Henry A. Fernandez
Analyst
Kevin, yes, I mean we were coming off last year and into this year, like the nature of your question, we were kind of wondering how clients were going to budget for their needs in 2014. And given the tough environment for the last few years, we were fearful that, on a straight budgetary process, that clients were going to keep a tight lid into their formal budgets going into 2014. That hasn't happened. They -- we're not in a spending spree kind of environment at all. I think a lot of clients have built flexible budgetary processes in which whatever they -- their basic and most important needs are being addressed versus, let's say, a year ago, in which even their basic needs were being postponed. But what I said before is the absolutely key to this process for us is be a catalyst in that process, so that -- as a catalyst that there is a need, we hit the need, we present with the product, a new product or an enhanced product, and it forces them to go out through the chain of approvals to get that done, and then we get the sale done. Being a catalyst in that process is usually important, and that is why we formed, clearly, this investment program because we felt that, probably in 2014 and maybe even 2015, your success in driving sales and high retention rates, it will be dependent upon being that catalyst. That typically is a new product, an enhanced product, a new functionality, something new to talk about and so on and so forth, right? The other part of this thing is that regulations are tightening and a lot of the regulatory environment that has been discussed extensively over the last 3 or 4 years is now -- a little bit in 2013, and clearly in 2014 is now coming into -- coming online for a lot of clients. Before, it was a question of consultations and debate and discussion. Well, the reality of that new regulatory environment is now coming online and, therefore, you have deadlines of fulfillment of those regulatory requirements by a lot of financial institutions, and we're capitalizing on that trend as well.