Good day, everyone. And welcome to the Purple Innovation Second Quarter 2022 Earnings Conference Call. At this time, all participants are in a listen-only mode. A brief question-and-answer session will follow the formal presentation. [Operator Instructions] Today’s call is being recorded. And it is now my pleasure to introduce your host, Cody McAlester of ICR. Please go ahead.

Thank you for joining Purple Innovation’s second quarter 2022 earnings call. A copy of our earnings press release is available on the Investor Relations section of Purple’s website at www.purple.com. I would like to remind you that certain statements we will make in this presentation are forward-looking statements. These forward-looking statements reflect Purple Innovation’s judgment and analysis only as of today and actual results may differ materially from current expectations based on a number of factors affecting the Company’s business. Accordingly, you should not place undue reliance on these forward-looking statements. For a more thorough discussion of the risks and uncertainties associated with the forward-looking statements to be made in this conference call and webcast, we refer you to the disclaimer regarding forward-looking statements included in our second quarter 2022 earnings release, which was furnished to the SEC today on Form 8-K as well as our filings with the SEC referenced in that disclaimer. We do not undertake any obligation to update or alter any forward-looking statements, whether as a result of new information, future events or otherwise. Today’s presentation will include reference to non-GAAP financial measures, such as EBITDA, adjusted EBITDA, adjusted net income and adjusted earnings per share. A reconciliation of these non-GAAP financial measures to the most comparable GAAP financial measures is available within the earnings release, which can be found on our website. With that, I’ll turn the call over to Rob DeMartini, Purple Innovation’s, Chief Executive Officer.

Thank you, Cody. And thank you and good afternoon everyone. With me on the call today is Bennett Nussbaum, Purple’s Chief Financial Officer. As you saw from our earnings release issued earlier today, we reported a meaningful improvement in adjusted EBITDA compared with the first quarter on similar revenue. While we had expected to deliver quarter-over-quarter increases in both revenue and profitability, the selling environment has become more challenging over the last past several months. Given the deterioration in the overall market demand, we are especially pleased with the approximate $10 million recovery in adjusted EBITDA to near breakeven in the second quarter, in line with our expectations. This performance compared with Q1 results we reported roughly 90 days ago reflects the work we’ve done since the beginning of this year to get our cost structure in the right place and be profitable at these revenue levels. With respect to revenue, like the rest of the mattress industry, we’re facing a continued shift in demand away from home-related categories at a time when inflation is also pressuring consumer discretionary spending. We’ve seen estimates that domestic mattress volumes are down 20% to 25% year-to-date, Purple has experienced a similar pullback over the first six months of the year, in addition to a shift in spending habits from online, a position of strength for Purple, to in-store where we are still in early stages of developing our capabilities. Bennett will review the numbers in more detail in a moment. But from a channel perspective, e-commerce was in line with our expectations, which is encouraging, given the recent industry trends and our purposeful reduction in advertising spend. Showroom performance improved quarter-over-quarter, primarily driven by the addition of six net new locations added in the second quarter as well as new doors from Q1…

Thank you, Rob. For the three months ended June 30, 2022, net revenue was $144.1 million, down 21.1% compared to the $182.6 million in the prior year period. This decrease was due to a number of factors, including a challenging comparison to a stimulus assisted second quarter of 2021 coupled with changing demand for home-related products, inflationary pressure on consumer wallets and our intentional decrease in advertising spend, which was down 56% compared with a year ago. By channel versus prior year, wholesale net revenue declined 5.9%, primarily driven by lower door productivity that was partially offset by opening approximately 1,000 net new doors. And direct-to-consumer net revenues declined 29.8%. Within DTC, e-commerce declined 39.2% in part reflecting the aforementioned pullback, in ad spend. This was partially offset by 150% increase in showroom net revenue, driven largely by the opening of 27 net new showrooms over the past 12 months. Gross profit dollars were $48.8 million during the second quarter of 2022, compared to $81.7 million during the same period last year, with gross margin at $33.9% versus 44.7% in the second quarter of 2021. The decrease in gross margin from the prior year can be attributed primarily to lower revenue and a higher proportion of wholesale channel revenue, which carries a lower gross margin than revenue from the DTC channel, and unfavorable cost absorption from lower than planned production volumes in prior months. Additionally, the decline in gross margin reflects the impact of elevated levels of materials, labor and overhead costs, partially offset by benefits realized from our workforce restructuring. Wholesale net revenues comprised approximately 43% of net revenue for the quarter, compared with approximately 36% in the same quarter last year. Operating expenses were 42.3% of net revenue in the second quarter of 2022 versus 46.1% in the…

Thank you, Bennett. While the current macro environment has proven to be more challenging than we’d have anticipated, I remain confident in the progress we’ve made against our four strategic initiatives so far in 2022 and the benefits they’ll provide in future periods. I want to close today with an update on our progress this quarter, starting with operational excellence. The work we are doing to improve execution is aimed to driving more effective and efficient capacity utilization, delivering higher product quality and enhanced returns on the capacity investments we’ve made. Eric Haynor, our new Chief Operating Officer, has hit the ground running since joining in June, building on the work the team has made with raw material, and operational cost improvements. Previously, many of our raw material purchase contracts were exposed to potential inflationary pressures. While not a significant factor for most of the history of this company, inflationary dynamics of the current environment have begun to impact our raw material costs. We’ve been able to offset some of these inflationary impacts with a series of negotiations on our larger spend items as well as some value engineering to structurally reduce costs in our component purchases. Looking ahead, we have a pipeline of procurement and innovation projects that will enable continued input cost reductions. Operationally, we undertook a reduction in force in our plants that reflected our continued improvements in productivity as well as the current supply and demand balance. This action has positioned us with sustainable structural plant cost position, in line with current demand expectations. We also began to work to consolidate our operations from our Alpine, Utah facility into our two primary facilities in Grantsville, Utah and McDonough, Georgia. This will streamline our overheads and allow us to allocate pillow and seat cushion production closer to…

[Operator Instructions] We’ll first hear from Brad Thomas of KeyBanc Capital Markets.

My first question was going to be around -- a little bit more color around some of the revenue trends. And I was hoping you could share for us what the productivity has been at some of the stores that you have -- some of the Purple stores, what revenue rates they’re trending at, and maybe a little more color on -- I think it’s only about 13 stores that you’ve had open for a year or longer, perhaps what same-store sales look like at some of those showrooms?

Our showrooms are clearly showing the same pressure that this category is seeing everywhere, but at about half the rate we’re seeing in a wholesale environment. So our comp store business -- I don’t really have a history yet. The comp is about -- maybe down about $100,000 a year, maybe slightly more, but not much, on that 12-month basis, and still well above kind of the minimum performance requirements that we need. You had a couple of other questions. Did you also ask about wholesale because that was just…

Yes. And we’ve viewed that very much as a bright spot, the productivity of those Purple stores. So that’s very helpful color. Can you talk a little bit more about the incremental wholesale doors and what you’re seeing so far out of the productivity of them? I don’t know if I’ve heard it. Where does the door count stand today? And how things been going in the doors that have opened a bit more recently for you?

Sure, Brad. So first of all, on door. You heard a couple of numbers, and I just want to clarify. We added about 1,000 doors in the first quarter -- excuse me, in the first half, and retracted about 250 that was a negotiated exit from a customer where we were performing well in some stores and not in others. So the net for the quarter was a little bit over 700. And that brings the total active doors to, I believe, just under 3,250, 3,240, something like that. The door performance across the universe is better with our new stores, but soft in total, and that is where we’re seeing the real impact of the category being off 20-ish percent. Our door productivity is not off that far, but it is off 15% on a comp basis from a year ago. Newer stores doing better where we’ve launched it, I think, with a more comprehensive support plan, and our leader of the wholesale business is out addressing all of the stores. But it’s the stores we’ve been in the longest that have limited bed count where we’re having the most difficulty.

And maybe just one last one here for me. Rob, you talked about how you’re refining your partnership with wholesalers and trying to lean into that partnership and encourage the RSAs to pitch Purple as aggressively, as hopefully they are willing to. You’ve really made this point, got one major holiday weekend to look at the 4th of July. But can you talk a little bit more about the learnings about where you are today? And how much work do you think you may have to do to improve that effectiveness of Purple sell-through in your wholesale partners?

Okay, Brad. And I’m going to come on kind of backwards. I think the root issue -- and I think this is why the doors we’ve been in the longest are performing less effectively -- is that we’ve got to teach the partners’ retail sales associate how to sell our product. We’ve been pretty good at capturing the demand that we drove in the door. But if they come in, open, and not committed to us or any other brand, we’ve got to make sure that, that sales associate understands the technology and in a way that they can explain in a couple of minutes to get people onto the bed. When they lay on the product, it’s definitely a polarizing experience to people either like or are uncomfortable with, but it’s -- we can sell from there. We’ve just got to make sure that they can make that shift because the product looks different and feels different than everything else they’re used to. And I don’t think I’m reaching at all to say this is not unlike what the memory foam category faced a decade, 1.5 decades ago, because it was a very different feeling product. We’ve got to make sure that we’re training those folks so they are comfortable at speaking about that, because we do know if they are not, they will avoid the product. They’ll sample something else.

Next, we’ll hear from Seth Basham of Wedbush Securities.

This is Matt McCartney on for Seth. Just a couple of quick questions. Could you maybe talk about your current brand position and whether pricing might have to come down a little bit, especially in light of some of the discounting we’re seeing in the market right now?

First of all, I mean there is a fair amount of discounting in the category, and we had more in Q2 than we had originally planned. I can speak to why. But I don’t think -- it’s not a bridge I want to go over yet because we got to get much better explaining why Purple and what its advantages are. And we’re running some tests right now on our e-commerce business that are showing very encouraging results when we lead with wide Purple instead of $200, $300, $400 off. And I think we’ve got to give that a chance to be translating through and try to get some of the promotional message. I don’t want to say out of the equation, but less distracting to the beginning of the equation. All that said, you’ll see in the gross margins a reduction in Q2. That really was driven by some specific discounting we did on the Purple Mattress to learn about the importance of the $1,000 price point, and that fact that promotion is still going on today, and you’ll see later why we’re doing that. But we just really need to understand how much business we left behind over these price increases over the last year or so, and kind of evacuating that price point.

Just one more for you. The reduction in advertising has been pretty drastic. Just wondering, are we reaching a steady state there? And is there any update you can share on the online customer acquisition landscape?

Yes. So there is steady state. We’re planning on pretty consistent spending to what you’ve seen off late, certainly in Q2. And I’ll tell you, I’m -- first of all, I want to say this. I’m a full believer in aggressive effective marketing and spending to drive volume. What we are seeing with a significant pullback in a combination of better planning and better tools, we’re getting very consistent quality sessions with -- even with that significant reduction. And you can also see it in the search -- total brand search where we’re consistent with the leader in the category on this. It’s a brand that doesn’t participate in wholesale, but you can look at Google Analytics and see who it is. We’re the second highest searched brand on the Internet over the last quarter, half year and end the year, and that’s held up through those advertising reductions. So, we want to spend more on advertising. We just want to make sure it’s working. And it looks like so far we’ve been able to tease out the less effective and keep in the most effective.

Next, we’ll hear from Bobby Griffin of Raymond James.

This is Alessandra Jimenez on for Bobby Griffin. First, could we just dive a little bit into gross margins? What is baked into your assumption that second half gross margins will improve from that 2Q level?

I think in the press release, we’ve said we exit the year at 37%, 38% in between there. So that’s 3 points of improvement from where we are right now -- maybe 3 to 4 points.

Yes. So what exactly -- are you getting more benefit from pricing, efficiency manufacturing, maybe some related...

It’s not pricing. At this point, the pricing is all reflected. It is a flow-through of raw material savings that we have already confirmed and will flow through, and then quite frankly, a little bit that hasn’t been confirmed but will flow through. And then that’s a little bit off of what we said last quarter, and that’s because of the volume challenges that we’re facing, that is overhead absorption kind of soaking up some of the...

And then maybe could you talk about how the Georgia facility is stepping up to date?

Yes. We -- Eric Hainer, our new Chief Operating Officer, is actually there this week and next. It’s a good factory, and it’s going to be a great asset. It was -- as I had previously said, I think it was brought into the equation probably a little earlier than we needed it, and it hasn’t had the right leadership on site yet. I expect that to be fixed this month. And in Eric’s hands, I’m absolutely confident that it will be. It will challenge Grantsville for being as productive as we can be. So, it’s the right place to have it, as we said last quarter. Even at its significantly reduced volumes, it offset -- it more than offsets the shipping burden we would have if we send everything from Utah. So I’m convinced it’s in our portfolio to stay, and will be a great productive asset moving forward.

And then lastly for me, maybe can we highlight like what level of sustainable quarterly revenue do you think you need to generate positive free cash flow? Is that $25 million more quarter, $10 million more? What do you think to get that positive free cash flow?

Yes. I mean, we’re close, and I kind of sit up there. We had the cost structures right. I think $15 million more would get us over that line.

Brian Nagel of Oppenheimer has our next question.

So a couple of questions. So I guess, stepping back, looking at the results, and then probably more importantly, the reduction in guidance for the balance of the year. And this comes after a prior reduction. So the question I have, Rob, is that, as you’re watching the business unfold here, is it -- was worse than expected for you? Is it primarily macro? Or is this also a function of -- there’s kind of internal challenges of Purple that maybe were not fully recognized initially?

I think this adjustment is primarily macro. In fairness, probably the first quarter adjustment was more driven by what we were facing internally. But this is -- I mean this is definitely macro. And you can -- it’s not only macro, it’s specific to our wholesale door performance. And that doesn’t make it any easier or hard. It’s just -- it’s pretty isolated. Our e-commerce business has stabilized. Our showroom business, while facing some of the category challenges, is outperforming them. It is the productivity of our wholesale doors, and we’ve got to fix that. And we do have some plans to address that. Some are in place and some are yet to come, but that’s where the adjustment is coming from.

And then as a follow-up to that then. So with regard to the wholesale doors, I think this may -- a follow-up to a prior question, but are you seeing something really noticeable with regard to geography or any other segmentation of the business which should help explain kind of where the real pressure points are right now?

We’re not seeing any macro trends geographically. I can say that where customers let us see our performance within their footprint and we can get the retail sales associates up against it, we’re able to improve those results. And so, we’re aggressively encouraging our customers to share that information with us. But no macro geographic differences that we’re seeing right now.

And then the final question, again, a follow-up to those 2. You’ve laid out, I think, a very compelling and aggressive kind of repositioning strategy here for the brand, for the company. As you’re watching this now more difficult macro environment unfold, does it change your -- kind of your view on either the timing or maybe intensity of some of the initiatives you’re undertaking?

I think the construct of it stays the same. I have to be a little bit more patient. And we -- I think obviously, we got to make sure the balance sheet can support it, and we believe fully that it does. But I’d like to see the change happen faster. I know how hard our people are working, and I want them to see this company grow again. We are seeing internal signs that they’re happening, but when I’m sitting in your camp, I’m saying show me. And obviously, in these headwinds, it’s tough to do that right now.

Atul Maheswari, UBS.

Rob, first, a question on revenue and then I had a gross margin follow-up. So the revenue guidance. If I look at it on a -- compared to 2019 on a quarterly basis, first quarter on CAGR was up 20%, second quarter decelerated to up 12% and now the guidance implies just mid- to high single digit for the back half. So my question is, are you already seeing that material step down versus 2019 in the third quarter, quarter-to-date? Or are you simply being conservative and assuming a sizable slowdown to come later this year?

Let me try to answer it a slightly different way because I didn’t hear all of what was inside that, but then tell me if I get there. I mean, with the guidance that we’re giving in total, we expect the quarters to continue to behave the way the last 2 did, and that is driven by macro assumptions around the category strength. I don’t have the yearly ‘19 quarters in front of me. I’ve got the total year, but not the quarters. They’ve got to be -- is that what you were comparing them to? To ‘19?

Yes, comparing them to ‘19, it seems like the back half of this year would imply like -- the guidance would imply a very sizable step down versus 2019. So the back half of 2022...

Revenue in ‘19 -- Total revenue in ‘19 was $430 million, $428 million. So I don’t see how it could be a step down in the second half. We’ll have to follow up. I’m sorry, I just don’t have that in front of me right now, but we will follow up with that.

Yes, we’ll take that offline. And then -- so my follow-up question is on gross margin drop. So granted -- there is expected to be some improvement in the back half of this year. We’re still ending the year at 37% to 38%. It’s still some ways off versus where you were in 2019. That was, I think, 44%. So what is the -- what are some of the key factors that have caused this gap? Is it like -- if you’re able to provide some quantification around -- like the majority of this is coming from material inflation and a portion of that is from basically channel mix? And then, what portion of this gap do you believe you can bridge over the next couple of years? And what are some of the structural factors that’s going to beat you from getting to that level?

So if I look at gross margin in ‘19, it was at 44.1%. I would think there’s 3 components, and I’ll have to go offline to size these for you, but the single biggest one is channel mix. And the business in ‘19 was 62% DTC. We’re now a little bit higher than that. So to me, it’s channel mix. It is certainly catching up with some of the input costs that we think we have done now. And then it’s absorption with the second factory. And there may be some others, but I’m sure those are the 3 biggest drivers. The channel mix, I think, is ours to live with. 60-40, something like that is probably something we’ve got to be prepared to handle. The absorption and the input costs, we’ve taken the action on the input cost and the absorptions. We got to get the volume up, and we should be able to get to those margin historical performances certainly at ‘19 level. And we’re not throwing the talent on that whatsoever. It’s just taking us longer because of the top line challenges to get that absorption number right, to get all those input costs fully flowing through. Bennett, I think I missed something?

Next, we’ll hear from Keith Hughes of Truist.

So encouraging signs on talking about new product launches with the 3-year roadmap. First, to your comment, can you plan to launch product or products in the second half of this year? And do you have any kind of approximate time when?

I don’t think I’m fully ready to detail exactly when, but we are aggressively chasing new product, and we’ll have both a steady stream -- and you’re going to see it sooner than later.

And then one other very small question. In the adjusted EBITDA number, there’s a vendor separation fee. Can you talk about what that was? And is that something we’re going to be seeing any more of those?

Yes. Go ahead, Bennett.

Yes. Actually, we’ve been working on our functional excellence and our operational efficiency, and we had a contractor in here who was doing a lot of good work with us. And we hired Eric Hainer, who’s our new VP -- our new Chief Operating Officer. And as we look going forward, we saw that our -- this was more effective to terminate our relationship with our outside contractor and put it in the hands of Eric. So paying this fee in the end will be a much more positive financial decision relative to continuing on more work with our existing contractor.

Matt Koranda of ROTH Capital.

Just curious if we could talk about trends within the direct business, maybe the cadence of growth on a monthly basis year-over-year throughout the second quarter, as you reined in marketing expense? And then just any preliminary sort of commentary around the direct revenue growth on a year-over-year basis quarter-to-date?

Yes. The spend reductions were kind of feathered in starting at the very end of Q1 and through Q2. And our volume has -- I mean, it was definitely challenged early in the quarter, and then it’s gotten modestly stronger. But the most important signal is it’s been relatively stable and predictable, and we’re encouraged by that. And as I said earlier, the quality sessions we get -- we define a quality session by somebody that clicks on more than just the first page when they come to the website. We’ve been able to maintain those at about 90% of the high watermark, with about 30% of the spending. So we’re encouraged by that, and we’ll use that to continue to invest behind more quality sessions and trying to drive the conversion rate up.

And then just curious if you could maybe give us -- I know these things are maybe hard to discuss on public calls, but just a little bit more color around the wholesale customer exit that you mentioned. How much is that impacting sort of the cut to the revenue outlook for the year? And just roughly in terms of door count, what does that sort of imply in terms of lower door count?

Yes. So, door count is higher net of the reduction. The reduction was about 240 stores, and I mean this respectfully, but neither us or the customer are going to miss that volume.

And then maybe just last one from me on the gross margin recovery. You had mentioned 3 points of improvement through the end of this year, and a portion of that has already been actioned. And it’s just sort of timing of flow-through that happens, and then some more has to be actioned. Roughly, would you put it at 50-50 in terms of what’s already been actioned versus what is on the come? And then, when you say that the 37% to 38% exiting the year, just help us put a finer point on what that means. Is that sort of we’re going to be hitting that run rate towards the end of the fourth quarter, or are we talking -- we should be modeling 37% to 38% in the fourth quarter?

I think it’s fair to model that in the fourth quarter. We do have about half of that captured and the other half still ahead of us, but it’s not unidentified ahead of us. We know how we’re going to get there. And it is fundamentally a combination of some of that work that Bennett referenced a few minutes ago, as well as Eric’s steady hand on how to run a plant safely and effectively for high quality and just the right output when you need it. So we are confident that, that will happen.

And next, we’ll hear from Jeremy Hamblin of Craig-Hallum.

This is Jack Cole on for Jeremy. You guys talked about inflationary pressures impacting raw material input costs. Just how much of these costs and maybe freight costs increased on a year-over-year basis? And then, could you maybe speak a little bit more to the expectations going forward with some of those negotiations and the procurement pipeline you touched on? As it sounds like you guys do have a pretty good grip on those going forward.

Yes. Our costs last year were up about 25% in raw materials and freight, and they’ve continued to escalate a little bit through the first and second quarter. And now we’re seeing -- starting to see them ameliorate. The increase is ameliorate. We’ve seen a little more softness in the international freight costs. We’re starting to just see some softness in domestic freight costs -- and I think with the more stable oil price, we’ll see a leveling for the balance of the year. That’s kind of how we’re thinking about it.

And our final question for today will come from Curtis Nagle of Bank of America.

So I guess just starting off with the own stores, so the plan to do is another 14 or so for the remainder of the year based on prior commentary, I think plus something like $11 million in CapEx utilized. Why not be more conservative? Like, I understand that on the real basis they’re definitely better and all the rest of it, but does that -- fixed cost and cash flow is negative, environment is uncertain? And then just as a follow-up, from the guidance on EBITDA, what should we imply in terms of the cash position at the end of the year. Does that imply any working at the facility?

Let me take the store question, and I’ll have Bennett talk to you about the cash question. It’s a fair point. But number one, the showrooms continue to be encouraging, performing better than the category in total, and very close to what we had projected kind of pre and before these headwinds. So we’re very optimistic about that channel over the long haul. The second part, Curtis, is -- and I’m sure you can understand that store development is -- it’s an engine that it wants to run, and it’s hard to start and stop it. And so, we’ve got good locations. The 14 have probably been kind of under development for at least 6 months at this time, and we’re trying to keep our commitments to our partners and get our showroom business as developed as we can. So, we think it’s a good investment. They’ve been performing well even through these headwinds, and we’re going to keep making that investment at about that pace.

Yes. If you look at the cash flow, we think we have adequate cash for the balance of the year even without drawing down the line at this point. If you look at the first half of the year, we used a lot of cash primarily as our -- in addition to CapEx as our EBITDA, as they give in the first quarter, and other payables were very high coming into the year as we spent a lot of advertising and built up inventories last year. Now I think our payables have come down about the level where they’re going to exist. And as you can see, we’ve started to rationalize our inventories that have come down. So I think basically, for the balance of the year, if we can run flat to a really positive EBITDA and spend just a little bit more in CapEx, we’ve got cash to go for the balance of the year, and that’s how we’re thinking about it.

And at this time, I’d like to turn the call back over to our presenters for any additional or closing comments.

Yes. I would just like to say to the team on the phone. We appreciate your interest in the company. We are very optimistic that we will get through these difficult headwinds and get this company growing again, and we’re available to help you understand anything further as you see fit. Thank you.

That does conclude today’s conference. Thank you all for your participation. You may now disconnect.