John Pfeifer
Analyst · Goldman Sachs. Please proceed
Yeah. Jerry thanks for the question. So, we've been doing an enormous amount of heavy lifting in our supply chain capabilities. We have qualified literally hundreds of new suppliers to both dual source and/or just improve our resiliency of supply, because of some of the disruptions we've seen. So, we've looked at it not just in the short-term, but more of a opportunity of let's really take a look at the supply chain and make sure that we're building it for the future, not just looking at it for what do we need next quarter, but what do we need for the next five years as we continue to grow the business? So, a lot of heavy lifting, and that's why we've qualified hundreds of new suppliers. We've also done a lot of work digitally connecting our supply chain to give us more visibility than we've had in the past, so that we know where we have opportunities and we know where we have issues quicker. We've been doing a lot of reengineering of components, which helps facilitate better supply. While I talk to them about opening commentary redesigning all the chips for Access, which gave us much better supply of chips. So, there's a lot of heavy lifting has been done. If you look at the price cost issue that we're currently wrestling with and we talk about we will come out of this as we get through Q2. We built really fast, strong backlogs in the Access Equipment segment earlier -- started earlier in 2021. And as those backlogs built, we were also seeing really strong -- stronger than usual material cost inflation. And when we'd book -- and when we'd book orders, we'd have a forecast for what material costs inflation would be. And then a month later, those forecasts were much higher than they were, when we booked a bunch of backlogs a month before. And that's what created the pinch that we're in right now, but we are competent. So, if you go back in time, should we have been doing more locking than we were doing? Probably. We probably should have. As we look at it going forward, we're being much more aggressive with making sure as we are building backlog today, and we're building backlog at full price today. We're very competent in what we're doing. And it's -- we're protecting ourselves as we go more prudently based on what we see with material costs as we go forward. So, that's what gives us the confidence to say that, as we get into Q2, we'll start to see nice improvement there.