Ladies and gentlemen, thank you for standing by. And welcome to the Fourth Quarter Earnings Call. At this time, all participants are in a listen-only mode. Later, we will conduct a question-and-answer session. Instructions will be given at that time. [Operator Instructions] As a reminder, this conference is being recorded. I’d now like to turn the conference over to our host, Mr. Blunden. Please go ahead, sir.

Good morning, everyone. This is Craig Blunden, Chairman and CEO of Provident Financial Holdings; and on the call with me is, Donavon Ternes, our President, Chief Operating and Chief Financial Officer. Before we begin, I have a brief administrative item to address. Our presentation today discusses the company’s business outlook and will include forward-looking statements. Those statements include descriptions of management’s plans, objectives or goals for future operations, products or services, forecast of financial or other performance measures and statements about the company’s general outlook for economic and business conditions. We may also make forward-looking statements during the question-and-answer period following management’s presentation. These forward-looking statements are subject to a number of risks and uncertainties and actual results may differ materially from those discussed today. Information on the risk factors that could cause actual results to differ from any forward-looking statement is available from the earnings release that was distributed this morning and the Annual Report on Form 10-K for the year ended June 30, 2016, and for the Form 10-Qs that are filed subsequent to the Form 10-K. Forward-looking statements are effective only as of the date they are made and the company assumes no obligation to update this information. To begin with, thank you for participating in our call. I hope that each of you has had an opportunity to review our earnings release, which describes our four quarter results. I’d like to begin this morning by highlighting the strength in our community banking business. Over the course of the last year, our net interest margin has expanded, our loan growth has accelerated, core deposits continue to grow and credit quality remains strong. In the most recent quarter, loans originated and purchased for investment increased to $43 million from $39 million in the prior sequential quarter. And single-family…

[Operator Instructions] Our first question comes from the line of Brian Zabora with Hovde Group. Please go ahead.

Thanks. Good morning.

Good morning.

Good morning.

First a question on the group of new lenders – Central Coast mortgage originators, were they fully up and running in the quarter or could we see some benefit of that [audio dip] this current quarter?

I believe they were fully employed; ready to go and they actually started off pretty quickly surprisingly even better than we expected.

There might have been a little bit less activity in April since we brought them on in February, but when we think about May, certainly June, they were running essentially full-bore with respect to their opportunities and we would have [audio dip] maybe a little bit of lift in the September quarter from the June quarter from that branch, but not significantly so.

And is that branch – did they provide you any kind of different types of originations, maybe more portfolioable or is it kind of just like the rest of the group?

The loan size are lower it seems in Central Coast and what we see in North and Southern California. So, there is really no distinction with respect to the programs that they originate into or whether it’s portfolio or not because we have portfolio requirements across the bank, if you will, but we do see a little bit of difference in the loan sizes, which frankly helps out to get in loan sale execution. They are a little bit smaller than Northern and Southern California.

Great. Okay. And then just dialing back, it sounds like new system for your – paperless environment for your mortgage operation. When can we expect this to be kind of online and how do [audio dip] expenses, maybe will there be finite expenses and potential savings down the road?

Really we are not looking to see those efficiencies until the back half of fiscal 2018, the system will be fully implemented until perhaps six months from now and then there is going to be ramp up period after that with respect to the operating efficiencies. So really this becomes kind of a fiscal 2018 project for us.

Okay, great. All right. Those are the questions I have. Thank you so much.

Thank you.

Our next question comes from the line of Tim Coffey, FIG Partners. Please go ahead.

Hi, good morning, gentlemen.

Good morning.

Good morning.

I haven’t seen the presentation yet for the end of the quarter, do you have the balance of closed loans or the June 30 quarter – I’m sorry – not closed, I mean, the locked pipeline, I’m sorry?

Yeah, the locked pipeline at June 30 was down a bit from where we were at March 31. Gross locked pipeline was $125 million, the net locked pipeline was approximately $93 million and the fallout ratio was down to 26%.

That was actually leading to my next question Donavon is on the fallout ratio [indiscernible], are you seeing anything – was there anything that occurred late in the quarter that would make you or give you pause heading into the kind of the September 30 quarter?

Just that the locked pipeline was down a bit from where we were in the March quarter and down a bit from where we were – well, actually down a lot from where we were in the June 30 quarter from last year. With respect to fallout ratio, that’s actually declining because there is a higher percentage of purchase money activity in contrast to refinance activity. And so fallout ratio will naturally come down as a result of that. Really the big question as it relates to mortgage origination volume is not really even driven by interest rates per se as much as it is saleable inventory. There just aren’t as many purchase money transactions being done as there once were, relatively good environment as it relates to interest rates, relatively good economic environment as it relates to employment as it relates to wages, it just seems like there is some pent up demand that just isn’t getting that and we are seeing totally that perhaps that’s because the inventory just isn’t there. There are fewer people selling their homes today.

Certainly. We have been hearing that from other mortgage lenders on the West Coast this quarter. As it relates to Provident, is that relatively in balance between purchase money and refi loans, is that creating headwinds to your gain on sale margin?

No, purchase money activity can actually be a little bit stronger than refinance activity as it relates to loan sale margin. So, that financially help loan sale margin a bit. Probably the more striking issue as it relates to loan sale margin is what competitors are doing with respect to their mortgage pricing to keep pipelines up, to keep funding volume up. In today’s environment, there is too much capacity in the industry. The industry will have to adjust I think to lower origination volumes and as that – as the industry adjust I think pressure on the margin – loan sale margin can increase.

Okay. And speaking of excess pipeline capacity, obviously, you’ve made some change to the origination in the fulfillment staff this past quarter. Would you be willing to say that you will be looking at those numbers in future quarters?

Yes.

Okay.

We will be tracking this very closely and making any adjustments that’s we’ve [indiscernible] in the future.

And then just – Craig, a follow-up on your comments about capital. Obviously, you are above the ratios you are talking about based on press release. I mean do you feel comfortable enough with the capital levels as the board will be able to execute on that recently announced buyback authorization if they want to?

Yes, yeah.

Okay. All right. Thank you. Those were my questions.

Our next question is from the line of Tim O’Brien, Sandler O'Neill + Partners. Please go ahead. Tim O’Brien: Good morning.

Good morning, Tim.

Good morning, Tim. Tim O’Brien: Donavon, do you have the percentage of loans purchased relative to refi on a total dollar funded basis for this quarter versus last quarter versus a year ago quarter?

It’s going to be in the investor presentation, which will be posted this morning, if it’s not already posted. Tim O’Brien: Didn’t see it, but it’s coming – okay.

Yeah. For the Q4, it was – 37% was refinance, 63% was purchase activity, a year ago refinance was 48% and purchase activity was 52%. Tim O’Brien: And what about last quarter? Do you happen to have that or? I will get it from the –

I do. 38% refinance in the March quarter, 62% purchase. Very similar to this quarter. Tim O’Brien: Okay, great. And is there – as far as the upgrade of your underwriting software and platform, that initiative – have isolated or can you kind of describe what kind of additional cost might be accrued over the next 12 months as a result of that before the benefits kick in?

We obviously have some internal estimates, but we don’t release them. At some point, we will be switching over to the new origination software loan operating system and we will be switching from our existing loan operating system. So all of those costs associated with the existing system will essentially go away. The new system will replace those costs, but probably for – maybe up to six months, we will be having duplicate costs associated with that. Tim O’Brien: And again those duplicate costs will start to materialize in the next quarter I guess? You know, three months out from when you go live or is it already – does it kind of start this quarter?

Yeah, essentially, it will start in the September quarter. We saw a little bit of it in the June quarter, but very little, an immaterial number, but it will be little bit higher in the September and December quarters. Tim O’Brien: And then did you – I got the FTE numbers that you gave Craig with regard to the mortgage division, but you said originators were up 19 and fulfillment staff was down 10?

Originators were down 19 and fulfillment was down by 10 [indiscernible]. Tim O’Brien: Thank you. One word can make a difference.

Yeah. Tim O’Brien: Yeah, because it wasn’t jibing with me. All right, I got it now. Did you guys – can you give me again the held for investment kind of preferred loan originations that – dollar amount that occurred this quarter?

Sure. The impact like what we’ve seen with respect to our originator report. So single-family for the quarter was $31 million, multifamily for the quarter $31 million, commercial real estate for the quarter was $4 million and construction loans were $5.8 million for a total of $71.5 million for the quarter. Additionally, repurchase $2.4 million of multifamily in the quarter. Tim O’Brien: Did you say $8.4 million?

$2.4 million. Tim O’Brien: Sorry. Okay, got it.

So, in aggregate $73.9 million, $74 million of loans originated for investment. And that was the strongest quarter this fiscal year and it was largely because single-family moved up to $31 million from $19 million, $18 million and $12 million in the prior sequential quarters. Tim O’Brien: And then payoffs were $45.5 million this quarter?

Correct, yeah. Tim O’Brien: Got it. And the single-family that you originated for investment – the hold for investment, that was – those were arms typically, what was the most popular product type there?

5-1 hybrid arm. Tim O’Brien: 5-1 hybrid arm.

Yeah. Tim O’Brien: And then, Donavon talked about, I don’t know, weakness in the market due to fewer home listings, there is good demand, but fewer listing, can you characterize that relative to the year-ago season kind of – what are trends – how fewer listings are there this year relative to last year? Is there a way to compare the numbers there and then beyond that can you give some clarity as far as different primary markets that you guys underwrite into in California maybe some, I don’t know, Inland Empire, Greater LA, Orange County and then Northern California, something like that, could you talk a little bit about that?

Sure, the biggest issue are – the biggest difference when we are comparing ourselves to last year, is that refinance activity was 48% of the volume in the fourth quarter of 2016 and it’s only 37% of volume this quarter. So that’s the largest single difference or driver with respect to origination volumes being lower this quarter in comparison to last quarter. And I think that’s probably true for the industry and certainly true for the West Coast or California. As it relates to purchase money activity, it’s very difficult to handle on that, you can [indiscernible] information out of California realtors, [indiscernible] information as it relates to that. But anecdotally what we are hearing is that, there seems to be pent up demand, but there is just not enough supply of homes to originate more purchase money activity right now. Generally, interest rates are okay, they are up from where they were, but are very low by historical standards. And if you are purchasing home, I think you are less sensitive to that interest rate and economic activity is pretty solid in California. So if you look at job growth or rate growth in California, it’s pretty sound. But we do have the markets that you describe. And so if you think about the markets that we are in, in Northern California, particularly in the Bay Area, they are very choppy markets with respect to prices. And we are starting to see a little bit of weakness in price increases year-over-year and month-to-month, which also suggest that those markets are choppy. Frankly, if we come off of 10% housing price increases year-over-year, that’s healthy. It seems to me. If it were 1% or 2%, I think that brings more buyers in and that allows for purchase money activity to occur. It’s less competitive than that with respect to pricing in Southern California generally, although many of the markets in Southern California as well are near their record highs, late 2006, early 2007, whatever you choose to be the record high time period. So they are kind of back to those levels again. And then Inland Empire, it’s as always much more affordable than anything closer to the coast. So, we see good demand in the Inland Empire, but ultimately the purchase money activity just isn’t occurring as it once was. Tim O’Brien: So, speaking of the Inland Empire, what about new listing or inventory homes available for sale that are out there? Are those numbers – has there been a lot of new homes brought to market by the builders, is that industry kind up and running and cranking along in the Inland Empire markets and the affordable markets, do they have plenty of lots or what’s the status of that or are they constrained like, I don’t know, Bay Area markets or LA metro markets, by lack of lots?

I guess the short answer is no. We are not seeing a lot – we are seeing some building scattered around the Inland Empire, but nothing like we saw years ago in the early to mid 2000s, nothing like that.

I think the lenders are much more disciplined when it comes to projects. There is certainly plenty of lots available, we see projects where they were partially or fully developed lots pre-crisis that ended up not being developed. So we are looking at those, but it does seem like construction lenders are much more disciplined as they probably should be when things – back to pre-crisis and what was going on and certainly new suppliers coming on at increasing amounts, but again not like we once saw. Tim O’Brien: Are there labor constraint this year relative to last year for the builders, ever heard about that, is it – was labor market in the building trades a lot tighter this year than last year and is that keeping construction down at all?

[indiscernible] last three years or so, I don’t know if it’s any tighter now, but it’s certainly – labor is certainly an issue for any type of construction, not only new homes, but some of the extensive remodels that are along the coast, we hear that – there is just a long way to projects completed. Tim O’Brien: Thanks for the color guys. Okay, one other question real quick Donavon, do you have the final dollar amount for that accrual for the litigation?

Yeah, I think it was in the earnings release, it was $1.02 million. Tim O’Brien: Okay, $1.02 million. I missed that. All right, thanks.

[Operator Instructions] We have a question from the line of Fred Cannon, KBW. Please go ahead.

Thanks and most of my questions have been answered. I was just wondering if you might provide a little bit of color on the deposits if you are starting to see some pricing pressure on the deposit side and what you are seeing in terms of competition there.

We are starting to see a little bit of that. It hasn’t impacted us. Our deposit costs have been flat year-over-year linked quarter or sequential quarter. So, it hasn’t really impacted us. But we are beginning to see some lenders – banks that are being more aggressive with respect to their deposit rates. As we think about the Fed and what they might be doing, I think that does put a little bit of pressure on deposit rates, but by and large everybody has been pretty discipline, but there are a few players that are out there running specialty.

And you haven’t seen any need to kind of up your CDs to match on the rates that you were starting to see?

Not at the present time. There were a number of other levers that can be pulled with respect to that. We don’t want to sensitize our existing deposit holders. We have a great deal of capacity as it relates to brokered CDs if we wanted to go down that path. We have a great deal of capacity from the Federal Home Loan Bank in San Francisco, which we use for interest rate risk management purposes. So I think as we think about Provident and what we might do in response to deposit pressures, I don’t know that it is necessarily an immediate response to raise our retail CD rates.

Great. Good news on funding. Appreciate the color. Thanks.

And at this time, there are no other questions in queue.

All right. Thank you. I’d like to thank everyone for joining us and look forward to having our conference call at the next quarter. So, at this point in time, the conference call is over.

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