Michael G. O'Grady
Management
Sure Betsy, it's Mike. I'll add on to what Jason said earlier. So if you think about the flow of new business, there's business that we've won and it's a matter of transitioning that business on. And one of the things that again, I want to give credit to our team on is the fact that even in the month of March with everything that happened we were able to transition the majority of the business that was scheduled to be transitioned. So in that sense, that's why we say, right now that will look good. Having said that, there are new mandates that were to transition in April, for example, or May or June, that it's not only that we're in, I'll call it the work from home mode, but that the clients are as well. And so they've said, let's move our transition back further. So they're deferred transitions.So when Jason talked about in the medium term, that would be new business that would come on for example, in the second or the third quarter, that now has been moved back. And then if you then also think about what's happening with the client base certainly winning new clients is new business for us but it's also the flow activity that they have, whether that's an institutional client and what they're doing with their funds, are they more in a spending mode, if you will, utilizing mode if they're a sovereign wealth fund that's being impacted by the environment. Or if they're an asset manager, or are they part of the market that is a net gainer of flows or a net outflow. And that, of course, then will impact us as well.And then the last piece is just, well, what about new business activity where you're in the process of winning? Yes, there's some slowdown in I would say mandate type decisions, but also with a lot of activity like this we do see plenty of our clients that are saying we've been talking about outsourcing for some time period, whether that's the whole middle office or that's trading. You know what, now that we've gone through this time period, we can see that you're in a better position to do that for us than for us to do it on our own. So let's continue that dialogue and then we can figure out when we'll decide to do it. And hopefully do it with us as well. And so that happens. That's why we say longer term we see a lot of opportunities, but that's not going to impact the third to fourth quarter of this year.