Gregory Q. Brown
Analyst · Pierre Ferragu with Bernstein
Ed, thanks. In our Government sales -- segment, sales for the quarter were $1.5 billion, a 12% increase of Q3 2011. We saw growth across the entire product portfolio and in North America, Latin America and EMEA. Profitability also improved significantly with operating earnings growing to 20.4% of sales compared to 16.5% in Q3 last year. We saw double-digit growth in both systems and radio devices. Safety and security remains a priority among governments and funding for mission-critical systems continues to reflect this priority. This marks the 11th consecutive quarter of year-over-year growth in our Government segment, which demonstrates the priority that mission-critical communications receives in various budget conditions. State and local governments continue to face budget choices, but according to a recent National League of City survey, a majority of financial officers believe their cities are better able to meet fiscal needs and nearly half reported increased expenditures on public safety. Many of the existing public safety systems have been in use for decades and will need to be replaced with next-generation digital systems. However, these transitions will take place over years and on the time lines our individual customers want rather than forced migrations. This underscores the importance of our solutions, which are backwards-compatible and forward-migratable. Customers choosing to invest in new digital systems get enhanced features such as voice clarity, text messaging and GPS. And with digital's more efficient use of spectrum, additional channels means new users can be added to a system. New technology also helps first responder do their jobs better and more efficiently. For example, our tactical incident command feature replaces traditional voice roll calls with accountability functions embedded in the radio system. Using this feature, commanders can automatically keep track of first responders on-scene. The APX roll-call function provides an update on each first responder's radio and, when a critical situation arises, the large emergency button activates a mayday alarm signaling a first responder in distress. Another example of a cost-saving feature with many of our newer systems is that changes to radios can be programmed remotely, saving valuable time and resources previously required to perform field service on the equipment in the field. We continue to expand our industry-leading portfolio to reach new markets and incremental users. We extended our ASTRO system to include a refreshed conventional option, a system type that is commonly deployed in rural communities. And the new APX 4500 is a vehicle mobile radio designed for public works, utilities and rural public safety. New form factors also make radio solutions more compelling to new and different users like the new APX 3000 designed for covert operations. This radio helps undercover officers use a high-powered concealed radio while maintaining mission-critical communications. Or the MOTOTRBO SL Series, an ultrathin and lightweight portable radio designed for service and hospitality industries. We now have over 24 different models on our APX radio platform, and this year we've added 15 new models to the MOTOTRBO family. Platforming helps accelerate new product introductions, drive cost efficiencies and, by tiering features and pricing, we can compete in all areas from small rural agencies to large cities and from local to regional users. I'd like to also spend a moment -- briefly to talk about the status of narrowbanding in the U.S. As you may know, the FCC established a VHF and UHF narrowband requirement nearly a decade ago that applies to approximately 30% of the installed base in the U.S. Most of these public safety users have spent years preparing for the January 2013 deadline. Some communities are now finishing their narrowbanding projects, although more than 50 waivers have been requested by smaller jurisdictions and large metro areas, many of which have outlined the significant effort that's remaining for them. The FCC has granted extensions to several applicants, ranging from several months to over 3 years. And while narrowbanding is a requirement impacting a portion of the market in the U.S., we continue to see solid international growth driven by the compelling features and applications that our new digital solutions offer globally. Our professional and commercial radio portfolio continues a multi-quarter trend of outstanding performance with solid double-digit growth in Q3. With over 2 million devices shipped, the MOTOTRBO portfolio clearly leads the market as it transitions to digital. In fact, almost half of our professional and commercial revenues in 2012 have come from digital products, but there's still a significant opportunity ahead of us as the global installed base of about 40 million PCR radios is still over 90% analog. Growth in Government was across both products and services. Services represents almost 30% of segment revenues, and we're currently executing on more than 700 installation and integration contracts in North America alone. Once these networks are deployed, we provide support services to these customers as well, given the mission-critical nature of the systems. As an example, in North America, we have over 3,000 support contracts with government customers. During the quarter, we had several terrific new service wins, including an agreement with the state of Ohio valued at $80 million over 14 years, a $26 million Prince George’s County in Maryland contract for 5 years and a $14 million agreement with the City of Phoenix for 6 years. Revenues are recognized over the life of these contracts. Also, as public safety IP Networks become more complex, we're working with customers to create enhanced services offerings like the $17 million agreement with York County in South Carolina, which is a comprehensive lifecycle services contract where we'll upgrade, maintain and monitor all of their network components, including third-party equipment, for 7 years. Predictable fixed-fee arrangements like these help customers improve their total cost of ownership, avoid budget surprises and ensures that they have our latest system features during the life of the contract. Now, moving on to the Enterprise segment. Sales in the Enterprise segment were 3 -- $632 million, a 13% decline from Q3 of 2011. Operating earnings were 12.2% of sales, compared to 18.6% last year. Despite fewer large deals in the quarter, we're encouraged by continued dialogues and proposal activity among large customers planning for a technology refresh. I'm also encouraged by our backlog levels and traditional run rate business. Favorable growth drivers also remain, including increasing worker mobility, drive for operational efficiencies, demand for wireless access and expansion products. This quarter, we announced the MC67, the industry's first rugged mobile computing handheld to incorporate a dual core OMAP processor with support for the latest generation of Microsoft Windows-embedded handheld. The MC67 builds on the success of over 600,000 MC55 and 65 enterprise mobile computers that are previously deployed, one of the industry's most field-proven platforms. The compact MC67 supports bandwidth-intensive applications for data capture of high-resolution images, concurrent voice and data communications, location-based services and other features for field service, field sales and direct delivery. We also introduced the WAN version of the ET1 tablet for mobile task workers. Our ET1 industrial tablet has been enhanced with dual-mode WAN to bring the go-anywhere familiarity to a true enterprise-class device with enhanced durability, security and hot-swappable batteries for multi-shift use. While our core focus remains in rugged mobile computing designed for line workers, we've also been investing in an important expansion category to provide devices for new users like retail sales associates and customer service personnel. For example, we've received a terrific customer feedback on the MC40, our first enterprise mobile computer with a full touch screen interface, and a task-specific device, our Smart Badge 1 product. These products are designed to perform tasks like scanning an item to check price and availability, reviewing product specifications and connecting managers and other employees with push-to-talk. The MC40 also enables mobile point of sale. Both of these products are now scheduled to begin shipping this quarter. I'm also excited that we recently closed the acquisition of Psion. This investment strengthens our position in rugged mobile computing and bolsters our strategic position in important industrial segments like manufacturing, warehousing, ports and cold storage. Together with the Psion team, we'll be better positioned with improved scale, reach and leadership in the enterprise rugged mobile computing market. One area of our Enterprise portfolio that saw continued growth was advanced data capture as favorable market trends, such as the conversion to 2D imaging, helped drive demand. This year, we've also seen the emergence of a new driver for our data capture business as retailers that previously didn't use bar codes now adopt scanners at the score -- store level to implement mobile coupons and customer loyalty programs. Some interesting new places where you'll now see these applications include large restaurant chains and coffee companies. Now turning to a regional sales view for the company. North America grew by 9% while we saw declines in the other regions, Asia, 2%; EMEA, 3%; and in Latin America, a 9% decline although that was entirely driven by iDEN. Overall, in our Government segment, we had growth across all regions, except in Asia, where sales were relatively flat. The North America regions saw exceptional growth in Government with double-digit growth. Sales declined across all geographies in our Enterprise segment. This past quarter, we were recognized as the Official Mission-Critical Communications Provider of both national political conventions. Events like these bring together a diverse set of agencies from federal, state and local levels. In Tampa and in Charlotte, our interoperable solutions met the challenges of instant and seamless communications, providing real-time information to ensure that conventions were safe for thousands of delegates and the city's populations at large. I'm also proud of our team for the recognition we recently received from Corporate Responsibility Magazine as a Top 10 Best Corporate Citizen in the information technology sector. In closing, Q3 was another excellent quarter for us with consistent revenue growth, strong earnings growth, expanded operating margins and continued return of capital to shareholders. The fundamental demand drivers for our business remain solid, and we continue to invest and innovate for the future.