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Micron Technology, Inc. (MU)

Q3 2020 Earnings Call· Mon, Jun 29, 2020

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Transcript

Operator

Operator

Ladies and gentlemen, thank you for standing by. And welcome to Micron Technology's Third Quarter 2020 Financial Conference Call. At this time, all participants are in a listen-only mode. Please be advised that today's conference may be recorded. [Operator Instructions] I would now like to hand the conference over to your speaker, Head of Investor Relations, Farhan Ahmad. Sir, please go ahead.

Farhan Ahmad

Analyst

Thank you, and welcome to Micron Technology's fiscal third quarter 2020 financial conference call. On the call with me today are Sanjay Mehrotra, President and CEO; and Dave Zinsner, Chief Financial Officer. Today's call will be approximately 60 minutes in length. This call, including the audio and slides is also being webcast from our Investor Relations website at investors.micron.com. In addition, our website contains the earnings press release, and prepared remarks filed a short while ago. Today’s discussion of financial results will be presented on a non-GAAP financial basis unless otherwise specified. A reconciliation of GAAP to non-GAAP financial measures may be found on our website. As a reminder, a webcast replay will be available on our website later today. We encourage you to monitor our website at micron.com throughout the quarter for the most current information on the company, including information on the various financial conferences that we will be attending. You can follow us on Twitter at MicronTech. As a reminder, the matters we will be discussing today include forward-looking statements. These forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially from statements made today. We refer you to the documents we file with the SEC, specifically our most recent Form 10-K and 10-Q, for a discussion of risks that may affect our future results. Although we believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, levels of activity, performance, or achievements. We are under no duty to update any of the forward-looking statements after today’s date to conform these statements to actual results. I'll now turn the call over to Sanjay.

Sanjay Mehrotra

Analyst

Thank you, Farhan. Good afternoon, everyone. I hope that you, your family and your colleagues are safe and healthy. Along with Dave and Farhan, I am doing this call from Micron’s offices. Micron’s strong execution in the fiscal third quarter drove solid sequential revenue and EPS growth. We are ramping the industry’s most advanced DRAM node and increasing our mix of high-value NAND. Our strong competitive position and diversified product portfolio put Micron in an outstanding position for the many exciting growth opportunities in the memory and storage markets. I’ll start with an update on our operations. Due to the excellent work of Micron's operations team, most of our fab and assembly sites operated at full production throughout the quarter, with our Singapore and Taiwan assembly and test facilities achieving record production. COVID-19's impact to our production early in our third quarter was limited to our backend assembly and test sites in Muar and Penang, Malaysia, and we quickly offset this impact with production adjustments at our other facilities. All our production facilities are operating normally at this time. We continue to prioritize the health and safety of all team members and contractors and have strong COVID-19 safety measures in place at all our sites worldwide. We are taking a conservative, phased and site-specific approach to returning our team members on-site, prioritizing our manufacturing workforce and engineering teams. Now turning to the market environment. The pandemic has impacted the cyclical recovery in DRAM and NAND, causing stronger demand in some segments and weaker demand in others. Market segments driven primarily by consumer demand have seen a negative impact. Calendar 2020 analyst estimates for end-unit sales of autos, smartphones and PCs are meaningfully lower than pre-COVID-19 levels, even though estimates for enterprise laptops and Chromebooks have increased. The reduced level of…

Dave Zinsner

Analyst

Thanks Sanjay. Despite COVID-19, we achieved strong results, thanks to resilient execution from our team members across the globe. Total FQ3 revenue was approximately $5.4 billion, up 13% sequentially and 14% year-over-year. Sequential revenue growth was led by the data center and mobile markets. FQ3 DRAM revenue was $3.6 billion, representing 66% of total revenue. DRAM revenue increased 16% sequentially and 6% year-over-year. Bit shipments were up by approximately 10% sequentially. ASPs were up sequentially in the mid-single-digit percentage range. FQ3 NAND revenue was approximately $1.7 billion, representing 31% of total revenue. NAND revenue increased 10% sequentially and was up over 50% year-over-year. Bit shipments increased in the lower single-digit percentage range sequentially. ASPs increased sequentially in the upper single-digit percentage range. Now turning to our revenue trends by business unit. Revenue for the Compute & Networking Business Unit was $2.2 billion, up 13% sequentially and up 7% year-over-year. CNBU sequential growth was driven by double-digit quarter-over-quarter pricing improvements and stronger demand for data center products. We were supply-constrained for certain compute DRAM products, which limited our ability to meet some demand upside from customers. Revenue for the Mobile Business Unit was $1.5 billion, up 21% sequentially and up 30% year-over-year. The sequential growth was primarily driven by strong growth in our LPDRAM bit shipments. MCP revenue remained strong and was up significantly year-over-year. Revenue for the Storage Business Unit in FQ3 was $1 billion, up 17% from FQ2 and up 25% year-over-year. SBU operating margins increased dramatically to 17%, up from a breakeven level last quarter. This significant sequential improvement in operating margins was driven by improved pricing, stronger data center SSD mix and overall record SSD revenue. And finally, revenue for the Embedded Business Unit was $675 million, down 3% sequentially and down 4% year-over-year, primarily from a…

Sanjay Mehrotra

Analyst

Thank you, Dave. The pandemic has impacted our financial performance trajectory, which was shaping up for a robust outcome this calendar year. Nevertheless, we have moved with agility to leverage the new opportunities in the marketplace and have further strengthened our product portfolio. Micron’s portfolio is now dramatically better positioned from a competitive perspective, and we have driven a tremendous transformation here over the last three years. In the coming quarters and years, we will continue to strengthen our business foundation. And as the industry environment improves, Micron is exceptionally well-positioned to take advantage of long-term trends and drive superior returns for our shareholders. Of course, preparing Micron for a bright future has to be about more than just quarterly business performance. We also have to be leaders in creating positive outcomes for all of our stakeholders. In that context, there are two topics that I would like to touch upon before we move to Q&A. First, earlier this month, we issued our fifth annual sustainability report. This year, we set challenging new goals for energy use, emissions, water use and waste generation that aim to dramatically improve the environmental sustainability of our operations worldwide over the years ahead. We also established an aspirational future vision that will drive us to achieve even more. Reaching our goals will require investment, and we plan to devote approximately 2% of annual capital expenditures to environmental sustainability initiatives, amounting to about $1 billion over the next five to seven years. These initiatives underpin our commitment to achieve significantly higher standards and help create a better planet. Second, I’d like to address the social unrest and racial division that have gripped our country. The senseless and tragic deaths of people in our black community in the U.S. must be addressed with real and lasting reforms. Hate, racial discrimination, violence and social injustice have no place in our society. Micron is committed to creating a welcoming and safe work environment for everyone, and we are taking concrete actions to increase technical training, career preparedness and opportunities for underserved population. We are also actively engaging and investing in community programs that aim to create a more just and fair society for everyone. There is much work to do, and we look forward to being part of the solution. We will now open for questions.

Operator

Operator

Thank you. [Operator Instructions] Our first question comes from the line of John Pitzer of Credit Suisse. Your line is open.

John Pitzer

Analyst

Sanjay, David, congratulations on solid results. Sanjay, if you think back 90 days ago, when you gave guidance for the May quarter, there was a lot of uncertainty around the pandemic. And you guys guided accordingly in hindsight, extremely conservatively. I think your comment on the call last time was that you're building inventory, so you're assuming that your customers are building inventory. I guess as you look to the August quarter guide, was there a similar methodology used to inform this guide? And I guess specifically, there's a lot of consternation in the investment community about data center demand. And you seem to be arguing that in your fiscal fourth quarter remained strong and you expect it to remain strong in the calendar second half. I'm wondering if you could just share with us why you think that and why you're not as concerned as some perhaps in the investment community about inventory build?

Sanjay Mehrotra

Analyst

Specifically with respect to data center, pre-COVID, we expected 2020 to be a year of strong growth in cloud. Again, with all the trends building around AI and that needing more memory and storage, we expected healthy demand for pre-COVID in cloud applications. And of course, with COVID, as we discussed in the last earnings call, certainly some of the trends got pulled in. Work-from-home economy as well as e-commerce, gaming, video streaming, all of these drove strong surge in demand on the cloud front. As we look ahead at the second half, of course, given the total COVID environment and uncertainties around COVID, around the globe, we basically have limited visibility, yet, we do believe that cloud demand in the second half of the calendar year will continue to be healthy for us. We work closely with our customers in terms of understanding their inventories. We understand what their demand trends are. And from what we can see, customer inventories with respect to cloud are in a healthy place. And of course there are other parts of the market such as mobile phones, where there are other considerations such as geopolitical considerations as well as related to COVID as well, where customers may have built up some additional inventory. And in mobile in particular, you saw in China that how in April post-COVID within China the demand went up, surged up for smartphones. So some of the customers may be preparing for -- as the consumer comes back, given the low point that the world experienced in March, April timeframe, customers wants to be prepared to supply the smartphone demand to them as well. So overall, it's a mixed picture with respect to the inventory on the customer front. Cloud inventories are in decent shape. Mobile, I would say somewhat in anticipation of demand as well as managing to the supply chain considerations due to COVID, and some geopolitical considerations as well. So overall, I would say when we look at fiscal first quarter, the environment is similar to what we have experienced in FQ3, FQ4. And of course our best assessment is baked into the guidance that we have provided to you.

Operator

Operator

Thank you. Our next question comes from CJ Muse of Evercore. Your line is open.

CJ Muse

Analyst

Good afternoon. Thank you for taking the question. I guess a question on gross margins. How should we be thinking about mix, particularly DRAM, as we move into the August quarter? And I guess what would love to hear, as part of that, what implied cost downs will look like? And really just trying to understand, the nice step up you're seeing, how much of that is mix versus cost down versus perhaps other?

Dave Zinsner

Analyst

So, well, let me step back to Q3 just for a second. So gross margins, obviously, expanded in the third quarter as well. As I said in the prepared remarks, I'd say that, that was -- the pricing environment in both DRAM and NAND combined with just a richer mix of higher value products, which obviously carry with it better gross margins. From a high value solution perspective, I think we see that again in the fourth quarter that is helping drive an improved outlook for gross margins for the fourth fiscal quarter. CJ, that we don't telegraph pricing and cost out for future quarters. But suffice it to say we take both pricing and cost reductions into account, and obviously the combination of those are pretty favorable. The other thing I would say is in the third fiscal quarter, we did have some expenses associated with COVID-19 both in terms of just increased spending on our part to manage through some disruptions that we had early on. And then on top of that, we did have to move around the back-end production that did increase our tariff expense in the third quarter. So those things we wouldn't expect to happen again in the fourth quarter, which is helping also on the gross margin front in the fourth quarter.

Operator

Operator

Our next question comes from Blayne Curtis of Barclays. Your question please.

Blayne Curtis

Analyst

Just on CapEx. It seems like this year, there was some concern that maybe lowered it 1 billion. I guess, when you look at next year, I don't know where your starting point was. So I was wondering if you could walk us through some of your moving pieces. You talked about 5G as being the big tailwind. That makes sense. I'm curious what you would highlight that you're taking in account for next year on the other way?

Dave Zinsner

Analyst

The one thing to keep in mind is so CapEx spending this year had a fair amount of construction expense. And actually we drove the front-end equipment expense down quite considerably on a year-over-year basis. So as I said in the prepared remarks, it was down more than 40% in both DRAM and NAND. So, we cut back pretty heavily on the front-end equipment side this year. Next year, we would expect some of that to come back. In particular, we're going through a full rotation into our second-generation replacement gate that certainly will drive some cut back increases. And offsetting that, we'll have to look at construction and see what directionally we want to do there. I think we haven't firmed up on the CapEx plans quite honestly for the year. As you know, we maintain a lot of flexibility around CapEx. We take a hard look at the demand profile of bits over the next few years and we kind of manage the front-end CapEx accordingly to make sure that we're staying aligned with that. So, over the next couple of months, we'll continue to refine our outlook over the next year or two. And I think we'll be able to give you a better picture when we have our fourth quarter earnings announcement. I would say when we looked at coming in pre-COVID levels on CapEx front for front-end equipment, and now that we look at it now, it certainly has been cut back. And our expectation is that will impact kind of our bit supply in the calendar fourth quarter.

Operator

Operator

Thank you. Our next question comes from Harlan Sur of JP Morgan. Your line is open.

Harlan Sur

Analyst

Congratulations on the solid execution. Last earnings call the team highlighted the supply production shift and mix from mobile to server DRAM to service the higher demand from your data center customers. Given the outlook for stronger data center demand, are you guys keeping the production mix more heavily weighted towards server DRAM? Or are you already starting to shift part of your DRAM production mix back to mobile?

Sanjay Mehrotra

Analyst

So we, of course, manage our mix on an ongoing basis. We assess customer demand expectations and make judgments regarding managing that mix. So yes, like you noted, we had shifted some of the supply from mobile towards the server applications. And at this point, we continue to make -- study how the trends are evolving and we think we are in a good position with respect to managing our mix. But, yes, some changes are needed, we will of course revert to making those changes in the future.

Operator

Operator

Thank you. Our next question comes from the line of Timothy Arcuri of UBS. Your line is open.

Timothy Arcuri

Analyst

Thanks a lot. Sanjay, you talked about Huawei, I think twice or maybe three times. And I know you've been reshipping under the licenses, and the new restrictions are really on ASICs, not on standard products. So, is that comment really more around the fact that this is sort of the last extension of the commerce licenses? And so you won't be able to ship to them in another three months, and can you sort of quantify how much is your Huawei exposure right now? Thanks.

Sanjay Mehrotra

Analyst

So thanks for asking that question. Just to be clear, the Huawei placement on entity list, we had applied for licenses and we secured those licenses for mobile and server shipments. And we do not supply into the networking side of the business. We never sought that license. So the entity list placement that had happened several months ago did impact some of our outlook but we have been operating under the licenses that we have already received. The comments that I was making today is really related to last month's action by Commerce Department, which will go into effect sometime next month. And as a result of that action, we are already starting to see an impact in our fiscal Q4 as our customers react to the actions by the U.S. and quite frankly impact related to Huawei are still unfolding. We expect some of the impact to Huawei, yes, related to the foundries but it affects their potentially overall considerations on managing their business, managing their supply chain. And the effect of some of these impacts will continue in FQ1 and beyond as well. And then this is compounded further by changing inventory strategies at customers as well as market share shifts that happen between the smartphone players. So as far as we are concerned, that we have improved our revenue diversity. We have significantly expanded and strengthened our product portfolio. And we have good design-in activity with all key players, particularly with new products that we have introduced, such as UFS 3.1, LP5, DRAM and multichip packages. So we continue to work with our customer ecosystem to mitigate the effects of this but the particular comments that you heard us talk about on the Huawei front really relate to the actions from U.S. government that had -- last month that has impacted customer reaction, the Huawei reaction to those actions and impacting our outlook in FQ4.

Timothy Arcuri

Analyst

And I guess just how much of revenue was maybe in May?

Sanjay Mehrotra

Analyst

In the May quarter, the FQ3 quarter, that did not -- the action announced last month, did not -- action announced by the Commerce Department last month did not have an effect in FQ3.

Dave Zinsner

Analyst

Now, sufficed to say that we didn’t list them as a over 10% customer. So you can make the assumption that it was below 10%.

Operator

Operator

Thank you. Our next question comes from the line of Joe Moore of Morgan Stanley. Your line is open.

Joe Moore

Analyst

I wanted to ask about customer inventory, I want to revisit that. To the extent that customers are wrestling with pretty unprecedented potential supply challenges, do you think they're building up buffer inventory to deal with that? We've seen single earthquakes in one region cause that to hit another in the past, now we’re dealing with rolling outages across multiple continents. Do you think customers maybe building inventory. And if so, do you think memory sort of less or more impacted than other things from that? And I have a follow up.

Sanjay Mehrotra

Analyst

So what I can tell you is that Micron itself, in our supply chain operations, has focused on making sure -- given all the considerations around the globe, with all the uncertainties around COVID and COVID containment and COVID spread, Micron itself in its supply chain operations is increasing the inventory for raw materials to make sure that we are well prepared to meet our customer demand. So this trend of higher level of inventory, elevated level of inventory is being talked about and is common in the tech supply chain. And with respect to our specific customers for memory and storage, so as I mentioned earlier, so yes, some customers may have built some inventory given their considerations, their concerns around supply -- potential supply chain disruptions that may occur due to all the COVID related uncertainties as well as, as I pointed out some of the customers in the mobile may have built some inventory given U.S.-China trade tensions and the regulations. So the thing is, these are unprecedented times, uncertain times, not just for us or for the memory industry, but for our customer ecosystem as well. And customers’ inventory strategies are changing, they are adapting as they themselves see how their market trends are evolving and how they want to best address their own inventory position as well. So this is a changing environment. We continue to work closely with our customers. And we make adjustments as appropriate. And key is to be adaptable and to be agile. And I think we have shown over the course of the first half of this calendar year that we have been really running our operations with tremendous amounts of adaptability and agility and continuing to produce healthy results.

Joe Moore

Analyst

Great, thank you for that. And then in terms of the strength that you guys are seeing in the cloud in the second half, would you differentiate it all by geography? I think you mentioned China being stronger. But is it any different China versus the rest of the world in cloud?

Sanjay Mehrotra

Analyst

We're not going to break it down here between China and rest of the world. But overall, when we look at it in totality, we continue to see healthy demand trend in cloud in the second half of the year. And of course, cloud -- when you look at long-term trends, I mean, long-term cloud is still actually in early innings. And long-term trends for cloud are strong. Because AI as well as, 5G, 5G driving more intelligent devices at the edge, growing more data opportunities that really is a virtuous cycle between cloud and intelligent devices at the edge. And then industrial IoT and everything around autonomous and robotics, all of these trends point to growth at the edge as well as in the cloud. So long-term trends continue to be healthy. Will it ever be a little bit lumpy here or there? Certainly, it can be. But the point is that long-term growth drivers are solid and secular in nature for cloud.

Operator

Operator

Thank you. Our next question comes from Mitch Steves of RBC capital markets. Your line is open.

Mitch Steves

Analyst

So I think you mentioned two things on the call there, I wanted to double click on. So the first one is, you mentioned that some of the shipments of semi cap didn't come in on time. So is this enough in your opinion to kind of impact the price of memory. I'm not looking for specific numbers. But was the shipment enough -- impactful enough do you think to -- or supply enough to move the price? And then secondly, just high level, any comments on the U.S. government kind of incentivizing U.S. manufacturing. So we got TSMC coming to United States and any impact you guys think it'll have on you guys in the future?

Sanjay Mehrotra

Analyst

So regarding the equipment fees that you asked, let me be very clear that Micron did receive its equipment in time, because our equipment deliveries were rather early in fiscal Q3 toward our 1z technology RAM and DRAM, and of course, other aspects on demand front as well. So we did not say that equipment deliveries were delayed for us during FQ3. However, it is well known and has been talked about in the industry that given the various challenges due to COVID, such as logistics and transportation related challenges, as well as supply chain challenges, some of the equipment deliveries have been impacted in the industry. And, yes, for us in the future it is possible, given the challenges of COVID that some of our deliveries in the future may get impacted. But in the past we have been in good shape, overall, with respect to our receipt of equipment. Again because timing of most of that equipment delivery was such that we were able to actually escape some of the potential challenges in this regard. So from a industry point of view, if equipment deliveries get impacted, which has been talked about, there have been reports, equipment suppliers have talked about some of that as well, then obviously that impacts technology transition capabilities and therefore it can impact supply, perhaps some supply growth somewhat lower than pre-COVID expectations due to the difficulty in making sure that the equipment is delivered on time as well as equipment installed and equipment RAM is happening smoothly given all the travel considerations involved as well. So yes, to the extent that affects the supply growth and lessens the supply growth, it obviously impacts the industry supply and demand environment. We've talked about the demand due to COVID in certain pockets certainly has…

Operator

Operator

Thank you. Our next question comes from Chris Danely of Citigroup. Your line is open.

Chris Danely

Analyst

Can you just talk about the linearity of bookings during the quarter to-date, sort of build all quarter, was there some volatility in there? And then you also mentioned that mobile and data center were the strongest end markets, were both of those stronger than expected?

Dave Zinsner

Analyst

So linearity of bookings was pretty -- I will call it, pretty linear through the quarter, no surprises. And the mix, of course, as we said data centers showed good strength through the quarter and mobile was a bit weaker than perhaps we were thinking coming into it, but just in terms of linearity. But in general, I would say actually a fairly linear quarter for us.

Operator

Operator

Thank you. Our next question comes from Mehdi Hosseini of SIG. Your line is open.

Mehdi Hosseini

Analyst

Most of the good questions have been answered. I just have a follow up. I'm just wondering, Sanjay, what would it take for your customers to feel comfortable in signing a multiyear, multi-quarter rather contract. I remember when supply was tied back in 2016 and '17, the industry was highlighted longer term contracts associated with enterprise customers. I think that has changed. And in that context how do you see this coming back and a more peculiar part of the memory industry?

Sanjay Mehrotra

Analyst

So Mehdi, you were breaking up a little bit. However your question is a good question. And of course, as you know, our customer base is extremely well diversified from automotive to data center to PC to smartphones and networking and industrial and consumer customers. So customer requirements with respect to discussions around supply -- and from us they vary. Some of the customers are managing it on monthly basis, some manage it on quarterly basis and there’s some customers we do have supply agreements that extend for a year’s timeframe. Of course, certain pricing decisions, et cetera, I mean are not part of these contracts, they tend to be around supply and discussions around pricing tend to be on an ongoing basis. Auto is an example where the contract can be multiyear contracts and long-term contracts. So, it really varies from market to market and you know that the technology and product mix continues to change as well. So, I think we want to be careful in terms of the length of the contracts that we manage with the customers and we manage I believe the diversity of our customers very well. And our customers value our supply, they are valuing the product portfolio that Micron is delivering. They are recognizing that we are the only company in the world that have NAND, DRAM and 3D XPoint and the ability to bring innovative products and solutions to them, better mix of technologies in them as well and this really positions us uniquely. So our discussions really regarding longer term nature or product roadmaps and supply considerations, weave in all of these various aspects and are built around the roadmaps as well. So things do change in this business and therefore, multiyear contracts are more in the markets that are auto market where more legacy nodes are required to be in production for longer terms. But the parts of the markets where technology and products are moving fast, it's not about multiyear contract there but in varying lengths of contracts depending on the end market customers.

Operator

Operator

Thank you. Our next question comes from Karl Ackerman of Cowen. Your line is open.

Karl Ackerman

Analyst

It's great to see the improvements in your SSD segment, both client and enterprise. First, what sort of percentage could QLC drives represent as a portion of your overall SSD mix next year, could it be 25% or more? And I'd appreciate hearing your perspective on the developments taking place in enterprise such as these. On one hand, your U.S. based competitor has been adamant, they're going to gain significant share in enterprises SSDs this year. Yet merchant controller manufacturers do enable cloud providers to design their own in-house enterprise SSDs rather than just relying off-the-shelf SSDs from OEMs. So I was hoping if you could just provide the opportunity that you see in enterprises SSDs this year versus peers, and how you see that playing out in the next 12 to 24 months, particularly as some of the new technologies that you're introducing and providing such as PCIe 4.0 becomes more mainstream? Thank you.

Sanjay Mehrotra

Analyst

Thank you for asking the question. We are very pleased with our execution in SSDs as we noted that record quarter for us in SSDs and really solid sequential growth in SSDs. And this is happening as we have said before, that during calendar year 2020 we will be expanding our portfolio of SSD solutions, introducing NVMe solutions for client as well as data center markets. And we have said before that as we bring out those new solutions, as we qualify them with those customers, those NVMe solutions, it will give us an opportunity during the course of the year to gain share. And this is what has been happening during the course of this year. With our strong performance in SSDs, we actually have been gaining share. Yet our share is still relatively low and as we continue to bring out new products in the future, and several are underway and several qualifications are underway as well with our customers, we will have ongoing opportunities through the course of next year as well in terms of driving for profitable share gains in the SSD market. And regarding QLC that you asked about, we are really pleased with our execution on the QLC front as well. We are shipping QLC SSDs in the consumer market as well as we have product offerings that we will be having, drive future opportunity for us on the value side of the PC -- on the OEM front as well. And QLC SSDs are also being used in read intensive applications and replacing 10K HDDs as well. So you see, there are multiple end market applications and opportunities for our SSDs. And we are already more than 10% of our total NAND consumption with respect to QLC and this presents a good opportunity for us. And we fully expect our SSD mix to continue to increase as we bring out more new products over the course of next several quarters. So, yes, I mean QLC as a mix of SSD percentage will go up for us going forward.

Karl Ackerman

Analyst

Thank you.

Sanjay Mehrotra

Analyst

And let me just add that QLC is obviously an opportunity that instead of three bits per cell, it has four bits per cell. So obviously, once done right and you really have all the borne cost taken care of on the product side, it gives you lower cost and therefore improved profitability opportunity as well. So we are certainly focused on increasing the mix of QLC. At the same time, TLC will remain vast majority of the market for a considerable period of time.

Operator

Operator

Thank you. Our final question comes from the line of Mark Newman of Bernstein. Your line is open.

Mark Newman

Analyst

Hi, thanks for squeezing me in. Congrats on strong numbers today. Just as a follow up question on the data center segment, that seems to be -- and it sounds like everything you said stays very upbeat, quite bullish on data center demand remaining quite strong. There seems to be some worries in the market, particularly around some investors of hyperscalers, inventory having increased slightly. And I think the worry is stemming from what happened in 2018 with the cuts in orders in late 2018, which continued through much of 2019. So, my question is, how has the communication changed with the data center -- with the hyperscalers? You get -- are you having more frequent and closer communication with them to determine -- to try to get a better idea of what their inventory levels are? Or otherwise, how can you help kind of suit those pairs that the data center demand is going to remain stronger for longer, as we hope it will?

Sanjay Mehrotra

Analyst

So first of all, I would say on the inventory side, pre-COVID data center customers as well as other customers largely had inventories that had returned to normal levels. And certainly, supplier inventories were at normal level as well pre-COVID. And in the COVID environment, work-from-home environment has driven strong surge in demand on the data center front. And as we mentioned, we expect dimensions to continue to be healthy in the second half for data center as well. In terms of inventories in the data center market, yes while certain customers may be carrying higher levels of inventory, again for the reason that I’ve mentioned earlier related to their own supply chain considerations, as well as changing environment with respect to the demand. But the point is that compared to 2018 or 2019 environment, customer inventories are really at a much better, much healthier levels. This is not like a 2018, 2019 situation, even if certain customers are carrying some higher levels of inventory, again given the uncertainties around COVID. And another point I would say is that while COVID does give us lower visibility, and does bring about uncertainty, not just for us, but for our customers as well, cloud is an area where the long-term dimensions, as I mentioned are secular in nature overall. So memory and storage, given the kind of applications that customers, our data center customers, hyperscalers are working on, those are requiring more memory and more storage. So the longer term trend continues to be healthy. In the near term, yes, I mean COVID does have unprecedented amount of challenges, and uncertainty in the entire tech ecosystem and we're doing our best to continue to work with our customers. Our relationships today, since you were asking about those, are certainly lot closer than they were in the previous timeframe. I would say that even hyperscale customers have become somewhat more sophisticated in terms of understanding the memory dynamics and improving their own supply chain operations. So it's really a two-way relationship. We do work closely together with them. Having said all of that of course, our visibility cannot be perfect in this area. We continue to focus on working closely with the customers, understanding the requirements and planning our supply chain accordingly. And what also helps is that the markets are quite diverse for us. I mean yes, cloud is a strong driver of growth for the business, but also we are well diversified with strong mobile footprint as well as PC and between DRAM and NAND. And as we talked about, diversified into the gaming side with new gaming consoles coming in, needing more DRAM, twice as much DRAM, the new gaming consoles. So diversity of the business is certainly a helpful factor for us to manage through some of these uncertainties.

Operator

Operator

Thank you. Ladies and gentlemen, this concludes today's conference call. Thank you for participating. You may now disconnect.