Good afternoon, ladies and gentlemen. And welcome to Phunware’s Fourth Quarter and Full Year 2022 Investor Conference Call. Currently, all participants are in a listen-only mode. Joining me today are Russell Buyse, Chief Executive Officer; Randall Crowder, Chief Operating Officer; and Matt Aune, Chief Financial Officer. The format today will include prepared remarks by Russell, Matt and Randall, followed by a question-and-answer session. As a reminder, today’s discussion will include forward-looking statements. These forward-looking statements reflect current views as of today and are based on various assumptions that are subject to risks and uncertainties disclosed in the Risk Factors section of our SEC filings. Actual results may differ materially and undue reliance should not be placed on them. Additionally, the matters being discussed today may include non-GAAP financial measures. Reconciliation of GAAP to non-GAAP financial information is set forth in the earnings press release, which is available on the Investor Relations section of Phunware’s website @investors.phunware.com. I encourage you to visit investors.phunware.com to access not only the earnings press release, but also the current investor presentation, SEC filings and additional collateral on Phunware. At this time, I would like to turn things over to Phunware’s CEO, Russell Buyse. Sir, please proceed.

Thank you very much. And welcome to our fourth quarter and full year 2022 investor call. My first as Phunware CEO. Phunware has been on my radar for quite some time as I admired the company going back a decade when I was COO at Mutual Mobile. This organization has always been known for its great talent, top customer brands and its great work. As the company recently transitioned its business model from custom app development to a SaaS product model, it’s at the stage where I can be the most effective in elevating our corporate trajectory to the next tier with my product orientation and operational focus. I won’t steal Matt’s thunder by going through the 2022 numbers. So I’ll talk about where we are and where we’re going in 2023. To start off, it’s safe to say we’re still in the early stages of enterprises adopting solutions to drive contextual engagement as they wrestle with digital transformation strategies. Phunware sits at the cross-section of three important markets to help them. First, the $187 billion mobile application market that is fairly mature, but still growing at a 13.4% CAGR. Second, the $28 billion location-based services, LBS market, is growing at a 23.5% CAGR as technology improvements have helped customers finally realize its true promise. This is a nascent industry that remains in the early innings due to two tough years of the pandemic, the gradual unlocking afterward and then the economic uncertainty that arose during the past year. The third market is often referred to as integration Platform-as-a-Service, iPaaS, but at $3.7 billion and a 30% CAGR is becoming increasingly important as companies demand interoperability from disparate third-party systems. Although, the pandemic delayed our market penetration, we have a robust product with immense upside potential, which is one of…

Thanks, Russ, and good afternoon, everyone. I’d like to thank you all for joining us today for a review of our full year 2022 financial performance and our progress against key strategic initiatives. For clarity, I’ll be discussing GAAP financial measures unless otherwise specifically noted. Our press release, 8-K and website provide a reconciliation of all GAAP to non-GAAP financial results. Net revenues for the full year 2022 totaled $21.8 million, which represents 105% growth year-over-year. Our platform revenue represented 30% of net revenues or $6.5 million. Our hardware revenue or Lyte by Phunware represented 70% of net revenues totaling $15.3 million. Gross margin was 23.3%, compared to 33.9% last year. On a non-GAAP adjusted basis, gross margin was 24.3%, compared to 43.9% last year. Platform gross margin was 53.8%, compared to 46.8% last year. We are encouraged to see platform gross margins increase year-over-year as we continue on our long-term goal to achieve 75% plus gross margins for platform revenue. Secondly, our new business line, Lyte by Phunware has a different gross margin profile than we have had in the past. We have done a lot to fully integrate Lyte into Phunware over the past year and we are pleased to see gross margin dollars increased nearly 7x from Q4 2021 to Q4 2022. As expected, with a full year of Lyte by Phunware operational expenses in 2022 versus just Q4 in 2021, we did see a significant increase in operational expenses. Total operating expense was $34.6 million, up from $20.5 million last year. Other non-cash operating expense items were stock-based compensation, amortization of intangibles and impairment of goodwill in 2022, making up a combined $5.6 million this year, compared to $4.1 million in the prior year. By excluding these one-time and non-cash charges, adjusted operating expense was $29…

Thanks, Matt. I also want to thank the analysts and shareholders who have continued to support Phunware despite what feels like one market catastrophe after another, from the pandemic, to the war in Ukraine, to inflation and possible recession, we’ve weathered the storm. Of course, Roosevelt did warn, a smooth sea never made a skilled sailor. I assure you we are skilled, resolved and charting the right course. As I mentioned last November, I intend to focus my comments around five core objectives. First, improving the features and scalability of Phunware to not only drive adoption and shorten our sales cycle, but also enhance our margin profile. What excites me most is we now have notable reference customers in three of the largest markets where our solution can solve the biggest pain points, healthcare, hospitality and the workplace. Digital transformation in healthcare alone is a $0.5 trillion market, with the largest driver being eHealth due to its ability to increase patient satisfaction and reduce operational costs. While our feature-rich Digital Front Door is an industry leader, scalability will rely on our ability to measure and justify a more definitive return on investment. To address this head on, we’ve engaged an expert third-party to help analyze and define the financial impact of our Digital Front Door, as well as our LBS solution. We expect to begin sharing the results of this study by the end of Q2. While the global market for Smart Hospitality is projected to reach $60 billion by 2028, it’s growing at nearly double the rate of healthcare and we’re seeing analogous interest across our pipeline. As Russ highlighted earlier, our Smart Hospitality Solution at Atlantis, Bahamas generated over $1.2 million in 2022, but over half of that was prior to guest arrival. Guests were downloading the app,…

Thanks, Randall. I’ve been at Board about three months now and I can confidently say I am excited for the progress we’ve made in my short tenure and the trajectory we’re positioning ourselves for. We started the year with a renewed focus on marketing and sales execution in this unpredictable economy. We are working to aggressively grow our platform bookings to improve overall gross and net margins. As we transition the majority of our energy to platform sales, we expect overall net revenues to be relatively flat year-over-year, while expecting quarter-over-quarter growth and improvements to both our backlog and adjusted EBITDA. That said, we also expect to cut year-over-year losses as we continue to push toward cash neutrality. Finally, we are encouraged that the M&A market has become more attractive for buyers. We are excited to announce that our Board of Directors has created a strategic transactions committee led by Stephen Chen to enhance our efforts to creatively grow the business through inorganic transactions. I want to thank all of the Phunware employees, customers and shareholders for the opportunity and the honor to lead the next chapter of this emerging success story. We may not always get everything right, but we will be bold and put the full weight of our effort into maximizing shareholder value as we re-imagine how brands engage consumers in a mobile-first world. I would like to open up the call now for questions to the operator. Operator, please go ahead.

Thank you. [Operator Instructions] Thank you. Our first question comes from Darren Aftahi with ROTH MKM. Please go ahead.

Hey, guys. Thanks for taking my questions and hi, Russ, good to speak with you. So you guys detailed a lot of different things, a lot of moving parts. It seems like you’ve had a tremendous amount of success with your MaaS platform in hospitality and healthcare. And I just think with like the back-to-work debate continuing I’m curious like when you think about strategic objectives, Russ, for the MaaS platform, maybe top three going forward,. I guess, what really are those? And then maybe one for you and Randall, it’s good to see the gross margin on the MaaS segment grow, how sort of on a calculus basis, do you kind of funnel down improvements in operations down to that 75% target? Thanks.

Thanks for the question. So our top three priorities for the MaaS platform, I would say, is bookings growth, that’s number one. We have a good young working solution, very solid product and very happy customers with it. The second would be product roadmap progress, which is further enhancements, development on the platform itself to make it more compelling and provide higher value-add functionality to our customers to give them greater revenue uplift and a better ROI. The third priority for that line of business, I would say, would be to strengthen our marketing and sales execution, so to increase our footprint there. There’s a little bit of customer education and market education here and we want to be the thought leader in this space. And by the way, Randall is not available for Q&A. It’s baby time for him. So let’s wish daddy some good luck and the new mom here, too.

Hey, Darren. I’ll help out with that gross margin question as well. I think for us it’s -- to improve the margins above the line, we need to have more kind of no code deployments and that’s really like what we did with Marriott where we were able to quickly deploy all of the locations without a lot of additional code, which means essentially we’re not doing services above the line. And so that’s kind of first and foremost what does it. The other thing is kind of back to Russ’ first point is, we’ve got to get more bookings, have to get more deals. We’ve got a great support organization that mostly is charged above the line and they can scale up a lot more. And so, I think, as we get more deals, they’re going to be able to scale up more without adding a ton of resources. So I think those are kind of the two ways that we improve gross margins.

And maybe if I could squeeze one more in. So on the no code side, like, is that applicable for any vertical at this point? And do you think signing of agreement to deployment cycle has shortened as a result of that or is that -- is Gaylord a little bit of a one-off?

We actually expect more engagements in the future look like Gaylord, where it’s out of the box, it’s an industry template solution and there’s no custom code. It’s just the configuration of the solution in their environment. And because we’ve also previously built integrations to, say, electronic health record systems in healthcare and corollaries and hospitality, we don’t think there’s as much work to do there. There may be some customers may have specific systems they want custom integrations for, but we expect that to represent the minority of the work supporting those improved margins.

That’s helpful. Thanks, guys.

Thank you. Our next question is coming from Scott Buck with H.C. Wainwright. Please go ahead.

Hi. Good afternoon, guys. Thanks for taking my questions. First one, you had some nice big customer wins here over the last few months between Gaylord and the expansion of VHC. But I’m curious what the current selling environment looks like for some of these larger deals, just given what seems like an ever-increasing level of macro uncertainty?

Well, we’ve seen continued evolution as in our pipeline opportunities. They have not changed their pace as a result of the bank takeovers and other recent uncertainties. So we’ve not seen any impact there as far as our process and sales. And further, just on a macro basis, we expect hospitalities as an industry to grow 6%, 7% this year. So there’s really no good reason for them to slow down either.

All right. That’s helpful. And then could you remind us the seasonality of the Lyte business. I guess I’m a bit surprised to see relatively flat revenue versus the third quarter despite the holiday season?

Yeah. I can take.

Yeah.

Yeah. I mean, typically, we’re going to see more bookings in Q4. The backlog will drive up -- typically, Q4 and Q1 will be the bigger quarters. I will say, more specifically with Lyte and you can kind of dig in once we file the K here as well. We did have a little more focus on profitability in Q4 this year, I’m sorry, last year versus some of the prior quarters. So, of course, we’re driving as much topline, but we are also trying to get the CPA cost down and so that might have had some impact there. But at the end of the day, we were able to drive better margins by doing that, so.

Great. Matt, that’s helpful. And then last one for me, you had a bit of recovery with some of the digital currency valuations. I’m curious kind of what the plan is with the remaining digital assets you have on the balance sheet?

Yeah. Sure. So we still do have some Bitcoin, Ethereum on the balance sheet. I think our approach right now, like I said on the call, we’ve got some runway here to kind of figure out what we’re going to do is kind of the next steps in terms of debt or equity. But essentially, from our point of view and talking to investors and the Board, I think, it’s important for us to -- if we need to use digital assets that we’ll liquidate them [use for] (ph) operating and that, obviously, lowers the chance of diluting people further or taking on additional debt. So right now, we’re focused on kind of managing that as closely as possible. Certainly, as it goes up, that benefits us and kind of just evaluate that on a day-to-day, weekly basis in terms of how we liquidate that or how long we keep it. But certainly, that’s part of our strategy going forward and we’ll see in the next couple of months what our longer term strategy will kind of just let everybody know.

Great. I appreciate the additional color got. Thank you very much.

Thank you. Our next question is coming from Ed Woo with Ascendiant Capital. Please go ahead.

Yeah. Welcome, Russ. My question is on M&A. You mentioned that you guys are going to be evaluating it. Have you seen significant improvement in or depressed pricing for M&A target and what are any particular focus on targets that you guys are interested?

Well, what we’ve -- I can’t speak to pricing at this point, but I can tell you that there are more people who are willing to have conversations given market conditions and their prospects going forward. We’re looking for companies that are good alignment with our core strategy around the enterprise SaaS offering. So either companies with a complementary offering or in a complementary market to us or a piece of technology that would help us accelerate the product roadmap. And of course, Matt, can describe what we might be looking for from the financial criteria to whatever extent he wishes.

Yeah. I think, like Russ said, we’re not down the road far enough where we’re seeing pricing in terms of more depressed pricing. I think we all expect that. Yeah, and I think, first and foremost, obviously, the company -- the type of companies we are looking at, Russ explain, but certainly, we’re not looking to add any more burn rate on to the company or bringing any companies that are not going to be least accretive on cash or breakeven at a minimum. So those are kind of criteria and we’ll see. I mean our expectation is that we’ll be able to get a better deal now second half of the year than we may have in the middle of 2022 or 2021.

Great. Well, thanks for answering my questions and I wish you guys a good luck. Thank you.

Thanks, Ed.

Thank you. Our next question is coming from Howard Halpern with Taglich Brothers. Please go ahead.

Good afternoon, guys.

Hi.

Welcome, Russ.

Hi, Howard.

In terms of potential bookings growth, are you seeing maybe some flow from your newer integrators or newer partners rather than some of them that have been around a longer period of time?

We are definitely seeing active interest and movement from our newer partners. I wish Randall were here to filled your question about some of our longstanding partners as well, since I’m a little bit less acquainted with their activity. But we are definitely seeing excitement and interest from our new partners that, of course, supplements our current partners and our direct sales effort.

And are you seeing potentially this maybe smaller deals that can get done quicker and that build into larger deals? Is that maybe part of the game plan to basically get in and then move within an organization?

Definitely. So one of the things that we’ve done, like Randall talked about, simplified packaging and pricing. We also want to be competitive in the pricing area and one of the ways that we’re also trying to do that, because our product works so solidly is, do a proof-of-concept where that’s appropriate or if it’s a customer who has multiple locations to do a pilot at one of those locations to show them how well it works, because we’re quite confident in any kind of a trial that we’re going to come out as the winner.

Okay. Okay, guys. Everything else was asked and answered. So thanks and keep up the good work.

Thank you.

Thanks, Howard.

Thank you. We have reached the end of the question-and-answer session. So I will now turn the call back over to Mr. Buyse for closing remarks.

Well, I’d just like to thank you all for coming to this session today. This is my first. And so I also appreciate the growth here as I get used to this cycle. I am very optimistic about this coming year. I am really looking to be very aggressive with bookings on the enterprise SaaS side and profitable unit economics and growth with the Lyte unit. So we’ve got a lot of work to do, but I also feel very good about the mission and the team we’ve got to do it and the markets that we’re going to serve.

Thank you. This does conclude today’s conference and you may disconnect your lines at this time and we thank you for your participation.