Earnings Labs

Pinnacle Financial Partners, Inc. (PNFP)

Q2 2019 Earnings Call· Thu, Jul 18, 2019

$98.47

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Transcript

Operator

Operator

Good morning, everyone, and welcome to the Pinnacle Financial Partners' Second Quarter 2019 Earnings Conference Call. Hosting the call today from Pinnacle Financial Partners is Mr. Terry Turner, Chief Executive Officer; and Mr. Harold Carpenter, Chief Financial Officer.Please note, Pinnacle's earnings release and this morning's presentation are available on the Investor Relations page of their website at www.pnfp.com. Today's call is being recorded and will be available for replay on Pinnacle's website for the next 90 days. [Operator Instructions]Before we begin, Pinnacle does not provide earnings guidance or forecast. During this presentation, we may make comments, which may constitute forward-looking statements. All forward-looking statements are subject to risks, uncertainties and other facts that may cause the actual results, performance or achievements of Pinnacle Financial to differ materially from any results expressed or implied by such forward-looking statements.Many of such factors are beyond Pinnacle Financials’ ability to control or predict, and listeners are cautioned not to put undue reliance on such forward-looking statements. A more detailed description of these and other risks is contained in Pinnacle Financial's most recent annual report on Form 10-K. Pinnacle Financial disclaims any obligation to update or revise any forward-looking statements contained in this presentation, whether as a result of new information, future events or otherwise.In addition, these remarks may include certain non-GAAP financial measures, as defined by SEC Regulation G. A presentation of the most directly comparable GAAP financial measures and a reconciliation of the non-GAAP measures to the comparable GAAP measures will be available on Pinnacle’s Financial website at www.pnfp.com.With that, I am now going to turn the presentation over to Mr. Terry Turner, Pinnacle's President and CEO.

Terry Turner

Analyst

Thank you, [JJ] good morning. As we always do, I’ll begin with this dashboard, as a reminder, it is particularly focused on revenue growth, earnings growth, and asset quality, because we believe and have believed for a long time that short-term things like M&A or deposit betas come and go, but over time the three most highly correlated metrics for long-term shareholder returns are revenue growth, earnings growth, and asset quality.Q2 was an extraordinary quarter for our firm, largely on the strength of fee income and specifically the fee income associated with BHG, we had GAAP EPS of $1.31 after roughly $12 million in adjustments. In the press release, we highlighted the four adjustments of consequence, $4.5 million in net losses on the sale of investment securities to better position our balance sheet for declining rates, $1.5 million loss associated with the sale in the remaining non-prime auto portfolio, which finalizes our exit from that business, $2.4 million write-down on land and facilities that BNC has held for potential expansion, and a $3.2 million on non-cash impairment charge related to the proposed consolidation of five offices across the firm's footprint.So, we called all the noise and adjustments this quarter, as well as the prior periods and many cases the non-GAAP measure better illustrates the relative performance of the firm. I know there's some wondering why we began the quarterly earnings call with quarterly data that goes back to 1Q 2014, and the reason for that is, as I mentioned, over a period of time there have been all sorts of investment thesis, periods of risk on and risk off, preference to growth stocks, and preferences for defensive stocks, concerns over loan growth and concerns over deposit growth, preference for loan deposit betas, M&A has been in and out of favor.…

Harold Carpenter

Analyst

Thanks Terry and good morning everybody. We’ve been talking about this slide for several quarters. It details our revenue per share and revenue per share growth. We believe one of the best measurements of whether we are winning or losing is shown on the slide. As you can see, we continue to experience double-digit revenue per share growth basically since the second quarter of last year.Secondly, the dotted line represents the peer group's year-over-year growth. As shown in the chart, we continue to outpace the peers on revenue per share by a wide margin. Keep in mind, this is during a time of significant internal focus around integration of the bank [indiscernible] always been a quite a bit of time on managing and strategizing around the inverted yield curves, our folks remained focused on gathering clients.We’re very proud of our team's efforts in the Carolinas and Virginia. We believe by any objective measure, whether loans deposits and new hires, employee retention, tangible book value creation, earnings growth, we have significantly outperformed investor expectations, and likely those of our peers with respect to our interest into those markets. Obviously, BHG had a meaningful influence on our second quarter results.How we're backing out BHG's contribution, we still grew revenue per share on the last 12 months by more than 9% consistent with the last quarter. There is a lot of positive energy in our franchise right now. Our firm is on offense 24/7. Our associates are engaged, focused and excited about our opportunities for the remainder of 2019.Now, comparing second quarter 2019 average loans to second quarter 2018 average loans, our annualized growth was greater than 11%. We continue to believe that our loan growth for 2019 will be low double digits in comparison to 2018, and in Carolinas and Virginia their…

Terry Turner

Analyst

Okay. Thank you, Harold. I think really, to sum it up, I would start here just saying nothing really changed. This slide that you're looking at is the same slide I used to close the first quarter earnings call, trying to set expectations for 2019. You can see here that we're producing double-digit loan growth. We've had a great deal of energy and focus on deposit growth. Our core EPS growth is in fact, top quartile. We're having extraordinary success hiring and revenue producers. We continue to be optimistic about that hiring landscape as we go forward. And as Harold just discussed, we continue to grow tangible book value at a rapid pace. So, JJ we'll stop there and take questions.

Operator

Operator

Thank you, Mr. Turner. [Operator Instructions] And our first question is from Stephen Scouten from Sandler O'Neill. Your line is now open.

Stephen Scouten

Analyst

Hi, guys, good morning.

Terry Turner

Analyst

Good morning.

Stephen Scouten

Analyst

Hi, I just appreciate all the color on BHG, I think a lot of that makes sense moving forward. I'm just curious if you guys have maybe concerns or bothered all by the size of that business relative to earnings now? I mean, I think of it is around 20% EPS this quarter versus 8% last quarter. So, I mean, how do you think about that and normalizing maybe the contribution of that business relative to the bank as a whole?

Terry Turner

Analyst

You know Stephen that's a great question. You know, that's one of those things where it's difficult to go to them saying you'll need to slow this down and we're not going to do that. We think we're going to continue to work with BHG to try to enhance the partnership. We think they've got a strong business model and that they will continue to grow. Here in this quarter, they've outgrown us. So, hopefully in future quarters we'll level that playing field a little bit and potentially get that number back below that 20% threshold. We don't anticipate it'll be 20% for 2019, but it likely will be pretty close.

Stephen Scouten

Analyst

Okay, that's helpful. And then just, Harold I might have missed some of your commentary there on the NIM. And obviously you've done a lot to reduce the asset sensitivity this quarter. Do you have any further plans to kind of continue to reduce some of that rate sensitivity in the coming quarters or as you get most of that done? And will you be putting out a new kind of NIM target moving forward or is that not in the cards?

Harold Carpenter

Analyst

Yes, I don't think we'll be putting out any more NIM targets. I think the key to our ability to hold our core margins will be whether or not we can get our sales force to get those rate decreases that we anticipate will occur. Right now, we feel like that's going to happen. We feel like they're in contact with their clients currently and we should be able to accomplish it whether it's 25 or 50 basis points. We're optimistic about that. We'll aim at those negotiated rates that have been escalating over the last call it two years.

Stephen Scouten

Analyst

Yes, it makes sense. And I would think that really strong C&I growth you had this quarter should help some of that core deposit growth normalize moving forward. Is that fair to assume?

Terry Turner

Analyst

Yes, I think traditionally, especially in Tennessee, our deposit flows are such that we will create growth in our core deposits over the last half of the year in comparison to the first half the year. So, our thoughts are that we'll get that money.

Stephen Scouten

Analyst

Okay, nice. And one just last kind of clarifying question. I've noticed – looks like Memphis and Chattanooga, have been really strong contributors to loan growth year-over-year. But then I noticed Memphis seem to have kind of an outflow from a deposit perspective year-over-year. Is there anything worth noting there? Can you give any color as to what kind of is driving those numbers and the direction of those combined?

Terry Turner

Analyst

Yes, Memphis, I don't know if you remember, last quarter we talked about some strategic moves we made with respect to a particular depositor or two. One of those depositors was a Memphis depositor, and I think it was a $250 million deposit that we eventually thought was too high and moved that money off our balance sheet.

Stephen Scouten

Analyst

Perfect, perfect. Very helpful. Thanks, guys and congrats on a great quarter.

Terry Turner

Analyst

Thanks Steven.

Operator

Operator

Thank you. Our next question is from Brett Rabatin from Piper Jaffray. Your line is now open.

Brett Rabatin

Analyst

Hi, guys. Good morning.

Harold Carpenter

Analyst

Hi, Brett. Good morning Brett.

Brett Rabatin

Analyst

I wanted to first just – I guess, go back to BHG and think about their product set and talk about is that fully built out here? And then if so, are the numbers sort of in there in terms of they've developed all that and it's already operating through, could you have additional leverage from what they've been doing with products set?

Harold Carpenter

Analyst

Yes. They're looking at other disciplines to go after to expand the product set. But I think what they're going to focus on are these new disciplines around lawyers, accountants, engineers, insurance guys, all that – all those new disciplines they're going to try to kind of figure out ways to get more mailed to those particular disciplines and try to expand those first before I think they go into other type disciplines. Does that make sense?

Brett Rabatin

Analyst

It does. And then the other thing I was curious about, I thought you guys might decide to update your revenue producer goal, but you're obviously getting close to being where you wanted to be by 2022. Was just curious if you might update that slide and how you're thinking about net adds from here?

Terry Turner

Analyst

Yes, Brett, just to be clear always try to create a clarification. We talk about two sorts of targets, one is revenue producers in general, which is all men or revenue producer, relationship managers, brokers, insurance agents, mortgage originators and so forth. We talk about that. The slide that we've used over the last period of time is tied specifically to the C&I and private banking relationship managers that we targeted in the Carolinas and Virginia in order to transition BNC from CRE platform to C&I platform. And so, if you hit there, I think what I'd rather say going through that slide was that we'll exceed that target two-fold, but I don't think that technically change the number, but when there's no intent to source out and now we've hired our 65 and we're done.I think the expectation is that we'll continue to hire at a similar pace for the foreseeable future. Our outlook about hiring, particularly in the Carolinas and Virginia is, we're very optimistic. There is, I guess, a high degree of vulnerability, most of those large banks out there, there are a lot of people moving around. And, you know, the principal contributors in that market thus far, the number one contributor to us has been Wells Fargo, and we expect that to continue for quite some time.

Brett Rabatin

Analyst

Okay, great. Thanks for the color and congrats on the quarter.

Terry Turner

Analyst

Thank you.

Operator

Operator

Thank you. Our next question is from Jared Shaw from Wells Fargo Securities. Your line is now open.

Unidentified Analyst

Analyst

Good morning. This is [indiscernible] filling in for Jared. Hi, guys, maybe the first one on expenses. Just wondering what percentage of the incentive accruals are now baked into numbers. Are we nearing 100% or is there additional?

Harold Carpenter

Analyst

Yes. We are. We're nearing 100%. Right now, we're counting around 85% to 90% of the target. And so, at the end of the first quarter, around 75%. So, there were some catch up in the second quarter.

Unidentified Analyst

Analyst

Okay. And then looking at the linked-quarter growth in time deposits, any color around that, it's pretty big number, is that shorter term that you're going to be looking to replace or I guess any color on the growth in time deposits?

Terry Turner

Analyst

Yes, not any kind of meaningful color. There obviously are more depositors coming in and want to keep money for a longer period of time. And most of that occur in the Carolinas and Virginia. So, it's not a significant move for us, but it is, I think, kind of consistent with what others are experiencing with kind of these consumer books.

Unidentified Analyst

Analyst

Okay. And if I can just ask one more on the BHG, the – you know, the charts are all showing up until the right, and I think you guys mentioned that as part of their ongoing strategy, they're going to be [port folioing] more of the loans that they originate. Does that change the risk profile at all or I guess for them growing their balance sheet? How does that make you guys think about the risk profile of that institution?

Harold Carpenter

Analyst

Yes, I don't think it changes the risk profile at all. They have been honoring the move out calls and substitutions. And so now just move over. us on balance sheet loss. So, we're not thinking there's a significant change with respect to their credit profile.

Unidentified Analyst

Analyst

Okay. Any color you can provide on the one partner's exit?

Harold Carpenter

Analyst

I'll just say yes. I think Bobby just came to a point where, you know, he was he had expended a lot of energy in the BHG and that he was ready to go into the next step of his life. And there was no animosity or anything like that. It was just, he was ready to go and Al and Eric and Bobby all worked to transaction and Pinnacle considers it a fabulous thing where our two partners bought out the third partner. And so, I think from an operating perspective, BHG is as healthy as it's ever been.

Unidentified Analyst

Analyst

Great. Thank you.

Operator

Operator

Thank you. Our next question is from Brocker Vandervliet from UBS. Your line is now open.

Brocker Vandervliet

Analyst

Great, good morning.

Terry Turner

Analyst

Hi Vandervliet.

Harold Carpenter

Analyst

Hi Vandervliet.

Brocker Vandervliet

Analyst

Hi. Just follow up on that deposit, The CD question, most of that growth coming from Carolinas and Virginia. It sounded in your prepared remarks, Harold, that we should expect better core deposit growth in the second half. I just wanted to sort of triangulate that with the strength in CDs?

Harold Carpenter

Analyst

Yes, I think we should see stronger client core deposit growth in the second half and we've laid on the Tennessee footprint primarily for that. That's been kind of the traditional year-in and year-out move for our depositors in this footprint is that during the first half of the year deposits will either dilute away or be slow and then in the second half of the year when they build balances for incentives and taxes and those kind of things.

Brocker Vandervliet

Analyst

Okay. And it's more importantly, just looking at that Slide 14 in your asset sensitivity and one of the few institutions it seems that is beaten and repositioned this quarter. Could you walk through some of those repositioning moves you made, the cost of them and whether you're done at this point?

Harold Carpenter

Analyst

I think for all practical purposes the wholesale bank has pretty much gotten through all it's going to do. There are still some bond transactions that are closing here in the early part of the third quarter. But I think – and when we speak in terms of the wholesale bank, we're talking about the bond book and wholesale funding. The unwinding of the $900 million fixed-to-floating rate swaps, I think that cost was around 33 basis points and that'll be amortized off over the life of the underlying loans.The floors that we acquired were, I think somewhere around 35 basis points and I think that's a two-and-a-half-year product. So, those are kind of the nitty-gritties about that. Again, I can't overemphasize the key to all of it will be our sales force's ability to lower those client deposit rates.

Brocker Vandervliet

Analyst

Got it. Okay. Thanks for the color.

Harold Carpenter

Analyst

Thanks, Brock.

Operator

Operator

Thank you. Our next question is from Michael Rose from Raymond James. Your line is now open.

Michael Rose

Analyst

Hi, guys, just wanted to go back to BHG again. So, if I take your comments, Terry, about the second half of the year kind of replicating the first half of the year, that puts you at somewhere over $90 million in BHG income, perhaps a little higher. As we move forward into 2020 and given the fact that you've or they've expanded the customer base, so to speak. I wanted to get a sense for A, is there any differences in the different product categories that they're going after? Because if memory serves correct, the loans to doctors and dentists were somewhere in the mid-teens in terms of yields. Just wanted to see A, if there was any differences between the different sets of clients? And B, if you actually think you can build upon that $90 million or so revenues, you move into 2020?

Terry Turner

Analyst

Michael. I'll take it. I don't know of any meaningful differences and what the top-line rate charge those borrowers may be for those different disciplines. I don't think there was any kind of initial kind of rate special they offered, any kind of lawyers or accountants or anything like that. I'm not aware of that, but I'm not totally into the details with respect to that particular issue. As far as looking into 2020, I'm imagining that we're talking about $90 million for this year. For them, that's $180 million. I'm sure, Al will be targeting at least 10% for 2020.

Michael Rose

Analyst

Okay, that's helpful. And then, as it relates to the additional hires that, Terry, that you mentioned, I think perhaps a two-fold increase above your original guidance. How should we think of that in terms of expense, leverage and efficiency from here? Clearly, it's one of the best quarters from an efficiency perspective that we've seen from you guys, if not ever. Obviously, by the BHG quarter, but how should we think about the ability to operate an efficiency at least close to this, or is it – or should we expect it to move higher just given the projected lending hires? Thanks.

Terry Turner

Analyst

Yes, well, it is. I think you all have expectation that if it's not producing operating leverage, we'll stop it. I think we believe that it will continue to produce operating leverage. That's really been our history, as you know going back to 2000. Our approach to hiring begins with hiring revenue producers. There is a great profit leverage in those. In round terms, we generally have to hire to support people either direct or indirect for every revenue producer we hire, so that tail follows, and the operating leverage that comes from that model, right there has been positive since the get-go, since we announced that hiring 65 people and sort of ran twice as fast we said we would. You have seen that we've continued to have a declining efficiency rate or better efficiency ratio during that period. And so, my expectation is that we'll continue to produce operating leverage with the hires.

Michael Rose

Analyst

Okay. Maybe one final one for me. So, you guys purchased a little bit of stock here. Looks like you've got somewhere in the order of 42 million or so remaining under your current plan. Would the expectation be to use that, and given that your targeted capital ratio is higher than – currently it's higher than where your target is? Could we expect to see another share repurchase program announced when this one finishes out? Thanks.

Harold Carpenter

Analyst

Yes, I think we're likely to kind of keep one on the shelf. I don't know if we'll be as aggressive with share repurchase going into 2020 or not, but I think it would probably be a good idea for us to make sure that we got the authority to go back to the market and buy shares next year.

Michael Rose

Analyst

Okay. Thanks for taking my questions.

Harold Carpenter

Analyst

Thanks Mike.

Operator

Operator

Thank you. Our next question is from Jennifer Demba from SunTrust. Your line is now open.

Jennifer Demba

Analyst

Thank you. Good morning.

Terry Turner

Analyst

Hi, Jennifer.

Jennifer Demba

Analyst

Question on the increase in classified assets, was that related to any certain loan or industry? And Harold, just wondered if you have any updated CECL guidance, I know you gave some preliminary thought last quarter, I'm wondering if that's changed at all?

Harold Carpenter

Analyst

As far as classified assets, I don't think there were – there's not any kind of industry or group of credits – group of unrelated credits that's causing that increase. So, I can't really, I can't think – there's no indication there that, a segment of our portfolio is beginning to weaken. As for CECL, the way is kind of counting out now is, you know, it's probably going to be call it 70 basis points to 80 basis points maybe somewhere in that range. Now, some of that is that accounting entry where we're beefing up loans and beefing up the accrual for purchased credit and hire and so that's additive to that ratio. So, Jennifer, I don't know if that's helpful to you or not.

Jennifer Demba

Analyst

So, just to clarify increasing the loan loss reserves by 70 basis points to 80 basis points?

Harold Carpenter

Analyst

270 to 70 to that number. But as part of that, there's the transfer of the reserve on the PTI loans that goes into the allowance account. So that does impact equity.

Jennifer Demba

Analyst

Okay, thank you so much.

Harold Carpenter

Analyst

All right, Jenny. Thank you.

Operator

Operator

Thank you. Our next question is from Tyler Stafford from Stephens. Your line is now open.

Andrew Terrell

Analyst

Hi. This is actually Andrew Terrell on for Tyler this morning. Good morning.

Terry Turner

Analyst

Hi, Andrew.

Andrew Terrell

Analyst

Maybe just to go back to BHG, just given the discussion around the liquidity event earlier, what was the valuation that the two remaining owners purchased Mr. Castro's 17% stake out.

Terry Turner

Analyst

The valuation that was used was a $1 billion. And I think if you were talking to the acquiring parties, they would be quick to say that's based on 2018 revenues and so they believe that they've made a very good deal for that additional 17% interest.

Andrew Terrell

Analyst

Great. That was $1 billion for the entire business or just the 17%?

Terry Turner

Analyst

No. That's $1 billion for the – that's franchise value that was used.

Andrew Terrell

Analyst

Got it. Okay. Thank you. And then maybe just going back to the comments about BHG adding funding sources. So that they can balance sheet more loans. Will Pinnacle be one of the potential banks that provide funding for BHG just to allow them to keep those loans on the balance sheet?

Terry Turner

Analyst

No. That will not be out intent.

Andrew Terrell

Analyst

Okay, then maybe lastly for me. Looking at the ROA guidance, what was the driver to lowering this guidance by 5 basis points, given the strength in BHG. Does it now assume any Fed rate cuts? And if so, how many and when?

Harold Carpenter

Analyst

Yes, I think the lowering the guidance was – there were several factors involved in that. And first of all, really lowered it 5 basis points and I think generally that's still going to be a top-quartile or near top-quartile kind of number. But the BHG had a phenomenal second quarter, so that was a strong tailwind or ROA number. We're not anticipating replicating the second quarter into the third quarter. We're thinking that's going to back up probably, I don't know $8 million to $10 million to $12 million here in the third quarter. So that will impact ROA.Now, if the rate cuts we're still anticipating, a 25-basis point rate cut in July and then another one towards the end of the year. So, we believe that it will take us some period of time to absorb that rate cut with our depositors and with our sales force contacting those depositors. So, we're trying to hedge our bets a little bit. We think over time we'll be able to bring that ROA back. But in a down cycle like that, it'll you know, we'll have to – we'll have to spend some time to get that pricing back to where we want.

Andrew Terrell

Analyst

Understood. Thanks for taking my questions and congrats on the quarter.

Harold Carpenter

Analyst

Thanks Andrew.

Operator

Operator

Thank you. Our next question is from Catherine Mealor from KBW. Your line is now open.

Catherine Mealor

Analyst

Thanks. One more question on the margin. Harold, is it fair to say that – well, here's the question, would you say that this quarter could be the bottom in the margin, given all of the moves that you've made to kind of protect yourself if rates could go lower? Or do you feel like if rates are cut, we've got a couple of quarters where to your point, you're going to take some time to get your sales force to reduce the deposit cost. And so, maybe you have a couple of quarters where you see some more downside and then things kind of stabilize at a lower level from here? Can I try and keep directionally from this lower level, where we have this quarter where we're now?

Harold Carpenter

Analyst

Yes. We're limited in some comments on this. But many people are counting that core margin, which would be without discount accretion around call it [330, 331]. So, we think that's pretty close to a bottom number. We can run different scenarios that show it going less and we can run different scenarios that show we're going up, but we ought to be getting pretty close to that bottom. Now, that said, with a rate decrease and depending on the significance of the rate decrease, you know, that margin could suffer over a period of time as we work to get those deposit rates lower.So, part of our modelling and I think this is true for everybody. Is that in a rate down environment you're going to depend on some decrease in deposit rates over and above what sheet rate deposits might do for you? So, there's obviously our ability to go into our systems and lower deposit rates on a wide variety of clients. But a lot of our clients have negotiated rates where we've developed relationships with those clients and we'll honor those relationships with a conversation.

Catherine Mealor

Analyst

Got it. And then can I just go back to – thinking about just core spread growth, the take out the movement in incredible yield. Historically, you have been able to grow your core spread at a double-digit pace, even when your margin was under pressure, when rates were moving higher, I feel like the growth was a little bit higher than it is today. And you were still able to grow core spread by double-digit. The first couple of quarters of this year, the core spread growth has moved more to mid-single-digit range, it was 2%, last quarter, 7% this quarter. Are we in a period time where core spread growth is more in the single-digit range, or do you feel like you have the business model where that can improve back to the double-digit range at some point in time?

Harold Carpenter

Analyst

Well, we think the business model is still intact and we think we can continue to grow the spread revenue. Going back to some discussions we had last year, we had loan growth, this quarter was we had a strong loan growth. And with that, we've funded probably with higher priced deposits, then we think we will fund over a longer period of time. So, we still think that spread revenues – of course, spread revenues can grow in that low double-digit or mirror what we think our loan growth goals should be. We're not seeing any kind of issue or new item that would come to the forefront, that would say that that would challenge our business model to the point where we need to back off of what we think the resulting margin should be for us.

Catherine Mealor

Analyst

Got it. Okay. That's helpful. Thank you.

Operator

Operator

Thank you. Our next question is from Brian Martin from Janney Montgomery. Your line is now open.

Brian Martin

Analyst

Hi, guys.

Harold Carpenter

Analyst

Hi, Brian.

Brian Martin

Analyst

Hi Harold. Just a last – just following up on the margin, your outlook going forward. I mean, what's the scenario where the margin – you talked about some kind of bottoming here, but maybe a little upside or downside, the potential to have it go up from here, even if it's modestly. I mean, is it just your comments about these negotiated rates? I mean, what percentage of the deposits are currently negotiated with clients as opposed to kind of a sheet wave tied to an index?

Harold Carpenter

Analyst

Well, yes, it's a large number that are negotiated. It's about 34%. Something like that we'll have to kind of go out with – what I'm trying to think is in our planning assumption in this rate down scenarios is that our beta target for these clients is somewhere around 50%. So, we don't necessarily need to get 25 basis points out of these negotiated rate clients. We need to get half of that, and that's what we're coaching our sales people

Brian Martin

Analyst

Okay. And I guess as far as the success. I mean, I guess are you seeing success in that so far, I mean, obviously with the change in rate outlook here, I guess I don't know how long you've been at it, but just kind of early indications of how that's progressing. I mean, maybe it won't all be in there, obviously, in third quarter. But I guess you'd expect to see some – I guess how much you expect to see of that improvement or potential improvement in 3Q versus maybe all of it in 4Q is that how you're thinking about it here?

Harold Carpenter

Analyst

Yes. Well, we're optimistic if we get a rate decrease and in July that we can get all of those clients – all of those accounts managed down before the end of the quarter. Now, it'll take, you know, the average – the averages won't work out just right. But hopefully by end of period third quarter, we would have that challenge met and achieved.

Brian Martin

Analyst

Okay. And then just going back to the kind of expenses and efficiency. Just kind of how you guys are thinking about that going forward. I think you said expenses were kind of as you expected this quarter. I mean, just thinking about, you know, it's a full-year efficiency and how you're thinking about that relative to your last year, it sounds like you still expect full-year 2019 core efficiency to be below – full-year 2019 to be below 2018. And then that still seems kind of the outlook. That's a fair outlook at this point?

Harold Carpenter

Analyst

Yes. I think so, Brian, I think we still have room to improve that efficiency ratio this year. Obviously, [indiscernible] is very helpful to that, but for the rest of the year we ought to beat last year.

Brian Martin

Analyst

Okay. All right. I think that's it from me. I appreciate. Thanks, guys.

Harold Carpenter

Analyst

Thank you, Brian.

Operator

Operator

Thank you. Our next question is from Brett Rabatin, from Piper Jaffray. Your line is now open.

Brett Rabatin

Analyst

Hi, guys, I just had one follow up. I wanted to ask, I'm thinking about different line segments and I know you've in the past said maybe you don't want to do more hotels. I'm just curious if you're looking out at the risk spectrum. Is there an asset class that you view is something you don't want to do more of today and is there anything out there that you're seeing in any of your markets that give you any pause?

Harold Carpenter

Analyst

Yes, Brett. This is Harold. Talking to Harvey and our credit guys. Right now. I don't think there is a particular asset class that we've looked at and said we'll shy away from the deal. We are cool on hotels. So, it's not that we think that asset class has weakened from a credit perspective, it's just our concentrations at the point where we're not – we can't put any more hotel loans on the books without hotel loans paying off. So – and we'll do that as those pay offs occur. Multifamily, I think we're still interested in garden apartments out in the suburbs and good school districts, we're less interested in the high-rise projects that are maybe in city centers or urban centers. Those kinds of things. So, I can't really say there is a specific asset class that Harvey and our credit administrators had pointed to, say, you know, we're out on that.

Brett Rabatin

Analyst

Okay. And then maybe one other quick one just, you guys have always had a really strong growth outlook and I think you've got the runway for the next few years. And you talked about Atlanta in the past. Maybe, is there any updates you can give us on sort of things you might have in the works or what your preference would be as you continue to expand the franchise?

Terry Turner

Analyst

Yeah, Brad, I think, we have – we sort of published a map that gives the geographic markets we have an interest in. I think, as it relates to M&A our approach is one of trying to identify who the targets are that may not meet the criterion. And I'm happy to walk those criteria with you, if you like, but we published them in terms of, urban, rural and commercial not retail and brief lapse in earnings accretion. If it's a small deal, 8 bps accretion it's big deal. So, we try to figure out who those targets are and those people will cultivate relationships and get in a position in those banks desire to be acquired to be the acquirer in a negotiated transaction.That's really what our strategy is. And so, it's difficult to say, okay, well, we've got this plan and we're marching now. We're going to get to this market through acquisition, that market, through acquisition, so forth because it's really – we've worked every day, we've ever done that, a negotiated transaction with somebody who want to sell us their bank. And so anyway, as you say, we've sort of published our guidance. I think that all remains consistent.I think beyond that, we've always said we could do market expansions either by acquisition or de novo and so I think de novo has lot of appeal, particularly given that such great volatility or great vulnerability of these large regional banks in some markets that we want to get to. And so, I think in that vein, we've identified – Atlanta has been on our list for a long time. But I think the merger activity down there has created more vulnerability and therefore enhanced the likelihood we find our way to Atlanta. So, anyway, I don't know if that's helpful to you?

Brett Rabatin

Analyst

Yes, that's very helpful. I appreciate the color.

Terry Turner

Analyst

Okay.

Operator

Operator

Thank you. Our next question is from Nancy Bush from NAB Research. Your line is now open.

Nancy Bush

Analyst

Good morning, gentlemen.

Terry Turner

Analyst

Hi, Nancy.

Nancy Bush

Analyst

Two questions for you. The first on this issue of renegotiating rates. I appreciate that you've got a very dynamic sales force and, they're going to go out to their clients and tell them or talk to them about the need to give something up in bad times. But I guess if I were one of those clients, my question would be, okay, what do I get for doing this? So, if you're going to get a lesser rate, are you going to have to give up something in fees, is there going to be some kind of offset here?

Terry Turner

Analyst

Yes. Nancy, I think I understand the question and it has a good basis. But let me see if I can characterize how would envision the process working. So, as Harold already indicated 34% of our deposits are negotiated rates. I don't know what other banks percentage would be, but I guess we're price [indiscernible] most of our figures on that sort of measure. In other words, the percentage of negotiated rates would be higher here. And it has those banks that are client base is such a relationship managed strategy as opposed to a mass market strategy where you price and operate sheet and those kinds of things. And so, I think if you go back and look at our history, we had – we marked the rates down in previous periods.We moved them up as rates have gone up. We then characterized as high deposits by the bank and it gives back to every – for that 34% no rate is going to change until somebody is talking to somebody's own phone saying, hey, here's what we need to do. But my belief is, I'm not saying nobody would say, would you just say a name? I'm sure somebody would. But I don't think that's going to be the prevailing discussion. I think he's going to be, hey, let's work together on this and what seems fair. And so, to Harold's point, you're looking for a 50% by that you're not looking to get at all.You're looking to work it down. And there'll be some people you get it all from and some people you won't get any from and you just have to work through that. But again, our experience in both the downrate cycles and uprate cycles we've been pretty effective with managing those rates by this technique. And again, just to help you get it, somebody asked a question earlier about – I think it was Brian Martin asked a question earlier about how is it going thus far.We're not negotiating rates down today. Well, what we have done is put the list in front of everybody. And we've begun the discussion through the sales management chains on, hey, what about this plan? What do you think the right target is here? Those guys kind of things, so there's sort of a pre-determined agreement about what the right targets are, and that effort will begin when you get a movement in rates.So anyway, I guess what I'm to say is, I'm certain there'll be a conversation exactly like the one you've illustrated, but I don't believe that'll be the preponderance of the conversation to give. I just think it'll be more negotiation back and forth here on how low can we move the rate?

Nancy Bush

Analyst

So, you don't believe that non-interest income will suffer any meaningful impact as a result?

Terry Turner

Analyst

I do not.

Nancy Bush

Analyst

Okay. Secondly, I mean, there's been a lot of talk about BHG this morning. And obviously, the percentage of your income that's coming from BHG is, something that gets discussed a lot in the investment community, et cetera, et cetera. And, as you said, there may be periods when you go over 20%, and particularly if BHG is successful with this new product set, new distribution strategies, et cetera, et cetera, is there any philosophical or structural reason? Let's say you've got an out year here where they're doing very well, but the banking business is slowing but you say, okay, we will, let BHG contribute 20% to the bottom-line and anything over that we'll pay out and a special dividend? Would that alleviate some of the concerns about BHG?

Harold Carpenter

Analyst

Yes. Nancy this is Harold. I don't know what we're trying to do this morning is make sure that A, people are informed; and B, people understand that Pinnacle Bank is excited about this partnership and where it's headed. How it impacts our strategic positioning or tactical initiatives or how we go about capital returns and all that, we will obviously consider all that information. But right now, what we want to do is try to get people to start thinking about BHG as a core component of our growth and not some extension or something that's ancillary to us that we're going to work this partnership even harder on the go-forward, and we're excited about what opportunities it presents for us and they're excited about the opportunities that it presents for them.

Nancy Bush

Analyst

All right. Thank you.

Terry Turner

Analyst

Thank you.

Operator

Operator

Thank you. Ladies and gentlemen, thank you for your participation in today’s conference. This concludes the program. You may now disconnect.