Good afternoon, and thank you for attending today's MedAvail Second Quarter 2022 Earnings Call. My name is Austin, and I will be your operator for today. [Operator Instructions] I would now like to pass the conference over to our host, Caroline Paul, Investor Relations with MedAvail. Caroline, you may begin.

Thank you, and thank you all for participating in today's call. Joining me are Mark Doerr, Chief Executive Officer; and Ramona Seabaugh, Chief Financial Officer. Earlier today, MedAvail Holdings, referred to as MedAvail or the company, released financial results for the second quarter ended June 30, 2022. A copy of the press release is available on the company's website. Before we begin, I'd like to remind you that management will make statements during this call, including statements or responses in addressing your questions that include forward-looking statements within the meaning of federal securities laws, which are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Any statements contained in this call or in response to your questions that relate to expectations or predictions of future events, results or performance or similar statements are forward-looking statements. All forward-looking statements, including, without limitation, those relating to our operating trends and future financial performance, the impacts of COVID-19, the ongoing military action launched by Russian forces in Ukraine or the impact of other global economic conditions, including any economic effects stemming from adverse geopolitical events and economic downturn and inflation or interest rates on our business and prospects for recovery, expense management expectations for hiring, growth in our organization and reimbursement, market opportunity and expansion and guidance for revenue, gross margin and operating expenses in 2022, are based upon our current estimates and various assumptions. Any forward-looking statements involve material risks and uncertainties that could cause actual results or events to materially differ from those anticipated or implied by these forward-looking statements and do not guarantee future performance. Accordingly, you should not place undue reliance on these statements and should not rely on them in making an investment decision without considering the risks associated with such statements. For a list of description of the risks and uncertainties associated with our business, please refer to the Risk Factors section in our most recent periodic reports, including our annual report on Form 10-K and our quarterly report on Form 10-Q filed with the Securities and Exchange Commission. This conference call contains time-sensitive information and is accurate only as of the live broadcast today, August 11, 2022. MedAvail disclaims any intention or obligation, except as required by law, to update or revise any financial projections or forward-looking statements, whether because of new information, future events or otherwise. And with that, I'll turn the call over to Mark.

Thank you, Caroline, and good afternoon, everyone. In the second quarter, we continued to execute against our strategic priorities of increasing dispensing MedCenters and utilization, expanding Pharmacy Technology and reducing costs across the enterprise. Net revenue in the second quarter was $11.2 million, representing over double the revenue in the same period of the prior year. Retail Pharmacy Services generated $10.6 million in revenue for the second quarter of 2022, representing 137% growth over the same period in 2021, while Pharmacy Technology revenues were essentially flat at approximately $500,000 year-over-year. Pharmacy Technology revenue can be variable from quarter-to-quarter due in large part to customer purchasing patterns associated with enterprise-level capital sales. As a result of our progress year-to-date and visibility into the second half of the year, we are introducing net revenue guidance of at least $42 million for the full year 2022. We are also raising our projection of 25 to 30 net new dispensing units for the full year 2022 to 30 to 35 net new dispensing units. Now I'd like to share a few highlights from the quarter that will illustrate the effectiveness of our strategic initiatives, and then Ramona will provide more detail on our financial results and outlook. Turning to Retail Pharmacy Services and SpotRx. We ended the second quarter with 91 dispensing units, representing a 3% increase from 88 as of March 31, 2022, and a year-to-date increase of 34%. Net cumulative deployments at the end of Q2 2022 were 98 units. We continue to drive our corporate strategy to leverage our expansion with current clinic partners and seek to broaden our footprint as they continue to build their networks. We work purposefully with each of our partners on selecting sites we view as being highly productive in order to drive profitable growth. As…

Thank you, Mark. Turning to our second quarter results. Net revenue for the 3 months ended June 30, 2022, was $11.2 million, a 122% increase from $5 million in the same period of the prior year. This was aided by a 136% increase in Retail Pharmacy Services revenue over the same period in 2021. As we have indicated in the past, Pharmacy Technology revenue can be variable from quarter to quarter due in large part to customer purchasing patterns associated with enterprise-level capital sales. As Mark mentioned, we ended Q2 2022 with 91 net dispensing units, a 3% increase from 88 at the end of Q1 2022. Net cumulative deployments at the end of Q2 2022 was 98. As a reminder, we define net dispensing units as sites that are live, meaning that such sites have payer network acceptance, pharmacy Board approvals and trained clinical staff or clinical account managers. Gross margin for the second quarter 2022 was 8.2% as compared to 3.4% in the second quarter 2021. Consolidated margins in the second quarter 2021 benefited from the higher contribution from the Pharmacy Technology segment. Our pharmacy segment gross margin improved from 1.3% in the second quarter of 2021 to 6.7% in the second quarter of 2022. Total operating expenses for the second quarter of 2022 were $12.3 million, a 16% increase from $10.6 million in the second quarter of 2021. Our pharmacy operations and selling and marketing costs increased as a direct result of our growing pharmacy and MedCenter portfolio. General and administrative costs increased due to higher equity compensation and executive severance costs in the second quarter of 2022. Adjusted EBITDA, which we calculate by adding back interest expense, depreciation and amortization, stock-based compensation and excludes nonrecurring expenses and other income to net loss, was a loss of…

Thank you, Ramona. Thank you for joining the call today. We look forward to updating you on our progress in the coming months. With that, we will now open it up to questions. Operator?

[Operator Instructions] Our first question is with Charles Rhyee from Cowen.

Congrats on the quarter, Mark and Ramona. Mark, I kind of missed a little bit at the beginning. You mentioned AdventHealth. Can you just go over what you said again? The phone was cutting in and out a little bit.

Yes. Charles, I think in that part, I was talking about we opened up our Tampa hub pharmacy, right? We had one pharmacy in Orlando. We opened up the Tampa pharmacy driven by current clients like Cano Health and IMA Group and sites being over there. And then we also signed a new agreement with AdventHealth. So we put a master service agreement in place. We also signed to implement 2 clinics with them, one of which is live already. And they're a very large health system there. They've got about 50 care pavilions and hundreds of sites of care. So represents another scalable partner for us in the Tampa, Orlando area.

Got it. And with Advent, is there an opportunity also to put the MedCenter into their hospitals as well? Or is this really just to be used in the clinics right now?

Right now, we're starting with the clinics. I think we've really got a nice partnership going there, and it could lead to other opportunities within the organization. But we're going to focus on the SpotRx clinic implementations at this point.

Okay. That makes sense. So obviously, you've introduced guidance here of at least $42 million in revenue. If we just take the run rate -- and also you increased the dispensing unit guide. If we take the run rate just here on the second quarter, that would be about $42 million. Anything to think about that? Because you certainly outperformed, I think, here in the second quarter. You're increasing the number of sites that you have. I would imagine the productivity of the sites are improving as the early ones are ramping up. Anything you can kind of provide why the guide might be set here at $42 million?

Yes. I think we feel confident in the $42 million, right on the run rate. We continue to focus on the organic productivity in the network with a balance on the new site. And I believe we're going to continue to get that productivity up but continuing to learn about how we do that.

Okay. And then on the margins, obviously, I think in previous quarters, you guys had talked about kind of getting to the high single digits by the year-end. It looks like we've obviously gotten there a little bit faster. Where should -- where would you want to see gross margins probably by year-end? Can we be breaking double digits here by year-end? Or is that something that you'd see further out?

I think what we've done, in large part, is work inside of the current agreements that we have to maximize the gross margin, always looking for more opportunity to grow faster. We do -- because we're limited a little bit by being able to renegotiate some contracts and expand those margins. So we're going to stick with that guide to hit the 8% to the 9% by the end of the year and certainly would like to accelerate it if possible. But I think we're going to stick with the guidance right now. And Ramona, I don't know if you had anything you'd like to add.

No, I concur with everything you just said.

All right. Great. And my last question is on the sort of the efforts to reduce cash burn. Can you remind us what the cash burn in the fourth quarter of last year was?

Ramona, do you want to take that?

Cash burn in Q4 was -- yes, the cash burn in Q4 was about $15 million, I believe. And we expect, as we said, to at least reduce that by 20% by Q4 this year, and that remains on track.

And then is it fair to think that we would expect that cash burn to continue to decline next year largely as revenues improve? Or would you expect more cost saving initiatives flow into next year as well?

I think both. I think we will continue to focus on improving gross margin, improving our operating cost, expanding our revenue and the margin that, that brings. So both of those would contribute then to the reduction of the cash burn.

Got it. And sorry, one last one for me. The increase in the dispensing unit guide, what's driving that? Is that just existing clients accelerating their deployment plans? Or is it conversion of your pipeline signing new clients like Advent here?

Yes. Charles, similarly to what Ramona said, I would say it's both from a standpoint of we've got really strong demand from our qualified partners that is scalable. And we talked about sort of the growth in Arizona being a driver there. And then we're also really happy with the pipeline that we're seeing and being able to announce AdventHealth. We believe there's other new partners that we can bring on that's helping drive our guidance up on the net new dispensing units to 30 to 35.

Great. I appreciate all the comments. Congrats again.

Charles, thanks for the questions.

Our next question is with Brooks O'Neil from Lake Street Capital Markets.

I have a few questions, too. I guess I'd like to start off. Maybe you could just give us a little bit of color on what your large clients are seeing in terms of are they seeing strong -- I don't know, you might call it same unit growth. Just whatever you could say about the experience your existing large clients are having would be great.

Yes. Brooks, it's a good question. I would say where we've seen the demand, I think, what I would call the patient visits return mostly to the pre-COVID sort of demand, and that's happened over the first half of this year. So I think it's relatively back to what I'd call pre-COVID. I think it remains strong. And from what we're seeing in our patient conversion and our prescription rate, it's certainly playing out in the metrics and what you're seeing in our revenue growth.

Yes. Great. And would you say the trend of home delivery with the return to normal in the clinic, has that fallen off? Or is there still pretty good demand for home delivery as well?

Yes. I mean I think the demand for convenience is still there. We are seeing -- and it's one of our focuses, is to optimize MedCenter dispensing. And we are seeing an improvement there. And we talk about productivity at the MedCenters. We haven't released any stats on it, but we continue to focus on that as a clear opportunity, and that's part of the way that we're expanding the gross margin. So that's a contributor as we use the MedCenter more than home delivery to see that margin expansion.

Yes. Okay. Good. And then you talked quite a bit about Florida and Arizona. Would you say you're having success in Texas and California and Michigan as well?

Yes. So we're not operating in Texas. It is a target today for us, as we stated before. Illinois and Texas have favorable regulations, and we do have demand from current customers potentially open there. When I think about the other 2 markets that we didn't mention, Michigan and California, we're seeing demand in both of those markets. Michigan, we are working under a Board a pharmacy waiver. So there are some limitations on that waiver right now. We are actively working with the Board to promulgate rules around it. But we are seeing increase in utilization in Michigan in the sites. And in California, we continue to focus on that area. We've got 3 hub pharmacies, and we continue to build the business there organically with partners that are expanding.

Great. And I understand that the Pharmacy Tech business is lumpy, but could you comment at all about the pipeline you're seeing in that side of things? Is there still interest in that opportunity?

Yes. We've talked in previous calls around really the Epic integration, and we were in their App Orchard. That integration now, we're finishing off what we call the complete integration with our first partner, still intend to have that done by the end of the year. That type of integration as well as the integration with McKesson is helping us build a pipeline. And as we said, we intend that technology sales will be flat this year but really building a pipeline for 2023, new sales team in place, and we are seeing increased inbound interest in our technology. And again, somewhat because it addresses some of the challenges that are out there today with the labor shortage of pharmacy techs as well as the increased wages, the MedCenter represents an economical way of increasing sort of patient access and satisfaction without needing to put additional labor.

That's great. Congratulations on the progress you're making.

Thanks, Brooks. Really appreciate it.

Thanks, Brooks.

At this time, there are no further questions. [Operator Instructions] There are no further questions. So I'd like to pass the conference back to the management team for any closing remarks.

I just want to thank everyone for joining us this evening, and I want you to take care. Thank you.

That concludes today's call. Thank you for your participation. You may now disconnect your lines.