Earnings Labs

Insperity, Inc. (NSP)

Q2 2016 Earnings Call· Mon, Aug 1, 2016

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Transcript

Operator

Operator

Good morning. My name is Kristen [ph] and I will be your conference operator today. I would like to welcome everyone to the Insperity Second Quarter Earnings Conference Call. All lines have been placed on mute to prevent any background noise. After the speakers’ remarks, there will be a question-and-answer session. [Operator Instructions] At this time, I would like to introduce today’s speakers. Joining us are Paul Sarvadi, Chairman of the Board and Chief Executive Officer; Richard Rawson, President; and Douglas Sharp, Senior Vice President of Finance, Chief Financial Officer and Treasurer. At this time, I would like to turn the call over to Douglas Sharp. Mr. Sharp, you may begin.

Douglas Sharp

Analyst

Thank you. We appreciate you joining us this morning. Let me begin by outlining our plan for this morning’s call. First, I’m going to discuss the details of our second quarter 2016 financial results. Paul will then comment on the key drivers behind our strong results. I will return to provide our financial guidance for the third quarter and an update to the full year 2016 guidance. We will then end the call with the question and answer session, where Paul, Richard, and I will be available. Now, before we begin, I would like to remind you that Mr. Sarvadi, Mr. Rawson or myself may make forward-looking statements during today’s call, which are subject to risks, uncertainties and assumptions. In addition, some of our discussions may include non-GAAP financial measures. For a more detailed discussion of the risks and uncertainties that cause actual results to differ materially from any forward-looking statements and reconciliations of non-GAAP financial measures, please see the company’s public filings included in the Form 8-K filed today, which are available on our website. Now, let me begin today’s call by discussing our second quarter results, which were driven by continued mid-teen double-digit worksite employee growth, and ongoing effective management of our gross profit and operating cost. Adjusted EPS increased 43% over Q2 of 2015 to $0.60 and adjusted EBITDA increased 13% to $25.6 million in line with our forecast. During the first half of 2016 we remain ahead of our initial budget having generated a 74% increase in adjusted EPS over 2015 to $2.23 and a 34% increase in adjusted EBITDA to $86.8 million. Our second quarter highlights were led by a 14.2% increase in average paid worksite employees to 163,521 which is at the midpoint of our Q2 forecasted range of 163,000 to 164,000. This growth…

Paul Sarvadi

Analyst

Thank you, Doug. My comments today will focus on three primary areas. First, I’ll discuss key drivers of our excellent recent results, second, I’ll describe our plans to continue our momentum over the last half of 2016 and third, I’ll discuss the critical elements we are focusing on to set up a strong 2017. Our outstanding second quarter reflects that our overall strategy is in place, and our simple formula for success is working. Our wide array of business performance solutions and our premium workforce optimization offering, our in-demand and our business performance advisors are working the Insperity selling system. Sales for the quarter were solid as the number of trained business performance advisors was up 15% delivering a 16% increase in the number of paid worksite employees from new sales. The numbers of discovery calls were up 14% and the number of business profiles or opportunities to bid were up 12%. Total sales were 93% of target for the quarter and 99% year-to-date so we are continuing to see solid execution from our sales organization. Mid-market sales are on track and the pipeline for new business is our strongest to date. This segment now represents just under 25% of our work site employees and is 19% larger than one year ago, and this includes clients that grew into this segment from our core small business and emerging growth client base. The sale of additional business performance solutions attached to a workforce optimization sale and on a standalone basis continued that levels from Q1. These sales contributed at the gross profit line and added new clients to up sell to workforce optimization in the future. Another highlight in the quarter and year-to-date was the effectiveness of our marketing efforts which is very important as we head into the last half…

Douglas Sharp

Analyst

Thanks, Paul. Now before we open up the call for questions, I'd like to provide our financial guidance for the third quarter and an update to our full year 2016 forecast. Based upon our solid execution through the first half of 2016 and outlook for strong client sales and high client retention over the remainder of the year, we continue to expect worksite employee growth of 14% to 15% for the full year. As per Q3, we are forecasting average paid worksite employees in a range of a $170,000 to $170,700, an increase of 14% and 14.5% over the third quarter of 2015. We also remain on target for our 28% to 32% increase in adjusted EBITDA over 2015, when combining our unit growth outlook with expected growth profit trends and operating leverage over the remainder of the year. This increase translates into forecasted adjusted EBITDA by $141 million to $145 million which averages to approximately $71 for worksite employee per month, a 13% increase over 2015. As per the third quarter, we are forecasting adjusted EBITDA of $30 million to $32 million, which follows our typical seasonal earnings pattern. We are now forecasting an increase of 60% to 64% in adjusted EPS over 2015 to a range of $3.50 to $3.60. This is up from our previous guidance of $3.46 to $3.58. Q3 adjusted EPS is projected in a range of $0.72 to $0.78, an increase of 26% to 37% over Q3 of 2015. In conclusion, we are pleased with our continued strong growth and profitability and look forward to updating you on our progress over the remainder of the year. Now at this time, I'd like to open up the call for questions.

Operator

Operator

Thank you. [Operator Instructions] Our first question comes from Tobey Sommer with SunTrust.

Kwan Kim

Analyst

This is actually Kwan Kim on for Tobey. Thank you for taking my question. My first question is regarding job growth among your customers. Could you give us some color on what you're seeing in terms of your customer job growth and how that sort of flows down and affected the worksite employee growth in the quarter? Thank you.

Paul Sarvadi

Analyst

Yes. In the last quarter I mentioned in my remarks that it's been slight positive overall, slightly less positive than it was a year ago, and its remains a little choppy. You know, we had a couple normal months in April and June, and then May was pretty much flat. Layoffs and new hires about even. And so, that was fairly week number kind of reflecting what was going on in the labor market overall. So, we're keeping a close eye on it. Now, the good news is that over time its still up over 10% commissions we pay to the sales staff of our clients, which gives some insight into their pipeline for new business, still remains pretty good. So, we think we're probably going to see more of the same slight positive tailwind, but the growth comes from the new sales and the retention rate – we're just always happy when it's not a headwind.

Kwan Kim

Analyst

Got it. Could you comment on the worksite employee growth trends among your tech customers, the trends you're seeing in customer activity level in that factor. Are you seeing any slowdown in job growth there?

Paul Sarvadi

Analyst

No, not really. We really down break it down too much by sector. We do some internal analysis of that. But we haven't seen anything that I would call a change in that area.

Kwan Kim

Analyst

Okay. And my last question is regarding individual solutions. Could you talk about which areas are growing faster than others than how individual solutions contribute to the income statement in terms of the EBITDA?

Paul Sarvadi

Analyst

Yes. We continue to see some really good results by having a wide array of business performance solutions that helps us to sale our core workforce optimization offering. Our attachment rates were good in the quarter. And we also sell those services on a standalone basis which expands our customer base and gives us other clients to sell into and sell up sell over time. And so, we had very good results in retirement services area where it makes a whole lot of sense when you become workforce optimization customer to go ahead attach the 401(k) because our record keeping services are very economical and it helps to make the financial numbers work to become a client. We're also continue to see good strong attachment of the time and attendance offering because of course under the Affordable Care Act, we really have to be all over the time keeping and record keeping and so that becomes a nice add-on as well, so those two are kind of leading the way, although we had a really strong year on the recruiting front, which is kind of interesting in a fairly weak labor market, but our recruiting offering has a lot of uniqueness to it and is well received in the marketplace, and so we've done well there as well.

Douglas Sharp

Analyst

And I would say that as far as our contribution on the income statement, its right in line at the gross profit line with what we've been forecasting for the full year when you take the whole array of those business performance solutions together, so we we're real pleased.

Operator

Operator

Our next question comes from Jim Macdonald with First Analysis.

Jim Macdonald

Analyst · First Analysis.

Yes. Just a follow-up on, Richard, can you tell us what the gross profit contribution was from the business solutions group? And just overall you said in the comments that gross profit was up 9%, but it looks to me like it was down 4.9%? So maybe explain why the overall gross profit was down?

Richard Rawson

Analyst · First Analysis.

As far as the contribution from the other products and services, it's fairly similar on a per worksite employee basis, as it's been historically, so its pretty much growing inline with the unique growth. The year-over-year increase in gross profit, dollars is up 9%. You maybe be referring to gross profit per employee number and a lot of that has to do with the seasonality in the benefit plan migrations in mix of our clients, and products and services. I think if you look at the full year, you know, we're expecting it to be fairly similar with the prior year. And so, it’s a lot of just seasonality in product mix, but its still in line with what our initial budget was going into the year, so no real surprises there.

Operator

Operator

Our next question comes from Jeff Martin with ROTH Capital Partners.

Jeff Martin

Analyst · ROTH Capital Partners.

Thanks. Good morning, guys.

Richard Rawson

Analyst · ROTH Capital Partners.

Good morning.

Jeff Martin

Analyst · ROTH Capital Partners.

Paul, I was wondering if you could touch on sales productivity in the quarter. It was very robust in Q1 since like it was pretty close to goal, but it was not quite to goal. Wondering if you could just kind of qualify that? Give us your interpretation there?

Richard Rawson

Analyst · ROTH Capital Partners.

Yes. You know, as our budget gets larger each month throughout the year. So, we were still at 99% for the year. We were 93% for the quarter. So still a good strong number. And the number of worksite employees paid in the quarter was up 16% on a 15% increase in number of BPAs. So, all systems go there. And I'm pleased with the results. We just like to set pretty good robust internal target as the year progresses and we always build in a little bit of room between the sales targets, of course, what we hope into our -- roll into our financials.

Operator

Operator

[Operator Instructions] Our next question comes from Mark Marcon with R. W. Baird.

Mark Marcon

Analyst · R. W. Baird.

Good morning. Thanks for taking my question. I just wanted to go back a little bit with regards to the gross profit for worksite employee. Can you talk a little bit more about that in terms of like the sequential trend? Normally it pulls back from the seasonal perspective from Q1 to Q2, but what were -- it seem like it was a little bit more than what it usually has pulled back. So, just wondering what some of the factors were there? And then what are your expectations with regards to Q3's GP per WSC should trend relative to the second quarter?

Richard Rawson

Analyst · R. W. Baird.

Yes. Mark, this is Richard. The trends that we're seeing on both the benefits and the workers compensation are right in line with what we forecasted for the year. On the workers comp, it's actually become a little bit better in the last two quarters, because you know we're under a policy year that starts in October and runs through September. So, when we look at this policy year to-date, our severity rate on claims is actually down over 20% better. So that trend has been really good. On the benefit side, we are seeing -- this quarter we saw little about a 2% trend in the medical side of our claims and it was a 6% increase or 6% trend on the pharmacy. Now that compares to last quarter where we had about a 1% medical trend on the medical side and a 19% on the pharmacy. So, second quarter is definitely an improvement over the first quarter, but when we look at the whole policy year on the benefit side we're right in line with exactly what we looked at early on. You know when you look on the revenue side of the business obviously because one of the big elements of our revenue is the amount that's built-in for the medical component of our service. And so, when people continue to migrate to the lower cost, higher deductible plans than we expected or forecast for the quarter or for the year obviously our revenues going to be lower. But as you all know, it isn't about our revenue anyway, its about the gross profit and the contribution at the operating income line because every worksite employee is a unit of revenue and unit of risk, and so that's how we measure it.

Operator

Operator

Thank you. At this time, I'd like to turn the call back over to Mr. Sarvadi for closing remarks.

Paul Sarvadi

Analyst

I will -- once again thank you all for following the company. We look forward to continuing these type of results and get ready to launch our fall campaign for the year. And we'll be reporting on that next quarter. Thank you again for participating today.

Operator

Operator

Ladies and gentlemen, this does conclude today's Insperity's second quarter earnings conference call. You may now disconnect your lines.