Jose Luis Laparte
Analyst · Kansas City Capital
Good morning, everyone, and thank you for joining us in our conference call for our fiscal third quarter, which includes the months of March, April and May 2012.
Let me begin by talking about our sales performance for the quarter. Q3 sales were $494.8 million. This resulted in a 17.4% total growth over last year and comparable sales growth of 12.9%. If we look at the numbers in more detail, our sales in the region of Latin America that includes Colombia and all Central America were up 21.8%, influenced by Barranquilla, which has not yet reached its 12-month anniversary. And it is, therefore, not in our measurement of comparable sales. That compares with a 9.7% growth in the Caribbean region. We continue to see a stronger performance in the Latin America region that reflects improved economic conditions given those more diversified and larger markets.
The third quarter included the Easter period, which in a lot of our markets is a season for vacations. And we saw good sales performance in the different departments that align with that season. The food categories and the fresh area had strong sales, and our different nonfood programs such as patio sets, grills, beach chairs and towels also saw strong sales in the quarter. We finished those seasonal programs with clean inventories as we transition to the new programs, which are in our clubs now.
A lot of our countries celebrate Mother's Day during the month of May, except for Panama and Costa Rica. And we saw very good sales in areas that capture a lot of that business. One example will be our bakery department that reported a growth of 28% for the quarter. I will say that through the years, our reputation in this area has been growing, and we keep seeing good growth as a result of the good quality items that our clubs offer: doughnuts, ring cakes, birthday cakes, et cetera.
For the quarter, we have more than 6.1 million transactions in our clubs, and that represents a growth versus last year of more than 17%. Transaction growth was the primary contributor to our overall sales growth and is tracking with the growth of our -- in our membership base, which is the next subject that I will like to give an update on.
During the quarter, we added 32,808 new accounts, and we finished the quarter with 949,000 total accounts as a company. Our renewal rate is at 89%. On June 1, 2012, we made the decision to increase our membership fee in 10 of our countries, but we remain with the same fee in 3 of the countries for various reasons. For example, in Colombia, we just started operations last year in August 2011.
Beyond, our membership fees are a fundamental part of our business model and are applied to margin as a way of reducing the price. The goal is to channel the fee increase back into lowering price. It has been more than 8 years since our last adjustment in fees. In U.S. dollars, we moved our fee from $30 to $35. During the first month after the increase in fees, our renewal rates remained high, indicating the acceptance of our loyal members to this change. We believe our members appreciate and recognize our efforts on bringing them good value on quality on exciting merchandise and the great member service that they have come to expect from PriceSmart in the different countries. We also truly appreciate your support and we work to earn your business and loyalty every day.
As we begin the fourth quarter of this fiscal year 2012, we have a lot of different activities in place to be ready for the beginning of fiscal year 2013 and a busy holiday season in our clubs. As part of that preparation, we're now working in the expansion of 2 of our warehouse clubs. One in David, Panama, where we will be adding more than 5,000 square feet of sales floor space, 2,000 square feet of receiving area and at the same time, relocation and expansion of the current bakery production area. The city of David in Panama continues to be one of the fastest-growing areas in Panama, and we believe we need to make this expansion to better serve our members' needs in this community.
We also started expansion of our warehouse in Barbados, where we're adding 2,700 square feet of sales floor space, giving this club an additional 232 pilot positions to support a good sales growth we have seen. This club was originally open with a footprint that is approximately 25% smaller than our standard club.
An unusual event happened last month in one of our Costa Rica clubs. A pallet fell from the steel and injure a member. This is a very rare and unfortunate event. We view the safety of our members and our employees as our #1 responsibility. We're providing support to the injured member. And as a result of this incident, we have made changes to certain operating procedures within our clubs relating to how we store and handle our merchandise.
During the third quarter, we made a lot of progress in the construction of our second club in Colombia, in the south part of the city of Cali, in an area called Cañas Gordas. Two weeks ago, we started our membership sales in this market and initial results are positive. We're looking at opening in October 2012. As I talk about Colombia, I will -- I also want to share with you that we will begin during this month of July the construction of our third club, also in Cali. This one in the north part of the city. Opening is planned for spring 2013 for this club.
In terms of expansion in existing countries, we continue to pursue the necessary permits and approvals for us to close on the land we have identified for our 6 warehouse club in Costa Rica. That process is taking a little longer than we had hoped, and we now project that this new club will be opened in the fall of 2013. At the same time, we continue to look for other opportunities to add additional sites in existing market.
As many of you may know, a few years ago, we launched our eCommerce operation in our country. It is now in place everywhere except Colombia. And during the last quarter, we had 2,500 transactions from members taking advantage of our offering of more than 2,000 SKUs of nonfood that are not available in our everyday assortment in the clubs. That represents a growing transaction of more than 24% compared to the same quarter last year. While this is a still a very small part of our overall sales, we believe this is only the beginning of something that will keep growing, as people in our markets get more familiar with the world of eCommerce, which is not as developed yet as it is in the U.S. and other markets. In addition, eCommerce provides another avenue of value and convenience for our members, and we believe that our sales would increase in this area as we continue to improve our knowledge of the eCommerce business.
As we're getting to the final quarter of this fiscal year, we are keeping our focus on growing sales and executing our merchandise plans. At the same time, we recognize how important low operating expenses are to the success of our business model. As many other retailers, we face important challenges on payroll expense, utility cost, credit card cost, maintenance and repairs, et cetera. We have actions in place to leverage our operating expenses as we keep growing our business in the different PriceSmart [ph] countries, delivering good service to our loyal members and providing good wages for our employees that work so hard to make our members experience a good one.
Before we take your questions, let me turn things back to John Heffner for a few additional comments about the financial results.