Earnings Labs

OptimizeRx Corporation (OPRX)

Q3 2016 Earnings Call· Fri, Nov 11, 2016

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Transcript

Operator

Operator

Good afternoon and thank you for joining us today to discuss OptimizeRx’s Third Quarter ended September 30, 2016. With us today are the company's Chief Executive Officer, William Febbo; and its Chief Financial Officer, Doug Baker. Following their remarks, we will open the call to your questions. Before we begin, I would like to provide the company's Safe Harbor statements. Statements made by management during today's call may contain forward-looking statements within the definition of Section 27A of the Securities Act of 1933 as amended, and Section 21E of the Securities Act of 1934 as amended. These forward-looking statements should not be used to make an investment decision. The words estimate, possible, and seeking and similar expressions identify forward-looking statements and they speak only to the date the statement was made. The company undertakes no obligation to publicly update or revise any forward-looking statements whether because of new information, future events or otherwise. Forward-looking statements are inherently subject to risks and uncertainties, some of which cannot be predicted or quantified. Future events and actual results could differ materially from those set forth and contemplated by or underlying the forward-looking statements. The risks and uncertainties to which forward-looking statements are subject and could affect our business and financial results are included in the company's Annual Report on Form 10-K for the fiscal year ended December 31, 2015. This form is available on the company's website and on the SEC website at sec.gov. I would like to remind everyone that today's call is being recorded and it will be available for replay through November 28, starting later this evening. Please see today's press release for replay instructions. Now with that, I would like to turn the call over to the Chief Financial Officer of OptimizeRx, Mr. Doug Baker. Sir, please proceed.

Doug Baker

Management

Thank you, Ann [ph]. I'd like to thank everyone for joining us for today's call to discuss our results for the third quarter of 2016. Following my financial review, Will, is going to comment on the large market opportunity and our key accomplishments thus far in 2016. Now, turning for our financial results for the quarter, our net revenue in the third quarter of 2016 decreased 11% to 1.0 million as compared to the same year ago quarter. This decrease in net revenue was partially due to some brand programs that were put on hold while return on investment studies are being performed by customers. Well, at the same time, new brands launched during the quarter generated lower volumes. Our number of brands in Q3 increased slightly over the year ago quarter and remained relatively constant from Q2 to Q3. There's not always a direct correlation between number of brands and revenue as revenues depend on the type of brand. Many of the brands launched in the third quarter were especially brands that generated a lower volume of transactions. We expect some of the brands that were paused to resume and anticipate that the ROI studies will confirm as OptimizeRx platform substantially increases total prescriptions for its promoted brands. In fact, we recently announced the results of independent research studies demonstrating we delivered pharmaceutical brands, a return on investment ranging from 300% to 1200%. For the first nine months of 2016, our net revenue has increased 5% to a record 5.5 million versus the same year ago period. Our gross margin was 1.1 million or 59% of net revenue in the third quarter of 2016, an improvement compared to the 1 million and 48% of net revenue in the third quarter of 2015. For the first nine months of 2016,…

William Febbo

Management

Thanks, Doug. And thanks to everyone for joining us today. Since joining OptimizeRx eight and a half months ago now, we've discussed in previous calls many items. The team has been focused mainly on securing the foundation for a scalable business. While our core product revenue is down slightly due to the need to run a few return on investments that Doug mentioned, I see our foundation coming together as a digital content delivery platform supporting the pharmaceutical industry shift from legacy paper, prescriptions, sales representatives, and sampling to a digitally enabled relationship between patient and medical provider to improve outcomes. To this end, we've accomplished several key milestones thus far this year. Prior to speaking directly to what we've accomplished, I want to spend some time on the market opportunity and why we believe and you should as well that it's compelling for all stakeholders. The shift to digital spend within the health marketplace has multiple channels from traditional media outlets to consumer oriented sites like WebMD to pharmacies to the newest entrants, electronic health records or EHR companies. We believe our pharmaceutical clients and their agencies will start to shift the spend to the EHR channel for several factors. First, the EHR has now become the number one tool for doctors spending their time with over 3.3 hours a day. Secondly, life sciences companies increasingly - are increasingly shut out of direct access to HCPs, yet HCPs want just entire content, patient support, and rep availability on their own schedule. With 47% of HCPs are not accessible according to Manhattan Research, reaching them is getting tougher and tougher. Third, the accelerating shift of the life science market to expensive specialty medications significantly increases the need for patient assistance both financial and educational. Fourth, EHR capture is typically the…

Operator

Operator

Thank you. [Operator Instructions] And we'll take our first question from Justin Cook, Private Investor.

Justin Cook

Analyst

Hi. I was curious if you could give a little more color around the impacts to net revenue of [indiscernible] due to the ROI investment for the ROI studies?

William Febbo

Management

Yeah, we can't obviously give names around companies, because they're protected through confidentiality. But we had - there were about six brands that were pulled to do those studies and I would say it's approximately 200,000 to 300,000 in revenue.

Justin Cook

Analyst

Okay. Thank you.

William Febbo

Management

Sure.

Operator

Operator

And we’ll take our next question from Jim Kennedy with Marathon Capital Management.

Jim Kennedy

Analyst · Marathon Capital Management.

Hi, Will.

William Febbo

Management

Hey, Jim.

Jim Kennedy

Analyst · Marathon Capital Management.

Hey, yeah, quick question for you. Congratulations on your product breadth if you will and going to market with new services. But one of the things that I'm wondering if you make your way through the pharmas and through these clients, are you spreading yourself a little thin or are you with one point of contact with any pharma, I mean to introduce a three or four new revenue opportunities? Can you walk me through a little bit about how you do that at that customer level?

William Febbo

Management

Absolutely. It's a great question. So, the truth is we were selling all these services when I showed up, right. Just the majority of our revenue was financial messaging. They are all the same buyer. So, we certainly have an efficiency there. It's not having to set a new group of clients that we're selling to. And frankly my concern with staying as - with one product is just being one product company, if pharma starts to perceive you that way. And pharma is shifting towards working with larger agencies that can handle multiple needs that they have. And given that the EHR space is still relatively young, it's time to capture mind share and the pharma is not listening to our earnings call and trying to pick out what percentage of what product is our revenue, but they now see very clearly that we can help them not just with their financial assistance within the EHR, but their media spend within the EHR and then some very tactical issues that they have as they learn how to work in and around the HER. So I don't think we're over extending ourselves. I think we're actually protecting ourselves, because if we did stay, as I said, with one product, I think we would start to not be invited to the table as much, whereas now we're seeing - we're seeing it on multiple levels, Jim. I've seen us being taken more seriously by potential channel partners, by potential strategic partners with other top products and services and I've certainly seen an uptick in our pipeline around new manufacturers wanting us to come in and educate them and then the agencies obviously, the more you can bring to them at one point the more efficient that process is to getting the education up. But it's a fair question. If I was starting to sell a new service completely, I would - I would be nervous. But these are things we were doing previously. We’ve really just packaged them, I think, in a better way, aligned the incentive with the sales team and now we have twice the salespeople as well. So, I think we’ve rolled that up with better marketing and we should start to see some nice results on it.

Jim Kennedy

Analyst · Marathon Capital Management.

Okay. So, I was going to say that kind of answers my second question and that is, if you were indeed offering them before, why the lack of success or lack of uptake? So, in other words, you more or less rebranded, repositioned, you're going deeper into the pharmas with more people to get better results and that’s pretty much encapsulated?

William Febbo

Management

That's right. As a matter of fact, our capabilities deck even is less pages, even though we have more products. So we - I think we've really streamlined the value proposition to our clients. And what's really exciting to me and this is sort of - this is a Holy Grail of pharmaceutical companies, is moving to enterprise pricing where you offer multiple services that are interconnected and come up with annual budgets and targets. And I can say we have a couple of those discussions going underway, because we didn't have just one product. So, it really gives the salespeople more content to generate more interest.

Jim Kennedy

Analyst · Marathon Capital Management.

You anticipate being able to announce maybe not the name of the costumer, but the specific service going forward. And if so, how do we gauge success if you will?

William Febbo

Management

Sorry, I'm not sure I follow.

Jim Kennedy

Analyst · Marathon Capital Management.

So, in other words, are you going to be able to - now you're offering, let's call this suite of products.

William Febbo

Management

Yep.

Jim Kennedy

Analyst · Marathon Capital Management.

And let's suppose that I want A and B from your suite of A through E, are you going to be able to announce those as more or less standalone services and products in a release? Or is it just going to be we're pleased to announce a contract with the pharma?

William Febbo

Management

Yeah, unfortunately in pharma land, you really can't announce revenue. What we can do over the time is give updates of brands per service. We'll be working on also our Qs and Ks to make sure it's reflected appropriately. So, it is transparent. And I think you'll see a good increase. I think we’ll bring e-coupon back, because now we've got this solid ROI data and it's really having an impact not only with our existing clients, but with those that we're considering the channel. And then on messaging, we’ll see - you'll see that will become more relevant and it actually helps revenue when you have a soft month, the other media spend tends to be pretty consistent. So, we won't announce closing deals with pharma. We can't and I’d love to, but we will -

Jim Kennedy

Analyst · Marathon Capital Management.

Do you think you will be far enough along at the end of the year? Will you be able to talk about the fourth quarter in terms of service or brand or brands per service? Or are we too early in the game to be breaking those out that way?

William Febbo

Management

No, no, I think I'd like to get there, Jim. It's actually helpful. It’s how I’m managing the business as well. So, I would say when we report for Q4, we’ll be a lot closer to that. I'd like to get into specifics. I just can't top names. That’s all.

Jim Kennedy

Analyst · Marathon Capital Management.

No. I understand. Okay. Thank you very much.

William Febbo

Management

Thank you.

Operator

Operator

[Operator Instructions] And we'll take our next question from Joe Delahufe, a private investor.

Joe Delahufe

Analyst

Yeah, hi. Thanks for taking my call. I've been involved with the company as a shareholder for probably four or five years now and I got involved because I like the potential of the e-coupon business. But I’m always quite astonished at just how much potential seems to go unfulfilled with the e-coupon strategy and the revenue growth from that product offering? It seems like this isn't the first time a quarter has been a little - a little slow due to the more ROI investment. It seems like two or three quarters ago, maybe urology group was doing it or something. How many of these ROI studies are necessary before pharma really grasps the importance of e-couponing? And then I guess I'm always still stunned given the potential of e-couponing and, yeah, we’re the market leader and our revenue is kidding with top 2 million in a quarter on a consistent basis from e-couponing. Any comments on any of that?

William Febbo

Management

Absolutely. I'm living them all. I understand the frustration. I appreciate you’re staying in with us. There's a couple of things I think that deal with that. One is while you've been in for a couple of years, I think the initial revenue growth was that very early believer where we had multiple brands. They were just sort of throwing money at it to try it. And this channel is not for every brand. And so what you've seen in the last probably 12 months is this push for ROI, because they want to make sure they're allocating the right spend for the right brand. And I think we're also, as a company, getting better at recommending which brands are best. So, that's - that's one thing that's working itself through, which is - which is stunted growth. The second is channel. There are 700 plus branded drugs. Pharmaceutical companies allocated up to $3 billion to spend on copay programs, right. So, you just do that math and you look at the doctors we can reach and you think, well, why isn't this a $20 million business, right? The reality is a lot of the therapeutic areas that dominate those brands, we're just getting into. And a lot of our channel partners actually, while they may say they have 100,000 - I talked about a little of this access, right, what does access mean, there is a good percentage that don't see our content right. So, we're working very hard at cleaning up the base of our existing channels, helping them get technology update, so that our e-coupon can be seen. And then we're also looking for those relationships on more channels, so that we have a better distribution network. But I appreciate and understand your frustration. I’d ask you to hang in there, because I think it's a relatively immature market. There is a lot of money being spent - excuse me, as we know by pharma in this spin and around the space and I think the agencies are finally getting up the curve on education such that they're recommending it as a go-to channel. So, not a completely direct answer. But that’s the truth from me to you and we're working hard at increasing the channel, making sure that education done, so we can actually make this a good growth story.

Joe Delahufe

Analyst

But between more brands coming online, more penetration with your doctorate network, more of it, but I just can't fathom how this isn’t a 30% minimum year-over-year revenue growth story just from e-couponing initiative alone. Quarter-after-quarter, there's too many tailwinds and then here we are just because six products out of seven or something go offline for an ROI study, we showed negative year-over-year growth in e-couponing. And by the way have you really - and this kind of maybe ties into a question from the previous caller, of the 1.8 million in revenue in this quarter, can you disclose how much of it was from e-couponing versus other, say, non-e-couponing new growth initiatives that you guys are trying to get out there?

William Febbo

Management

Doug, can you answer that question?

Doug Baker

Management

I don't have the exact breakdown, but we can look it up and get back to you.

Joe Delahufe

Analyst

Is it safe to say that the new growth initiative of non-e-couponing is probably less than $300,000 in revenue?

Doug Baker

Management

No, it's - the two new efforts would be more than 300,000. We actually saw growth in those and we saw a dip in the e-coupon. And I think - I think there - this is - well, the numbers on the surface make a lot of sense that there should be just rapid, rapid growth. Pharma doesn't work that way. They don't go all in fast. So, that's one of the big frustrations to selling to pharmaceutical companies. It's not a upload click pay model and - and I think what we're - what we're doing I think with our current team is we went from effectively one and a half type salespeople handling a very big book of business, I mean, the $7 million book for one and a half people selling all-time is huge for pharma. Usually, it's a $3 million to $5 million book. We now have four people. We've hired them in the last six months, so we're in the early stages of them getting to their production. But I think you're going to - I would say stay in for ‘17 growth on the e-coupon and then I think when you layer on these other products to the same buyers, which they're actually more comfortable with the spend, because it's a media spend, which requires less return on investment assessment, I think we're going to get back there, but it's - so I think it's a combination of relatively small sales force, relatively a mature market, but they're there and we're working hard on them every day.

Joe Delahufe

Analyst

Okay. It just seems like that there's a lot of - you mentioned that $3 billion pharma advertising budget or something along those lines. A 1.5 million a quarter from numerous pharmacy company - pharmaceutical companies, so that should be like between the couch cushion sort of money, given some of the early ROI studies and all the EHR networks, it's just mind-boggling that we're still talking about a $2 million revenue per quarter company at best and you mentioned you could see a path to 27 million in revenue. I can't see a path to 15 million in revenue at this point at the rate we're going. I mean, we have the growth to growth initiatives but there we layer on SG&A and that kind of -

William Febbo

Management

Yeah, I understand your frustration. You've been watching it for a while and we've over-promised and under delivered, but we're working hard to turn that trend into the opposite direction. I appreciate your continued support hopefully.

Joe Delahufe

Analyst

All right. Good luck guys.

William Febbo

Management

Thank you.

Operator

Operator

And our next question comes from Jon Merriman with B. Riley.

Jon Merriman

Analyst · B. Riley.

Hey, Will. Question, if we touched on the call, what does the competitive landscape look like? I know you haven't been there very long. But is that shaping up? You see everybody out there that presents the threat? I mean it’s a big marketplace and something like anybody is really penetrating it yet?

William Febbo

Management

Hey, Jon. Good to hear your voice. There are - there are competitors and it's interesting. In the discussion in the earnings call I said that pharma has a lot of single service offerings, which means there are EHRs like Practice Fusion, hypocrites, part of Athena that call directly on pharma and sell similar products and services. But keep in mind they're selling access to just their community, right. They're not an aggregator. They don't sell to the broader EHR community. So, we are - we compete with them just for pharma mind share. And then there is another aggregator called PDR, which is now part of a company called ConnectiveRx. They’re formidable. They're a partner and a competitor, but they have a pretty nice network. And then I'd say the third one while the partner opportunities or the agencies really trying to advise on the total spend and then they bring us in and sometimes that can slow the sales cycle. But we view those guys as partners more than competitors. So you're right. It's early days. It's one or two. And that's really why we needed to rebrand as well. Those companies have - showing more breadth and more access actually makes us stand apart and certainly being independent is key.

Jon Merriman

Analyst · B. Riley.

Got it. Thank you. Thanks, Will.

William Febbo

Management

Thanks, Jon.

Operator

Operator

And we’ll take our next question from Ron Chez, private investor.

Ron Chez

Analyst

Good afternoon.

William Febbo

Management

Hello, Ron. How are you?

Ron Chez

Analyst

Okay. I share the same sentiment as the caller before Jon Merriman in that it feels all the time like this ought to be significantly bigger. You’ve made the hires. You have the effect. You’ve demonstrated ROI data. So, have you exhausted your excuses or the company’s excuse for not growing now?

William Febbo

Management

I think we have. It’s on our shoulders. I anticipate getting back to growth numbers and hopefully under promising and over delivering in future quarters, but I think we've done some good cleanup over the next - over the last six months and you’re never done with businesses this size as you know, Ron. But I'm very optimistic about impressing the client with that recent data and that's very fresh. I mean we just generated a lot of that data in October, right. So, we're - we're marketing it like crazy. We also just relaunched the look and feel and train the sales team and we're still building the sales team. So, those are our excuses. Now we need to deliver. So, I am focused squarely on that.

Ron Chez

Analyst

And with respect to the Allscripts deal that you made where you bought position, are you seeing early results or not to justify that purchase or commitment?

William Febbo

Management

Absolutely, I'm very excited about that commitment we've made, not only with our partner Allscripts, and the top 10 EHRs in the country. Clients are seeing us as the only source to go to. Anecdotally one of the - our largest clients Big Pharma did not want to work directly with Allscripts for some reason, but now that we're doing it, they are absolutely onboard too. So, we're seeing not only commitment from our client base, we're also seeing credibility go up and the sales team is successfully connecting that product to our financial messaging product, so we're - that gets you up into enterprise pricing and commitments. And so very encouraged, Ron, I think that was a good strategic move for us and it will drive rapid.

Ron Chez

Analyst

So with respect to some understanding there, what would you say the revenue from that particular service would be in the period ending 12/31/16 ballpark?

William Febbo

Management

Well, we don't - we don't give numbers, but we did - you can look at last year we did about 400 - 300,000, very little, insignificant. I see three X for that for this year and I see three X for that next year.

Ron Chez

Analyst

Okay, so significant growth.

William Febbo

Management

Yeah.

Ron Chez

Analyst

It's working - it’s working well right now.

William Febbo

Management

Yes.

Ron Chez

Analyst

You're satisfied with the sales criers that you've made within reason?

William Febbo

Management

Yes and as a matter of fact, just before this I interviewed another person who is tremendous and I think we're going to start getting a nice talent pool here, because we do have a differentiated value prop.

Ron Chez

Analyst

To your - to the prior caller to Jon who talked about added SG&A you are mindful of leveraging SG&A one would assume?

William Febbo

Management

Absolutely and I’m cash flow trained guy, so we watch the cash and Doug always keeps me in line.

Ron Chez

Analyst

Always?

William Febbo

Management

Almost always.

Ron Chez

Analyst

It would seem like there ought to be as you just talked about a payoff at some point in time to 27 million and $6 million of EBITDA, it would be nice to show how you get and deliver, how you get to $15 million to demonstrate that you all know what you're doing there?

William Febbo

Management

Actually I couldn't agree more.

Ron Chez

Analyst

Okay. All right. Thank you.

William Febbo

Management

Thanks Ron. Have a good night.

Operator

Operator

[Operator Instructions] Our next question comes from Graham Jervis, private investor.

Graham Jervis

Analyst

Hello, Will and Doug.

William Febbo

Management

Hi, Graham.

Graham Jervis

Analyst

Is there any progress on the veterinary side or is that [indiscernible]?

William Febbo

Management

No. Good question. It’s - I have a group looking at it. I think it's a little early to - the market is not quite ready for the deliverable, but they are - we have very good conversations going on with a couple of key players. But it is, as Jim Kennedy highlighted, you can't do everything and so we've really focused our efforts on pharmaceutical companies, human drugs and increased channel distribution. I do have a consultant that is tremendous in the animal health space that not much cost and he is really pioneering it and Dave Harrell is also helping us in that area. That’s something he had started. So, nothing to report. Not dropped, but not a high priority.

Graham Jervis

Analyst

Okay. Has that urology drops [ph] come back to line or it’s still unknown?

William Febbo

Management

So, getting a little bit more color on that, they are not back online yet. But we do have a new contract into them. I anticipate them coming back online in ‘17. We’re also just - we're not just waiting for that. We're also in discussions with two or three others in those therapeutic areas. So, I would think in ‘17 we can bring that access back to our clients, which was significant. That was a million plus a year in revenue. So, we are definitely staying on it.

Graham Jervis

Analyst

Okay. Any progress on PTO, I think you already spoke about [ph]?

William Febbo

Management

No, we have a - when I brought on Brian Dillon as SVP of Strategy and Product, he's launched and built several product companies inside the space. And so right now I have our VP of Engineering and two other engineers reporting into him. I think given the - we know our products, we know what we can and can't do. But we have a good team right now for that. If we start to see traction and all those and want to do another round of investing next year in the new product, we may need to amp that up. But for now we're okay.

Graham Jervis

Analyst

Okay. I know you guys [indiscernible]?

William Febbo

Management

Good. Thank you. Like a company of our size, the stock buyback is pretty difficult. We’ll always look at those and up listing and any other type of strategic consideration that drives value to the shareholders. So, yeah, we do watch it and we've got help and I speak to investors frequently. So, we'll keep doing that.

Graham Jervis

Analyst

Okay. Maybe opening to your May corporate because May 2016 I think [indiscernible].

William Febbo

Management

Yes. Got it. Thank you. Thanks, Graham.

Graham Jervis

Analyst

All right.

Operator

Operator

And we’ll take our final question from Ron Chez, private investor.

Ron Chez

Analyst

I forgot to ask you. You mentioned generics opportunity there.

William Febbo

Management

Yeah, we're assessing multiple partners and I would anticipate in Q1 we’ll have an announcement around that. It’s - we need to make sure we approach that market well given that we're dealing with retail products and those two don't always cooperate with each other. But it's in line with - we've done our cash with various partners. We like one in particular. We're not done closing that yet, but we will be and we’ll announce it and I think it will - just again it will facilitate more financial assistance for the patients that need it and I think the physicians will appreciate it and our channel partners will appreciate it. So -

Ron Chez

Analyst

The story is essentially the same. Is it not?

William Febbo

Management

It is, yeah.

Ron Chez

Analyst

Go ahead. I'm sorry.

William Febbo

Management

Yes. Ron, it is the same workflow point of care financial assistance. Yeah, you're right.

Ron Chez

Analyst

I would - last thing, I would like you to make sure that there is intense focus on the couponing as the Bellwether is the leader of this effort.

William Febbo

Management

Absolutely. I am - I am focused on it. I think we've got our core product with good data behind it now. So, I promise you the team is on that. We will grow that next year and this messaging I’m pretty excited about as well.

Ron Chez

Analyst

Okay. Thank you.

Operator

Operator

At this time, this concludes our question-and-answer session. I would now like to turn the call back over to Mr. Febbo. Sir, please proceed.

William Febbo

Management

Thank you. This was best call yet. I know it's never good to see when you've put your money at risk down quarter. I take that on my shoulders where the team is focused on reversing that and having a very good Q4 and ‘17. So, stay tuned. You know you can always reach out, very excess accessible, and I really appreciate your continued support. Have a good night.

Operator

Operator

I would like to remind everyone that this call will be available for replay starting later today. Please refer to today’s press release for dial-in replay instructions. A webcast replay will also be available via the company’s web site at www.optimizerxcorp.com. Thank you for joining us today. You may now disconnect