Earnings Labs

NICE Ltd. (NICE)

Q2 2012 Earnings Call· Wed, Aug 1, 2012

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Transcript

Operator

Operator

Good day, ladies and gentlemen. And welcome to the NICE Systems Q2 2012 Earnings Call. My name is Stephanie, and I’m your event manager. During the presentation, your lines will remain on listen-only. (Operator Instructions) I would like to advise all parties, this conference is being recorded. And now I’d like to hand the call over to Marty Cohen, VP, Investor Relations at NICE. Thank you.

Marty Cohen

Management

Thank you, Operator. With me on the call today are Zeevi Bregman, President and Chief Executive Officer; Dafna Gruber, Chief Financial Officer; and Eran Liron, Executive Vice President, Corporate Development. Before we start, I would like to point out that some of the statements made on this call will constitute forward-looking statements, in accordance with the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995. Please be advised the company’s actual results could differ materially from these forward-looking statements. Additional information regarding the factors that could cause actual results or performance of the company to differ materially is contained in the section entitled Risk Factors in Item 3 of the company’s 2010 annual report on Form 20-F, is filed with the Securities and Exchange Commission on March 29, 2012. During today’s call, we will present a more detailed discussion of second quarter 2012 results and the company’s guidance for the third quarter and the full year. Following our comments, there will be an opportunity for questions. Let me remind you that unless otherwise noted on this call, we will be commenting on our adjusted results of operations which differ in certain respects from Generally Accepted Accounting Principles as reflected mainly in accounting for acquisition -- acquisition-related revenues and expenses, amortization of intangible assets and accounting for stock-based compensation. The difference between the non-GAAP adjusted results and the equivalent GAAP figures are detailed in today’s press release. And I’ll now turn it over to Zeevi.

Zeevi Bregman

Management

Thank you, Marty. And welcome everyone to our second quarter 2012 earnings call. Today we reported full results for the second quarter. Non-GAAP total revenues were $213 million, up 10% compared to the second quarter of 2011. Non-GAAP EPS for Q2 were $0.57, representing an increase of 14% compared to the second quarter of last year. Our book-to-bill ration was 1 and our backlog is strong at more than two quarters of revenue. At the same time, the macro environment is causing longer sale cycle. This is resulting in slower than expected growth in both our [core] and our analytics based advanced application businesses. Therefore, we are lowering the range of our 2012 total revenue guidance. However, we are committed to profitability and for effective cost control we expect a minimal impact at operating margin. We believe that the second half of 2012 which will be weighted more to our Q4. We will continue to deliver growth in booking, backlog, revenues and profitability. We continue to see strong demand for our solutions, driven by the need for organization to improve operational efficiency, enhance the customer experience, increase customer satisfaction, drive revenues and show compliance, and safeguard people and assets. We saw strong growth in our analytics based advanced applications business in the first half of 2012 and we believe that it will be continue to be a major catalyst for our future growth. A key driver of the growth in our analytics based advanced application is that organization increasingly understand that they are now sufficiently prepared to meet the challenges of the opportunity presented to them the big data. For several years, NICE has provided best-in-class analytic solutions to help our customers extract value from structured and non-structured data. Our solutions capture and analyze data for multiple channel, such as…

Dafna Gruber

Management

Thank you, Zeevi. I’m pleased to provide you with an analysis of our financial results and business performance for the second quarter of 2012 and our outlook for the third quarter and full year. Revenues for the second quarter reached a record of $217 million, up 10% from $197 million in Q2 last year. Our enterprise business revenues totaled $172 million, up 16% from Q2 2011. Of that total, customer interaction revenues were $140 million and financial crime and compliance revenues were $32 million. Security revenues were $45 million compared to $48 million in the second quarter of last year. As in the past, security revenue continues to be uneven on a quarterly basis because of the nature of large projects enrolled and therefore should be measured overtime. Q2 was a very strong booking quarter in security and we believe this business will grow in line with the rest of the business in 2012. Moving to the regional breakdown, revenues in the America in the second quarter of 2012 increased 6% to $132 million, compared to the second quarter of last year. Revenues in Europe, Middle East and Africa increased 10% to $55 million compared to Q2 of last year and revenue from Asia Pacific region were $30 million, up 32% from Q2 2011. For the second quarter, America region accounted for 61% of total revenues, EMEA at 25% and Asia Pacific at 14%. Product revenues in second quarter accounted for 41% of total revenues while maintenance represented 36% of total revenues. And professional services accounted for the remaining 23%. The 2012 second quarter gross margin reached 66.1% compared to 64.9% in Q2 last year. Our operating margins for the second quarter of 2012 was 18.8% compared to 18.3% in the second quarter of last year. We continue to focus…

Operator

Operator

(Operator Instructions) And we do have a question which comes from the line of Mr. Daniel Ives. Mr. Ives, please go ahead. Your line is open. Daniel Ives – FBR: Yeah. I mean, my question is you just given some of the headwinds you’re seeing, just compare this to what you guys have seen in past downturns maybe comparing contrast?

Zeevi Bregman

Management

Dafna, maybe, you will comment because you were here on the previous downturn.

Dafna Gruber

Management

Yeah. I think that what we’ve seen there, in general is certain slowdown in our ability to conclude deals. We have a strong pipeline. We had a good booking quarter in Q2. But it is not as we wanted it to be. And also going forward, we see a strong pipeline, but we had to adjust our expectation regarding deal closure. I think that in the previous downturn, we’ve seen a certain rebound at the end of the year, because our systems are very critical for our customer. I think that now again, the systems are very critical. But at this point of time, we need -- we feel that we need to take more conservative approach regarding the rest of the year. We do see a strong pipeline and because of that, we believe H2 will be stronger than H1.

Zeevi Bregman

Management

Maybe on that, there is a fundamental difference between these macroeconomy in the 2009, and in this, now, we are expecting and our expectation is to continue to grow this year, which start on a slower pace, and so we believe that we are going to grow in 2012 and we are seeing pipeline, an evident for that. Daniel Ives – FBR: Okay. Thanks.

Operator

Operator

Thank you. The next question we have comes from -- one moment. Mr. Shyam Patil. Please go ahead. Your line is open. Shyam Patil – Raymond James: Hi, thank you. In terms of the expectations for the second half, were there any -- among those two areas that you guys breakout customer interaction management, Actimize in security, any one of those areas is particular where you cut your expectations more than the others?

Zeevi Bregman

Management

No. I think that this is across the different line, maybe with the exception of Actimize, where we expect a double-digit growth this year. Shyam Patil – Raymond James: Have your expectations for Actimize changed from what you stated last quarter, in terms of sequential growth throughout the year, and if you already give your…

Zeevi Bregman

Management

Not -- no. They didn’t change. Shyam Patil – Raymond James: Got it. What the stock off in a pre-market, can you maybe talk about whether or not, you’d consider raising the buyback authorization?

Zeevi Bregman

Management

We currently have plan for -- that we are -- we announced $100 million additional plan we executed till the end of the year quarter about $60 million of the -- we have $40 million of the growth. We’ll complete this $40 million. We will now announce our plans going forward. Shyam Patil – Raymond James: Okay. It is my last question. Zeevi, in your prepared remarks, you talked about analytics being, I think you said 40% of non-recurring revenue. Just wondering how big that is on an absolute basis and what exactly you guys include in your definition of analytics? Thank you.

Zeevi Bregman

Management

You can -- I don’t want to make the math, but you can make it because we expected what is our maintenance business. And so I think that the math can be done. I don’t want to do it without checking the first. Regarding what it includes, it include our analytic solutions across the business line and enterprise space in the Actimize and in the security.

Dafna Gruber

Management

In order to be, maybe a little bit more concrete here, on the customer interaction business, we are talking about all analytic-based application starting with interaction analytic, performance management, written guidance and feedback and all analytic driven applications. And we look at the whole of Actimize business is analytic based, because it’s all based on the analytic tools. And certain within our security, which relates to video analytic, situation management capabilities, also power to solve the measurement of the analytic based applications. Shyam Patil – Raymond James: Got it. Thank you.

Operator

Operator

Thank you. The next question comes from the line of Mr. Daniel Meron. Please go ahead. Your line is open. Daniel Meron – RBC Capital Markets: Thank you. Hi, Dafna and Zeevi. Furthermore, can you discuss during -- early in the quarter, when you start noticing the macro impact, when was that? Was it, I may have missed it in the prepared remark, was it related to any specific segment, region or any type of customer? Thank you.

Zeevi Bregman

Management

I think that the most of the -- when we notice -- if you notice, it’s by booking. And what we’ve seen and this is something that we have finally saw at the end of the quarter is slippage of deal from the second quarter down from third quarter that got us in, that we plan to have this booking coming in the quarter and they were fleet, which is pumping that you can see when the environment -- spending environment is a deteriorating. So, we saw an extraordinary number of deals that are being slipped from Q2 forward. Daniel Meron – RBC Capital Markets: Since the quarter ended, did you see it come back or what has happened since then, do you see that your competition is fairing in the same way? Or that some deals close after more pricing concessions or going to competition, how is the insurance execution compared to your expectations?

Zeevi Bregman

Management

No. I don’t think that there is -- I don’t think that we lost any and this has not – deals closed, our business slipped. While we lost a competition that were not on the slippage and some of them we closed early in the quarter, but not all of them. And but some of them were closed early in the quarter. And in terms of the business, we have a very strong pipeline. This year, it’s more than before and this is because the move to the applications basic, it moves more to Q4 and it’s really back ended in terms of Q4. And overall there is a strong pipeline and we believe that the lot of these pipeline we materialize, because there is a demand, the strong demand, also on executive level for these type of solutions. Daniel Meron – RBC Capital Markets: Okay. And then how did the insurance changes in the sales team and they move in to U.S. the top 60 account management impact execution during the quarter or towards your targets, and how did Actimize fare to this?

Zeevi Bregman

Management

So, if you look at the changes that we spoke about last quarter on the sales force. Now, we are progressing according to plan. A pipeline is being built. If the part of this pipeline in this -- we will complete the booking in Q3, part in Q4 and part next year. But we are continuing the plan on building the relationship and the account management practice within the largest accounts globally. Daniel Meron – RBC Capital Markets: Okay. And then other due to math -- acquisition that I think that’s combined, they add up to about $70 million between Fizzback and Merced, variably. I think that the underlying organic growth is closest to low single-digits unless my math is wrong. But can you explain, how you think that the long-term targets are impacted. Do you think that there is a change to your long-term plans as far as topline growth and operating margin expansion? Thank you.

Zeevi Bregman

Management

Obviously, first thing, in terms of the acquisition, the impact on the acquisition is very similar to the rest of the business. So the calculation for organic growth we’ll take it into account and therefore, we believe that the organic growth is a mid single digits, the way that we calculate it. And when it comes to the question about the long-term, we believe that we will grow and each business will grow in double-digit. Obviously, the slower growth this year will have impact on also on the coming year and some impact on the coming year. In terms of expansion on our model legal change and with each -- and we have a leverage the model and with each of the $1 on -- for organic growth, we expect to have at least $0.25 of leverage. Daniel Meron – RBC Capital Markets: Okay. Thank you. Good luck.

Operator

Operator

Thank you. The next question comes from the line of Mr. David Kaplan. Please go ahead. Your line is open. David Kaplan – Barclays Capital: Hi, everyone. Zeevi, you talked a little bit about the sales cycle and it’s little, I guess longer than it has in the past. Can you talk a little about what that change has been? How much visibility it gives you? And then in terms of thinking about that, were you talking about a back ended sales in Q4, given that new visibility, what is the risk of some of that’s going slip into Q1?

Zeevi Bregman

Management

First, yeah, when we are looking at our models, we already -- we have a more cautious model and we have -- we are expecting, we adjusted our conversion rates to the conversion rates that we are seeing. So this is part of the result. It is reflected on our guidance for the year. So it’s not the -- we are giving what we believe is more cautious but also more realistic outlook, taking into account the conversion rate and the micro -- and the spending environment. In terms of the pipeline, the pipeline is very big and very strong. We believe that part of it will materialize. We expect that part of it will be materializing in the third quarter and in the fourth quarter. However, again, we factored in a lower conversion rate before. David Kaplan – Barclays Capital: Okay. And I think you’ve kind of made it clear that your macro slowdown or impact that you are seeing is across the board, but if you just think about in terms of geographies or in terms of verticals. Are there any differences that are important that we would be able to figure out because, I mean, given the granularity around the type, the reporting you guys give at least in the press release. Is there anything deeper that we can get to get a better sense of really what’s going on there?

Zeevi Bregman

Management

First, as you can see from the report, we had a very strong quarter in APAC and the -- we don’t see slowdown in APAC. So you can and this is also reflected in the breakdown -- the geographical breakdown. Above that is, I mean, we -- it’s very difficult for us, when we are looking at the numbers and numbers will slow and looking at the quarter is to go to global trends based on the business that we are making. So, overall, it seems like, across the board all different -- across the board in terms of business line and geographies. Behind that, we are still and we said, we are still seeing major goals, maybe smaller than we originally expected in our advanced application business. David Kaplan – Barclays Capital: Okay. Thanks very much.

Operator

Operator

Thank you. And the next question comes from the line of Mr. Paul Coster. Please go ahead. Your line is open. Mark Strouse – JPMorgan: Good morning. It’s Mark Strouse on for Paul. Most of my questions have been asked, but just wanted to talk about how are you guys are prioritizing use of the cash, I mean, should we expect continued buybacks or I mean, how do you prioritize that versus M&A and particularly if the macro kind of raise from the evaluations that are out there?

Zeevi Bregman

Management

We are constantly looking at the acquisition opportunity. We are looking at the value and the quality of the business and the seasonality to our business and the strategic fit. And when there will be -- once we can reach an agreement, we’re acquiring companies and we are going to continue to do that. In terms of the buyback, we have -- we think at the end of the quarter we spend $60 million, slightly more than $60 million of the $100 million announced plan. And once this plan will be completed, we will announce our plans for the future. Mark Strouse – JPMorgan: Okay. Thank you.

Operator

Operator

Thank you. And the next question comes from Mr. Jonathan Ho. Please go ahead. Your line is open. Jonathan Ho – William Blair: Good morning, guys. Can you talk a little bit about the competitive environment and whether you’re seeing any changes out there or any pricing pressures, anything, just given a tougher macro environment?

Zeevi Bregman

Management

We are operating in a competitive market and we -- and this has been in the past and it’s continued now. There are no extra, we always have some pricing pressures but I don’t think that there is anything extraordinary. Jonathan Ho – William Blair: Okay. And then just in terms of some of the deal pressures that you guys are seeing in terms of the push ups. Can you maybe talk about, what that specifically is coming from? Is it more sort of delays in approvals or is it more budgetary pressure. Trying to get a sense of across, some of the push ups that you are seeing, what the drivers are there?

Zeevi Bregman

Management

It’s a combination of some budgetary pressure and some approvals and internal processes. It’s a combination of some -- when you go case by case, you see that the stories are similar that there is additional process that have to be feel and any additional proof point that has to be given and additional internal process that we have to follow. Jonathan Ho – William Blair: Got it. And I know you guys don’t give guidance for bookings, but just from a perspective of the second half? I mean would you expect the book-to-bill to stay above 1, just broadly speaking?

Zeevi Bregman

Management

That’s -- it’s -- the book-to-bill will -- we believe that the book-to-bill will stay above 1 for the year, also for the second half but also for the year. Jonathan Ho – William Blair: Great. Thank you.

Operator

Operator

Thank you. And the next question comes from Michael Kim. Please go ahead. Your line is open. Michael Kim – Imperial Capital: Hi, guys. Could you talk a little about your level basically in security, Dafna, you mentioned some larger projects coming in the pipeline and the impact on the timing of the revenues? Is it your sense that Q3 looks a little bit more like Q2 and then we’ve seen most of that…

Zeevi Bregman

Management

Yeah. What we’ve… Michael Kim – Imperial Capital: … in Q4?

Zeevi Bregman

Management

In terms of security, what we have said is that we have growth from large projects in Q2, some large deals, it was a strong bookings in the second quarter and this are the revenue recognition of this deals will be over time, inclusive of impact but not major impact on the Q3. But down the road it’s a very positive trend. When we look at the pipeline, we also see a very strong pipeline for support, security product, but this will -- I’m not sure that we mentioned it on the script in particular, we said more in general. Michael Kim – Imperial Capital: Okay. And then specific to Situator, you talked about some more diverse used cases, are you seeing that with other customers inquiring about additional used cases beyond [53]?

Zeevi Bregman

Management

What we’ve seen and this is what we try to gave two examples on the call, is that people are looking at the Situator first for security and moving it to be more operation, and specifically operational with platform. Michael Kim – Imperial Capital: Okay. Great. Thank you very much.

Operator

Operator

Thank you. There are no more questions at the moment.

Zeevi Bregman

Management

So, thank you everyone and have a nice day. We would like to thank you for participating in our call.

Operator

Operator

Thank you. Ladies and gentlemen, that concludes your conference call for today. You may now disconnect. Thank you for joining and enjoy the rest of your day.