Good morning, and welcome to Peoples Bancorp Inc. Conference Call. My name is Sarah, and I will be your conference facilitator. Today's call will cover a discussion of the results of operations for the quarterly period and annual period under December 31, 2020. [Operator Instructions] This call is also being recorded. If you object to the recording, please disconnect at this time. Please be advised that the commentary in this call will contain projections or other forward-looking statements regarding Peoples' future financial performance or future events. These statements are based on management's current expectations. The statements in this call, which are not historical fact, are forward-looking statements and involve a number of risks and uncertainties detailed in Peoples' Securities and Exchange Commission filings. These include, but are not limited to, the ever-changing effects of the COVID-19 pandemic on the economic and market conditions, and on our customers, counterparties, employees and third-party service providers, as well as the effects of various responses of governmental and non-governmental authorities to the COVID-19 pandemic. Changes in the interest rate environment due to economic conditions related to the COVID-19 pandemic or other factors and/or the fiscal and monetary policy measures undertaken, which may adversely impact interest rates, the interest rate yield curve, interest margins, loan demand and interest rate sensitivity. The success, impact and timing of the implementation of People's business strategies and People's ability to manage strategic initiatives including the expansion of commercial and consumer lending activities in light of the continuing impact of the COVID-19 pandemic on customers, operations and financial conditions. The competitive nature of the financial services industry, the impact of assumptions, estimates and inputs used within models, which may vary materially from actual outcomes, including the connection with the current expected credit loss model or CECL model, the discontinuation of…

Thank you, Sarah. Good morning, Happy New Year and thanks for taking the time to be with us this morning. The year 2020 ended much differently than it began. Our business, like many businesses, was heavily impacted by COVID-19 pandemic; and the way in which we function and provide us services has changed dramatically over the past 12 months. For periods of time, our lobbies have been accessed by our clients as appointment-only. Our meetings became virtual, a portion of our associates have been working from home and only coming into the office periodically. While the pandemic continues to have an astonishing impact on our industry, we have been adept at modifying our practices and adapting to a new situation that arises. The paycheck protection program from the Small Business Administration, in which we offered loans to small businesses, resulted in our associates working night and day to process applications. Our sales team continue to have meaningful conversations with customers; we remain determined to deliver our high-quality services to whatever means necessary. Earlier this morning, we reported record quarterly net income. Looking to our results, we reported diluted EPS of $1.05 in the fourth quarter, compared to $0.51 in the linked-quarter, and $0.72 for the fourth quarter of 2019. For the full year, we reported diluted NPS of $1.73 compared to $2.63 for 2019. During the fourth quarter, we recognized certain non-core transactions which included severance and COVID-related expenses, which negatively impacted diluted EPS by $0.03 and $0.01 respectively. Proceeds from the sale of restricted Class B visa stock and low income housing talk -- low income housing tax credit investments, which positively impacted EPS by $0.03 and $0.01 respectively. For the full year of 2020, our non-core transactions included acquisition-related costs, which reduced EPS by $0.06, COVID-related expenses which…

Thank you, Chuck. Our results for the quarter improved as the benefit of the recovery of provision for credit losses attacked [ph] in many of our performance metrics. Our quarterly return on average assets and return on average stockholders' equity both improved and were higher than a linked quarter and prior-year quarter. Compared to 2019, these annual ratios declined, mostly due to the provision for credit losses recorded during the first half of 2020. Our pre-tax pre-provision ROI increased from the linked quarter compared to the prior-year quarter and full year of 2019, this ratio declined. The decreases were driven by the sustained impact of the low interest rate environment on our net interest income during 2020. The reported efficiency ratio improved compared to the linked quarter, but with higher than the prior-year quarter. The reported efficiency ratio also improved compared to the full year of 2019. The increase compared to the prior-year quarter was largely due to a decline in interest income, along with increased data processing and software costs and higher FDIC insurance expense. The increase in FDIC insurance expense reflected the fact that credits had been received during 2019, which continued into early 2020, and then ran out. The impact of the PPP loan balances on our leverage ratio also increased our FDIC assessments during 2020. While we can reduce our FDIC assessment for the PPP loans by pledging them to the PPP lending facility, we have chosen not to utilize this type of funding source as we have other lower cost funding available. The adjusted efficiency ratio, which excludes non-core expenses, declined compared to the linked quarter and prior-year quarter. These improvements were driven by lower core non-interest expense compared to prior periods. The adjusted efficiency ratio increased for the full year of 2020 compared to…

Thanks, Katie. Our growth highlights from 2020 include loan growth of 18% compared to December 31, 2019, which was mostly due to our participation in the PPP, as well as our Premium Finance acquisition. We had significant growth in our low-cost core deposits, which were up 27% compared to the end of 2019. We cut our deposit costs in half for 2020 to 36 basis points compared to the full year of 2019. Our tangible book value per share increased to $19.99 at December 31, 2020 compared to $19.34 at September [ph] 30, 2020. Our core non-interest expense was down 3%, compared to both the linked quarter and the prior-year quarter and was flat for 2020 compared to the full year of 2019. Our fourth quarter of 2020 was the best quarter of the year for pre-tax pre-provision net revenue. Our ending household count for 2020 increased compared to the end of 2019, our credit quality metrics remain stable and our delinquency rate improves compared to the end of 2019. Looking forward to 2021, we typically have higher expenses during the first quarter of each year. We just want to remind everyone that this is usual and expected, as we recognize additional costs related to employee contributions to health savings accounts, stock-based compensation expense for certain employees, higher payroll taxes and annual merit increases. As I mentioned during the last quarterly call, we are expecting low single-digit loan growth for 2021. Currently, our first quarter numbers for loan growth are looking strong. Our loan growth in future periods will be contingent upon continued economic improvement. We have been happy to have made a positive impact on our communities during the pandemic. Our foundation gave out $750,000 which was a record, to local communities. In addition, our associates donated $116,000 to support food banks within our footprint to assist in hunger prevention. This concludes our commentary and we will open the call for questions. Once again, this is Chuck Sulerzyski, and joining me for the Q&A session is Katie Bailey, our Chief Financial Officer. I will now turn the call back into the hands of our call facilitator. Thank you.

[Operator Instructions] Our first question will come from Scott Siefers with Piper Sandler. Please go ahead.

Good morning. Thanks for taking the question. The first question is just on PPP and how you see the forgiveness trending from here? And, is that -- Chuck, you have the low single-digit loan growth expectation, maybe if you can just remind us or clarify, does that include or exclude what happens with PPP forgiveness?

Yes, it excludes PPP. So, we had about 20%, 21% of the PPP forgiven by December 31. I think we're sitting here right now. It's about 31% forgiven. I think of the first batch, which I think was $480 million, I think we will get most of that in the first and second quarter of this year. As for the new PPP program, it's hard to say what the forgiveness timing on that will be, but hopefully in this calendar year.

Okay, perfect. And then, just to be clear, Katie, when you talked about the $3.7 million of income on deferred loan fees and costs, just so I'm clear, since there's a lot of different descriptions of the PPP fees that go around, the $3.7 million, that's the accelerated fee -- accelerated origination fee recognition. Is that correct?

Most of it, yes. The rest is just the piece that we're amortizing over the roughly two years.

All right. Perfect. Thank you very much.

Our next question comes from Michael Perito with KBW. Please go ahead.

Hey, good morning, Chuck, Katie, how are you doing? I had a couple of questions I was hoping to address. Chuck, I wanted to start on the credit and a little bit more of a big-picture question for you than anything specific to PEBO. But, as we think about the year, it's pretty wild, right? I mean, you're sitting here today, the reserves doubled what was coming out of 2019, yet your non-performers are basically flat, your charge offs are flat, and obviously your deferrals are almost nothing. And it's hard to imagine that that's the case, but given all the uncertainty throughout the year, where do we go from here, Chuck? I mean, obviously, this was going to be a little bit of a hard year with CECL adoption, even after pandemic, from a modelling perspective, but any general thoughts on how you view the reserve for your loan portfolio in a CECL environment going forward?

Yes. So if you go back and look at what we did with CECL, and if you look at the adjustment we made in January, I think that reflected our belief and what we thought was in the total portfolio, so imagine that 10s of millions of dollars of extra reserves is in there, which is, I guess, the way to say I have a lot of faith in the portfolio, and I don't think we're going to see the charge offs, as I understand it's over the life of the loan, as opposed to in a specific year. But I am very optimistic, bringing money back in to income is dependent on the Moody's economic forecast, more so than anything else. So yes, I'll leave it to the economists to predict what's going to happen. But as far as the portfolio, I'm very, very happy. I love the fact that is very diversified. And, I'm not saying it's perfect, but I'm saying that we have a lot of pride in it.

That's helpful, thank you. Is it fair to -- I mean, if I look back when you were running, just maybe add or just under 80 basis points with a few years heading into the pandemic. I mean, it's still a fair assumption to think that under CECL that number, if we ever get back to that type of steady state benign environment, which still structurally be higher than what it was under the old methodology? Or, is that not necessarily the case?

No, it shouldn't be higher than it was under the old methodology; it's just what bank says, keep more in reserves.

Mike, I would just remind you that the pre-CECL -- the number I believe you quoted, would have excluded those loans that we have acquired through acquisition, and we would have probably gotten closer to the 1% if you had included those.

True, thank you. That's helpful. And then, I wanted to ask about positive operating leverage for 2021. Chuck, any high-level thoughts about what the hope is you can do there? And I guess, is it fair to think that as long as rates are near zero, holding the efficiency ratio flattish here in 2021 would be a win? And then, obviously, if rates move higher, there will be leverage on top of that?

Holding the efficiency rate flat would be, I think, a huge win for any bank in this environment. We have -- I was happy to see the fourth quarter results with the positive operating leverage, relative to the late quarter in the prior year quarter. We continue -- we made some announcements last quarter about efficiencies, and we continue to look at internally for efficiencies. Certainly some loan growth would help us; I think we're going to need some of that help to get some positive operating leverage.

And then lastly, do you mind updating us on the capital priorities for 2021? I mean, seems there's quite a bit of room for further bank consolidation, certainly in the Ohio geography, it looks there's quite a bit of room, just any updated thoughts there? And then, could you remind us to what your appetite is outside of whole bank, whether it's more specialty niche lending, team lift outs, or fee acquisitions, just any update would be helpful.

While we remain optimistic on acquisitions, we would like to buy banks in the footprint and even some contiguous, we'd love to buy a leasing company, we've been pretty consistent on that for a period of time, we have not done team lift outs. I've always had a philosophical issue with team lift-out, somehow, I don't want the bottom half of the teams. If I can get the top half of the teams, I'd like it, but that may be more my problem. And if there was an opportunity for us to do something like that, potentially in a number of towns, we would consider it. As far as the capital, we remain committed to the dividend, and hope to be able to increase the dividend in the future. And as it relates to stock buybacks, we bought back shares every quarter in 2020. We were one of the few banks who can say that and increase the dividend in the same year. But we look at the buyback as we look at acquisitions, and we look at the earn-back on that. And, I think that we'll see less buyback activity in 2021 than we did in 2020; so you can go back to [indiscernible] for not buying shares at higher prices.

I mean, hopefully, there's -- I think 2020 and I think you're probably on, so I can't really think of any other bank off the top of my head that fall back on for and raised the dividend in this year. But, certainly was a year with a little bit more internally focused for me, it sounds moving into next year, your hope would be that capital would be more for external growth opportunities, whether that be loan growth, or M&A or leasing acquisitions or whatever the opportunities that come your way? I mean, it seems like the environment will be more accommodating to those aspirations. Is that fair?

That's fair.

Okay. Well, thank you. Appreciate it.

Our next question comes from Stephen Moss with B. Riley Securities. Please go ahead.

Good morning, everybody. This is Dave Schwartzman [ph]. I'm Steve's associate. I'm just going to sit in and ask questions on his behalf today. So my first question here is, how should we approach anticipating the size and the yield of the security portfolio going forward? Any color on loan pricing would be appreciated.

So investment portfolio, I think it was lower. At year end, we would look to put some of the excess liquidity to work in the first part of the year. So I think that was the first part of your question, I think you can expect some increase in the Investment Securities as the relative size goes.

In terms of loan yields, it's competitive, we hope to see a little bit of expansion, but I'm not super optimistic.

Okay, got you. Yes, that's super helpful. Also I'm seeing that insurance is down year-over-year. I'm curious, what are the drivers looking like there? And what are you seeing in the market?

Well, first of all, I think you'll see insurance income go up this year, I think the market has significantly hardened. And we had some issues with account retention last year that we hope not to experience again. And that wasn't quite the premium increases that we had hoped for. So we think you'll see solid low to mid-single digit growth this year.

Awesome. Thanks for the color. And last question, where should we try to project you out in terms of tax for 2021? What do you think in terms of tax?

Yes, I think in the 19 and a half range there about is probably a good starting point.

You tell us what our friends is Washington are going to do.

Yes, that's assuming no tax law changes, of course.

I'll try to talk to Biden; I'll see what I can do. Thank you for taking my questions. Thank you.

Our next question comes from Russell Gunther with a D.A. Davidson. Please go ahead.

Hey, good morning. I appreciate all of the color in terms of the dynamics for the net interest margin in the quarter. I was hoping you could share your thoughts on where you'd expect the core margin to be for 2021, maybe parsing out purchase accounting, accretion and PPP fees.

Yes, I think we would expect to get back to the third quarter level over the course of the next two quarters, which was in the roughly 310 range. But again, it'll take a quarter or two to get back there. And again, that's assuming some speeds on the investment portfolio, if they'll continue to get faster. And we see the December trends continue, as opposed to the October-November trend.

Okay, got it. I appreciate that. And then, within that 310 core range, what do you expect for the premium finance yield going forward?

Yes, the yield on premium finance will run somewhere around six, maybe a shy short of the 6% range.

Okay, great. And then switching gears, the organic growth guide you gave, low single digit, I know premium finances is an area that you'd expect to continue to grow. But any other thoughts on the mix in terms of continued organic growth into 2021?

Our indirect business has been going strong and continues to go strong. I think you'll see some good growth there. As we stated in the script, the production and commercial last year was extraordinary, it was going against the lower line utilization. We're very optimistic on the first quarter, and that first quarter optimism is based on what we hope to see in commercial. So we'll reassess. I got to be careful here because we're not given guidance at this time. We'll reassess where we are at the end of the first quarter, and hopefully, we can be a little bit more optimistic on loan growth.

Okay, great. Well, thank you both. That was it for me. Thank you.

Our next question comes from [indiscernible]. Please go ahead.

Hi, this is [indiscernible]. We asked to get a copy of your company's culture books. And you were very kind to send that along to us, as well as a very nice handwritten note. So thank you for that. In the book, in the competency model section, you present a lot of things that you want your people, all of your people, this wasn't the executive section, you present a lot of things you want them to be able to do. And some of those things seem really hard, for example, makes good decisions regardless of how much time it takes, I can't do that, can anticipate future consequences and trends accurately, that's hard, and quickly grasp the essence and underlying structure of anything. I'm not sure anyone on earth can do that. So my question is, to what extent is this section aspirational? And to what extent do you actually expect this of all your 500 employees?

Well, it's aspirational, if you put in sports terms, I was a pretty crappy college basketball player, and you tried to shoot past dribble rebounds and defend. And, everybody's a five out of five point scale and all of those, they're going to be the Michael Jordan's and the LeBron James. Our company is based on the belief that all of us tried to be better next quarter than we were this quarter. And it's in that spirit that that's given as a picture of where people can aspire to get to.

The rest of the book, is that also aspirational? Or is it more like, this is what we expect on a day-to-day?

It's a combination of different things, if you had the opportunity to go through it, we talked about missions and values, we talked about how we want to treat one another. We talked about what the keys to success are. And that's what we try to do. So, I don't know if there's something specific in there that you want to talk about?

No, that answers my question. Thank you.

Next question is a follow-up from Scott Siefers with Piper Sandler. Please go ahead.

Hey, thanks for taking the follow-up. Just curious, to extend you're comfortable offering it, maybe thoughts on where you would see net charge offs for the full year? It's been just such an enormous rollercoaster ride over the past several months, from nightmarish in the spring and summer to now, what looks very, very benign, do you think you could keep charge-offs flat year-over-year in 2021? Or how do you think about that dynamic? And then, additionally, what's your best guess as to when we would see a little more loss emergence?

Well, I think loss emergence may be pushed out further if there's another round of stimulus. So we've got to keep that in mind. I don't think we'll see any more charge-offs in the first half of this year than we have in the first half of 2021 on average than we saw in full year 2020. As far as the second half of the year, I think a lot of that depends on the vaccination and the progress. But I'm optimistic, the regulators, I think, have been very prudent in allowing us to not mock everything to TDR hell and back. And so, I think if the regulatory environment stays the same, if we begin to get things under control with vaccinations, and I'm optimistic that it won't be much worse than this year. I think personally, I think all of these last 10 years that we've all enjoyed with virtually no charge-offs. And that's not consistent with the prior 30 years of my career. So I think we've been living in a little bit of Nirvana. I wouldn't be surprised to see charge-offs return to, I would think of as more normal in the 20 to 30 basis points range, but I don't think you'll see that in the first half of the year. And I'm not saying you'll see it in the second half of the year. I'm just saying, I don't have a lot of visibility.

Yes. Understood. Thank you very much, I appreciate the color.

Our next question comes from Joseph Plevelich with Boenning. Please go ahead.

Good morning, everyone. Quick clarification question on the loan growth guidance for 2021. That is on an ex-PPP basis, correct?

Yes, sir.

Okay. And the second round of PPP, you mentioned $80 million of apps, so far you did over $450 million for the first round; where do you think the second round shakes out?

It's just a wild guess. We have no way of knowing. But I'd say somewhere between $200 million, $250 million. You got to remember that people can only get $2 million as a max, last time it was $10 million. They have to have a quarter where they've had a loss, there's a couple more constraints, down 25%, there's a couple more constraints that weren't in place last time. So, it'll be less for sure.

And then, you hinted that we could see some further reserve releases here. I'm not sure if that's going to be the first half or the second half of this year, allowance to loans 1.48%. Where do you see the allowance to loans, say, at the end of 2021, or even longer-term in this new world, with CECL, et cetera?

Well, you tell me what the Moody's economic forecast will be, and I'll tell you what the reserves will be. I don't know what it gets down to. But I think it can go lower than what it is, I guess, is what I would say. It's, I think it'd be easier -- I hope -- I'm anxious to see all banks adopt CECL, so we could get better comparative numbers, but we feel pretty good about where we are.

The only thing I would add there, Joe, is just the factor of the PPP loans into the ratio that you're describing, and the fact that they're reducing that ratio today by nature of not having an associated reserve on them.

Yes. And one question more is, when we get through all the PPP noise, is 1.50 the right number, is 1.25 the right number, any thoughts?

Put it this way, I think you have it bracketed pretty well, I don't think 1.50 is the right number. But it's probably a little bit lower, but we'll see.

At this time, there are no further questions. Sir, do you have any closing remarks?

Yes, I want to thank everyone for participating. Please remember that our earnings release and the webcast of this call will be archived at peoplesbancorp.com under the Investor Relations section. Again, I want to wish everyone good health. Thank you for your time and have a great day.

The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.