Manuel J. Perez De La Mesa
Analyst · Robert W
Well, I think in part, Brent, it's apples and oranges. And the reason I say that is that a number of years ago, and I'll use 14 as a point of reference, we began our process to identify what was most profitable for us to sell and then gear our efforts to selling what was most profitable. And that starts with not only selling the stock, and that process, again, catering to each local market, in each customer type, but it's helping to find what was most profitable for us to sell. When you look at where we were in 2012, approximately 95%, almost 96% of our sales in North America were from either private label, exclusive or preferred vendors. So in other words, we have gone to the point where that level was in the 70s or roughly 70% back 14 years ago, to today being 95% almost 96% of our sales being, again, private label, exclusive and preferred vendor products. And so therefore, there was a huge opportunity that we have then to become more profitable in how we geared our efforts, every aspect of our business to become more profitable. And therefore, we were able, as we put those things in place, we began -- we became progressively more successful in improving our gross margins. We are at a point now where that aspect of it is largely behind us, not to say that we aren't still working opportunities because even in the context of builder's classifications, there are still varying levels of profitability, but we are operating in a more finer level in terms of process improvements, things of that nature, that help us improve that. So therefore, that's there. When I look ahead, I'm also cognizant of the market environment. And it's a difficult market environment. A number of our competitors have struggled. Their sales came down with the market. They have barely been able to recover. They see us gaining share with every quarterly report and the only thing they can do, given the decision not to invest like we did over the course of many years, is resort to price. And frankly, I think it's not the best business decision they could make. I would certainly do things different as we have. But that creates that market environment. So when it's all said and done, we are wrestling with that, we are wrestling with the product and customer mix headwinds that I've talked about, which by the way provide opportunities for the bottom line. I mean, the bigger and better customers are more efficient to serve. The higher value products, on a per box basis, we're generating more GP dollars. So this results in greater efficiencies for us as a service provider. So therefore, I'm focused more on what's generating more for the bottom line. And we'll address the market issues on a case-by-case basis and the competitive issues on a case-by-case basis, but we're making, I think, the right decisions for the business and I think the results speak for themselves.