Good day, and thank you for standing by. Welcome to the NRG Energy Incorporated. Second Quarter 2023 Earnings Call. At this time, all participants are in listen-only mode. After the speakers' presentation, there will be a question-and-answer session. [Operator Instructions] Please be advised that today's conference is being recorded. I would now like to hand the conference over to your speaker today Kevin Cole, Head of Investor Relations. Please go ahead.

Thank you, Jana. Good morning and welcome to NRG Energy's second quarter 2023 earnings call. This morning's call will be 45 minutes in length and is being broadcast live over the phone and via webcast, which can be located in the Investors section of our website at www.nrg.com under Presentations and Webcast. Please note that today's discussion may contain forward-looking statements, which are based on assumptions that we believe to be reasonable as of this date. Actual results may differ materially. We urge everyone to review the safe harbor in today's presentation, as well as the risk factors in our SEC filings. We undertake no obligation to update these statements as a result of future events, except as required by law. In addition, we will refer to both GAAP and non-GAAP financial measures. For information regarding our non-GAAP financial measures and reconciliations to the most directly comparable GAAP measures, please refer to today's presentation. And with that, I'll now turn the call over to Mauricio Gutierrez, NRG's President and CEO.

Thank you, Kevin. Good morning, everyone and thank you for your interest in NRG. I'm joined this morning by Bruce Chung, Chief Financial Officer. Also on the call and available for questions are other members of our management team including the heads of Home, Smart Home Business and Policy. Just over a month ago we held our Investor Day, where we provided an update on our long-term consumer strategy. We outlined the strength of our core energy business, how the acquisition of Vivint further enhances our energy platform and position us to capitalize on the convergence of electricity and smart technologies in the home. Today, I am going to focus on the results for the second quarter, starting on Slide 4 with our three key messages. First, our business delivered strong quarterly results and we are now trending towards the end – the high end of our 2023 EBITDA guidance range. Next, the Vivint Smart Home integration is well underway and we are realizing early wins in our combined sales efforts. Finally, we are executing on our consumer strategy to deliver significant value to our shareholders. Moving to the second quarter results on Slide 5. We delivered top decile safety performance and $819 million of adjusted EBITDA, a 112% increase from the same period last year, driven by excellent performance on our core energy business and the addition of Vivint Smart Home. Bruce will provide additional details on specific drivers but our business benefited from strong plant operations, our enhanced supply strategy, customer growth and favorable market conditions. During the quarter, we began the integration of Vivint Smart Home, which has yielded solid early results. Our revenue and cost synergy programs are well underway and we are reaffirming the full plan targets. As a result of early wins in our…

Thank you, Mauricio. NRG built on a solid first quarter with strong results in the second quarter that materially exceeded performance from last year. The company generated consolidated adjusted EBITDA of $819 million in the quarter, which is $433 million higher than the second quarter of 2022. As you can see in the chart at the bottom of the page, legacy NRG results once again included the impact of asset sales and retirements in the second quarter of 2022 totaling $30 million. The quarter also reflected $60 million of benefit compared to 2Q 2022 from the reversal of transitory items such as coal constraints and increased ancillary expenses. Strong performance in our core Energy business resulted in $186 million of uplift from the prior year. That uplift was driven by lower supply costs and improved plant performance relative to 2022. Finally, the remaining year-over-year increase to consolidated results is attributable to Vivint EBITDA of $217 million, which was not included in our 2022 results. Looking at our segments, and starting with Texas, adjusted EBITDA increased by $241 million versus the prior year on the back of higher gross margin of $273 million. As outlined earlier, meaningful unit margin expansion from lower supply costs, coupled with improved plant performance, were the primary drivers for the increase in gross margin. This increase in gross margin was partially offset by increased OpEx from the timing of planned outages and higher insurance premiums. In the East/West segment, adjusted EBITDA declined $25 million versus last year driven primarily by asset sales and retirements. Similar to Texas, gross margin increased year-over-year and lower power supply costs more than offset the negative impact of volume declines due to mild weather. In Q2, Vivint continued to deliver strong financial results contributing $217 million in adjusted EBITDA. Revenue grew…

Thank you Bruce. Turning to Slide 15. I want to provide a few closing thoughts on our 2023 priority score card. As you can see, our team has remained focused on execution as evidenced by our strong results for the quarter. Our core energy business is well-positioned for the summer. The integration of Vivint is off to a good start and we're working towards closing the sale of STP by the end of the year. We will remain focused on executing our strategic plan that creates significant shareholder value. I look forward to updating you on our progress. So with that, I want to thank you for your time and interest in NRG. Jana, we're now ready to open the line for questions.

Thank you. At this time, we will conduct the question-and-answer session. [Operator Instructions] Your first question comes from Julien Dumoulin-Smith of BofA. Please go ahead.

Good morning, team. Thank you very much for the time. I appreciate it as always. Maybe just first off just -- thank you for all the details on Vivint. Can you talk a little bit about your 6% conversion rate in terms of -- here? Just how does that compare versus expectations, and just perhaps provide a little bit of context?

Sure. Good morning, Julien. So, in…

…of KPIs.

Right. So Julien in terms of the conversion rates, this is what we've been able to achieve on qualified leads so far. This is higher than what we expected. If you recall our cross-sell target was around a 3% penetration so this is above that. Obviously, this is early, but we're very encouraged by the success that we've had so far. This is Smart Home customers buying Energy and Energy buying Smart Home. With the addition of the DIY system that Vivint introduced we're actually seeing an increase on those conversion rates, because it allows us to have an entry point a cheaper entry point that we can use to up-sell and create more stickiness with the customers. So we're very, very encouraged by what we're seeing so far. At the same time, some of the secondary products like the Protection Plan from Vivint had tremendous success. And that's why when you combine all these with our organic growth we -- I felt compelled to increase our targets for 2023. So we are seeing results faster than what we expected initially. Very, very encouraging.

Excellent. Thank you so much, again, really appreciate, over the phone. And then related can you talk a little bit about your commitment to building new generation in Texas? I mean, obviously, you want to see this corresponding support from the state here. Just where do we stand on that investment follow through? As well as just the ROFR or any potential commentary around the petition from your coders on STP?

So, let me start with the development projects. As you know, we have three development projects that are in late stages of development. I mean, one of them is short already. We have positioned ourselves to capitalize on the market design changes that ERCOT has put forward both in PCM and the new loan program. As I mentioned, we need more clarity on both of these fronts before we can actually move forward with these projects, but I am very pleased with how the team has positioned these projects and they're ready. This is exactly the type of generation exactly the right attributes that we need to manage our loan. This is mid-merit and peaking capacity, so loan following type of attributes. And I'm just very pleased that, the team has put us in this position to be able to make that decision. I think, your second question was around the claims of our partners at STP. Let me be very clear. We believe that, the claims are without merit and we expect to close the sale of our interest in STP by the end of the year.

Got it. And just to clarify, it says you're not committed yet on making the repowering investments here?

No not yet.

All right. Fair enough. I will leave it there. Thank you, guys.

Thank you, Julien.

Thank you. One moment for our next question. Our next question comes from Shar Pourreza of Guggenheim Partners. Please go ahead.

Hey, guys. Good morning.

Good morning, Shar.

Good morning. Just one on STP just a quick follow-up on Julien's question. If -- for instance if there is a delay and we have to book in this right? I mean, obviously, there's a level of confidence. We heard the prepared remarks. Could a delay impact anything on the capital allocation slide as we're thinking about it? So even on the buyback side assuming there could be a delay?

Well, I mean, I'm not going to speculate on that. Like I said, the claims are without merit. Our plan is to close by the end of the year. I think is – and as we have done in the past, we will deploy capital when we have it, right? So right now our focus is on the share buyback and the debt reduction program that we have for 2023. As you saw, since we overperformed during the second quarter, we were able to allocate $50 million to share buybacks. If that overperformance continues, we will continue to allocate in capital to share buybacks until we have the – until we close the sale of STP, which is really an event that will increase substantially, the capital that we have available to redeploy.

Got it. Okay. Perfect. And then Mauricio, you guys obviously booked some significant margin expansion this quarter. Could we just dig a little bit further into the $186 million, you're calling out? Maybe just both geographically, Texas versus East and/or by function. So does that also include near-term portfolio optimization with trading, or is it really true longer-term margin expansion? So put it all together how durable is that? Thanks.

Yes. Let me start, and then I'll pass it over to Bruce for the specifics. I think the team did just a fantastic job in managing margins, both in terms of revenue optimization and also the enhanced supply – diversified supply strategy that we have on our commercial team, allowed us to realize lower supply cost. So really, really good management all around and our plants performed as expected, which I think that's what we expect going forward but Bruce, any other additional details?

Yes, sure. So when you think about the $186 million, the preponderance of that really came out of Texas, not surprisingly as you think about year-over-year. With the improved plant performance, that's going to translate into a much better setup for us to be able to service our supply obligations appropriately. Just to give you a little bit of context, as you look at the power price landscape year-over-year between the two quarters, you'll see that around-the-clock prices in ERCOT were about 50% lower, which really helped us optimize how we service our load. And then to your point about the question on durability, look, the reality is as long as our plants perform, our margins should be durable and so that's what we continue to intend to do and continue to plan around. So on the East, there was a little bit of – there was some margin expansion as well on the C&I side. We have seen C&I customers sign up contracts at better margins for us, alongside the optimization activities that Mauricio had referred to. So overall, preponderance of it came from Texas but some amount in the East as well.

Perfect. Fantastic job guys. I appreciate it. Have a good morning.

Thank you, Shar.

Thank you. One moment, please. Our next question comes from Angie Storozynski of Seaport. Please go ahead.

Thank you. Good morning. So you guys maintained the guidance range but is it fair to assume that you are tracking above the midpoint both from the EBITDA and free cash flow perspective?

Yes. Good morning, Angie. So yes we are keeping – we're affirming our guidance ranges at this point. I have indicated that we're trending toward the high-end of the guidance. Obviously, the third quarter is a very important quarter. We are well positioned for it, our plants are performing well, our supply strategy is working well for us, but we'll have an opportunity to update you on our results in the third quarter call. So far, I am very pleased with how the business has performed across all business segments: Generation Retail Smart Home. And -- but third quarter the summer is very important. Thus you appreciate given the extreme weather that we have seen. But so far, the business is performing very well.

Okay. Moving on to the margin expansion on the retail side and I appreciate that most of it comes from Texas. But we've heard from some other retailers comments about the particular margin expansion for full requirement contracts. Remind us please if you actually have any of those? Probably more in the East, but again just -- I don't even recall.

I mean we have -- remember the full requirement is really C&I. We share C&I customers across Texas and the East. I think Bruce already mentioned that what we are seeing is higher margins because there is greater volatility in the market right both in Texas and in the East. So greater volatility means higher load following premiums which means higher margins on the customers. This is a trend that we are also seeing in our business and again, the changes that we made to our diversified supply strategy are working really well both for C&I, but also for residential customers.

Okay. And then on Vivint, why is there such a meaningful increase in the acquisition costs for customers?

Yeah. So I mean the increase is twofold. Number one, you have higher interest rates. And then number two, the customers are buying more products and that's a really good thing. Now what you also should be able to see on the KPIs that we're providing you, our revenues are also higher. And by the way much higher than that increase so net-net is an increase on profitability. But Rasesh perhaps you want to just provide a little bit more color?

Yeah. Thank you, Mauricio. You said it well. What we're seeing is customers are more engaged in buying more services in the home. I think you can see through the KPIs that the monthly recurring service margin per customer is up 9% and that's 9% across the entire customer base. When we look at our customer acquisition cohort, it's up more substantively than that and so you can think of this as the increased acquisition cost will drive over $250 of incremental revenue over the life of the customer. And so we feel very good about the engagement level and the margin expansion in the base.

Great. Thank you.

Thank you, Angie.

Thank you. Your next question comes from Durgesh Chopra of Evercore ISI. Please go ahead.

Hey, team good morning. Thanks for taking my questions.

Hey, good morning, Durgesh.

Hey, good morning, Mauricio. You've answered all the other questions I had. Just maybe real quick, obviously, you're very confident in 2023 here. So Parish Unit 8 probably you don't see that as a meaningful impact, but the in-service is getting pushed. I think the last target was end of July, you moved it slightly to this month. Just can you talk to that what's going on there?

Yes. So I mean, we’re seeing top the unit in middle of July. We are working right now through additional testing and as you can appreciate this was basically a rebuild of the entire generator. But I'm confident that we're going to come back end of August. In terms of planning, you're correct. We actually took all the necessary steps to manage our low in the market at really good economics. So I feel that even if Parish comes back at the end of the month, it's not going to have an impact on the guidance that we provided you today.

Okay. That's all I had. I appreciate the color. Thank you, Mauricio.

Thank you, Durgesh.

One moment for our next question please. Your next question comes from David Arcaro of Morgan Stanley. Please go ahead.

Hey, good morning. Thanks for taking my question.

Good morning, David.

On the Smart Home business, I was wondering if you could speak to what the free cash flow before growth was for the quarter there, or any color on the free cash flow conversion you're seeing from EBITDA? Wondering how you're trending versus the full year $140 million pro forma target there?

Sure. Bruce?

Yeah, David. So as you know, we don't report free cash flow before growth for any individual segment of the company. But based on what we are seeing given the outperformance on the EBITDA side, we would expect to achieve the free cash flow before growth guidance that we had provided in our first quarter earnings call.

Okay, great. And then on the retail side of the -- Retail Energy side of the business, wondering if you could give an update on how customer retention and overall customer additions were trending in the quarter? And curious if you've seen any new entrants start to pop up particularly in ERCOT? And any, kind of, change in the competitive landscape there recently?

Sure. I'll pass it over to Elizabeth, but I will say that our KPIs on our Retail Energy business are pretty much in line with our expectation, including customer growth. But Elizabeth can you provide more details?

Sure. Thanks David. We actually saw really strong customer retention rates consistent with last year's performance consistent with what we expected in the budget. And for customer acquisition, we have a little bit of overperformance for the quarter and we're really building that momentum to achieve that low single-digit customer growth between year-end 2022 and 2023. As far as competitive landscape, we see a normal healthy competitive market in Texas. It's pretty consistent that every year we'll see a new player add billboards in the market or start doing something different, but there isn't anything materially different. We do see competitors like Shell and others that are larger competitors, which we appreciate, because overall that strengthens the market. But our performance is strong and our leading digital experience and leading customer acquisition and retention help us win in the marketplace.

Okay. Thanks. That’s really appreciated.

Thank you.

One moment for our last question. Our final question comes from Ryan Levine of Citi. Please go ahead.

Good morning.

Good morning, Ryan.

Good morning. What drove the monthly recurring net service cost per subscriber reduction by 22%? And was that largely in line with what you were anticipating, or is there any outsized movements this quarter?

Yes, Ryan. So, the primary drivers of that reduction, about 50% of that really is a function of fewer truck rolls and reduced supply chain constraints. We probably realized about 25% fewer truck rolls than we had in the past. The other 50% or the other 50% of the favorability really results from the ending of our payments to Alarm.com, which had started towards the -- towards the second half of last year.

Is Q2 '23 number more likely to continue on a go-forward basis, or are there any trends that we should look for as we look into forecast factors?

Yes. So Rasesh, why don't you take that one?

Yes, you bet. We feel very good about where net service cost per subscriber is and we would expect the current rate at which we are to continue. The favorability we've seen is durable and it's a perfect thing when you see customers buying more products and you see higher penetration of your service, while simultaneously you see the cost to serve going down and that's exactly what's driving the margin expansion. And so, we feel really good about the trends and we think that is sustainable.

So, if I'm hearing you correctly, you continue to see fewer truck rolls and decreasing number of truck rolls on a go-forward basis as a driver, or am I misinterpreting that?

That's right. So, you can see, if we think -- when you look at this on a per customer basis and we would expect to see this lower rate that we have achieved for both contact rate calls, as well as truck rolls to continue. We've recently started a virtual technician pilot, which really allows us to serve the customers' needs without ever rolling a truck and we're seeing very promising results from that. And so, this is sort of a new benchmark for the business.

Thanks for the clarity.

Thank you, Ryan.

Thank you. I would now like to turn the call back to Mauricio Gutierrez, President and CEO for closing remarks.

Thank you, Jana. And thank you everyone for your interest and your time today and I look forward to speaking with all of you in the days and weeks to come. Thank you.

Ladies and gentlemen, thank you for your participation in today's conference. This concludes the program. You may now disconnect.