Good morning, everyone. Welcome to the Milestone Scientific’s Third Quarter 2024 Financial Results and Business Update Conference Call. At this time, all participants are in a listen-only mode and we will open for questions following the presentation. [Operator Instructions] Please note, this conference is being recorded. I will now turn the conference over to your host, David Waldman, Crescendo Communications David, the floor is yours.

Thank you, Jeni. Good morning, and thank you for joining Milestone Scientific's third quarter 2024 financial results conference call. On the call with us today are Neal Goldman, Chairman of the Board, Arjan Haverhals, Chief Executive Officer; and Keisha Harcum, Vice President of Finance Milestone Scientific. The company issued a press release yesterday afternoon containing third quarter 2024 financial results, which is also posted on the company's website. If you have any questions after the call, like any additional information about the company, please contact Crescendo Communications, at 212-671-1020. The company's management will now provide prepared remarks reviewing the financial and operational results for the third quarter ended September 30, 2024. Before we get started, we'd like to remind everyone that during this conference call, we may make forward-looking statements regarding timing and financial impact of Milestone's ability to implement its business plan, expected revenues and future success. These statements involve a number of risks and uncertainties and are based on assumptions involving judgments with respect to future economic, competitive and market conditions and future business decisions, all of which are difficult or impossible to predict accurately and many of which are beyond Milestone's control. Some of the important factors that could cause actual results to differ materially from those indicated by the forward-looking statements are general economic conditions, failure to achieve expected revenue growth, changes in our operating expenses, adverse patent rulings, FDA or legal developments, competitive pressures, changes in customer and market requirements and standards and the risk factors detailed from time to time and Milestone's periodic filings with the Securities and Exchange Commission, including without limitation, Milestone's report on Form 10-K for the year ended December 31, 2023, and Milestone's report on Form 10-Q for the third quarter ended September 30, 2024. These forward-looking statements made during this call are based upon management's reasonable belief as of today's date, November 15, 2024. Milestone undertakes no obligation to revise or update publicly any forward-looking statements for any reason. With that, we'll now turn the call over to Arjan Haverhals, Chief Executive Officer. Please go ahead, Arjan.

Thank you, David. And thanks to everyone joining us on the call today. This quarter was an important one for Milestone Scientific as we achieved a 22% increase in year-over-year revenue reaching $2.5 million primarily driven by strong growth in our dental division, in particular, international dental sales increased by 57% as logistic rate forward challenges seen in the second quarter of 2024 were resolved. Domestically, our shift to an e-commerce sales model is paying off by allowing us to connect directly with our customers and offer a streamlined, responsive experience that enhances customer loyalty and satisfaction. This approach has strengthened our gross margins, which remain high at 73%. In our medical division, we continue to see substantial progress rolling out of CompuFlo Epidural System. This technology, which offers real time pressure feedback to assist physicians with precise needle placement and verification, addresses a critical need in pain management and anesthesiology. Earlier this year, we achieved a Medicare Part B physician payment rate assignment for CompuFlo Epidural System, which applies across several major Jurisdictional Medicare Administrative Contractors, JMAC regions, including New Jersey, Texas and Florida. This assignment has capitalized interest in our system, and we are excited to share that respected clinics such as Hudson Specialty Care, led by Dr Elbaz and the iHEAL Pain Center in Texas have now adopted the CompuFlo Epidural System, demonstrating the traction we are gaining among top pain management providers. Both clinics are renowned for their expertise in pain management, and their decision to adopt CompuFlo reflects the recognition of the system's value in improving patient safety, predictability, procedure efficacy and provider efficiency. Expanding Medicare reimbursement has been a cornerstone of our US strategy as it addresses a significant barrier to adoption by making the system financially accessible to more providers and patients, through…

Thank you, Arjan. Revenue for the three months ending September 30, 2024 and 2023 was approximately $2.5 million and $2.1 million respectively, the US e-commerce and dental service revenue for the three months ending September 30, 2024 and 2023 was approximately $1.2 million. For the three months ending September 30, 2024 international revenue was approximately $1.3 million, an increase of a $0.5 million compared to September 30, 2023. International sales increased due to the company resolving the freight forwarder delay in the second quarter of 2024. The company recorded no revenue from China for the three months ending September 30, 2024 and 2023. Gross profit for the third quarter ended September 30, 2024 was $1.8 million or 73% of revenue, versus $1.5 million and 73% of revenue for the third quarter ending September 30, 2023. The increase in gross profit was due to higher international sales. Operating loss for the three months ending September 30, 2024 and 2023 was approximately $1.5 million, a decrease of approximately $38,000. Net loss was approximately $1.5 million, or $0.02 per share for the three months ending September 30, 2024 2023. For the nine months ending September 30, 2024 and 2023, revenue was approximately $6.6 million and $7.6 million respectively. The US e-commerce and dental service revenue for the nine months ending September 30, 2024 was approximately $3.9 million compared to $3.5 million at September 30, 2023. For the nine months ending September 30, 2024, international revenue was approximately $2.7 million, a decrease of $0.6 million compared to September 30, 2023. International sales decreased due to issues with freight forwarder carriers during the second quarter of 2024. The company recorded no revenue for the nine months ended September 30, 2024 compared to approximately $270,000 for the nine month ended September 30, 2023. The gross profit for the first nine months of 2024 was $4.9 million, or 74% of revenue, versus $5.3 million, or 70% of revenue for the first nine months of 2023. Operating losses for the nine months of 2024 was approximately $4.7 million versus approximately $5.1 million for the first nine months of 2023. Net loss for the nine months for 2024 was $2.7 million or $0.03 per share, versus a net loss of $5 million and $0.07 per share for the comparable period in 2023. The decrease in net loss was finally driven by the company's receipt of approximately $2 million net of expenses for the sale of New Jersey net operating losses. Now I would like to turn your attention to the liquidity and capital resources. We continue to carefully manage expenses and have maintained a solid balance sheet. At September 30, 2024, the company had cash and cash and equivalents of approximately $4.8 million and working capital of $6.9 million and no long term debt. At this point, I'll turn the call back over to Arjan Haverhals.

Thank you, Keisha. And as Keisha mentioned, we continue to maintain a strong balance sheet with approximately $4.8 million of cash and cash equivalents as of September 30 this year, which we believe provides us sufficient resources to support our growth within both the dental and medical divisions without the need for additional outside capital. We have maintained a lean operating structure and remain committed to driving shareholder value. On the medical side, we remain encouraged by the outlook for the business given our sales pipeline, the addition of new pain management clinics, as well as expansion of our international distribution partners. Most importantly, we are making progress advancing our reimbursement strategy around the CompuFlo Epidural System. We are advancing discussions with additional JMAC regions to further expand our coverage, and we look forward to providing further updates. The Medical segment represents a large addressable market, and we remain confident in our belief that CompuFlo will ultimately become the standard of care in epidural procedures with a focus on clinical precision and safety. So to wrap up, we believe we have developed an efficient and scalable platform to help drive high margin, recurring dental sales in the coming years, and look forward to announcing further developments in our medical segments on both the commercial and reimbursement fronts. I'd like to thank you for joining the call today, and at this point, we would like to open the call up to questions. Operator?

[Operator Instructions] Your first question is coming from Nick Sherwood of the Maxim Group.

Hi, good morning. Thank you for taking my questions. How are discussions going with pain clinics and hospitals following the positive reimbursement decisions?

Thank you for your question, Nick, and good morning. I am pleased with the initiatives that we undertook since we launched after the reimbursement to refresh our minds a little bit. On July the 23rd, we got our last reimbursement of positive price assignments by the Medicare Jurisdictions in the middle of August 10, I think on the top of my head, we were able to sign the partnership with Axial Biologics. We finalized our pricing strategy and the week after Labor Day. So that was the second week of September. We officially launched the product, thereby providing the different pricing options for clinicians and actively reaching out to clinics in the three jurisdictions where we received the positive Medicare price assignment. And in particular through the knowledge that Axial provided we have; I think up now about a 40 plus leads which are hot leads. And I would like to express that and explain that to you, because our company did not have any background and history in private pain clinics, Axial Biologics knows them in all these three jurisdictions. So that resulted immediately our opportunity to provide what we call pilots. So the sales process is that we will do a number of cases with the clinicians, with support from our people and actual people, clinicians then will do a number of procedures themselves, and then based on their patient schedule and their decision making process, then they will decide to purchase the equipment and purchase the components. So that has actually resulted in the two clinics that has already adopted the technology. As we speak, last week, we had a major event in New York and New Jersey that was very successful, where we were able to sign up additional clinics for demos and pilots. So I'm pleased with the activities that we are undertaking, and I do not have any complaints based on the activities. Look, it's very simple. It's six days a week. We are in clinics, doing demos, doing trials and to get people more interested in the technology that we provide.

Understood. And kind of following up on that a little bit you mentioned that you have a growing sales pipeline. How are you balancing growing that sales pipeline, but also sort of converting on those leads and like, what the balance is there? Are you trying to build, keep converting it at the same rate, but build a large backlog or can you kind of just give me a little bit of insight into your process there?

Yes, I think this is the basic principles of sales management, right. And I don't want to sound arrogant here. That's not my point. But my comment is based on, of course, when we follow the sales process, you have to build up the funnel. And on a daily basis, I track which clinics are in an evaluation phase, or which clinics have received quotes. So it is a combination. On the daily basis, we want to increase the sales funnel. I'm not calling it a backlog. These sales funnels that I said, those are clinics that have confirmed to us that they would like to receive a demo. And then, of course, at the same time we are focusing on once we have been in the clinic in a very short period thereafter, to convert this clinic into buying the products based on that patient schedule. So it's not that one day we focus on this and the next day we focus on the other thing. No, continuously, we're focusing on two things. A, to increase the sales funnel, to increase the quality of the sales funnel, to perform our demos and trials and pilots, and then last but not least, to make sure that we can convert those clinics as well.

Okay, I understood. And then if you allow me a third question, can you share any information on utilization and reorder rates from clinics who have been using the CompuFlo for some time now?

Yes, no, absolutely. I think those clinics that has been part of the advisory board or advisory clinics that we used in the beginning, I think our flagship is definitely the clinic of Dr Demesmin in New Jersey that has a very strong reordering pattern, and as we speak, also increases the utilization of our technology. So that's probably the fifth tier right in the sales process that I already explained to you after converting then, of course, is making sure that we are able to increase the reordering pattern like, for example, what, I'm very pleased with one of the clinics that we recently appointed, or purchased products that immediately purchased five boxes of consumables, which is material for first 50 patients. I talked with the doctor in a couple of days, he already did 15 that is very encouraging for us, and also, he is committed to a pricing based on the volumes that is very encouraging and very positive for us. I think another question could be, do we get any feedback or pressure on the price proposal for the consumable? And the answer is, no. So it tells us that the strategy that we have chosen, the sales strategy that we have defined and identified, is accepted by the clinicians as they see the immediate benefit also of getting the reimbursement fee once they have submitted the documentation and the medical necessity confirmation to the Medicare insurance providers within their region.

Okay, thanks for the detail. Yes, I guess maybe just one last one, you mentioned that the international dental had a really strong quarter. What are the specific drivers of that, and how do you plan on maintaining that momentum?

Yes. So, as I explained on the four and the second quarter, there were, let's say logistic, I call it hiccups and challenges, with which freight forwarder, those have been solved. So it's not, that's only the reason. Another reason is that we were able to close the gap, I think on the top of my head, there was an additional difference of about $0.5 million of sales compared to the quarter last year. So the business is growing, and as we continue in the fourth quarter, the goal is, of course, to surpass the international dental sales in the fourth quarter of last year, and we make good progress on that. So again, I'm positive that the international sales will continue. Caveat being, of course, is that we have not sold anything to China this year compared to last year, which was $270,000. E-commerce is going fantastic. So the strategy that we had in the United States by terminating the current agreements with other distributors as of September last year plays off. So it seems that the strategies that we have chosen are working out and at the end of the day, it's very simple. It's all about execution, and that's what we are focusing on, and what we are focusing on every day, apart from other things, of course, that we are focusing on.

Your next question is coming from Bruce Jackson of the Benchmark Company.

Hi. Good morning, and thank you for taking my questions. If we could just talk a little bit more about the JMAC and the strategy for getting additional JMAC. Of course, there's like a process involved with that. Can you kind of give us a sense of how long it takes to get a JMAC on board, and if we're going to see continued progress on that in the next couple of quarters?

Absolutely. Good morning, Bruce, and thanks for your question. The last part of your question, if there is continuous progress, the answer to that is absolutely yes. We are approved, or we got the price assignment in the three, Texas, Florida and New Jersey. We are in advanced steps in four other JMAC. We have reached out to the JMAC that goes back to part of your question, what the process is, because, based on the positive response because we got from the first three, we reached out to the other four. That has resulted that, without going into details who they are, that we will have meetings similar to what we did with the first three, where we are able to explain, educate and explain in detail what the technology is about, with the support of clinicians in those JMAC. And then the clock starts ticking again, depending on the JMAC, whether and how fast they will make the decision on the positive pricing assignment for our technology. So again, there as well, with a limited team that we are having, I'm positive and I'm encouraged that we are able to move forward with that process as well.

And then a follow up to that, in conjunction with that process, do you have distributors and other partners identified for those JMAC, so that once you get the JMAC reimbursement, you're able to commercialize quickly?

Yes. We have what I always call a target list of distributors in those JMAC. I think, in all fairness, these distributors will only want to jump on that once there is a positivity and a confirmation that there is a price assignment, that's sort of a little bit the situation into then. But yes, we know where they are, and it's up to us then to make sure that, again, we identify the right partners, like I explained in the past, we are interested in those distributors that have a very sticky relationship with the customers, that know the pain segment, that know the pain clinics that can provide leads, what I would call hot leads, to us in those JMAC instead of having a national or a larger distributor, where you have to fight to become top of mind, or to have a seat on the first row, I always say, to be able to execute on the commercialization.

Okay. And then, moving over to the revenue numbers, you mentioned that you've addressed the freight forwarding issue internationally, and that revenue there should be up year-on-year for the fourth quarter. In general, for the total revenue number, will that also be up year-over-year?

Well, the goal, of course, is without making a forward looking statement, the goal for us is, of course, to reduce that gap that we have seen compared to the nine months last year. And we're trying to reduce that gap with all efforts and all resources that we are having. We are pushing it also domestically. Again, we will have a special Thanksgiving campaign that was very successful last year. So we are doing whatever we can to not only, I would say, develop existing customer base, we actively reach out to reactivating customers or dormant customers, so to say, and at the same time also to acquire new customers. So there is an array of an appellate of activities to further support and enhance the total year results for 2024.

Well, we appear to have reached the end of our question and answer session. I will now hand back over to Arjan for any closing remarks.

And again, thank you for joining the call today. As I said, our purpose and our goal are to continue to put pressure on the market, on the clinicians. I will continue to put pressure on the organization so that we can obtain the results that not only I'm looking for, but I think more importantly, also that all the shareholders and the investors are looking for. If you have any questions, you know where to find me. Please do reach out to me, and I would be available to answer any further questions that you might have. And I wish you a good and safe day and we talk soon. Thank you. Have a good day. Bye, bye.