James Heppelmann
Analyst · Griffin Securities
Yes. So in the first part of the question, is Windchill 10 a margin driver? I would say yes. Because really, 2 reasons. Number one, it reduces the degree of customization. A fair amount of customization has been user interface tweaks and then a fair amount has been functionality gap-filling historically. And with 10, of course, there's a lot more functionality, but more importantly, I think the era of customizing user interface has come to an end. So there should be less customization, therefore, less services, therefore a better license to service mix. The second thing that's very important is we should also have faster adoption thereby leading to the next license order, which again, improves the license to service mix over the course of a year or so. So I think it should help a lot with the margins. And then, regarding the pre-selling, I think there was a concern that this launch of Creo was going to hurt our CAD revenue. And in fact, the launch of Creo has, in part, I want to give the economy some credit here, but the launch of Creo has caused our CAD revenue to explode, and the explosion of CAD demand has hurt our Windchill revenue. So I think, Windchill 10 is neutral on Windchill revenue, if anything mildly positive. But I think it's really this transfer of selling cycles over to the CAD side of the house because of such strong demand for Creo. I mean, I don't think anybody on this call probably were going to post a 57% license increase in our CAD business in those large accounts in Kristian's upper left box. I mean, I think we're all extremely pleasantly surprised. And if we could get all of these cylinders hitting at the same time, this is a different company than the one we're talking about here today even. So I think it's pretty interesting, but we need to execute better on multiple dimensions. .