Good day, and welcome to Mitek's Fiscal 2024 Fourth Quarter and Year-End Earnings Conference Call. All participants will be in a listen-only mode. [Operator Instructions] Please note, this event is being recorded. I would now like to turn the conference over to Todd Kehrli of MKR Investor Relations. Please go ahead, sir.

Thank you, operator. Good afternoon, and welcome to Mitek's fiscal 2024 fourth quarter and full year earnings conference call. With me on today's call are Mitek's CEO, Ed West, and CFO, Dave Lyle. Before I turn the call over to Ed, I'd like to cover a few quick items. Today, Mitek issued a press release announcing its fiscal -- its financial results for its fiscal 2024 fourth quarter and full year ended September 30, 2024. That release is available on the company's website at miteksystems.com. This call is being broadcast live over the Internet for all interested parties and the webcast will be archived on the Investor Relations page of the company's website. I want to remind everyone that on today's call, management will discuss certain factors likely to influence the business going forward. Any factors discussed today that are not historical facts, particularly comments regarding our long-term prospects and market opportunities, should be considered forward-looking statements. These forward-looking statements may include comments about the company's plans and expectations of future performance. Forward-looking statements are subject to a number of risks and uncertainties, which could cause actual results to differ materially. We encourage all of our listeners to review our SEC filings, including our most recent 10-K and 10-Q for a complete description of these risks. Our statements on this call are made as of today, December 16, 2024, and the company undertakes no obligation to revise or update publicly any of the forward-looking statements contained herein whether as a result of new information, future events, changes in expectations or otherwise. Additionally, throughout this call, we'll be discussing certain non-GAAP financial measures. Today's earnings release and the related current report on Form 8-K describe the differences between the GAAP and non-GAAP reporting and present the reconciliation between the two for the periods reported in the release. With that said, I'll now turn the call over to Mitek's CEO, Ed West.

Thanks, Todd, and good afternoon. It's an honor to address you for the first time as CEO of Mitek. I would like to share my thoughts coming into the business, my learnings over the last 60-plus days, as well as the opportunities and actions that we're taking. Dave will cover the Q4 fiscal '24 results and provide some insight regarding the outlook for the year. We'll then open up the call for Q&A. There are four key takeaways I would like for you to hear from today's call. First, the company now has an experienced leadership in place supported by a team of deep domain expertise who are executing against a clear plan to get back to durable growth. Second, we're nearing the fulcrum point for profitability on the identity side of our business. Third, Mitek is becoming a comprehensive solution for fighting fraud and mitigating identity-related cybersecurity risks, including deepfake and GenAI fraud, a significant and growing problem for all businesses everywhere. And fourth, organic growth is our near-term focus and operational discipline for long-term value creation is our North Star. So, on to the first point. I recently joined Mitek in October inspired by its legacy as a trusted partner to thousands of financial institutions, or FIs. While the company has faced challenges, we are actively addressing them and strengthening our foundation in fiscal '25 to drive profitable organic growth. With a clear plan in place, we're well positioned to create significant value for customers, shareholders and employees. My confidence in Mitek's potential is rooted in my experience as CEO at Cardtronics, where we delivered shareholder value by fostering innovation, driving organic growth while enhancing margins and building a scalable network serving over 1,000 FIs, FinTechs and the nation's largest retailers. These experiences, along with my alignment with…

Thanks, Ed. And I'd like to take a moment to say welcome to Mitek. It's been great getting to know you and I'm excited about the strong start we've already had working together. I'll begin today by taking you through financial results and then I'll provide a fiscal 2025 outlook and finish by addressing some housekeeping items. Please note that I'll be referring to non-GAAP results going forward. First, our fiscal Q4 2024 results. Fiscal Q4 came in $1.1 million higher than the midpoint of the revenue guidance range at $43.2 million or 15% year-over-year revenue growth. Identity products revenue grew 13% year-over-year, while deposits products revenue grew 17%. Non-GAAP operating income for Q4 was $15 million a 34.8% margin, which surpassed the midpoint of the guidance range by just under $4 million. This was driven by a one-time reduction of $1.9 million related to bonus accruals adjustment based on our full year results, a one-time $600,000 reversal of allowance for doubtful accounts, the $1.1 million higher revenue just mentioned, and the remainder from operating expense efficiencies. Looking a little closer to our non-GAAP operating expenses, we reduced expenses by $5 million sequentially from $27.1 million in fiscal Q3 to $22.1 million in Q4. This was primarily due to a $2.2 million sequential reduction to bonus and vacation accruals, a $1.4 million reduction in outside accounting-related support to $600,000 accounting reversal, as mentioned before, and $500,000 reduction in marketing and travel expenses. Now, let's move on to the full year 2024 results. In summary, fiscal '24 was roughly flat year-over-year at $172.1 million, and our non-GAAP operating margins remained strong at 26%. If we adjust for the large customer, four-year mobile deposit reorder contract recorded in fiscal Q1 2023 that we discussed in prior calls, where $7 million in accelerated…

We will now begin the question-and-answer session. [Operator Instructions] And our first question today will come from Jake Roberge with William Blair. Please go ahead.

Yeah, thanks for taking the questions. And welcome aboard, Ed. The added commentary and disclosures were really helpful. So, thanks to both you and Dave. Ed, you made some comments about refining the strategy to better prioritize organic growth. Can you help us parse out the lower-hanging fruit that you're looking to address this year versus maybe some of the longer-term initiatives you're exploring? And then, you talked about the three-year CAGR of 13%. As you look at the business moving forward, do you still see that as kind of the medium-term opportunity here once you work through those initiatives around ID verification and check fraud?

So, first of all, good to meet you. Thanks for the introduction. And as I spoke to in my comments, obviously there's a lot of focus -- an ardent focus on organic growth. And frankly, that's just getting very focused in our products, our solutions in terms of what the market is currently seeing. Integrating some of the solutions that we have, in particular on the identity side with the emphasis on MiVIP, improving the algorithms like that's been done, which is showing the improvement in transaction and auto transaction, in addition to rolling out the new solutions, particularly like Digital Fraud Defender with VIP, all kind of tee that up for some excellent conversations with our current base. One of the things I outlined is with recently onboarded customers, we would see after about a year, a significant uptake in the use in volume as the solutions been tuned with them. So, we see that evolving this year more so with some of our key customers and key areas of growth. And then, I would guess on the deposit side, I would say with Check Fraud Defender, with the growth there, I mentioned that last year, in ACV, we saw about 60% and more than double into this year. So, those areas -- and it's one of the reasons why I joined Mitek. When you look at our history and the reputation that we have, the company has, for a long time, with over 7,000 financial institutions in the U.S. and frankly around the world, leveraging that cross-selling opportunities, leveraging those relationships and coming in there with innovation and new thoughts. And frankly, my conversations I've had over the last few weeks whether in Europe, the United Kingdom and the U.S., they see and frankly these are -- some of these are customers in the U.S. who are on the deposit side, but in particular in Europe on the identity side, where they see the issues that are rising and concern around AI and looking at the solutions where we're recognized as being a leader on, there's a significant level of interest in having those partnerships. So, I think those areas, with the company's history, the new product innovation, which is why the last point I would make, it's really important that we continue to invest in the innovation and having these market-leading technologies and capabilities. That's why these large, high assurance companies, like financial institutions, will want to partner with someone like Mitek because of being a partner into these areas with evolving threats. I think the second part of your question...

Yeah. The second part was really around, you talked about the three-year CAGR of 13%. Again, as you look at the business moving forward, do you see that as the medium-term opportunity here, because you were talking about double-digit ID verification growth, check fraud doubling next year. Just curious how you're looking at that medium-term growth opportunity.

I mean, I think that's fair. Our first goal is to get to -- back to the double-digit growth and then taking it from there. But having a low-teens, I do not have a concern with in terms of that, and frankly, all of our goals and efforts can be how do we continue to drive that up from there. We got a first turn the ship and making sure we're getting back to durable growth on that front. This company has gone through a lot. I think as you all well know, over the last couple of years, there's been a lot of distractions, a lot of issues. And the good news is we've made tremendous progress on these efforts. Now having the organization highly focused on a clear plan, executing against those, that momentum we believe we'll build throughout this year and then we'll give you more color on it as that falls, but I do feel okay about that at this stage.

Okay. Very helpful. And then, just a two-parter on Check Fraud Defender. Have you started to see conversations with new customers change in any way now that you've had kind of those initial customers up and running and likely have a clear ROI message? And then, on the partner front with CFD, are there any other large partners that you may be able to activate on that solution this year?

Now, let's turn it over to Dave from prior conversations and about how those have evolved. I would just tell you from the conversations that I've had and then also been aware of is the ROI is extremely compelling. The solution works. And I think as you see the level of the data sets that we've been able to build already just with the few FIs that are into the network right now, now already having 17% of the accounts with some data set -- associated with 17% of those accounts is very meaningful. So, I think as more and more get familiar with it -- it's a new concept. So, it takes a little while to come along, but as they do and they run the test and see the benefit that it brings forward, I think they'll move in more quickly. But Dave, I don't know if you can comment on prior...

Yeah, just looking at where this is in its lifecycle, as we said before, it was in its nascent stage this past year. It obviously continues to be what we're trying -- starting to get the traction that we thought we would, which we're pretty excited about. Don't forget, a little over a year ago, we had a handful of banks who were working on this. So, we've come a pretty long way.

Yes, you have. That's all. Great opportunity, Ed, and thanks for taking the questions.

All right. Thanks, Jake.

And your next question today will come from Mike Grondahl with Northland Systems. Please go ahead.

Hey, guys. Thanks a lot. And welcome, Ed.

Thank you.

My first question is really for you. When you reviewed Mitek and now that you've been there a while, have you found a competitor on the mobile check deposit side?

Well, yeah, on -- so, going back, looking at the company historically that I see the reputation, the presence we have with the number of banks in the United States and financial institutions, credit unions, more broadly, over 7,000, we are the lion's share of the solution. I think the market sees tremendous value in our product, our suite, having a highly integrated into their own app and using that. There's just a tremendous amount of value associated with it. So, there are others out there, but we will continue to make sure we're delivering a very compelling competitive value proposition and excellently integrated application for our customers and their customers.

And my question more specifically is, you have such a dominant position out there, 7,000 out of 8,700 banks. What's your view on the pricing power that Mitek has in mobile check deposit and potential future price increases?

Well, I mean, obviously, this call is not the place of going into what pricing would be on a long-term basis. I would just say, there's tremendous value in the solution. There's tremendous value in the product and offering, and we will continue to see making sure pricing is competitive and that the value is there, but there will continue to be opportunities and making sure that the pricing is aligned to value to the market.

Fair enough. Hopefully, it's something you guys take a hard look at. In Check Fraud Defender, kind of two questions there. When do you think you'll be able to disclose quarterly revenue? And you talked about investing in Check Fraud Defender this next year. Roughly, what is the dollar amount of that investment?

So, I mentioned, on my comments here, we ended the year with roughly a $10 million ACV in Check Fraud Defender. So -- and it grew 60% throughout the year and we expect it to more than double this year. So, we're seeing strong interest and momentum on the solution. So -- but regarding the reporting, Dave, I don't know if you want to comment further on that.

Yeah. We're trying to stay or start heading towards more reporting on ACV because we think that represents the -- better the economic value given all of the accounting guidelines for revenue recognition. So, you'll see more ACV, not just with CFD, but expanding across other parts of our product portfolio.

In the cost side, the incremental, I think I mentioned kind of a low- to mid-single-digit EBITDA margin impact from the incremental investment on CFD. And the good news is the way that the company invest in that is getting it out into the market, getting with our customers, we're seeing such strong interest in it and request of additional functionality, capability, reporting and interest levels, which is terrific. And we want to deliver and execute on that swiftly to continue its growth and making sure that product continues to scale with the interest. So that's the investment this year, the company has taken a prudent approach on that as the products and solution has grown.

Okay. And then just last one for Dave. I don't have the model in front of me, Dave, but overall, this fiscal '25, will OpEx be about what '24 was? Do you expect a little bit of savings or a little bit of elevated spending? Just OpEx relative to fiscal '24?

Yeah. If you do the math on the mid -- call it, the midpoint of guidance at $170 million of revenue, and our adjusted EBITDA ranges, you end up kind of in an OpEx range of an additional mid-single-digit millions of dollars over '24. And what we said earlier is the identity product portfolios will see some improvement in efficiencies on the operating -- on the spending side. So, most of the investment that you'll see is really related to incremental investment through Check Fraud Defender.

Got it. Okay. Hey, thank you.

Hey, thank you.

And your next question today will come from George Sutton with Craig-Hallum. Please go ahead.

Thank you. Ed, welcome. Nice to have you on board.

Greg, thank you.

So, my first question is for Dave. If we go back a quarter, the challenge in that quarter was, in identity, we're moving from point solution sales to more of a platform sale. We had -- certainly the ID R&D group, more of the engineers selling the deals. It looks like we saw some improvement there. Can you just give us a sense of what happened in terms of some of those deals that we had seen pushing? How many of those happened in this last quarter versus what we're looking for in the next fiscal year?

Yeah, in Q4, you're right, we got kind of what we expected on that front. Obviously, with all the changes that we made to increase focus, especially on those point biometric products, we saw some decent results relative to our expectations. Going into 2025, if you remember, in the last call, we said that quite a few of the revenue dollars that got pushed out were related to large multinational companies that were just more difficult to close a sale with. So, it would take some more time, and that revenue that we had originally expected to get near the end of '24 is now probably pushed out into '25, starting more in the back half of '25 into 2026, probably somewhere in the 12 to 18 months range. But the other point that we wanted to make was we don't believe that we necessarily lost revenue opportunities. We still think they're out there and that we can land them.

Got you. So, Ed, on Check Fraud Defender, you gave an interesting statistic. We basically have data sets on 17% of the checks, but our current penetration is less than 1%. Can you just give us the delta between those two numbers? What does that 17% in your mind represent in terms of opportunity?

Well, what it really is the opportunity is the data sets that are being built on information and the number -- 17% of the number that accounts we believe in the country. So, it's more and more information, and again it's the network effect of building that out and having the consortium, the network effect makes it just that much more valuable. So, the more data we get, the more rich the asset becomes and also having more and more institutions coming in and contributing to that, everyone benefits by that. So, it's early on the fact I think the point that I was trying to make there is, hey, we have less than 1% of the FIs in the country in here now, yet we already have datasets being built on 17% of the accounts in the country. So that's -- if you think about it, those are accounts that are not necessarily the ones who are in the consortium. It's also accounts on -- that are in institutions outside the consortium, but there were checks that were deposited into it. So, we just build up greater data sets, more value, everybody wins, and that's why the network is very valuable.

Got you. And one other thing for you, Cardtronics was a wonderful turnaround and the outcome was great. I'm curious as you look at this opportunity coming in, how similar or how different do you view this to be versus that opportunity?

It's a great question. It's one of the reasons I'm sitting here right now. I saw a lot of similarity obviously from the international footprint, the presence, the capability. Cardtronics had very strong positions with financial institutions and a strong presence in particularly in the U.S. And where we saw the value there is what attracted me to here, is because of those relationships, but also to build up the network effect, which we did there, which is what drove all the values you may be familiar with and the growth, and that's what got the company moving to double-digit organic growth. It's building out that network, see similarity here, obviously, a different solution, but this company is very well positioned because of the relationships and the history and the operating capability, but also the technical expertise and people who are at the forefront of an evolving market that these high assurance companies need a partner and want a partner for. I just felt like Mitek was very well positioned for that. And then, getting inside, just I couldn't be more enthusiastic with team across the organization with our technical capabilities and the relationships is informed by meeting face to face with customers in multiple countries around the world. So...

Got you. Finally, my compliments to Dave, when we look at operating expenses down $5 million quarter-over-quarter and service gross margins at an all-time high, [76%] (ph), I know that was hard work and that's why we're seeing the great results today. So, congratulations.

Thanks, George.

Thank you.

And your next question today will come from Allen Klee with Maxim Group, LLC. Please go ahead.

Yes. Hi. I wanted to touch on your guidance. At the midpoint of your revenue guidance, it's implying around a 2% increase year-over-year. And you've mentioned that deposits are going to be relatively flat with Check Defender up and the rest of the stuff down. I'm assuming a couple of things, that's going to mean that there's a negative margin impact there. And it seems like -- why do we have -- I'm a little confused on how we have confidence that deposits is going to grow in the future. But then second, the guidance kind of implies that you're not going to really see much growth in identity. And I'm not sure why that is. If you could give the reasons behind that? Thank you.

Yeah, thanks, Allen. We actually decided to lengthen our range a little bit, as you can see, from -- the range that we have of $170 million-$180 million. We did that because, on the biometric side, we have some opportunity there, but we wanted to be pretty conservative in terms of our forecasting, given the forecasting issues that we had last year. We still have confidence that, that can create upside toward -- that would move us up into the higher end of the guidance. We also think we have opportunity on the MiVIP platform, which we're pretty excited about. But don't forget we have headwinds, right? We have our ICAR legacy headwind, which is mild, but it's enough to make a difference. And Mobile Verify, the document verification pricing pressure that we've talked about historically will continue. So, it's kind of outpacing -- on the identity side, outpacing those headwinds. On the deposit side, remember that with lower mobile deposits GAAP revenue, that -- and assuming kind of a flattish year-over-year, that means the Check Fraud Defender is growing to offset it. We think actually once we get to this 2025 year that when we get into 2026, we'll start to see both deposit and identity starting to grow together and accelerate, especially if we're able to do what Ed talked about in terms of our focus, operating discipline in 2025.

And I would just add there, you're on the right point about the opportunity for growth. And then, as we talked about on the identity side where the midpoint is the driver of that. And obviously, as I laid out that plan earlier, this has an -- this organization has an ardent focus on making sure we can continue to accelerate that organic growth with the products, the solutions, who we're selling to, the relationships there and building that out and make sure we have the product and solutions to execute on. So, we aspire and we'll continue -- all of our objectives and goals are to continue to accelerate that growth. Obviously, I'm new into it, and we're going to take a prudent approach to it and we'll keep you updated throughout the year and but how we exit the [indiscernible] today, we're driving towards that double-digit growth going into '26.

Okay. One last question just following up on identity. Mobile identity was did $68.5 million of revenue in fiscal '24. And I thought I heard you say that when you get to $85 million, it can switch over to profitability. But based on what you're talking about, it sounds like best case is that maybe we would see that in '26. But that would -- am I thinking about that wrong?

So, the comments on that fulcrum point we believe is $80 million to $85 million. So let's just take the midpoint, and yes, pulling out from where we were this past year, that says there's a delta of about $14 million that we need to execute and deliver on in terms of growth of getting to that level of contribution turning positive, so that those products are accretive to the margin. We're focused on it, that's what we're executing against that we would move into 2026 to achieve that and we're going to keep you posted on it. We see any -- to the positive or negative changes on that trajectory, we will keep you posted, but yeah, we see that going into the '26 period. Now, I'll say that level of contribution also is fully burdened contribution. So that includes all the company's overheads and general G&A. So that's a very, I would say, a fully burdened approach at that objective.

Okay. Thank you very much.

And your final question today will come from Surinder Thind with Jefferies. Please go ahead.

Thank you. Ed, I'd like start a question with about the -- I'll call it, the integration or transformation program that you're going through. Can you walk us through that in a bit more detail in the sense of how big a lift that is at this point? And when you kind of expect to get to the end target? Is that a multiyear journey? Is it a year-long journey where you get most of the benefits? Sometimes as you get into these projects, they can turn out to be a bit more complex than originally anticipated.

Absolutely. They can, but I would tell you, I've always found better to move swiftly, get the whole organization. Again, this is -- I commented on one of our previous questions, this company has gone through a lot over the last couple of years. The people have gone through a lot. Having a clarity to focus on a plan what we're executing against having this organization geared to the results that drive value and what are the biggest value levers for the enterprise is how we want the team aligned to it. So, now having clarity to that, these programs, and I mentioned some of them over here, how are we getting automating more transactions running on the identity side, how are we integrating those multiple platforms that we're gone through from either heritage ones or acquired getting -- the company used to have four, getting those to one, continuing to tune AI algorithms and making sure our machine learning algorithms are properly taking the latest data sets to improve the level of automation, getting our sales team geared towards the products that actually drive the needle in terms of both margin and scalability. So, it's just gearing the organization. I think we'll make a lot of headway on it this year, but it'll evolve into next year, and there'll probably be more things where we see more opportunities. But I guess the overarching point is it's about clarity and gearing for the organization to drive towards organic growth and scaling margins, and having customers that are -- our goal is having raving fans that they want to push and do more with Mitek.

Understood. Definitely hear you on obviously having an integrated tech stack or approach from a product perspective as well as will definitely help on the organic growth side, but what about the actual execution of that in the sense of that these projects can also get expensive, right? Because sometimes you need a lot of bodies to throw at to get the problem solved within some reasonable timeframe. How are you guys managing that part of the equation? Because when we look across the industry and we see others that have gone through some of these programs that they're not cheap per se. And so, usually, you'll see things like expenses adjusted out of the numbers. And will we see anything like that? Or is this somehow you're managing within your existing cost structure?

I'm not going to predict the future on may or may not see, but I will tell you the guidance that we outlined and the Dave walked through incorporates these actions, these investments. Frankly, some of the efficiencies and redundancies that we've already incurred in the company and have taken action on those already. And we also outline the incremental investments on product enhancements in scale that we are investing in on the CFD solution this year. That's all that's in the numbers. And so, it's something where to come along that has an extremely compelling ROI that we feel strong about, that requires an incremental investment. We would discuss that, but based on everything that we talk through right now, those are in the numbers and we want to drive upside from those results.

Okay. That's actually really good to hear. And then maybe a question for you Dave here. When we think about the guidance on kind of the expense levels at fiscal 1Q and then kind of the modest buildup after that, is that kind of the normalized level of expenses here or do we expect to see incremental cost savings coming in? Obviously, I assume all of this is incorporated within the numbers, but just kind of the puts and takes on that component of the expense line?

Are you talking about more about what's going to happen after 2025?

That is correct, yes.

Yeah. We think if we can execute on what Ed's plan, what he laid out, I think we can see margin expansion beyond that. We just don't want to get ahead of ourselves and start guiding past '25, but certainly we think if we can get operating efficiencies, we should be able to see margin expansion.

Got it. And then, I guess the final question here just, if I heard this correctly, there were some commentary around the reduction -- some modest level of reduction in spend in the identity business. Can you provide additional color on that, especially when that's a business that you're investing to build?

Yes. So, this is about focus. I did mention that and said that the spending for the identity products will actually be flat to slightly down for this fiscal year. I think this is just a recognition. There has been a lot of investment on that over the last couple of years. And in results -- we want to drive results and performance. So, we've geared the team, the organization to the products to make sure they're scaling, that the customer satisfaction is there, that the customer experience is there, that we can cross-sell by integrating these platforms. So that's in there and we're investing in the product. We just announced DFD, Digital Fraud Defender, which frankly, we think is at the forefront of the market right now based on what's happened with GenAI. So, the goal is to have the efficient, drive productivity and getting back to a double-digit organic growth and being prudent with how and where we're investing. So, we're trying to balance all those interests and have the relationships. So, I'm not concerned about the cuts or changes on the cost side impacting the customer experience or innovation. It's actually the opposite. Because we're focused, we're actually able to achieve it.

Got it. Okay. I appreciate the time, guys. Thank you.

All right. Well, thank you very much. Operator, I was going to kind of close out here for a minute. We've covered a lot of information today. I want to thank you for your time. We're highly enthusiastic about the changes we're making and the prospects for growth for the company. This focused operating discipline combined with the effective sales execution should position us for attractive organic growth as we exit this year. And as mentioned, we'll keep you updated on our quarterly progress towards the milestones that were outlined as well as any actions that are taken as necessary to enhance shareholder value. And last to say, additionally, Dave and I will be attending the Needham Growth Conference on January 14th and I just look forward to -- hopefully, we'll be able to meet some of you all in-person there in next month. So, till then, thank you very much, and we thank you for your support of Mitek. Great day.

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