Brian Duperreault
Analyst · Langen McAlenney
Good morning, and thank you for joining us to discuss our first quarter results reported earlier today. I'm Brian Duperreault, President and CEO of MMC. Joining me in presenting on the call today is Vanessa Wittman, our CFO. I'd also like to welcome our operating company's CEOs to today's call: Dan Glaser of Marsh, Peter Zaffino of Guy Carpenter, Michele Burns of Mercer, John Drzik of Oliver Wyman, and Ben Allen of Kroll. Also with us is Mike Bischoff, our Head of Investor Relations. I'll begin with some brief comments on the quarter before turning it over to Vanessa to provide additional information regarding our financial results. Then we would be happy to take your questions. I am pleased to report that Marsh & McLennan’s Companies first quarter earnings performance was very encouraging. Vanessa will go into more detail, but let me say that each of our operating companies is doing an excellent job in managing their respective businesses including carefully controlling their operating expenses. Our performance is all the more impressive in light of the substantial challenges presented by the global recession. Despite signs that recessionary conditions are ebbing, economic weakness continues to affect our operating segments. Also, we continue to face soft market conditions in the global property-casualty commercial insurance marketplace. We are now in a seventh year of price declines and, frankly, we see no indication that the overall insurance market will change any time soon. In addition to successfully managing Marsh and Guy Carpenter through extremely turbulent times, Dan, Peter and their management teams are continuing to position their businesses for the future. In the first quarter, several positive trends that Marsh has generated over the past two years continued: growth in new business, solid client revenue retention rates, and a focus on controlling operating expenses. At the same time, management is implementing its strategy to improve operational efficiencies, strength in financial results and deliver superior risk and insurance capabilities to clients. And with its improved operating performance, Marsh is turning its attention to growth. In the past six months, we've announced seven acquisitions, the largest being HSBC Insurance Brokers. HSBC is a strong fit with Marsh, both operationally and geographically. The transaction was closed April 1, deepens Marsh's presence in the U.K., Hong Kong, Singapore, China and the Middle East. This acquisition should add annualized revenue of approximately $200 million. As part of this acquisition, we have also entered into a strategic partnership but HSBC Bank, one of the largest banks in the world, in giving us preferred access to provide insurance broking and risk-management services to HSBC and their corporate and private clients. Five of our recently-announced acquisitions are part of the Marsh & McLennan Agency initiative. On last quarter's call, I mentioned that we acquired Insurance Alliance, based in Houston; NIA Group, based in New Jersey; and in February of this year, we acquired Haake Companies, based in Kansas. In March, we announced our largest agency acquisition yet, Thomas Rutherfoord, Inc., based in Virginia. Rutherfoord, with revenues exceeding $80 million, has more than 300 employees located from Philadelphia to the Gulf Coast. And yesterday, we announced the acquisition of Bostonian Group, one of the largest regional brokerages in New England. The firm specializes in employee benefits and has a revenue of approximately $14 million. As you know, our strategy for the Marsh & McLennan Agency initiative is to establish about 10 hubs throughout the United States. As you can see, we’re making great progress toward this objective. Guy Carpenter's results in the first quarter of 2010 reflect the positive themes we've talked about for the past year: excellent new business development, strong client revenue retention that remains at historically high levels, and a disciplined approach to expense management. Together, these factors resulted in underlying revenue growth in the quarter, which is impressive when you consider the difficult operating environment and that Guy Carpenter achieved the 10% increase in underlying revenue growth in the first quarter of last year. Furthermore, management continued to implement its strategy to grow internationally and to enhance its industry-leading analytical capabilities, while at the same time expanding operating income. We recently announced that Vicky Carter will join Guy Carpenter in September as Vice Chairman, which will further strengthen the Carpenter’s international operations. Vicky has more than 30 years of experience in the reinsurance industry. Based in London, she will report to Henry Keeling, President and CEO of Guy Carpenter, International. She joins Carpenter from Towers Watson, where she served as Chairman of the U.K. international operations. Finally, Carpenter will enhance its capabilities this year when it releases three industry-leading analytical models that will deliver significant value to clients. Moving on to our Consulting segment, both Mercer and Oliver Wyman have been feeling the effects of the economic downturn for the past two years. However, growth and profitability re-emerged in the fourth quarter of last year and accelerated this quarter. Mercer saw underlying revenue growth in the majority of its practices but in total was down 1%. We would expect to see more positive growth starting in the second half of the year. Nonetheless, Michele and her team were able to achieve double-digit growth in operating income, as well as margin improvement in the first quarter. Before we move on, I'd like to give you a brief update on the Alaska lawsuit against Mercer. Since our last call, there have been a number of motions that have been filed in the litigation, and a trial is scheduled for early July in Juno. We take this matter very seriously as it represents a significant potential liability for Mercer. We cannot give any assurances regarding the ultimate outcome of the case. Since this is a pending litigation matter, we will not comment further at this time. Please refer to our public filings, including the 10-Q, which we will be filing later this week for more information on this matter. Moving on to Oliver Wyman, revenue growth was evident in the majority of its businesses. For example, Financial Services, which is Oliver Wyman's largest practice, continue to be a bright spot among industry specialties producing a double-digit percentage increase in revenue. While uncertainty remains, leading indicators across its business support our expectations that Oliver Wyman will continue to produce favorable comparisons in 2010. Now moving on to Risk Consulting and Technology, Kroll reported another quarter of improved profitability. Kroll Ontrack, its largest business, representing nearly half of its revenue, drove first quarter results with strong underlying revenue growth. As a result of substantial management actions, Kroll is re-establishing higher levels of profitability. In summary, let me say again that we feel very good about what we've accomplished throughout MMC in the first quarter. Now let me turn it over to the Vanessa.