Ladies and gentlemen, thank you for standing by and welcome to the Provident Financial Holdings’ First Quarter Earnings Call. At this time, all participants are in a listen-only mode. [Operator Instructions] As a reminder, today’s conference is being recorded. I would now like to turn the conference over to Mr. Craig Blunden. Please go ahead.

Thank you, Paul. Good morning, everyone. This is Craig Blunden, Chairman and CEO of Provident Financial Holdings. And on the call with me is Donavon Ternes, our President, Chief Operating and Chief Financial Officer. Before we begin, I have a brief administrative item to address. Our presentation today discusses the company’s business outlook and will include forward-looking statements. Those statements include descriptions of management’s plans, objective or goals for future operations, products or services, forecast of financial or other performance measures and statements about the company’s general outlook for economic and business conditions. We also may make forward-looking statements during the question-and-answer period following management’s presentation. These forward-looking statements are subject to a number of risks and uncertainties and actual results may differ materially from those discussed today. Information on the risk factors that could cause actual results to differ from any forward-looking statement is available from the earnings release that was distributed yesterday, from the Annual Report on the Form 10-K for the year ended June 30, 2016, and from the Form 10-Qs that are filed subsequent to the Form 10-K. Forward-looking statements are effective only as of the date they are made and the company assumes no obligation to update this information. To begin with, thank you for participating in our call. I hope that each of you has had an opportunity to review our earnings release, which describes our first quarter results. You will note that our mortgage banking business demonstrated mixed results this quarter with improving origination volume, but a lower loan sale margin. New applications remained strong in the September 2016 quarter as a result of low mortgage rates. The strength and applications resulted in the second largest lock pipeline of the past 6 quarters, down 11% from the June 2016 quarter, but suggesting a…

[Operator Instructions] Our first question is from the line of Tim Coffey with FIG Partners. Please go ahead.

Thank you. Good morning, gentlemen. Craig, it looks like expenses, non-interest expenses have been running higher for the past two quarters than the recent period, is there something structural that’s changed, and these levels, we should expect that to go forward?

Tim, there is really nothing structural per se. When you look at what our loan origination volume was in the September quarter and the June quarter, it was higher than the origination volume in the essentially prior three quarters from that. And so there is salary and benefits, and employee costs that are higher, related to incentive comp. Now, additionally, we describe that we were leasing a new building for our home office branch. We described that in earlier Form 8-K this year, as we are transitioning employees there, as we built out that branch. And now as we’re embarking on remodeling our existing home office to essentially administrative headquarters, we’re going to see a little bit higher expenses in occupancy expenses as a result of that activity until we can get the building finished, put personnel back and begin collapsing some leases back into our improved space. Additionally, you saw that in the June quarter, in other operating expenses, we revised our expense numbers before we filed our 10-K, indicating a potential reimbursement to borrowers with respect to a loan origination error that we discovered. That carried through to the September quarter. I think the June quarter, as I recall, the number was about 414,000 of additional expense that we had revised in to June that carried over with a little -- with a tail into the September quarter of approximately $250,000 more. We do not believe there are any additional expenses associated with that errors and so that also increased operating expenses a bit in the September and the June quarter.

Okay. And looking at the mortgage production this quarter, the swing from sequential quarters, the swing from purchase to refi being the dominant portion of the production, does that seem in your mind as a shift in the marketplace or is that just a one-off?

Well, I think it’s a response to what happened to mortgage interest rates in the spring with respect to BREXIT. It was just a continuation of relatively low mortgage rate. If you look at what the tenure did during that time period, relatively low, I think that increased the refinance activity. And then additionally, we were in the traditional buying season, if you will, spring buying season, summer closes and the like. So I think both of those items resulted in higher origination volume. Certainly, the refinance component of that origination volume was really the result of mortgage interest rates. Right now, we're seeing that the tenure is backed up, I think, to about 178 this morning, 177. We’ve seen a backup in mortgage interest rates as well as a result of that and it will have an impact on refinance activity. We don't know how much, but obviously we think it’s going to have an impact. And so we could see some curtailed volume as we move into the December quarter, particularly as we get closer to the holidays. Refinance market, probably not many, not as many people are looking at that once you start getting into the Thanksgiving, Christmas season and it will really come to bear after we get into New Year’s, than perhaps refinance would kick in again.

Okay. All right. Well, thank you. And then this one last question, the market for loan purchases, has that changed significantly in the last quarter?

Well, no, the market really hasn't changed. I mean, there is still a strong appetite with respect to the sale of loans. What we experienced in the September quarter, as it relates to the loan sale margin was specifically a backup in our servicing release premiums in the cash markets. The pricing simply went down. We executed more quarterly, in those cash markets for those SRPs. We think that’s not a long-term phenomenon we think that we will see improvement as we go again through the fiscal year. We've experienced this in the past on occasion and that’s one of the risks associated with selling to the cash markets on the current basis, but we’ve really exchanged that current basis risk if you will to tail risk associated with capitalizing the servicing, keeping it on our books and then potentially experiencing negative marks against that depending upon what the servicing actually does that ends up getting capitalized.

We have a question from a Tim O’Brien with Sandler O’Neill and Partners, please go-ahead. Tim O’Brien: Hi Craig and Donavon, hey first question, little higher tax rate 44.2% this quarter, what’s reasonable thought on rundown is it going to revert back to a 42 range?

It probably ranges from 42 to 44 and I think if you look back at every quarter, we probably find ourselves in that region. I think I even remember 41% tax rate. There is a number of moving parts in that number. So if I were you, I’d look back over the past four or five or six quarters, see what the tax rate was in each of those and average them. Tim O’Brien: And then, hey Craig could you run that FTE headcount numbers bias again and that’s for the Provident Financial or is it for just mortgage or…?

That was just for mortgage. Oh here we go. Okay, we have 308 FTE in mortgage banking, up from 303 at June 30. We decreased our origination staff by 7 professionals but increased our fulfillment staff by 12 professionals. Tim O’Brien: And what about for the full company? Do you have those numbers?

We don't generally prepare them or give them. But they are relatively flat from where we were at June 30. And if you look at the call report, you will see the FTE count in the call report and that’s a total FTE count for the bank, you can back out the FTE for mortgage banking and you will get the number. Tim O’Brien: And then last question, can you talk a little bit about your referred loan pipeline and outlook there through the remainder of the year just even qualitatively, Craig?

I’ll let Donovan do that.

In the September quarter, we did about 47 million out of the CRE group, of the 47 million approximately 23 million was purchased, the remainder was originated. In addition to that we did approximately 11 million, 12 million out of single family or PVM that went into the held for investment portfolio. We still see a pretty good pipelines relative to our historical volume not necessarily in comparison to others in our market but relative to our historical volume we think we can hit those numbers that we’ve been accomplishing historically. We still see loan packages for sale, it seems like we're hitting more of those bids from a standpoint of pricing quality. We will continue to look at those packages that make sense for us. We use the same underwriting criteria, we underwrite loan in a loan purchase. In fact we get 2020 hindsight in many cases to the extent there is seasoning involved with the individual loan that gets purchased. We reappraise the property, if you know so. The credit metrics associated with purchases are not materially or significantly different than originations. Although there is a bit of a premium risk associated with purchases in contrast to origination volume. Although when you calculate the deferred fees and cost line through the old FAS91, there is still a deferred cost risk associated with prepayment on originations in contrast to purchase volume, but it’s a little bit less significant if you will. So we're comfortable with respect to the pipeline and what we see in volumes. And we believed we can still continue our moderate growth pace with respect to what we’ve been seeing in our loans held for investment growth. Tim O’Brien: And just to follow-on of that, are you seeing any shift in market-related pricing on commercial real estate loans, is it - or there other better opportunities - is pricing improving there, are you seeing that and as a tangible and you guys have plenty of regulatory capacity to add loans there and grow those portfolios from a regulatory standpoint, right?

We do fall through some of the screens associated with the 300% threshold but we are or we do have heightened oversight with respect to our internal asset review, policies and practices. We believe that the OCC or our regulator is comfortable with our activity there, so we don't feel any pressure from a regulatory perspective with respect to the growth that we’ve been saying in that area. With respect to market conditions, it’s still a very competitive market, I’ve been reading probably some of the same articles that you’ve been reading and some of the comments from some of the other firms that have released earnings and management teams from those firms suggesting that there appears to be a little bit of a break because some firms have probably reached a limit in their capacity. I think maybe that’s somewhat true but I don't know how material that is with respect to the competitive pressures that we see in the market. We’re seeing a little bit better pricing as a result of the back up in interest rates but I don't know that we’re seeing better pricing as a result of fewer competitors.

Question from Fred Cannon with KBW. Please go ahead.

Thanks for taking my question; actually most of my questions have been answered thanks for being so thorough. I was wondering if we can go back on the gain on sale margins in the mortgage banking just so I make sure I understand it better. What you’re saying is the service released premium is what is creating a lot of the volatility in gain on sales so we shouldn't really compare your gain on sale trends to those banks that have that retain servicing, is that correct?

While, I think there is a difference when we choose to sell our servicing essentially on a flow basis in the cash markets there can be some volatility that others may not experience in the same quarter, particularly or specifically if they are retaining the servicing and they’re valuing the servicing through a servicing model when they’re pricing it and putting it on their books. So, I can’t speak to how they’re developing their models per se and I'm sure they probably have a cash markets component to that model, but there are other components in valuing servicing that they may be valuing different than others in the cash markets are.

And could you, I mean, I think your gain on sale margin declined 36 basis points linked quarter. How much of that was due to the volatility in the service release premium - servicing release premium?

There were three major components that contributed to the decline, the SRP component was the largest of those three. I’m not going to breakout individually what those three contributed because I think for competitive reason that’s not necessarily wise. But we have lower SRP premium that was the largest single component of the 36 basis points decline. We additionally had a higher percentage of conventional high balance loans which is a lower margin product, they’ll typically go to the agencies but the agencies don't value those high balance conventionals as highly as they do regular conventionals. And then additionally we have a higher percentage of refinance, which also generates a little bit more by a way of wholesale production. So those are essentially the component that resulted in the 36 basis point decline, the largest of those is the servicing release premium.

Okay, got it. That’s very helpful, I more kind of thought it was the latter, so I didn't fully appreciate the service releasing premium.

[Operator Instructions] At this time there are no further questions in queue.

So, there are no further questions, I’d like to thank everyone for joining us and look forward to speaking with all of you again at our next quarterly conference call, thank you.

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