Bill Koefoed
Analyst · Morgan Stanley
Thanks, Peter. Revenue for the quarter was $16.4 billion, 13% growth year-over-year, and earnings per share was $0.61, up 36%. Adjusting for Tech Guaranteed programs, this was our fourth consecutive quarter of double-digit revenue growth and our sixth consecutive quarter of double-digit EPS growth. Operating cash flow for the third quarter was a record $8.7 billion or growth of 17%. Operating cash flow year-to-date has surpassed $21 billion, an increase of $2.6 billion. Many of the demand trends in the third quarter were similar to the first half of the year. Specifically, Office 2010, Xbox and Xbox Live and Kinect continue to enjoy exceptional consumer momentum. On the commercial side, enterprise demand for our products remains strong. Businesses are deploying Microsoft platforms and applications, including Windows, Windows Server, Office, Dynamics and Management Tools. The business demand is translating into healthy increases in transactional licensing and strong enterprise agreement renewals. Our unearned revenue balance grew 6% to $13 billion, reflecting continued strength in our customers' multiyear commitment. Our contracted not billed balance is now over $17 billion, growing approximately 20%. Bookings for the company were up 8%. Now let me turn to the PC market. There are 3 trends we are observing. First, business PC growth was 9% this quarter. The business PC refresh cycle continues and is still in the early stages. Second, emerging markets continues to play a larger role in total PC shipment volume and now represent nearly half of all worldwide PC shipments. Finally, the consumer PC market declined 8% as there are several dynamics at work, including a 40% decline in netbooks, broader consumer macroeconomics, increased competition for consumer spending and the strength of Windows 7 consumer PCs in the prior year. In total, we estimate the PC market declined 1% to 3% in the third quarter. With that PC backdrop, I'll move on to the results for the Windows and Windows Live division. Last quarter, we noted there would be a $100 million headwind to Windows comparables for the third quarter due to the prior year Windows 7 launch. Adjusting for this dynamic, Windows revenue was in line with the PC market as we guided. As usual, you'll find an OEM revenue bridge in our earnings slide deck. To summarize, the PC industry dynamics of continuing strength from emerging markets offset the benefits of a higher business mix and improved attach. Since the launch of Windows 7, customer satisfaction and market reception have been terrific, and we have more opportunities ahead. While Windows 7 has now sold over 350 million units since launch, an estimated 75% of the PC installed base is still running older operating systems. The number of PCs running Windows 7 in the enterprise has more than doubled over the past 6 months, and volume licensing has strengthened. As I mentioned earlier, we expect the business PC refresh cycle to continue. Looking ahead, we are excited about the partner innovation underway in the PC market with Windows 7. There is innovation occurring in new ultra-portables, all-in-ones and other form factors, including slates and convertibles, which are starting to hit the market now. This quarter, we also released Windows Intune, a cloud-based subscription service that will help businesses manage and secure Windows PCs. Windows Intune provides significant new opportunities for Microsoft and our partners to further expand our reach, grow our revenue and delight customers. With Windows Intune, we have an opportunity to bring even more customers to the cloud. During the quarter, we launched the latest version of Internet Explorer. Internet Explorer 9 utilizes the power and performance of the whole PC to provide users with a faster, more immersive web experience. With new features, such as hardware-accelerated graphics, support for HTML 5 and integrated Windows 7 navigation, websites act more like applications on IE9. And just a few weeks after releasing IE9, we released the platform preview of IE 10, which will deliver innovation for the next generation of web experiences powered by Windows. Now I'll move to the Microsoft Business division, which excluding the prior year Office Tech Guarantee deferral, grew 13%. We continue to see terrific response to the release from both consumers and businesses. Adjusted for the prior year deferral, consumer revenue grew 26%, with increased Office attach to PCs. The business transactional portion grew 28%, also driven by improved attach rates, postlaunch and higher business PC shipments. The multiyear licensing portion of the business grew 5%. Businesses are deploying Office 2010, along with Windows 7 on the corporate desktop. Office 2010 deployment rate is 5x faster than the deployment of Office 2007. Importantly, businesses are also attaching the Office Server applications: SharePoint, Exchange and Lync, which all grew double digits this quarter. Lync grew 30%, and we are seeing tremendous reception to the product. As we have discussed previously, Unified Communications is a huge growth opportunity, and Lync offers an immediate return on investment to CIOs. Last Monday, we released the public beta of Office 365, and we continue to see momentum in business Online Services. The number of customers using our services has quadrupled since last year. Over 50% of our customers are small businesses, but we're also seeing large enterprises, governmental and educational institutions moving to the cloud. This quarter, we announced large customer wins, including Shell Oil, Tampa General Hospital, Advocate Healthcare and Manpower, among others. Our Dynamics business grew 10%, with both Dynamics ERP and Dynamics CRM increasing account penetration. In the third quarter, we launched Dynamics CRM 2011, and we are seeing great traction with 40,000 businesses already in product trial, a significant pipeline to our current 27,000 customer base. We also recently announced that the next release of Dynamics ERP will be cloud enabled. We are delivering world-class business applications on premise and in the cloud that are simple, agile and deliver more values than competitive offering. Now let's turn to Server and Tools, which posted 11% revenue growth. Server and Tools had strong performance across the entire product portfolio. Transactional revenue grew faster than the underlying server hardware market, which we estimate grew mid-single digits. Multiyear license revenue grew 11%, and Enterprise Services revenue grew 12%. In the data center, we continue to increase the penetration and monetization of Windows Server and System Center. We saw strong Enterprise Agreement renewals of Windows Server this quarter and premium revenue was up double digits. System Center, our management offering, grew double digits for the 10th consecutive quarter. Hyper-V continues to win new business and establish new performance benchmarks on key workloads. This quarter, we showcased a large customer win, with Target Corporation. Target is running business-critical workloads for all 1,700 retail stores using Microsoft virtualization and management technologies. In the database, SQL Server unit volumes and ASPs were up, with a shift toward our premium editions. SQL's premium revenue has now grown double digits for 4 consecutive quarters as customers adopt higher level capabilities, such as business intelligence. Our cloud computing platform, Windows Azure, continues to have strong momentum and developer interest. This quarter, we announced a strategic partnership with Toyota, who will be using Windows Azure for its enterprise-grade, scalable platform to provide advanced telematics services. Next, I'll move to the Online Services division, which grew 14%. Online advertising revenue, including both search and display, grew 17%. Bing's U.S. market share continue to grow, ending the quarter at 13.9%, up 190 basis points from the second quarter and almost 600 basis points since launch. We feel great about the pace of our innovation and customer satisfaction with our differentiated approach to search. However, the expected monetization of the combined Yahoo! and Bing search marketplace in the U.S. and Canada is taking longer than planned, and revenue per share remains below our expectations. We have delayed our international integration efforts to focus on improvements in the U.S. and Canada. Now let me move to the Entertainment and Devices division, where revenue grew an impressive 60%. Xbox has been setting the pace in the gaming industry this fiscal year. With Kinect recognized as the fastest selling consumer electronics product ever, we sold an additional 2.4 million sensors this postholiday quarter. We also shipped 2.7 million Xbox 360 consoles, a new third quarter record that surpasses the previous high by 1 million units. Xbox Live also continues to increase its contribution to our customer experience and E&D's financial performance. We again saw healthy increases in transactional revenue, which continues to exceed subscription revenue. Turning to Windows Phone. Product reviews are good. Customer satisfaction is high, well above 90%. And we have shown a clear strategy for enabling a vibrant ecosystem around Windows Phone. This quarter, we took the next step and entered into a broad strategic alliance with Nokia. While we have enjoyed strong developer support to date with more than 13,000 applications, we've noted even greater developer interest subsequent to the Nokia alliance announcement. Now let me cover the remainder of the income statement. Cost of goods sold increased 41% this quarter due to 3 primary factors: one, volume driven costs are up due to the success of Xbox 360 consoles and Kinect sensors. Third-party content royalties are also up, reflecting strong sales on Xbox Live. Two, as I mentioned in the Server and Tools performance, our Enterprise Services business is growing rapidly. Costs in this business are largely volume driven. And three, Online Services costs are up from increased traffic acquisition costs and increased costs related to the Yahoo! alliance. Operating expenses were $6.8 billion, an increase of 4%. Our effective tax rate for the quarter was below our guidance, due primarily to the $461 million onetime benefit related to an agreement with the Internal Revenue Service to settle a portion of their audit of tax years 2004 to 2006. In the third quarter, we repurchased $827 million of stock and declared $1.3 billion of dividends. Year-to-date, we've returned $13.9 billion of cash to shareholders through buybacks and dividends, 33% more than the previous year. In summary, it was a very solid quarter with strong financial results. And with that, I'll hand it back to Peter, who's going to discuss our business outlook.