Yes. Look, so we've put together a very comprehensive patient support group. We think that's really important. We think it's important that the first interaction that they've with the product through patient support is important and establish as kind of a long-term relationship, hopefully helps them navigate any challenges they may have along the way. Through Madrigal Patient Support, they get co-pay assistance, et cetera. If they're underinsured or have no insurance, they can qualify potentially for our patient assistance program to receive free drug, et cetera.
So it's important not only on the front end, but also as you look over the long term, establishing that long-term relationship and helping through any kind of adherence challenges somebody may have. So we fundamentally believe that a strong patient support services group is important. And we think that we've got really a great one that we've started.
Regarding kind of free drug and so forth, look, you've heard me say before that as you look through kind of that first year, you've got patients that are -- some are going to be on free drug. We'll have a bridging program, et cetera. So it's a little bit choppy if you're thinking of it from a gross to net perspective for that first year. What we've committed to the community is this whole notion of equitable access. We don't want to -- we want to be able to provide product to patients, who need it. So we've focused on affordability for patients. If you're a commercial patient, you can have a $10 co-pay. The challenge right now is with Medicare, since we missed the window for '24, we're now talking about what will happen in '25. So those Medicare patients are either going to have an opportunity through their own plan if they've made a midyear decision or some of them are going to have to wait for 2025.
So we're going to try to help those patients. We'll look to see if there's alternatives for them such as charitable foundations, et cetera. And in the end, if they can't get it through other means and they've a high unmet need, we'll provide a free product. So we'll have free patients. But that's not where we're today. We've patients that are coming through the system and they're paid prescriptions. So we feel like we're in a really good place, but we're always going to have this balance of some patients for their -- for structural reasons, won't be able to get drug through that means, we're going to help those patients.
But we're going to try to keep things in -- very much in sync between the various types of patients, whether you're insured, uninsured, commercial, Medicare. So that kind of is a little bit of more flavor around it rather than a real specific number that I'm giving you, but expect all those components, especially you'll see in this first kind of 12-month period.