator

Operator

We'll hear next from Robert Jones with Goldman Sachs.

Robert P. Jones - Goldman Sachs Group Inc., Research Division

Analyst · Goldman Sachs

Jeff, just wanted to go back to the favorable tax discrete items in the quarter, and I was just curious if you could maybe share with us when you might have had visibility to that benefit. If I look at the other side, the operating expense side, costs are a little bit ahead of our model in the quarter. Just curious if there was anything pulled forward, relative to that benefit that you might have known was coming.

Jeffrey C. Campbell

Analyst · Goldman Sachs

Well, maybe to answer your question just slightly more broadly, Robert, there's really 3 things that drive our tax rate. One is the mix of business which didn't -- international versus U.S. didn't really surprise us and, frankly, it's pretty similar next year. Two is tax law is always changing, the R&E credit's going away, for example, again, which is one of the things driving our tax rate up a little bit next year. And third, they're always truing up to actual tax returns, settling -- small settlements with states and foreign governments, and sometimes those are positives and sometimes they're negative, and they're pretty hard to predict. So we had a couple of positives in the March quarter that we really didn't have that much visibility too, until the March quarter. While we knew the disputes were out there, you never really know when and exactly how you're going to settle them until you get there.

Robert P. Jones - Goldman Sachs Group Inc., Research Division

Analyst · Goldman Sachs

Got it. And then if I could just, on my follow-up, slide in one on Technology Solutions. Sales and profit there, at least relative to our model were a little bit below expectations. Since making the decision around the Horizon suite of products, is there, I know you guys touched on this in your prepared remarks, but has there any meaningful customer pushback, and I guess how are you factoring in shifting clinical customers from Horizon to Paragon in the fiscal '13 guidance?

John H. Hammergren

Analyst · Goldman Sachs

Well, at a high-level, the customers that we've -- that I've met with personally, I'll speak first-hand, have been very open to the discussion around, providing a product that's fully integrated, provide a product that is easier to implement and easier to manage and own over time, and one that is more prepared for the future where connectivity to payers and connectivity to consumers and dealing with a bundled pace -- bundled base pricing, those kinds of things. That they understand what -- where we need to be in the next 10 years and they're focused on getting there. Having said that, they're also very focused on getting their products installed and operating and getting their Meaningful Use dollars brought in. And that's, I think, the beauty of the strategy that we announced. We are not sunsetting the Horizon product line, and we have told our customers that the Horizon Clinical product line will be invested in through the Meaningful Use cycles in getting them to where they need to be from a regulatory perspective, to receive full access to the funds. Should they choose to go to Paragon, we want to position Paragon as a go-to platform for them, and that's really been the context of the discussion. As it relates to the fiscal '13 guidance, clearly there are some revenue recognition challenges that we've mentioned in the GA discussion that Jeff had, relative to the strong last half, in fact, strong fourth quarter to be more specific relative to this business. And so as we think about our customers' success, frankly, we're investing towards their success and less focused on near-term revenue rec issues and more focused on how do we make sure that they're getting the products they need, that we're investing against those products and that they're happy customers of McKesson. There'll be a little chance to have a discussion with them about their go-forward platform if we fail them on their near-term expectations, so our focus is to invest heavily to get them to where they need to be.

Operator

Operator

Your next question will come from Steven Valiquette from UBS.

Steven Valiquette - UBS Investment Bank, Research Division

Analyst · UBS

So just a, I guess there was a comment this morning from a generic manufacturer on their conference call where they talked about the pricing on a large generic statin drug may be declining by about 96% from their -- the original brand price once you get beyond the exclusivity here in a month or 2. That could be surprising to some, not to others. I guess my general question is, since you guys hate talking about individual products. I'm just wondering whether the profitability on that, in particular large generic post-exclusivity, whether or not that's a big swing factor within your renewed guidance of $7.05 to $7.35. Or have you just taken a conservative stance in general on that product, just given its size?

John H. Hammergren

Analyst · UBS

Yes, I think our -- the answer on that particular product is we've -- we planned it appropriately and conservatively, and I think it's performing the way we had expected it to, and it is frankly -- will perform based on other expert thoughts where we think it will be. So we are, as I've said in the past, we sometimes are wrong in individual molecules, not very wrong usually, but sometimes wrong and maybe timing, maybe pricing, but generally speaking, the portfolio is right. And on these bigger drugs, we're probably even more accurate, because of the import to our company, and I think we are -- are where we expected to be.

Operator

Operator

We'll take the next question from Ricky Goldwasser with Morgan Stanley Smith Barney.

Ricky Goldwasser - Morgan Stanley, Research Division

Analyst · Morgan Stanley Smith Barney

Just one -- a couple clarifications around guidance and one generic question. So Jeff, I think you mentioned that the June quarter, right, the implied guidance is similar to the first fiscal quarter of 2012. So just to confirm, this is as a percent of earnings, right? Not in absolute terms.

Jeffrey C. Campbell

Analyst · Morgan Stanley Smith Barney

Correct, so as a percentage of earnings.

Ricky Goldwasser - Morgan Stanley, Research Division

Analyst · Morgan Stanley Smith Barney

Okay. So and is 20% -- is the right percentage? I just took the $1.27 over what you've done for the year?

Jeffrey C. Campbell

Analyst · Morgan Stanley Smith Barney

I would literally, Ricky, just go back and look at the FY '12 June quarter EPS and divide it by $6.38 and that's kind of the ballpark we're in here.

Ricky Goldwasser - Morgan Stanley, Research Division

Analyst · Morgan Stanley Smith Barney

Okay. And then for the -- talking about fiscal year '13 being back-end loaded, so is the operating margin improvement year-over-year is also back-end loaded, especially skewed to the fourth quarter, is that how we should think about it?

Jeffrey C. Campbell

Analyst · Morgan Stanley Smith Barney

Well, I guess I'm not sure we're giving operating margin guidance, Ricky, by quarter. I'd really just focus on the EPS and the drivers of the performance are going to vary each quarter as generics go in and out, as price increases, timing, various tax varies -- that's just the level of granularity we don't give guidance on. We feel very comfortable with the guidance for the full year of Distribution Solutions operating margin rate being up in the mid to high single digits.

John H. Hammergren

Analyst · Morgan Stanley Smith Barney

I think it probably is fair, Ricky, that the margin variation you've seen in previous quarters and years is, in some way, an indicator, at least graphically, of what you might expect. I wouldn't focus, as Jeff said, so much of the numbers, but you're going to see that kind of variability like you always do.

Ricky Goldwasser - Morgan Stanley, Research Division

Analyst · Morgan Stanley Smith Barney

Okay. And then on the generic side, can you just give us, I know you said that you saw very good growth in generics, what was the growth of generic in the quarter? And also Jeff said [ph] we had a reference point for the -- you talked about branded and generic pricing trends for next year, similar to this year, so if you can give us the context, what they were this year?

Jeffrey C. Campbell

Analyst · Morgan Stanley Smith Barney

Well, on the price trends, to be very clear here, everybody measures price trends for both brand and generic a little differently. What we've stated in our guidance is that by whatever measurement you want to use, we're assuming that our fiscal year '13 looks similar to fiscal year '12, not better, but not worse, either. So you, we have our own metrics we use internally, but you can almost use whichever ones you want.

John H. Hammergren

Analyst · Morgan Stanley Smith Barney

And on the generic question, Ricky, I think our generic growth was in line with what we had expected and in line with where the market is. We've gotten -- we continue to get a little bit of increased penetration in our existing customer base but clearly we continue to focus on making sure that we do the right job in terms of sourcing these products as well.

Operator

Operator

We'll take the next question from George Hill with Citi.

George Hill - Citigroup Inc, Research Division

Analyst · Citi

Just a couple of housekeeping questions. Jeff, first of all, corporate expenses, a little higher than I'd modeled, was there anything, any standout items in that line this quarter?

Jeffrey C. Campbell

Analyst · Citi

Short answer is no. That line jumps around -- it was just due to timing differences from year-to-year. If you look at next year's plan, for example, our plan actually shows for the year the number flattish, so I wouldn't read anything into that quarterly trend. It's really just timing.

George Hill - Citigroup Inc, Research Division

Analyst · Citi

Okay. And then I'll give -- lob one to Jeff and one to John. Jeff, any change given how much time you guys spent talking about the health car (sic) [care] key segment that you would give us a rough overview of how much of that segment is exposed to providers, how much is exposed to payers, how much is exposed to other. And then, John, Mark has been your right-hand man on the M&A side for a long time now. With Marc moving over to the specialty business, should we have any takeaways for how the company thinks about M&A with Marc doing something else?

Jeffrey C. Campbell

Analyst · Citi

Well, let me -- I'll just quickly do the break out. So what we've said, George, is when you look at our Technology segment, which is by far the broadest collection of technology businesses in health care, you've got at this point under half the profits that come from the hospital-facing portion of that business. And you've got 2 other big chunks of that business, one is the relay connectivity business which is a very, very steady transaction processing based business and then the third component is the payer-facing business, really built around 2 tremendous product lines and franchises in InterQual, and our claims extend network.

John H. Hammergren

Analyst · Citi

And before I answer the question on Marc, George, I might also point out in the hospital-facing businesses, we sometimes focus heavily on Horizon Clinicals and this Paragon discussion, even in that business we have a very strong and rapidly growing analytics business that wraps around anybody's core electronic medical record, we have a very large Medical Imaging business, you might recall that we were one of the leaders in PACS systems being installed. Our automation business is also in that hospital number that -- a reference that Jeff just made. So there are lots of pieces there that are very important to us that frankly, can rise and fall on their own performance, based on innovation and how they go to market. As it relates to Marc Owen, what's great about this team, having been together for over a decade for most of us, including Marc, there is a complete alignment around strategy and a complete alignment around capital allocation and around returns in a way we approach M&A and strategy and business development. Having said that, he's not easy to replace, and so we hope to look for someone that will bring his tremendous attributes and intellect to the party. But he's going to do a great job for us in the specialty business. As you might imagine, managing the physician space, in particular, in specialty health is extremely important. And strategically, the opportunities that are present for us in that business are quite significant. And so it's nice to have a resource that we know and we trust at the helm there that also has those skills and leadership capability. So we're delighted to have Mark assume that role and head off to Houston.

Operator

Operator

We will go next to Eric Coldwell with Robert W. Baird. Eric W. Coldwell - Robert W. Baird & Co. Incorporated, Research Division: I have a 2-part question so I'll ask the first part and then follow up. The first part is that, while and I think most others probably under-modeled the warehouse sales in the quarter, which would explain the mix impact on margin, did you see any likelihood of a $5.5 billion quarter in that segment or were you surprised by the magnitude?

Jeffrey C. Campbell

Analyst · Lazard Capital Markets

Yes, I think we were surprised by the strength of the warehouse sales, and pleasantly surprised. And that's part of why the -- for the year the operating margin in Distribution Solutions might have been a basis point or so below where we thought, mainly because revenues were higher. Eric W. Coldwell - Robert W. Baird & Co. Incorporated, Research Division: Right, yes, I can get to that math do and I guess that is the follow-up. It's were there any other items that you'd care to talk about that impacted your margin, whether it be generics, which we've hit on today or LIFO customer contract changes, losses, et cetera, was there anything else in there that had an influence that we should be aware of?

John H. Hammergren

Analyst · Lazard Capital Markets

No, I don't think so. I just -- I think you should think about the fastest-growing drivers of both revenue in the warehouse as well as direct revenues. Growth in customers that exist and in large customers that exists, so it probably was a little bit of mix pressure, both from the warehouse but also from the people in direct, that might have been benefiting from some of the industry challenges that were going on in those big metropolitan markets where you have lots of chains competing with each other. Those chains that were our customers that might have won business would have been lower margin, typically, than the independent stores or other people in our base. So I think that mixing works through both of those revenue lines. But we're still pleased, obviously with the margin performance in the business, and if you actually look underlying the covers, you take that revenue and normalize it a little bit, we're making the kind of progress we expect it to.

Operator

Operator

And that's all the time we have today for questions. I'll turn the call back over to Erin Lampert for any closing comments.

John H. Hammergren

Analyst · Lazard Capital Markets

Well, I'm going to close up here, and I'll give it to Erin in just a moment. I want to thank all of you for being on the call today. We had a strong finish to our fiscal year. Our expectations for a solid performance in going into 2013 are certainly here, and our opportunity to continue to deploy capital in an appropriate way and in a portfolio way will allow us to continue, I think, to drive value for our customers and strong financial returns for our shareholders. With that, I'll turn it over to Erin.

Erin Lampert

Analyst

Thank you, John. I have a preview of upcoming events for the financial community. We'll participate in the Bank of America Merrill Lynch Health Care Conference in Las Vegas on May 15, and the Goldman Sachs health care conference in Rancho Palos Verdes on June 5. We'll release first quarter earnings results in late July. We look forward to seeing you at one of these upcoming events. Thank you, and goodbye.

Operator

Operator

Ladies and gentlemen, that does conclude today's conference call. We thank you for your participation.