Ladies and gentlemen, thank you for standing by, and welcome to the Provident Financial Holdings Fourth Quarter Earnings Conference Call. [Operator Instructions]. I would now like to turn the conference over to our host, Chairman and CEO, Mr. Craig Blunden. Please go ahead, sir.

Thank you. Good morning, everyone. This is Craig Blunden, Chairman and CEO of Provident Financial Holdings. And on the call with me is Donavon Ternes, our President, Chief Operating and Chief Financial Officer. Before we begin, I have a brief administrative item to address. Our presentation today discusses the company's business outlook and will include forward-looking statements. Those statements include descriptions of management's plans, objectives or goals for future operations, products or services, forecast of financial or other performance measures and statements about the company's general outlook for economic and business conditions. We also may make forward-looking statements during the question-and-answer period following management's presentation. These forward-looking statements are subject to a number of risks and uncertainties, and actual results may differ materially from those discussed today. Information on the risk factors that could cause actual results to differ from any forward-looking statement is available from the earnings release that was distributed yesterday, from the annual report on Form 10-K for the year ended June 30, 2019, and from the Form 10-Qs and other SEC filings that are filed subsequent to the Form 10-K. Forward-looking statements are effective only as of the date that they're made, the company assumes no obligation to update this information. To begin with, thank you for participating in our call. I hope that each of you has had an opportunity to review our earnings release, which describes our fourth quarter and fiscal year results. In the most recent quarter, we originated and purchased $44.2 million of loans held for investment, an increase from the $28.8 million in the prior sequential quarter. During the quarter, we also experienced $56.5 million of loan principal payments and payoffs, which is up slightly from the $55.7 million in the March 2020 quarter and still tempering the growth rate of…

[Operator Instructions]. We do have a question from the line of Matthew Clark.

Maybe we can start with the margin. The accelerated amortization sounds like it negatively impacted your loan yields there a little bit and the excess liquidity is significant. Can you just kind of talk through the puts and takes of the margin as it relates to the excess liquidity, new loan pricing, the funding is a little easier to kind of see. But just on the asset side, the -- what the outlook is there?

Sure. I'll grab this. It's Donavon, Matthew. The largest impact in the June quarter was, as you described, the interest-earning deposits or the significant increase in liquid assets. For example, the March quarter, we had approximately $61.9 million of interest-earning deposits or overnight deposits, if you will as investments. And that was earning 120 basis points for the quarter. And then we move into the June quarter, and we see the large rise in deposits that came in during the June quarter, which were essentially invested in large part in overnight advances, and that -- overnight deposits and that was $135.1 million, but the yield dropped to 11 basis points. So through the June quarter, we were essentially repositioning that liquidity out of overnight advances into investment securities and obviously to the extent that there was loan growth -- in the loan growth, although that actually shrunk up a bit. So as we think about the remainder of this calendar year and the beginning of our fiscal year, we're really going to need to redeploy those excess or that excess liquidity primarily into loans is the preference, but then secondarily into investment securities such that the yields we are earning on those investments are significantly larger than what we did in the June quarter. So that's the first thing. And then secondarily, as we think about where loan yields are coming on to the balance sheet, single-family loans are coming on to the balance sheet in the low 3% range; multifamily and commercial real estate are in the mid- to high 3% range. So we are investing in the low 3s to the high 3s with respect to new single-family, multifamily and commercial real estate production. And obviously, to the extent that, that growth takes some of that excess liquidity…

And on the security side, I guess, what are you buying with that excess liquidity to the extent you're redeploying it?

Yes. It's primarily in the mortgage-backed securities, GSE types. And it can range from adjustable rate all the way to a fixed rate product, but we're keeping the average life relatively short. But ultimately, we want cash flow product such that we're getting cash flows back to either redeploy into loans or also potentially redeploy in this excess liquidity. One thing to think about as it relates to the excess liquidity, much of that excess liquidity was the result of the significant increase in deposits. The significant increase in deposits in the June quarter was largely the result of the stimulus programs that were putting money in depositors' pockets, and they were then placing them into bank accounts, including PPP funds. Although we didn't make the loans, we were the recipient and beneficiary of some of the funding that some of our customers received in the form of deposits. One would expect that as we go down the time line, that funding will be used by the various businesses and individuals and will then be depleting some of the excess deposits on our balance sheet as well. So we may wish to carry higher liquidity balances than we normally carry at least over the next quarter or so until we really understand where this excess liquidity coming from this -- these deposits may land or whether or not they're short term or longer term in nature.

Understood. Okay. And then on the single-family resi loan portfolio and just loan growth overall, yes, the balances in terms of the rate of decline slowed, at least, on a sequential basis. I guess what are your thoughts about being able to maintain loan balances? Or should we continue to expect a little bit of shrinkage?

Well, I think on a fiscal year basis, we ginned up about 3% annual growth in our loans receivable or loans held for investment. I would expect that we would also be in the low to mid-single digits with respect to growth over the course of the fiscal year, but much of that is going to depend upon what the real estate markets look like. Right now, the single-family market is primarily driven by refinance activity into 30-year fixed rate product. Historically, we've not placed that on the balance sheet, although we may adjust our position with respect to that as we go through fiscal '21 because that's primarily where the market is. And then secondarily, as we think about multifamily and commercial real estate, there may also be an impact with respect to volume or market capacity because it's going to depend upon what the actual economics of the individual collateral or property looks like, whether or not they're impacted by COVID-19 with respect to their rents and the like. So it is conceivable or possible that the opportunity in multifamily and commercial real estate goes down as a result of borrowers essentially not being able to refinance or being uncomfortable with purchase activity in the current environment. So our expectation is that we would be probably low to mid-single digits with respect to annualized growth in the loan portfolio. But I think we're going to be impacted as well with prepayment activity, again, in single-family portfolio more so than in multi and commercial real estate as a result of current interest rates.

Okay. Great. And then on the deferral activity, very, very low. It sounds like the requests have slowed meaningfully as well. I guess how are you thinking about the unemployment kind of benefits and stimulus that the government's providing? And should that get cut? Is that of a growing concern? Or -- I know you have low LTVs and all that, but just what are your thoughts about the potential for deferrals to pick up again?

Well, so far, I mean, we're not experiencing significant inquiries with respect to deferrals. We've essentially modified in forbearance those that were coming in from April, May and June. The total numbers are very low with respect to the percentage of our overall portfolio. There is, of course, always a possibility that requests start increasing again depending upon what occurs with respect to any additional government stimulus programs, but it's very hard to forecast that. All I would suggest is given what occurred in our balance sheet and what we actually did in forbearance in the June quarter being significantly lower than what we've seen across the industry, we would have that same expectation that in the event we do see a rise in requests, our portfolio would probably fare better than many in the industry, particularly if we gauge it against what we saw in the June quarter and March quarters in comparison to others in the industry.

[Operator Instructions]. Our next question comes from the line of Tim Coffey.

Given the commentary that you just provided on kind of your loan growth outlook for the next fiscal year, if the lower levels of originations, is that going to have -- is that kind of limited impact on the growth in your noninterest expenses?

Well, I don't know if it will have a limiting impact. We've seen noninterest expenses or operating expenses decline significantly. And then even over the course of this fiscal year, we saw our FTE count decline by approximately 5%. And we're still looking for opportunities with respect to FTE count as well as other operating expenses. So I think the first 3 quarters, we were coming in at about $7.5 million per quarter this fiscal year. And then if I look at the June quarter and I adjust for the $575,000 or so, call it, $600,000 of reversal of incentive comp that benefited the June quarter, that puts us on a run rate of $7.2 million, $7.3 million a quarter in operating expenses, which is lower than the $7.5 million run rate that we had in the first 3 quarters. So our expectation is we're going to be in the low $7 million number for operating expenses over the course of fiscal '21. And it's not specifically related to loan origination volume per se and incentive compensation tied to loan origination volume per se. Obviously, if volume goes down, incentive comp will go down, but I don't know how meaningfully it will go down in comparison to total operating expenses.

Okay. That's helpful. And then switching gears over to your noninterest income. Obviously, consumer activity has been well relative to historical periods and your fees reflect that. Do you have any kind of visibility on when you might see client depositor activity start to pick up again?

I think that's pretty difficult to forecast. We're seeing less activity. And additionally, while we didn't quantify it, we were completing some fee waivers in the June quarter as well. So there was kind of a twofold impact in the June quarter with respect to noninterest income, both from the standpoint of reduced consumer activity. But secondarily, there was some fee waivers as well. We would expect the fee waivers component to go away. But when consumers begin their activity, I think, is highly dependent upon when economies open and when consumers are actually out and about and shopping and going to restaurants and movies and the like. So I think that's highly dependent upon the circumstances around the pandemic.

Okay. All right. I understand. And then in terms of the buyback, and Craig, I heard the commentary you made on, you may want to maintain capital. But there are banks in the west that are starting to approach the regulators about the opportunities to buy back stock. If the regulators were to start expressing an ability of willingness for the banks to start buying back stock, would that change your view on reinstituting the buyback at all?

I'll take that one, Tim. Certainly, that would be an indicator that would mean we'd certainly look more favorably at that. But at this point in time, the regulators are certainly not looking favorable to buybacks. So I'd love to be interested in hearing if there's other institutions that have received permission to go ahead and do some limited buybacks, certainly, at these price levels, it's really attractive, again, where is this economy headed next quarter or 2 with the effects on the pandemic on it.

There are no questions in the queue. Please continue. We do show another question here from Matthew Clark.

Yes, sorry. On the origination of 30-year fixed type of product, is there an expectation that you might go back to selling loans again and just to kind of create some fee income?

Well, I think we always have those options open, but I don't know that there are definitive plans to scale up the originate to sell model. But again, depending upon what actually occurs with respect to balance sheet growth being priority, if we find ourselves in a situation where we're uncomfortable with the rate of growth or we're uncomfortable with the interest rate risk aspects of that growth on balance sheet, we would certainly consider selling loans, but I don't know that, that means it's something that we would jump into and rescale significantly from -- consistent with what we did in the past.

And we do have a question from the line of Kevin Swanson.

I appreciate you guys not being overly active in PPP because I think we talked about last quarter, not having to deal with the SBA. And it seems like from a lot of the conference calls around the industry, banks are really focusing on the PPP customers and kind of getting those in order and talking with them about the whole process and you guys are saved from that a little bit. Just kind of curious how you kind of view the competitive landscape in terms of -- are the banks around you really focused on those clients? And does it offer you any offensive capabilities? Or just kind of curious how you're kind of structuring your conversation with clients and just without some of the PPP stress, I guess?

Yes. The activity that we have in PPP has been actually a benefit, if you will, because we have customers that received PPP loans and essentially deposited those funds in our bank. Some of the other things that we're hearing, it's not PPP related per se or with respect to institutions that are focusing on those customers over others. But we are hearing and we are seeing from a competitive perspective that some of the larger banks who have closed many of their branch offices that surround our branch offices, there's been a level of customer frustration. And we are routinely seeing new customer activity, primarily deposit side activity coming into our branch network, expressing their discomfort with some of the larger competitors we have because the branches are closed in these markets. And so we are seeing some offensive capability with respect to deposit activity, that's net positive for us within the context of being able to remix the costing liabilities, if you will. So there's a net benefit there. With respect to the loan side, I think, everything on the loan side, outside of single-family refinance activity, there's been a cautionary note. I think all of our competitors have tightened underwriting a bit. When they're thinking about multifamily and commercial, I think, there's been less activity from borrowers and applicants because the environment that we're in. And so we're not really seeing anything out of the ordinary there as it relates to competitors and how aggressive or maybe not aggressive they are in that multifamily and commercial real estate space. But certainly, there's going to be those that are doing single-family refinance and are going to see significant volumes, although that's primarily going to be fixed rate driven.

Thank you. There are no questions in the queue. Please continue.

Well, if there are no further questions, I want to thank everyone for participating in our call today. And we look forward to talking to you next quarter. Thank you.

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