Earnings Labs

O'Reilly Automotive, Inc. (ORLY)

Q1 2022 Earnings Call· Thu, Apr 28, 2022

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Transcript

Operator

Operator

00:03 Welcome to the O'Reilly Automotive Incorporated First Quarter 2022 Earnings Conference. My name is Richard, and I'll be your operator for today's call. At this time, all participants are in a listen-only mode. Later, we will conduct a 30-minute question-and-answer session. [Operator Instructions] 00:26 I will now turn the call over to Tom McFall. Mr. McFall, you may begin.

Tom McFall

Analyst

00:31 Thank you, Richard. Good morning, everyone and thank you for joining us. During today's conference call, we will discuss our first quarter 2022 results and our full-year outlook for the remainder of 2022. After our prepared comments, we'll host a question-and-answer period. 00:48 Before we begin this morning, I'd like to remind everyone that our comments today contain forward-looking statements, and we intend to be covered by and we claim the protection under the Safe Harbor provisions for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995. You can identify these statements by forward-looking words such as estimate, may, could, will, believe, expect, would, consider, should, anticipate, project, plan, intend or similar words. The company's actual results could differ materially from any forward-looking statements, due to several important factors described in the company's latest annual report on Form 10-K for the year ended December 31st, 2021, and other recent SEC filings. The company assumes no obligation to update any forward-looking statements made during this call. 01:35 At this time, I would like to introduce Greg Johnson.

Greg Johnson

Analyst

01:39 Thanks, Tom. Good morning, everyone and welcome to the O'Reilly Auto Parts first quarter conference call. Participating on the call with me this morning are Brad Beckham, our Chief Operating Officer; and Tom McFall, our Chief Financial Officer. Brent Kirby, our Chief Supply Chain Officer; Greg Henslee, our Executive Chairman; and David O'Reilly, our Executive Vice Chairman, are also present on the call. 02:04 I'd like to begin our call today by thanking team O'Reilly for their hard work and commitment to drive another solid quarter, ensuring we deliver excellent service to each and every customer. Our team of over 84,000 dedicated professional parts people across the US and Mexico continually reinforces our O'Reilly culture of excellent customer service. Their unwavering commitment to achieving such high standards and going the extra mile for our customers is key to our repeated success. 02:36 Our first quarter results were headlined by a 4.8% increase in comparable store sales, which is on top of the record 24.8% comparable store sales we delivered in the first quarter last year, resulting in an impressive comparable store sales two-year stack of 29.6%. These top line results produced diluted earnings per share of $7.17, which is an increase of 2% over our extremely strong first quarter of 2021 when we grew EPS by 78%, representing an outstanding 34% compounded annual growth rate when compared to the first quarter of 2020. 03:18 Now I'd like to provide some color on our comparable store sales results and what we saw on both sides of our business as we move through the quarter. I'll begin by reiterating what we noted in our press release yesterday. Historically, weather creates volatility in our first quarter, from both the type and severity of winter weather at the beginning of the quarter and…

Brad Beckham

Analyst

13:14 Thanks, Greg. And good morning to everyone. I would also like to thank Team O'Reilly for their outstanding efforts during the quarter. Similar to last year, we knew coming into 2022, we were facing extremely tough comparisons. But I'm extremely proud of our team's continued focus on what's next, not what's behind us. We are well aware of the opportunities in the marketplace on both the DIY and the professional fronts, and are excited to continue earning our customers' business each and every day. Our team is energized and intently focused on out-hustling and out-servicing our competition. 13:55 First, I would like to give some added color on our professional pricing Initiative. As discussed on our last conference call, we began rollout company-wide in February, and all pricing actions associated with this initiative were completed in all of our markets during that month. Our store and sales teams immediately engaged with our existing customers, as well as prospective new customers to ensure there was broad awareness of the changes we implemented. This has generated a lot of excitement for our team and our customers. We have really just begun to see the fruits of this initiative, and remain excited about our long-range opportunities to accelerate our professional customer share gains within this highly fragmented market. 14:44 As I discussed on our last call as we were rolling out this initiative, our more competitive pricing, combined with excellent customer service, provides a superior value proposition, enhancing our ability to take share and generate long-term sustainable business. However, we continue to strongly believe our growth will be fueled by the same key competitive advantages of exceptional customer service and rapid inventory availability. We are still in early innings with this initiative, but are pleased with the momentum we've generated, and we'll…

Tom McFall

Analyst

22:31 Thanks, Brad. I'd also like to thank all of Team O'Reilly for their continued commitment to our customers and our success. Now we'll take a closer look at our first quarter results and review our guidance for the full-year. 22:45 For the quarter, sales increased $205 million, comprised of $144 million increase in comp store sales, a $51 million increase in non-comp store sales, and a $10 million increase in non-comp non-store sales. For 2022, we continue to expect our total revenues to be between $14.2 billion and $14.5 billion. 23:10 Greg previously covered our gross margin performance for the first quarter, but I want to briefly recap our LIFO accounting for the quarter and expectations moving forward. As we noted when we established our full-year gross margin guidance in February, our LIFO reserve had flipped back to a credit balance in the back half of 2021 as a result of inflation and acquisition costs. And we are now back to more typical LIFO accounting and no longer valuing the inventory at the lower replacement cost. As a result, we are expecting a limited benefit from LIFO during 2022 versus the more significant tailwind we saw throughout 2021. 23:54 As we unwound our historical debit LIFO reserve. Our first quarter results were in line with those expectations and our outlook on this item for the year is unchanged. Our first quarter effective tax rate was 23.9% of pretax income, comprised of a base rate of 24.3%, reduced by a 0.4% benefit for share-based compensation. This compares to the first quarter of 2021 rate of 23.5% of pretax income, which was comprised of the base tax rate of 24.4%, reduced by a 0.9% benefit for share-based compensation. 24:34 The first quarter of 2022 base rate was in line with our…

Operator

Operator

28:37 Thank you. We will now begin the question-and-answer session. [Operator Instructions] And our first question on line comes from Greg Melich from Evercore ISI. Please go ahead.

Greg Melich

Analyst

29:22 Thanks. First, congrats, Jeremy. And, Tom, we'll find a way to hunt you down now and then. Thanks for everything. My question, I would say twofold. One, inflation in the first quarter. Did you say it was high-single digits, and was that number for the whole company or just DIY or Pro?

Greg Johnson

Analyst

29:43 It was high single-digits and that was for the whole company, Greg.

Greg Melich

Analyst

29:49 Got it. And it sounds like going forward in your guidance, would you assume in that 5 to 7 comp for the year that it would be high single-digits or would it moderate to more like mid-single?

Tom McFall

Analyst

30:03 We saw inflation pick up significantly in the back half of the last year. So as we lap those, we would expect to have less inflation, although we continue to see moderately more. So the answer is at this point, we would anticipate seeing less inflation in the back half of the year.

Greg Melich

Analyst

30:25 But in the 5 to 7 comp guide, you're assuming less in the back half, but it might be mid-single digits. Would that be fair?

Tom McFall

Analyst

30:36 Time will tell what that number is. It will be somewhere plus or minus mid-single digits.

Greg Melich

Analyst

30:45 Got it. And I guess my second question, and I'll give someone else a chance, is on the SG&A. So with the higher growth in the first quarter, but still 2.5% for the year, how do you manage to do that with head count up 9%, some wage inflation out there. Like what are there -- what initiatives are there to help moderate the growth in SG&A dollars?

Greg Johnson

Analyst

31:10 Yes, Brad, do you want to take that one?

Brad Beckham

Analyst

31:12 Yes. Hey, good morning, Greg. Really the way that we're thinking about SG&A, especially from a store and distribution payroll standpoint, is as you've always heard us say. We do everything we can to manage our payroll headcount, everything that goes into our staffing both in the stores and the DCs, best we can for the short-term. But most importantly, we want to do the right things for service levels for the mid and long-term. 31:38 And really the first quarter, Greg, was -- kind of the story starting out, even though it seems like old news today, we started out with Omicron and a few things that we were still under some quarantine protocols and things like that within the company. And we had to run probably more hours than we would have wanted to for the sales volumes, but we needed to be there for our customers. We want to always be there every hour they need us. And so we started out a little bit less desirable in the quarter, but as the quarter went on and volumes ramped, we continued to make sure we were doing the right thing. 32:15 And really it's more of a story of sales than it was payroll. We felt like we had to make sure we were doing the right thing heading into the busy season, heading into spring. And though we could always adjust a little bit more on the short-term, we didn't feel like that was the right thing to do, headed into the remainder of 2022, to ensure we're supporting service levels and some of the initiatives you ask about to take share this year.

Greg Johnson

Analyst

32:43 Yes, Greg, and to add. As Brad said in his prepared comments, comparing against first quarter last year, we had unusually low SG&A last year. And we're comparing against that -- first half of last year, I'm sorry. Specifically, first quarter and as we compare against that, as we've said last year, and Brad and Jeff before him said, that was really a number that we knew needed to increase from a service-level standpoint. So we plan for a little higher SG&A in the first quarter, and we fully expect that to come back down in that 2.5 range for the balance of the year.

Tom McFall

Analyst

33:19 Greg, it's a little bit more about if we could have spent more last year, we would have --

Greg Johnson

Analyst

33:23 Right.

Operator

Operator

33:30 Thank you. Our next question on line comes from Chris Horvers from J.P. Morgan.

Chris Horvers

Analyst

33:36 Thanks. Good morning, guys. So my first question is on the intra-quarter shocks of the gas price surge and the war, can you talk about how that played out? Did the consumers initially sort of dip down, but then sort of the trends subsequently rebound after that initial shock? And is that what ultimately allowed you to have that strong two-year and three-year trend in March?

Greg Johnson

Analyst

34:03 Yes. Chris, I'll tell you. As we've said, the first part of the quarter was really choppy, especially on the DIY side. There was lot of -- there was more fluctuation in sales volume early in the quarter for the reasons you called out, the resurgence of Omicron, we felt like that impacted us earlier in the quarter. Fuel impact probably didn't happen as much until the midpoint of the quarter until the back half of the quarter. But as I said in my prepared comments, we started to see more consistency in our DIY comp as we progressed through the quarter, specifically in the last month of the quarter and leading up to the call today.

Chris Horvers

Analyst

34:51 Got it. And then maybe can you talk more specifically about what you're seeing in April in markets where spring has at least started to break? Are you seeing that three-year trend that you saw in March hold? And then on your comment that you're trending below the midpoint of the guide. Is that a year-to-date comment, and would you say that you're trending below the low end of the guide as well?

Tom McFall

Analyst

35:20 Chris, appreciate the question. April is a short portion, and April to date is a short portion of the second quarter. So probably not appropriate for us to parse that out. Again, refer back to the last eight weeks have been much more consistent in volume.

Chris Horvers

Analyst

35:42 Okay, thanks very much.

Greg Johnson

Analyst

35:45 Thanks, Chris.

Operator

Operator

35:48 Thank you. Our next question on the line comes from Zach Fadem from Wells Fargo. Please go ahead.

Zach Fadem

Analyst

35:54 Hey, good morning and congrats to Jeremy and Tom on the new roles. So first question, is there any way to quantify the weather headwind on the quarter for both DIY into affirming comps? And how do you think about the dynamics between purely lost sales versus sales that could land later once weather begins to cooperate?

Greg Johnson

Analyst

36:18 Yes, Zach, great, great question. I wish I had a crystal ball and really understood exactly what the impact was. I'll tell you, there's really two facets to weather in the first quarter that we've dealt with as long as I've been in the industry. And that is one, winter weather; and two, spring weather. So when you look at winter weather, specifically in the early part of the quarter, bad winter weather helps us in some markets short-term with sales of things like batteries and wipers and where people have their cars won't start, because their battery died, because of the cold weather. Then there is a lingering effect that based on the winter that we saw this year, we would expect to see some benefit in the second and third quarters. That's typically caused by rusting components under vehicles from salty roads, damage to steering and chassis components, because of roads being damaged by the harsh weather. That would come typically later in the year post-spring. 37:19 The other weather component would be later in the quarter and that's based on the timing of spring weather coming. And that's really what's been choppy this year is spring. It seems like every time you get a nice day, there’s -- it gets cold again and starts raining. And a lot of our DIY customers depend on non-wet, dry, warm days on the weekend to do their repairs. And it seems like we've been pressured with a lot of damp weekends in a lot of our markets this year. So weather has had an impact. Quantifying that as a portion of some of the other headwinds we've talked about that we've seen, we really just can't do that.

Zach Fadem

Analyst

38:06 Got it, appreciate the color. And then a follow-up with respect to the outlook. Can you help me understand the dynamics around your sales EBIT and EPS outlooks all staying the same, but since you're now incorporating about $700 million in incremental buybacks versus last quarter, does this imply that we should think about your sales or margins closer to the low end of the range versus the previously higher end of the range? And are there any particular line items that would be most impacted by this? Thanks.

Tom McFall

Analyst

38:41 So when we look at our guidance in our prepared comments, we've said currently we're trending towards the lower end of our range. Gross margin was where we thought it would be, SG&A total spend was where we thought it would be. A little more pressure on the SG&A than the gross margin, which is the change in the EPS where we've brought shares in and to the extent that there is a benefit to those shares -- there is a benefit for those shares for the rest of the year implied a little bit down on EPS, mostly driven by the SG&A spend from the first quarter.

Zach Fadem

Analyst

39:18 Thanks for the time, guys.

Greg Johnson

Analyst

39:20 Thank you.

Operator

Operator

39:25 Thank you. [Operator Instructions] Our next question on line comes from Mr. Brian Nagel from Oppenheimer. Please go ahead.

Brian Nagel

Analyst

39:38 Hi, good morning.

Greg Johnson

Analyst

39:40 Good morning, Brian.

Tom McFall

Analyst

39:41 Good morning, Brian.

Brian Nagel

Analyst

39:42 First off, Tom and Jeremy, congratulations on your new roles.

Tom McFall

Analyst

39:44 Thank you.

Brian Nagel

Analyst

39:45 So my first question, I know it's going to be a bit of a follow-up, but this with respect to gas prices. Obviously now higher gas prices are getting a lot of attention as a potential headwind to consumer spending. Historically, gas prices have had impacts upon O'Reilly in the category broadly. So I guess what I'm asking for is just maybe a little more color of what you're seeing. If I hear the comments you made in the prepared comments, in addition to some of the responses to the question thus far, it seems like there may have been an initial impact of higher gas prices, but then you've seen that fade. So I guess is -- or just maybe a little more color on what you're seeing in gas prices and frankly, if you're being -- if you're surprised at all with how the consumers this time are reacting to gas prices?

Greg Johnson

Analyst

40:28 Yes, Brian. This is Greg. I'll take that one. And then see if Brad or Tom has anything to add. I don't look at price point specifically to driving consumers' driving habits. Gas prices definitely are going to impact miles driven over time. Unfortunately, miles driven data, as you guys know, lingers for a couple of months and we don't have data for the past few weeks. But what we believe is if gas prices ramp up incrementally over time, especially the DIY consumer, who is typically more economically challenged, will adapt to that and budget for it. 41:13 When you see spikes in fuel prices like we saw late February, early March, often that will have more of an impact on miles driven and impact our business a little differently, but that's a short-term impact. I mean, over time, those customers and consumers will have to budget a different portion of their income for fuel because they got to drive to work, they got to drive their vehicles. 41:39 One of the things that's a little different this quarter than what we've historically talked about fuel prices is we're in an inflationary environment. And a lot of things are moving from a cost perspective right now, but at the same time, we're all experiencing wage inflation. So as fuel prices have increased, wages have increased as well. And we're optimistic that that's offsetting some of the pressure that fuel prices would've put on miles driven. Do you guys have anything to add, Tom, or --

Tom McFall

Analyst

42:13 It's an unusual environment. As Greg said, in the past, you can kind of isolate fuel independently. But as we see these cost increases across the economy, it's just one of many. And in addition to rising prices, we see growing employment numbers, which is also a positive for our business.

Brad Beckham

Analyst

42:34 Brian, this is Brad. The only other thing I'd add to that, I think it's well-said by Greg and Tom, but as you well know with our company, either way, it's obviously a concern with the longer-term fuel prices and miles driven. But some of the years we've had that pressure are the years that we all face that, us and our competitors, the small competitors and the large competitors. And so just operationally, as you know, like we always talk, we don't -- operationally, our teams aren't out there talking about gas prices or weather and things like that. They're out there trying to figure out how to take market share. And some of the times that we've had some of those headwinds are the years we felt like we took the most share. So that's how we're looking at it.

Brian Nagel

Analyst

43:16 That's all really helpful. I appreciate it. And my follow-up question and I think it's a question I've asked in prior calls too, but just with regard to inflation and product price inflation. Are you seeing yet any indications of demand destruction as the cost of your products start to rise -- or continue to rise?

Greg Johnson

Analyst

43:36 Yes, Brian. We're watching that really closely, we look at our product in a good better best category mix, and we have not seen evidence thus far of any trade down or any significant trade down. What we have seen is more of a supply chain issue than a pricing issue, where some of our customers have been willing to trade from branded to proprietary, or proprietary to branded, or up and down the value spectrum as needed. When we don't have maybe exactly the brand of oil they want in stock at that time, they'll trade across brands or trade up and down. But from a price inflation standpoint, we've seen no evidence of consumers trading down.

Brian Nagel

Analyst

44:25 Got it. Thanks, and congrats again.

Tom McFall

Analyst

44:28 Thank you.

Operator

Operator

44:31 Thank you. Our next question on line comes from Bret Jordan from Jefferies. Please go ahead.

Bret Jordan

Analyst

44:37 Hey. Good morning, guys.

Greg Johnson

Analyst

44:39 Good morning, Bret.

Brad Beckham

Analyst

44:40 Good morning, Bret.

Bret Jordan

Analyst

44:41 Could you talk a little bit more about Mexico, now that you're putting a DC in down there, maybe what you see as a potential eventual store count, and if the profit model down there is meaningfully different than what you see in the US?

Greg Johnson

Analyst

44:55 Sure. So we're slow to announce some things and we wanted to wait until the DC was underway and contracts were signed and everything before we talked about that publicly, Bret. But we are happy with our progress we're making in Mexico. We're opening stores, albeit at a slow pace. Our strategy in Mexico is similar to our strategy here in the US. We want to make sure we've got the supply chain infrastructure in place before we really ramp up our store growth at a more aggressive pace, because we want that customer experience to be what it's going to be long-term. And we want that service level from our DC for our professional customers to be at the very highest level from day one. 45:45 So we're growing the market incrementally. You won't see the O'Reilly brand down in Mexico right now. You'll still see MAYASA/ORMA. And that's part of our strategy. We'll transition that over time, but the first step is to get the distribution center open. As Brad said, that will happen in the first half of next year. And then we would plan to ramp up our growth -- our store count growth in Mexico and as we grow, consider additional distribution centers at that time. As far as capacity, one of our major competitors has over 600 stores down there, and we feel like there is a pretty big opportunity to grow our store count somewhere in that range in Mexico as well.

Bret Jordan

Analyst

46:30 Okay, great. And then on the pricing actions, it was hard to find a lot of disruption in the first quarter around that strategy. Could you talk about maybe how broadly it's been rolled out, maybe as a percentage of SKUs, is it all behind the counter? And is it pretty much done, or are there other areas you're going to address pricing or is what you announced on the fourth quarter pretty much in place now?

Greg Johnson

Analyst

46:56 Yes, Brad, do you want to take that one?

Brad Beckham

Analyst

46:57 Yes. Hey, good morning, Bret. I'll be glad to talk to that and try to answer your question the best I can. Look, we're a couple months into this, Bret, as you know. As we said earlier, we did complete what we're going to do in February and that was completely rolled out to our entire organization. As you know, on the installer side, the professional side of the business it's far majority backroom hard parts, to your question. So that would be a yes overall, on your question there. 47:26 What I kind of want to just go back to that we talked about last quarter when we did this, Bret, is this is a absolute long-term play. It's a share gain play. It's something that we tested out extremely thoroughly. Really throughout the entire year last year, we tested our tests and we used a lot of science, a lot of data. We used isolated markets, we used markets, Metro markets, rural markets. And this was all about something that we felt like would absolutely be a share play and especially, a unit growth and gross margin dollar growth strategy over time. 48:06 As you well know, Bret, the way that our installers and professional customers, whether it be a independent garage or a national or regional account, they make their buying decisions based upon the overall value proposition. And us building our business, especially our professional business, which is how we founded our company on the professional customer, pricing is on down the list. It's critically important to have the right price, but all that falls behind getting a car off the rack every day for those shops, then buying from somebody they know and trust, the overall service and value proposition. And honestly, as an operator, I would just tell you that I feel even better about it as I did 60 days ago. The more we've moved on and seen the confidence in the team and what we're hearing from our existing customers and the future customers, potential customers that we're calling on, they feel really good about everything we're doing. 49:05 And lastly, I'd just remind you that what we did with pricing, we're still at a premium, like we said earlier. We don't want to be the cheapest. That's not a winning strategy for us. We don't feel that's a winning strategy in the professional business. And so we really didn't expect to see any reaction from our big public competitors nor the independents. So that doesn't surprise us that we're not seeing a lot. It was a very rifle approach, and I think Greg said that earlier. It was very targeted to the SKUs we felt like would not only give us a shot at moving more units with the discounted items, but the overall basket and the entire delivery with an entire job.

Greg Johnson

Analyst

49:48 Yes. And, Bret, to add one more comment to that is our pricing team continues to do what they do day in and day out, and that's monitor, make sure we're competitive in all of our markets. And we talk about the price decreases we made on the professional side, but keep in mind that's offset. We're looking for opportunities to increase prices, as well as decrease our prices, and our pricing team will continue on that effort.

Bret Jordan

Analyst

50:16 Great, thank you. Appreciate it.

Operator

Operator

50:21 Thank you. Our next question on line comes from Seth Basham from Wedbush Securities.

Seth Basham

Analyst

50:29 Thanks a lot, and good morning. And congrats, Jeremy and Tom, on your new roles. My question is around inflation, first, just in terms of LIFO. Tom, you mentioned, no major impacts, despite higher inflation. Can you walk us through why you're not seeing any significant change to your LIFO forecast despite higher-than-expected inflation?

Tom McFall

Analyst

50:52 Well, now that we're in typical LIFO accounting, last in, first out. So as we add layers, we're running the cost of goods from the last purchases through, and we don't have a debit balance to run off anymore.

Seth Basham

Analyst

51:10 Got it, okay. And then secondly as it relates to inflation's impact on DIY comps. For the balance of the year, you expect higher inflation to offset lower transactions, such that DIY comp outlook for the second to fourth quarter is unchanged from what you communicated in February?

Tom McFall

Analyst

51:28 We expect to continue to benefit from average ticket on the DIY side of the business, and based on the incredible growth of DIY traffic over the last two years, to have some pressure there.

Seth Basham

Analyst

51:43 Got it. You're expecting additional pressure because of the inflation in terms of transaction counts or not necessarily?

Tom McFall

Analyst

51:50 Our expectations from the beginning of the year and currently, continue to be that we're going to have some pressure on DIY tickets, because of the extraordinary growth over the last two years.

Seth Basham

Analyst

52:03 Fair enough. Thank you, guys. And best of luck.

Greg Johnson

Analyst

52:06 Thank you.

Operator

Operator

52:09 Thank you. Our next question on line comes from Simeon Gutman from Morgan Stanley.

Simeon Gutman

Analyst

52:15 Good morning, everyone. And congratulations, Jeremy and Tom. My first question, it's been asked. I'm not sure if this is an area we're going to speak to. Can you -- the markets in which weather has been more favorable, at least in the first quarter, nothing to do with April, is the business performing the way you'd expect or better? Is there any commentary you can provide there to build the confidence that when the weather normalizes, we'll see the business come back everywhere?

Greg Johnson

Analyst

52:44 Hey Brad, do you want to take that?

Brad Beckham

Analyst

52:45 Hey. Good morning, Simeon. As you know, it's a fine line between the weather that hurts and the weather that helps, especially long-term. We're calling out weather so much, because we do feel like it's really impacted our DIY business so much more than the DIFM business. When you look at the first quarter of 2022, we did have some markets that are used to the winter weather, so to speak that when they got it, it was a little bit of difference in between what we were seeing in other markets. But when you look at our plan by region, by division in the two-year stack, our performance, you didn't see the big weather swings from region to region. 53:28 Really what we were seeing that kind of washed out by the end of the quarter, Simeon, is it wasn't like markets were off, due to weather from month-to-month, it was more kind of a day-to-day, week-to-week thing. You would see a market that had unfavorable, kind of lack of that spring weather we talked about over a weekend and then they bounce right back the next weekend and vice versa. So not a lot of regional differences. A little bit of difference in the first quarter but again, when you look at the two-year stack and we look at our plan by region and division, very, very consistent.

Simeon Gutman

Analyst

54:04 Okay, that's helpful. And then the follow-up is, looking back at the volume that the business has gained over the last two years and what's lapping underneath the comparison, there's probably been some discretionary business that happened when people were staying home. And I know there's no crystal ball to measure that but it seems like in the conference call script today, you talked about some of these risks a little bit more than maybe even the last quarter. Is that fair? Are you questioning do we really know what's in there, what's reversion versus weather, gas prices, et cetera? It's really just testing the confidence that the business re-accelerates from here.

Greg Johnson

Analyst

54:43 Yes. Simeon, we remain bullish both on the industry and on our company performance. Our DIFM business has been strong and we expect it to be strong for the balance of the year. The uncertainty is around the DIY consumer. And we're still very optimistic there, but there is just -- when you look at fuel prices and you look at some of the headwinds that we talked about in our prepared comments, we just wanted to make sure that we acknowledged the risk for the balance of the year. But we're still bullish. We still feel good. There is a lot of positives that will impact our DIY consumer. They're driving their vehicles more miles, they're keeping them longer, there is a lack of new car inventory. So there's puts and takes in this, but we're not trying to be negative. We're just trying to acknowledge that there are some headwinds, potentially.

Simeon Gutman

Analyst

55:36 Okay. Thanks, Greg. Good luck, everyone.

Greg Johnson

Analyst

55:38 Thank you.

Operator

Operator

55:42 Thank you. Our next question on line comes from Scot Ciccarelli from Truist.

Scot Ciccarelli

Analyst

55:48 Good morning, guys. So did your commercial sales actually accelerate during the quarter? As you made your pricing investments, could you say it was having the desired effect?

Tom McFall

Analyst

56:00 What we would say -- last year, there was volatility in the quarterly numbers because of the stimulus. What we would say is versus our expectation, the professional business performed better at the end of the quarter versus our expectations in the beginning of the quarter.

Scot Ciccarelli

Analyst

56:20 Roger, that. And then just a quick follow-up just to clarify. Did you guys make any price investments in the DIY side or was it all concentrated on the Pro side?

Greg Johnson

Analyst

56:32 The DIY side of the business is much easier to monitor pricing in the industry. And we always have and always will continue to make sure we're competitive on that side of our business. So DIY side is ongoing, price adjustments both up and down to ensure our competitiveness. On the DIFM side, it's a little tougher. And we took a more aggressive approach on the DIFM side this year.

Scot Ciccarelli

Analyst

57:00 Okay, so to -- just so everyone is clear, your actual, let's call it more aggressiveness on the pricing side was really focused on the Pro and then DIY, you're always kind of pricing against the market?

Greg Johnson

Analyst

57:12 That's correct.

Tom McFall

Analyst

57:13 Scot, that's correct.

Scot Ciccarelli

Analyst

57:14 Okay, excellent. Thanks, guys.

Greg Johnson

Analyst

57:16 Thank you.

Tom McFall

Analyst

57:17 Thank you.

Operator

Operator

57:20 And we have reached our allotted time for questions. I will now turn the call back over to Mr. Greg Johnson for closing remarks.

Greg Johnson

Analyst

57:27 Thank you, Richard. We'd like to conclude our call today by thanking the entire O'Reilly team for your continued hard work delivering yet another solid quarter. I'd like to thank everyone for joining our call today, and we look forward to reporting our second quarter results in July. Thank you.

Operator

Operator

57:44 Thank you, ladies and gentlemen. This concludes today's conference. Thank you for participating. You may now disconnect.