Earnings Labs

Cloudflare, Inc. (NET)

Q3 2021 Earnings Call· Fri, Nov 5, 2021

$208.77

-1.69%

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Transcript

Operator

Operator

Good afternoon. My name is Julianne, and I will be your conference operator today. At this time, I would like to welcome everyone to Cloudflare's Q3 2021 Earnings Call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question-and-answer session. [Operator Instructions] Thank you. Jayson Noland, Head of Investor Relations, the floor is yours.

Jayson Noland

Analyst

Thank you for joining us to discuss Cloudflare's financial results for the third quarter 2021. With me on the call, we have Matthew Prince, Co-Founder and CEO; Michelle Zatlyn, Co-Founder, President and COO; and Thomas Seifert, CFO. By now, everyone should have access to our earnings announcement. This announcement as well as our supplemental financial information may be found on our Investor Relations website. As a reminder, we'll be making forward-looking statements during today's discussion, including, but not limited to, our customers, vendors and partners operations and future financial performance; anticipated product launches and the timing and market potential of those products, the company's anticipated future revenue, financial performance, operating performance, non-GAAP gross margin, non-GAAP net loss from operations, non-GAAP net loss per share, shares outstanding, non-GAAP operating expenses, free cash flow, non-GAAP effective tax rate, dollar-based net retention rate, paying customers and large customers. These statements and other comments are not guarantees of future performance, but rather are subject to risks and uncertainties, some of which are beyond our control, including, but not limited to, the extent and duration of the impact of the COVID-19 pandemic and adverse conditions in the general domestic and global economic markets. Our actual results may differ significantly from those projected or suggested in any forward-looking statements. These forward-looking statements apply as of today, and you should not rely on them as representing our views in the future. We undertake no obligation to update these statements after this call. For a more complete discussion of the risks and uncertainties that could impact our future operating results and financial condition, please see our filings with the Securities and Exchange Commission as well as in today's earnings press release. Unless otherwise noted, all numbers we talk about today other than revenue will be on an adjusted non-GAAP basis. Our current and prior period financials discussed are reflected under ASC 606. You may find a reconciliation of GAAP to non-GAAP financial measures in our earnings release on our Investor Relations website. For historical periods, a GAAP to non-GAAP reconciliation can be found in the supplemental financial information referenced a few moments ago. We would also like to inform you that we'll be participating in the Jefferies Cybersecurity Summit on November 10, the RBC Capital Markets TIMT Conference on November 16, at Credit Suisse Annual Technology Conference on December 1 and the Wells Fargo TMT Summit on December 2. Now, I'd like to turn the call over to Matthew.

Matthew Prince

Analyst

Thank you, Jayson. We had a landmark quarter. In Q3, we achieved revenue of $172 million, up 51% year-over-year. We continue to see particular strength across our large customer segment, those that pay us more than $100,000 per year, and ended the quarter with 1,260 large customers, up 16% quarter-over-quarter and 71% year-over-year. Our average contracted customer now spends over $100,000 annually with us, up from an average of $72,000 when we went public just over two years ago, evidencing our success selling to larger and larger enterprises. Our dollar-based net retention remained strong at 124%, and we achieved a record gross margin of over 79% in the quarter. It was also a milestone quarter because we reached profitability, delivering a positive operating margin and EPS. When we went public, we anticipated we'd reach breakeven in the second half of 2022. At our Investor Day earlier this year, we updated that forecast to Q1 of 2022, but our continued strong growth and relentless efficiency allowed us to reach this milestone even earlier. While we are proud to be profitable, I want to repeat what I said in our earnings call last quarter. We have a long-term operating margin target of 20%. We remain confident in our ability to reach that long-term target, but we are not in a rush to get there. When we say long term, we really mean it. As long as we can achieve extraordinary growth, we anticipate that we will pour our profits back into our research and development and sales and marketing machine. We are nowhere close to being out of ideas from new products to build for customers to buy them. We anticipate that we will hover just below or just above breakeven likely for years to come. Rather than depositing our profits in…

Thomas Seifert

Analyst

Thank you, Matthew, and thank you to everyone for joining us. We delivered another excellent quarter, driven by record large customer additions, which continues to outpace top line revenue. We achieved an important milestone in the third quarter, reaching non-GAAP operating profit and net income profitability for the first time. This milestone is a testament to the strength of our business model and our ability to drive both high growth and operational leverage. Turning to revenue. Total revenue for the third quarter increased 51% year-over-year to $172.3 million. You may recall in third quarter 2020 with a onetime benefit of $1.9 million related to a customer renewal. Excluding this onetime benefit, our year-over-year revenue growth would have been 53.5%. The growth in revenue was driven by another quarter of strong customer demand both in terms of new local acquisition as well as expansion within our existing customer base. From a geographic perspective, we saw continued strength in both the U.S. and internationally. As a percent of revenue and increased 62% year-over-year. APAC represented 14% of revenue and increased 25% year-over-year, especially impressed by the accelerating growth we are seeing in Europe, which is driven by strength in large customers and expansion. We continue to expand our China network with JD Cloud and are seeing performance improvements for our customers of 30% or more compared to our previous China network. Turning to our customer metrics. We exited the quarter with 132,390 paying customers, representing an increase of 31% year-over-year with another record number of large customer additions in the third quarter, adding 172 large customers sequentially and 524 customers year-over-year. We ended the quarter with 1,260 large customers, representing an increase of 71% year-over-year. We saw significant expansion from our large customers, which allowed us to maintain a strong dollar-based net…

Operator

Operator

Thank you. [Operator Instructions] Your first question comes from Matt Hedberg from RBC Capital Markets. Please go ahead. Your line is open.

Matt Hedberg

Analyst

Great. Thanks, guys, and congrats on the results here. Yeah, Matthew or Thomas, success in large customers was again super impressive. Now I think clearly, this is a reflection of your products and vision. But can you talk about other aspects that could be positively impacting some of these large deals like direct rep productivity, maybe it's partners influencing deals. And I know everybody wants to know about the competitive landscape as you move up into the larger enterprise or?

Matthew Prince

Analyst

Yes. I'll start, Matt, and then Thomas can weigh in with some more. So I think that success often is a combination of doing lots of things well. And we really have continued to march upmarket to larger and larger customers over time. So I think a couple of things are true. One, as we have successfully launched more and more products, we're seeing those products attach to our existing customers. And so about half of the customers that are new, large customers are existing customers that spend more with us and grow into that category. But the other half our new customers are totally new logos to us. And I think that is both our success of building out our sales team and our go-to-market motion, where increasingly, we have absolutely top-notch field sellers with relationships to sell into those larger and larger accounts. And we're seeing success in going upmarket. I think that what we want to deliver and what we're building, if you fast forward 10 years from now, it's going to look like a traditional enterprise sales team, what's different about how we're building that is, as we've always said, that we get to invest behind the demand, not in front of it. And I think that the difference is that makes it less likely that we make a mistake as we continue to move upmarket. In terms of the competitive landscape, I don't think we've seen a significant change. I think our win rates across competitors continue to be very attractive and improving. We still think that there are a whole bunch of legacy hardware boxes that are out there that we are replacing. And I think we're on the right side of history. And so more and more customers are turning to us. I think the last thing is that COVID was a real wake-up call for IT organizations. And what I hear over and over again from the largest companies, even folks that were very cloud reticent in the past is that they never want to live through something like that again. And so organizations that might have been hesitant to use a service like Cloudflare now see us as a no-brainer. And so I think while COVID was difficult insofar as IT organizations really battened down the hatches and shut things down. I think what we're seeing now is that people are coming out the other side, people are saying, okay, I need to embrace the cloud. I need to embrace a service like Cloudflare. And I think we're in a unique time where everyone is taking our phone calls.

Matt Hedberg

Analyst

That's super helpful. And then I have to ask about R2. Obviously, that was a really exciting announcement this quarter. And I know it's going to take time to impact the model. But perhaps you could talk a little bit more, double click on really how this positions you guys as really an edge cloud provider, even more so now with.

Matthew Prince

Analyst

Yes. So R2 for those who might not be following along as closely as Matt is our object store. And if you think about what are the key components of being a cloud provider, you have to have compute, but you have to have a way also of storing data. And some of those things are databases, which we're building out in various ways. Some of those are also ways that you store objects. So those are like files that would be at the edge. And because of where we sit, where we are the network in front of many of the largest cloud providers customers, we were able to really study how customers were using various cloud providers. And we came to the conclusion that the right thing for us on our product road map was to build an object store. And one of the things that is unique about where we sit versus some of the more traditional and legacy cloud providers is that because we are distributed at the edge, it allows us to be significantly more efficient in the bandwidth usage that we have. And so while typical cloud providers have to pay a series of middlemen to deliver from Ashburn, Virginia to the other side of the earth, we are already on the other side of the earth, and we have usually a direct connection to all of those other networks that are there, which means that we have an inherent competitive advantage in terms of the cost of bandwidth delivery that we can provide. And so we see that because of the fact that we have that attractive pricing, we should be passing that on to customers, and we're excited for building out R2 and seeing how that further enhances our workers' platform, which every day, people are building more and more complicated applications on. And I think this is going to allow that to just accelerate.

Matt Hedberg

Analyst

Thanks, Matthew.

Operator

Operator

Your next question comes from Alex Henderson from Needham. Please go ahead. Your line is open.

Alex Henderson

Analyst

Great. I was hoping you could talk a little bit about the scale of the TAM implied by the R2 product. I mean, clearly, it's a big opportunity, but it's hard for us to really grasp the scale of that opportunity since most of the data associated with the revenues would be masked underneath the larger companies business. And while you're at it, if you could talk a little bit about the Bitcoin blockchain announcement e-mail announcement and net for offices, what does that add to your potential opportunity that would be very helpful as well.

Matthew Prince

Analyst

Alex, that's a mouthful of things to go through. We had an entire week of announcements, and I think you just listed all of them for me to summarize. But let me start. So I think that it's early days in terms of R2. But what I think that we hope is that R2 can be very disruptive in the market and not only allow us to capture more of the object store spend, but also put downward pressure on all of the different cloud providers to eliminate their egress fees. It is completely absurd that these companies are charging nothing to send data to them, but then charging what can be massive markups, 80x what the wholesale price is to take data back out. And we don't think that's sustainable, and we want to push that down. The reason why that's attractive to us is we think that our long-term opportunity is really to be the fabric that connects together the various cloud providers. And in an ideal world, what we hear from customers is that they want to use some cloud flare services, but they want to use Google services and Microsoft services and Amazon services and pick the best of what they need across all of those different providers in order to deliver a more robust application. And I think that is the inevitable way that the market will play out over time and that being that fabric that can connect those different networks together is a very powerful position for us to be in. And so R2 is both, I think, an opportunity for us to grow TAM, but it's also an opportunity for us to accelerate what I think is the inevitable next generation of the cloud, which is allowing customers to pick the best…

Alex Henderson

Analyst

So, just to conclude then you're not just going to be the fourth cloud, you're actually going to be the first true network cloud. And that's what the point of all of those.

Matthew Prince

Analyst

Well, again, I think we are focused on how we can be the network that any company plugs into and literally doesn't have to worry about anything else.

Alex Henderson

Analyst

Perfect. Thank you very much.

Operator

Operator

Your next question comes from Shaul Eyal from Cowen. Please go ahead. Your line is open.

Shaul Eyal

Analyst

Thank you. good afternoon, and congrats on the strong performance. Matthew, great performance on Workers, Cloudflare One, Teams. Also wanted to hear a little bit, any wins associated with the Magic Transit product, your ability to displace MPLS. And I have a follow-up on R2.

Matthew Prince

Analyst

Yes. Thanks, Shaul. I think Magic Transit is really one of our key winners. And I think it's been a very easy product for our existing sales team to sell to our existing customers. And so a number of the wins that I highlighted in the quarter, including the pharmaceutical company, the Fortune 500 manufacturing company, they are adopting Magic Transit as part of the overall bundle. But I think the thing that I'm hearing more and more is that customers are increasingly not seeing us as providing one single point solution or one single feature, but that we have earned being a platform to provide an overall solution to, again, be that network that customers can plug into and not have to worry about anything else. And so Magic Transit is part of a lot of these deals. It becomes very sticky as part of it. We think that, that will further accelerate with what we're doing for Cloudflare for offices. And again, it's been a very natural addition to sell to our existing customer base. The deal that I highlighted that happened early in Q4, the large video conferencing service. And that was in fact, when we were designing Magic Transit, we said one day, if we build this right, this particular customer would be able to sign up and not only would be able to help them protect them from a security perspective, but we'd also be able to actually accelerate their traffic. And that's exactly what ended up happening. The customer came under an attack. We were able to very quickly onboard them in their time of need. They have a global customer base themselves, and they were very pleasantly surprised when not only were we able to stop the attack, but that their own internal measurement, the performance got better. That's why we call Magic Transit as magic is it really does for customers feel like magic.

Shaul Eyal

Analyst

Got it. Understood. And maybe one more on R2. I know it's absolutely early days, but how would you characterize the level of sign-ups so far?

Matthew Prince

Analyst

Off the charts. I mean, I think that we were surprised by how much it resonated across the customer base. We usually, during these innovation weeks, see an uptick in our inbound interest. But in terms of the organic leads that we saw, as I mentioned in the prepared remarks, we saw a tenfold, so 10x increase in the number of organic inbound interest. And I think it points to that customers, whether they're small or large, feel like the egress fees that they're being charged by the sort of legacy cloud providers are agreed to, and they're looking for a solution. And if we can help provide that, I think that's a very exciting opportunity for us.

Shaul Eyal

Analyst

Thank you so much.

Operator

Operator

Your next question comes from Keith Weiss from Morgan Stanley. Please go ahead. Your line is open.

Keith Weiss

Analyst

Excellence. Thanks for taking the question, and very nice quarter, guys. If this quarter is showing a seasonal slowness and then summer, I hate to see what your quarters look like if you don't see seasonal flows, there's really no signs of weakness in this grant. We talked a lot about the expanding solution portfolio. And you're right, it's absolutely incredible how quickly it's been expanding. And we've also talked about sort of building out that direct sales force behind that move up market. Can we perhaps kind of bring the two together, like as you guys expand out that solution portfolio and if you're innovating in different directions, I mean, you're dealing with core security guys and now guys who are working on the e-mail side of the equation and core networking guys and core developers on workers. Does the distribution strategy in itself have to change? Do you have to get more segmented or do you have to restructure the sales force at all to deal with that expansion of the solution portfolio?

Matthew Prince

Analyst

Yeah, Keith. So first of all, I noticed your question to Satya, which sounded like it was about us you didn't name drop us. So you're a little bit...

Keith Weiss

Analyst

I was just talking about large opportunities that are out there for many different cloud providers to try to...

Matthew Prince

Analyst

Well, I appreciate it. And again, you can't be too much in the dog as if you're so question number four. So we're constantly adjusting how our sales team works. And so for instance, it used to be that our solutions engineering team was both presale and post-sale. Now we have specialized teams that are different for presale and post-sale. And that's an adjustment that's come over time. I think that we have specialists in individual products that specialize in various areas, and we have internal training to make sure that our sales enablement is strong across our team. And so as we continue to go upmarket that requires a different sales motion and a different type of seller, and we are amazed that over the last 12 months, we've had nearly 0.25 million people apply to work at Cloudflare, which is just astonishing. And so if you look across that, about half of those applicants are for our go-to-market team and the caliber and quality of the people that we're getting is great. And so as we continue to build that out, we will continue to not believe that what we did yesterday is the solution for what we need to do tomorrow and both hire a different type of sales person to service larger customers and then also have specialization across it. One thing I think that is interesting internally that we do is a lot of these new products come out of a group that we call ETI, which stands for emerging technology and incubation. And that group, their goal is to take lots of shots on goal and launch lots of products. And then when a product takes off like a workers or a team when it's the right time, those products then graduate to our more traditional product and engineering group. And the EPI Group does have a small go-to-market team that helps with these new functions, kind of write the initial playbook and certain products like Magic Transit are a very easy add-on to our existing customer base, something like Teams is actually sometimes is a different buyer. And so we're having to figure out how to navigate horizontally inside organizations. And as I highlighted in one of the examples, more and more, we're building the relationship with the C-level executives so that we have that executive sponsorship. And again, you've got to do multiple things right in order to continue to execute the way we are. And so what our sales team will look like and what our go-to-market team will look like in five years will be very different than it is now. But I think it's a very natural progression from where we are now to where we're going.

Keith Weiss

Analyst

Outstanding. Thank you very much, guys.

Operator

Operator

Your next question comes from James Fish from Piper Sandler. Please go ahead. Your line is open.

Jim Fish

Analyst

Hey, guys. Nice quarter. You guys started to do recently some more for larger enterprise customers around privacy. What are your expectations for that privacy part of the business over the next few years as it pertains to helping to protect consumers' identities? And then broadly, what's your strategy for expanding more into identity security in and of itself?

Matthew Prince

Analyst

Thanks, Jim. So when we launched the company, there were really three pillars that were the kind of core values at Cloudflare in terms of sort of how we thought about products. We thought about how do we build products that make you more secure, how we build products that make you more reliable and how do we build products that make you fast. And that whenever we think about products, we're thinking about how we can do one or more of those things. I think what's become clear over the last four years has been there are two additional things. we would add to that list. One is efficiency. So how do we build products that help customers save money and really just have a very clear ROI for them. And then the last is privacy, where we have never and we will never sell our customers' data or our customers' customers' data. And so I think that, that has made it very easy for us to commit to the privacy regulations that are springing up around the rest of the world and to be thinking about our products in ways to build them to comply with those regulations. And so I see that there are a number of customers, so for example, the Middle Eastern bank that I highlighted in the prepared remarks, they really appreciated the fact that we have locations in the markets that they service and that we could help them keep their data there so that they would comply with what are, again, the regulations that come out of this privacy landscape. And so I think because of the fact that it's been very easy for us to be privacy first. And that's something that none of the other cloud providers have. They all have advertising businesses attached to them in one way or another. We are very clean in that sense. And so it has allowed us to be a great partner to organizations that do believe that privacy is a fundamental human right. And so I think that, that's something that is very much aligned across our business. And I think we don't exactly know where that will go. But I think that if you had to bet that being on the more private side of the Internet is being on the right side of history.

Jim Fish

Analyst

Makes sense. And Costa for offices has gotten a little bit overshadowed by ARI. So I just wanted to touch upon that briefly. Any sense to the ramp that we could expect for either the number of offices over the next year, how you're thinking about that business in particular?

Matthew Prince

Analyst

Yes. So, I'll predict that the sleeper announcement from our birthday week that might be the most impactful to our business, over the course of the next 10 years will be cloud suffer offices. And what we have seen is that the excitement from landlords and real estate groups about being able to offer Cloudflare services to their tenants is much higher than we actually expected, not only at the time of the announcement, but then subsequently. What it really offers is an ability for any tenant to plug into our network and be able to yet have fast connection to the Internet, but also get all the security, reliability and efficiency gains that we deliver. And so I think that the ramp of that is designed very much to be driven by where customer demand comes from. We have secured the ability to have access to a very large number of the office buildings and to be able to get connectivity from those office buildings out to the rest of the world. But I think that there's an opportunity that if we execute on the vision that we outlined that Cloudflare may well have one of, if not the largest backbone network across the entire Internet. And I think, again, that continues to execute on our vision of how can we be the fabric that connects all of these different services together with the ability to be programmable and have security built in. Sort of, again, what we say our mission is to help build a better Internet. And at some level, what we're doing is thinking about, gosh, if we all knew what the Internet was going to become, and we had a time machine to go back 40 years and say, do it differently. I mean, Cloudflare is time machine. And we continue to think about how can we make the Internet itself fundamentally better and deliver real value to our customers. So I'm extremely excited about Cloudflare offices. Watch this space, because I think there are going to be a lot of exciting partnerships as we bring that forward. And then it will be something that we can deliver real value to customers around the world.

Operator

Operator

Your next question comes from Patrick Walravens from JMP Securities. Please go ahead. Your line is open.

Trevor Walsh

Analyst

Hey, thanks. This is Trevor Walsh on for Pat. Thanks for taking our questions. Matthew, I wanted to just see, you had mentioned in your prepared remarks around a lot of the wins talked about Zero Trust over the quarter as kind of the driving force. And I just wanted to see if you could provide some further details around whether those were coming in via RFPs or RFIs just generally as part of a larger kind of ecosystem of Zero Test vendors or Cloudflare? Or just was it really more cloud fare competitively centric that way and how that kind of how those played out?

Matthew Prince

Analyst

Trevor, thanks for the question. In almost all of those cases, those were competitive deals that were coming through either an RFP or RFI process or they were even if it wasn't a formal RFP or RFI process, there were other names that were providing more limited sets of Zero Trust features. And what we are seeing is that we are winning in those competitive head-to-head deals because, first of all, we are significantly easier to deploy and implement Secondly, we have a richer feature set especially when you take into account the entire platform. Third, we deliver significantly higher ROI for the investment that's there. And then fourth, there's a natural integration across the entire network that is provided. So I think that this is obviously a newer area that we have gotten into. But I am very proud of our team and the win rates that we have against some better known vendors in the Zero Trust space, and I think that there is a very big opportunity for us to continue to deliver because, again, we've built a platform that can scale in a way that I don't think that any other Zero Trust vendor has.

Trevor Walsh

Analyst

Awesome. Great. And maybe one quick one for maybe Thomas best to handle. I also noticed that you guys expanded the proprietary network again this quarter. I was wondering if any of the supply chain issues kind of made that process a little bit more challenging shall we say, given some of the constraints there?

Thomas Seifert

Analyst

Not really. Our infrastructure team has managed us and the footprint of the network really well through COVID and the supply chain disruptions. We ordered early, we signed long-term agreements, and we sometimes order ahead of our need just to make sure that we are protected. So, I would say, we saw hardly any impact in our buildout during the third quarter from supply chain and net eruptions.

Trevor Walsh

Analyst

Great. Thanks, all. Congrats on the quarter.

Operator

Operator

Your next question comes from Brent Thill from Jefferies. Please go ahead. Your line is open.

Joe Gallo

Analyst

You have Joe on for Brent. I really appreciate the question and congrats on the results. Can you guys provide just an update on the APAC region and how the rollout is going in China and maybe when we can expect growth in that region bouncing back to more company norms?

Thomas Seifert

Analyst

So we are actually happy with the progress we are seeing. Remember, on the last two earnings calls, we said it would take us about towards the end of the year until we are back to historical growth rates in APAC, and I think that this still holds true. We've seen the first quarter-over-quarter improvement in the third quarter, where year-over-year growth rate is slightly picking up. The team there is doing a really good job to get us on target. So I think we are in contract with what we said before, and we'll be back to historical growth rates by the end of this fiscal year.

Joe Gallo

Analyst

It's great to hear. And it's great to hear about the strength in large deals. Maybe just an update also on the federal business and any initiatives there?

Matthew Prince

Analyst

Sure. So I can take that. As we talked about last quarter, along with Accenture, we're able to secure a big deal across the business. We don't anticipate, as we said last time, that will have a material impact on revenues until 2022, but that is going very well. And I think that what we're seeing is more and more agencies within the federal business are excited to work with us. We also anticipate that early in 2022, we will reach our moderate full FedRAMP compliance. We're already able to with the achievement that we have sell into the federal government under the provisional compliance that we have in place. And so I think that, that puts us in place to be able to deliver that. And we're hiring right now to be able to build out our federal team to be able to handle what we anticipate will be strong demand.

Joe Gallo

Analyst

Thanks, guys.

Operator

Operator

Your next question comes from James Breen from William Blair. Please go ahead. Your line is open.

Jim Breen

Analyst

Thanks. Just to take off on the other question was asked around sort of distribution. You guys are offering more products and you have things like Cloudflare 1 and workers and so forth. Is there a section of your customer base that's maybe not large enterprise and not the small end that can be served by a channel partner type of sales scenario where you're not putting as much of your own resources into it, but can still generate sales in that space so that mid-market enterprise starts to really just figure out that they need a lot of the products that you're offering?

Matthew Prince

Analyst

Yes, Jim, I think that channel is something that has been part of our mix for quite some time, but is not yet at the place where we think there's an opportunity for it to be. And so channel has always been a challenge for SaaS companies. And I think historically, One of the problems for channel partners with us was for a lot of our traditional products, it took 5 minutes to onboard. And so there wasn't a lot of value to add for a value-added reseller. But I think what you're seeing is as our products are getting more sophisticated, that channel partners are able to really create value in specialization and customization for that. So you see how that with Accenture, which we went to market with, obviously, on the large end of that, we have had a long-term channel partnership relationship with IBM, which has been very successful for us. But I think that expanding our use of the channel in 2022 is one of the focus areas. And I agree with you that that's an area where we can get even further leverage in our go-to-market spend.

Jim Breen

Analyst

Great. Thanks.

Operator

Operator

Your next question comes from Andrew Nowinski from Wells Fargo. Please go ahead. Your line is open.

Andrew Nowinski

Analyst

Great. Thanks for taking the questions. I just want to follow up on Cloudflare One in the SaaS market. Other vendors claim you need more of a proxy-based architecture to apply to per user basis to really be effective in that sort of zero trust market. I'm just wondering if you could provide any more color on whether that comes up in your bake-offs in the Zero Trust or SaaS space.

Matthew Prince

Analyst

Yes, Andrew. So we are a proxy. I think sometimes people think that because we started out what's known in the industry as a reverse proxy that we aren't that we can't be a forward proxy, but it turns out that it's as easy to make the traffic flow one way through the pipe as it is to make it flow the other way through the pipe. And so what's really powerful is because we not only built that proxy infrastructure, and we are in more than 250 cities worldwide. We have an incredible amount of capacity and scalability. And we have all of the existing security features built in that I think that our proxy when it's compared head to head with some of the other providers, shines both on a performance perspective, where we actually usually will accelerate customers' traffic, whereas other solutions typically slow it down. And then also on a broad security threat basis, where we're increasingly seeing attackers launch things like denial of service attacks and the traditional providers just don't have the capacity to be able to stay ahead of that, whereas we do because that's part of what has been our more historic product. I think what we are building out is actually more of the clients that exist on individual devices to augment the proxy services. And so the great news for that for us is that because we've had consumer-facing products like Cloudflare One, we have the world's biggest QA organization, where there are literally tens of millions of people using Wharf every day, taking the tires and making sure that it works well, not only on desktops and laptops, but on really difficult environments like mobile phones, where usually competitive solutions will massively burn battery life or decrease performance. So I think that we are very well positioned to be able to win that space. I think our challenge is just making sure that there's awareness and that we really refine our go-to-market motion. But we're seeing success and we're seeing wins. And when we go head to head with some of the other competitors out there, I really like our win rates.

Andrew Nowinski

Analyst

That's great. Thank you for that color. And then just maybe shifting gears. I just wanted to ask another question on R2. Do you think that some of the more typical use cases where you'll see stores deployed in R2 are the traditional enterprise workloads? Or do you think that maybe it's more a next-gen use cases like [inaudible] cars, et cetera? Thanks.

Matthew Prince

Analyst

Well, the interest - so, we're focused on the present and focused on building solutions for companies that exist today and problems that exist today. And so we have an internal rule that anyone who mentions driverless cars when talking about Cloudflare Workers has to do a shot. And so I think that I would rather bet on applications that exist today. And what we're seeing, for example, from the very large retailer that's concerned about the traffic volumes of our Black Friday, we're building a solution that easily scaled to them to over 100,000 requests per second. If you do the math out on that, that is across one customer well over $1 trillion requests per quarter. And we see nearly $1 trillion request per day from the users of Workers. So our ability to scale and deliver real applications has really been built over the fact that we had that product in market for the last four years. And as we add things like a R2, I think it just continues to make it a richer platform and that we're seeing real large retailers, financial services, health care, adopt. And someday, driverless cars use it too, that's great. But in the meantime, we'll focus on real problems at the moment.

Andrew Nowinski

Analyst

That's great. Thank you, guys.

Jayson Noland

Analyst

Julianne, can we take questions from one last analyst, please?

Operator

Operator

Certainly. Your last question will come from Amit Daryanani from Evercore. Please go ahead. Your line is open.

Amit Daryanani

Analyst

Perfect. Thanks. I'm glad I made it under the line there. I guess I have two, they're both on R2 as well. Matthew, I'm wondering if AWS tomorrow was to take the egress fees to 0 in theory, what would the value proposition for R2 become in that scenario? And I'm trying to understand what would you say of the reasons one should go to R2 versus AWS beyond the egress fees.

Matthew Prince

Analyst

If AWS takes egress fees to 0 tomorrow, I will do a dance of joy for all of our mutual customers. And that will put us in a position, I think, of finally realizing what is the ultimate opportunity of the cloud, which is how do we allow customers to take advantage of the best of what Amazon offers the best of what Google offers the best of what Microsoft offers the best of what Oracle offers and the best of what cloud player offers. And if we can be the fabric that connects all of that together, that's great. In the meantime, because I don't think that AWS is going to take egress fees to 0 tomorrow. We're going to make products that perform at least as well as theirs do, but don't rate customers over the coals for what our agreed or egress fees. So I hope that your hypothetical comes true. I think it's unlikely that it would, but that would be a great thing for customers. And I think it would force us to continue to innovate in that space, just like it would force everyone else to innovate in the space and who wins in that case as customers.

Amit Daryanani

Analyst

Fair enough. And then I think you probably talked about the goal is eventually become the fourth major public cloud. And I'm curious, to be that, what does that do to your TAM, which you've talked about being $100 billion in a couple of years. What does it do to that? And then what sort of CapEx investments do you need to make to achieve this goal?

Matthew Prince

Analyst

Again, I think the good - taking the second part of the question first. The good news is we've made substantial CapEx investments around the world. And the efficiency of running an edge network like ours is actually substantially lower CapEx versus traditional centralized cloud providers. We get the benefits of taking advantage of the entire Internet and the routing system around the world and then can put data wherever it makes the most sense for customers and store it there. So we've got substantial storage and compute capacity across our entire network. One of the things that was important about the fact that we started out very much as a security company, is that security applications require significant compute. And so we have actually deployed unlike some of the more point CDN solutions. When you look at our nodes, they're very heavy on compute. And that's part of why we've been able to scale up our computing solution as quickly as possible. They also have a ton of disc in them. And so that means that there's storage that we can provide in those locations. We're confident that we can provide the R2 service in a way that has very attractive economics for us. And we're also confident in part because our infrastructure team has gotten so good at building to the capacity that we need, that if we do see demand, which is significant that we will be able to invest in CapEx behind that demand. So I don't think that as a percentage of revenue R2 meaningfully changes our CapEx spend. But if it is wildly successful, our CapEx might go up, but that would be correlated with our revenue going up. Does that make sense in answering your question?

Amit Daryanani

Analyst

Perfectly. Thank you very much.

Matthew Prince

Analyst

Thank you.

Operator

Operator

We are out of time for questions today. I would like to turn the call back over to management for closing remarks.

Matthew Prince

Analyst

I appreciate everyone at Cloudflare for the hard work of delivering what really was a milestone quarter for us. We are incredibly proud of achieving profitability. And I just wanted to repeat one more time what I said what Thomas said, which is we are nowhere near out of ideas of things to build and customers sell them to. And so we are going to continue to reinvest our profits back into the business in order to build what we really believe is going to be one of the truly iconic technology companies. Thank you all for being investors. Thank you for tuning in. We'll see you next quarter.

Operator

Operator

This concludes today's conference call. Thank you for your participation. You may now disconnect.