Paul Nester
Management
Good morning. I'm Paul Nester, President and CEO of RGC Resources, Incorporated. Thank you for joining us. We hope your Monday morning and you week is all to a good start. With me today are Tommy Oliver, our Chief Financial Officer; and David Garcia, our Director of Financial. Welcome again and thank you for joining us as we discuss our Fiscal 2021 Third Quarter Results. We do have a few administrative items to review. We have muted all lines and asked that all participants remain muted. After the presentation is completed, we will be happy to take questions. The link to today's presentation is available on the investor and financial information page of our website at www.rgcresources.com. Let's go ahead and get started. Over on Slide 1, our forward-looking statements disclaimer. This presentation does contain forecast and projections. This morning's agenda is on Slide 2, we will review our third quarter and year-to-date operational and financial results, followed by our outlook for the fourth quarter and full-year 2021 results. We will conclude with an opportunity for you to ask questions. Moving on to Slide 3, we are pleased with the third quarter and year-to-date results of Roanoke Gas. Customer growth and delivered volumes are strong and capital spending is right on plan. As noted on Slide 3, our year-to-date customer growth number of 416 is 11% better than last year. We have previously discussed our new main miles. As expected, we completed another 1.7 miles in the third quarter bringing the year-to-date total to 5 miles, which exceeds fiscal 2020 by 2.7 times. Fiscal 2020, as a reminder, we only had 2.3 miles of new main extension. Moving on to Slide 4, third quarter firm volumes were similar to the prior year. Overall industrial volumes continue to be down, primarily…