Good morning, and welcome to Raymond James Financial's Fourth Quarter and Fiscal Year 2020 Earnings Call. This call is being recorded, and will be available for replay on the company's Investor Relations Web site. Now, I will turn the call over to Kristie Waugh, Vice President of Investor Relations at Raymond James Financial.

Good morning. Thank you for joining us. Appreciate your time and interest in Raymond James Financial. With us on the call today are Paul Reilly, Chairman and Chief Executive Officer; and Paul Shoukry, Chief Financial Officer. The presentation being reviewed this morning is available on Raymond James' Investor Relations Web site. Following their prepared remarks, the operator will open the line for questions. Please note certain statements made during this call may constitute forward-looking statements. These statements include, but are not limited to, information concerning future strategic objectives, business prospects, financial results, anticipated results of litigation and regulatory development, impacts of the COVID-19 pandemic or general economic conditions. In addition, words such as believes, expects, could, and would, as well as any other statement that necessarily depends on future events are intended to identify forward-looking statements. Please note that there can be no assurance that actual results will not differ materially from those expressed in the forward-looking statements. We urge you to consider the risks described in our most recent Form 10-K and subsequent Form 10-Q, which are available on our Investor Relations Web site. During today's call, we will also use certain non-GAAP financial measures to provide information pertinent to our management's view of ongoing business performance. A reconciliation of these non-GAAP measures to the most comparable GAAP measures may be found in the schedules accompanying our press release and presentation. With that, I'm happy to turn the call over to Paul Reilly, Chairman and CEO of Raymond James Financial. Paul?

Thanks, Kristie, and good morning, everyone. Thank you for joining us today. Fiscal year 2020 brought some incredible challenges, what a year. In many ways I'm glad to get it behind us. First, we had the unfolding of the COVID-19 pandemic. Everyone started working from home almost overnight. We experienced social unrest in our country, uncertain economic outlooks, a presidential and congressional election, and a reduction in force which is extremely rare at Raymond James. On the other hand, while this year was one of my more difficult years in my career, in many ways it was also more rewarding because of the way our associates and advisors came together to respond to the crisis really reinforced our unique culture at Raymond James. We kept true to our guiding principles, our core values of conservatism, looking long-term, and focusing on serving our clients. That resulted in great growth even during this period of time, and recruiting was very strong. Net new assets, great retention, all resulted in record client assets under administration. So I want to take this opportunity to say thank you. Thank you to all of our associates and advisors for their tremendous contributions and their unwavering commitment to serving their clients. Now, let me turn to the financials, starting on slide three. In the fiscal fourth quarter, the firm reported net revenues of $2.08 billion, net income of $209 million, and earnings per diluted share of $1.50, excluding expenses of $46 million associated with the reduction of workforce, and a $7 million loss associated with the pending decision of certain non-core operations in France. Adjusted quarterly net income was $249 million, and adjusted earnings per diluted share was $1.78. Return on equity was 11.9%, and adjusted return on tangible common equity was 15.3%. Quarterly net revenues grew…

Thank you, Paul. I'll begin with consolidated revenues on Slide 9. Record quarterly net revenues of $208 billion grew 3% year over year and 13% sequentially. Asset management fees grew 9% on a year-over-year basis and 16% sequentially commensurate with the sequential increase in fee-based assets. Private client group asset in fee-based accounts were up 7% during the fiscal fourth quarter, which will provide a tailwind for this line item for the first quarter of fiscal 2021. Consolidated brokerage revenues of $495 million grew 10% over the prior year. This continued strength in fixed income trading helped fuel this growth. For the year, consolidated brokerage revenues were up 8% to almost $2 billion lifted by strong institutional fixed income brokerage revenues of $421 million, which were up 49% over fiscal 2019. While the fixed income business is continuing to benefit from high client activity level, these revenues are inherently difficult to predict. So, I think a reasonable assumption for fiscal 2021 is that these brokerage revenues may end up somewhere between the resultant fiscal year 20019 and the record achievements of year 2020, but again, it is highly uncertain and will largely be driven by market conditions throughout the year. Account and service fees of $140 million declined 22% year over primarily due to the decrease in RJBDP fees from third-party banks due to lower short-term interest rates which I'll discuss along with net interest income in more detail on the next two slides. Consolidated investment banking revenues of $222 million grew 41% year over year, achieving a record result driven by strong equity underwriting, debt underwriting, and M&A advisory revenues. For the fiscal year, we generated record investment banking revenues of $650 million which was up 9% over the prior year's record, really amazing result given the high degree…

Thank you, Paul. As for outlook, we're extremely well positioned entering fiscal 2021 with strong capital ratios, and quarter-end records for client assets, and the number of Private Client Group financial advisors. However, we will face continued headwinds from a full-year of lower short-term interest rates, and there's still a high degree of uncertainty given the COVID-19 pandemic and upcoming Presidential and Congressional election. In the Private Client Group segment, our financial advisor recruiting pipeline is strong across all of our affiliation options, and the segment is going to benefit by starting the fiscal first quarter of 2021 with a 7% sequential increase of assets in fee based accounts. In the Capital Market segment, investment banking activity levels remain strong, and we're cautiously optimistic as long as the economic conditions don't deteriorate that will continue, and in fixed income, brokerage revenues remain strong thus far in October, but we've set a high bar to keep up with for next year. In the Asset Management segment, results were positively impacted by higher financial assets under management as long as the equity markets remain resilient, and Raymond James Banks will continue to benefit from the attractive growth in mortgages and securities-based loans to DCG clients. Given the high degree of uncertainty, we'll continue to be conservative and cautious of adding to the corporate loan portfolio, and we will be ready and willing to resume more significant corporate loan growth when the economic outlook is more certain. Our growth priorities remain unchanged. Our top priority is organic growth, which is primarily driven by retaining and recruiting advisors in the Private Client Group. And as I stated earlier, our annual organic PCG domestic net new asset growth of 6.5% in fiscal year 2020 has been best-in-class in the industry despite the COVID-19-related challenges. Additionally,…

Certainly. We'll now begin the question-and-answer session. [Operator Instructions] Our first question comes from the line of Manan Gosalia with Morgan Stanley. Please go ahead.

Hi, good morning.

Hi.

Hi. So, I know you don't have any guidance around pretax margins in the near-term, and you had noted that there is a lot of uncertainty especially on the non-comp side, but I was wondering if you can help us with where you see you can manage the business once we're passed the loan loss side but we still have lower [rates] [ph], and as you speak to that, maybe you can also talk to what the puts and takes are from the 14.9% adjusted margin you had this quarter and what the headwinds are from here, and I know it's rates in hiring, but it also sounds like you have some more room on the expense side. So if you can give us more details there.

Yes, like you said, a lot of moving parts. Obviously the record results in Capital Markets was generated, I think, at 26% margin, certainly less than the firm's overall margins, and that's just a high bar going forward. And then business development expenses, obviously still subdued given the COVID-19 pandemic, and the provisions are elevated -- hopefully they're elevated, hopefully they get better going forward as we have more economic certainty. So a lot of puts and takes, which is why it's hard to give you guidance here near-term. What I can tell you is if you look historically at our pretax margin, last time we were in a kind of near-zero rate environment, we were generating roughly a 15% type pretax margin. Now, we're entering this period with higher recruiting results coming into this period, so that leads to higher transition assistance amortization. I think the impact of that relative to that period of time is about 100 basis points. So we're not really ready to give targets yet, but if you just do that math it gets you to about a 14% to 15% type pretax margin. But again, that could be two years out, I mean depending on market conditions.

I think the other challenge is Private Client Group will have tailwinds with the 7% start in their asset base into the quarter, but obviously Capital Markets has very, very strong results, and [technical difficulty] quarter, I mean Capital Markets is lumpy by nature, closings are lumpy by nature. So it's just challenging to come with a number, but again, we're razor-focused on expenses. We've operated in that 14% to 15% margin when we had no help from interest rates not that many years ago, so in the same team. So we're focused on managing our expenses and on growth. So it's just hard to give guidance given the pandemic may impact loan loss reserves which will certainly impact the numbers or if companies pay to operate in our portfolio a lot they won't be elevated. So it's just too difficult to give a number.

Got it, and then maybe on the securities side, you added about $2 billion to your securities with this quarter. But at the same time, it looks like deposits at both third-party banks and RJF Bank were up quite substantially in the quarter, so you're getting a fair amount of deposit growth. Do you have some sort of target amount that you are comfortable holding in securities, and can you talk a little bit about how you're thinking about the duration risk, it's the long end of the curve? We'll start from there.

Yes, I think we still want to be more exposed to the short end of the curve than the long end of the curve just given the floating rate nature of our deposit. So we did grow securities substantially, but then if you think about our balance sheet priorities in terms of where we want to grow the bank, the first priority would be growing loans to Private Client Group clients, both mortgages and securities-based loans, really because it has a two-pronged benefit. The first is it helps us strengthen -- our advisors strengthen their relationships with their clients with really what's a competitive mortgage and securities-based loan offering, and it also generates a very good risk-adjusted return for the bank. So it's sort of a win-win, which is why that's the highest priority, and it fortunately has been growing pretty consistently at an attractive rate. Our second priority typically is growing the corporate loan portfolio, but obviously given the pandemic that we're in the midst of we've actually been selling loans, as you know. And we're going to be very selective in adding new loans that are less exposed to the COVID-19 pandemic, and then really our third priority is growing the securities, particularly now when the incremental yield you get for the duration exchange is paltry relative to the risk return tradeoff. So, we're going to do that all in the context of trying to keep the bank's standalone Tier 1 leverage ratio at around 7.5%, give or take, which is where it is now after we've grown the securities portfolio right around 7.5%. Now, we could always -- we have a lot more capital. We have a 14% ratio at the firm overall, so we could always contribute more capital to the bank if one of those three categories of assets at the bank generates higher volumes and attractive risk-adjusted return. So that's kind of how we're thinking about it. So while we have a lot of capital and cash capacity to grow the bank more rapidly, given where we are in the midst of this COVID-19 pandemic I think we're going to be very patient in deploying that capacity.

So, it sounds like [indiscernible] you would end up growing -- sorry, go on.

Go ahead.

I was just saying, so --

Go ahead.

So it sounds like you would end up growing the securities book just in line with the cash inflows that you gained from clients?

That's probably an oversimplification. I think we'll just grow it sort of as we have excess capacity to grow the bank's balance sheet relative to the loan growth.

Okay, thank you.

And thank you for your question. Up next, we have a question from the line of Steven Chubak with Wolfe Research. Please go ahead.

Hey guys, this is Michael, and I'm just filling in for Steven. Congrats on a great quarter. Just wanted to start off with one on the expense savings opportunity, I guess my question is, based on the expense actions you're taking, assuming some normalization of activity, how should we think about efficiency levels or how we're going to see that impact flow through the expense run rate? And should we expect a slower pace of expense growth from here? Thanks so much.

Yes, I think what I said in my prepared remarks was that the reduction in would workforce would benefit the compensation ratio and the pretax margin, all else being equal, which it never is, but all else being equal would benefit those two metrics by about 100 basis points starting in the fiscal first quarter of 2021.

I think that certainly the difference, as you saw the expense chart that Paul talked about earlier. So they're managing expenses very tightly. So it's certainly we see this year on an apples to apples basis that growth, as Paul said, [indiscernible]. So we're managing it very tightly. Now, if the economy opens up and there's more business development conference, then certainly that will impact expenses, but I can see the expenses of managing down before the pandemic by the results last year and the expense from the reduction in force really benefit starting this quarter. So I think you're going to see tighter, much better business expense management given the environment, just as we, years ago, in a zero rate environment.

All right, great, thanks. My follow-up, maybe just pivoting over to M&A, we've seen continued consolidation in the asset management space. Could you give some color around your appetite for potentially doing a deal in that space or maybe other areas? Thanks again.

Yes, I think our priorities on M&A haven't changed, versus we've focused on Private Client Group as an area of where it's our main business. That there aren't a lot of opportunities generally in that space there that moves the needle in our type of wealth management business, but that certainly are active there, and are proactive reaching out, and then, at the same we continue to grow that business organically through recruiting and through strategic niche acquisitions and certainly are looking there. And asset management is also an area we've looked to add to the products and opportunities. So those are the areas we focused on, but we're open [technical difficulty] and actually improve our businesses and strategically will have a long-term impact. We aren't looking at deals for size. So, there's been [technical difficulty] in the market that's really just a, I call it financial engineering or lower revenue or advisor or -- you know, we're looking at really staying true to our core businesses and growing and expanding our -- those offerings, not just being bigger for bigger sake.

Thanks. Thanks for the color, guys. Appreciate it.

Thank you. Continuing on, we now have a question from the line of Bill Katz with Citigroup. Please go ahead.

Okay, thank you very much for taking my questions this morning. First question just maybe staying on the capital management fee for a moment, you mentioned that, obviously, a lot of firepower in the balance sheet, and that you've looked to sort of pick up buyback as things improve. Could you give us a sense of what milestones you might be looking at, at macroeconomic level so you get that comfort or perhaps some kind of valuation metric of your own stock that we can monitor to sort of see or anticipate something more than just the offset of stock-based comp dilution?

This can be -- and that's a very complex question. So I mean in terms of we -- we've long-term if you talk about customer evaluation metrics as go up to repurchase. The difference right now is the environmental outlook, which is hard to see. So there is a lot of -- and there's also a lot of negative implications the regulators look [indiscernible] around share repurchases, and so there's, I'll call it, public interest in share repurchases. So we're at a time right now where as we look at wave two, which is obviously hitting the country, is when do we think we're through that, and that we want capital, not just for defensive purposes, but we also believe that there is a more difficult economic times as we've seen in this period, drag out longer more interest in people doing things. So that's going to be a judgment call. It's not clear what's going to happen in these next couple of quarters with the pandemic, and so, until we get a view on that, that we think we can get solid economic returns off that, we're going to hold back to make sure that we have plenty of capital to be defensive and offensive. So, I [technical difficulty] answer on it.

Okay. No, that's helpful nonetheless, and then maybe just a follow-up question for either you or Paul, I just appreciate all the guidance around expenses where you can -- given your very strong recruiting pipeline, and I appreciate that this is a very fluid fiscal year for you, the business development cost in this particular quarter, is this a fair run rate relative to the recruitment pipeline, or is there some potential lift in that, given the very strong recruitment pipeline that you're speaking to?

Yes, I mean the business development cost down 58% I think year-over-year just reflects a lack of travel, client-related activity relative to normal activity level. So, I would expect as we get through the COVID crisis for business development cost to -- expenses to get much closer to where they were, maybe even going back to the first quarter of the fiscal year even with that elevated recruiting, but again, it will all depend on how much recruiting we do going forward, but I would say certainly this quarter's number was very low.

And a lot of that [technical difficulty] -- the big numbers in conferences and things that have been postponed that we don't see really coming certainly, we've moved back everything to the first-half of the year, but our Chairman's reward trips, our educational conferences are important to us and our culture, but those will resume at some point, but we don't see them coming in these next few quarters. And [through this in] [ph] recruiting, we have a lot of deferred recruiting, we have a lot of commitments that are pushed back join dates because of COVID, and when that breaks through, I think we expect a very, very robust recruiting, but I don't think that recruiting line in itself is a big driver of short-term business development expenses.

Okay, thank you both.

Thank you for your question. Next, we have a question from the line of Chris Harris with Wells Fargo. Please go ahead, sir.

Thanks, guys. It's a really strong quarter for investment banking, you highlighted that. Can you guys maybe unpack the drivers for us a little bit more, and I'm really just kind of interested to know like how broad based the strength is that you're seeing in investment banking, or whether it's from a concentrated and a handful of transactions, and then, how are you feeling about the sustainability of the revenues that you're seeing, not banking?

I can just tell you it's been pretty broad based. Our largest groups, tech services, and real-estate have continued to perform well -- continue to perform well, and I think their backlogs are very strong, as well as banking across all of our sectors, as you can see from the industry is up. So, I would say our top performing sectors have continued to outperform and the other sectors are having good years also. So, it's pretty broad based, and if you look at backlog for -- backlog is not any good unless a deal closes, it's very, very strong. So, again, we've seen deals shut-off and we've seen deals accelerate, and I don't know if there'll be a rush at the end of the year if there's presidential and congressional changes, and anticipated tax rate changes, whether that rush those deals to close at year-end. So, it's just hard to tell, but I can just tell you the activities is broad based.

Okay, great, and just a quick follow-up for Paul Shoukry, I know there's a lot of moving parts to loan portfolio, you want to be selective with C&I, but you can potentially see some growth in other areas, maybe you'll sell some more loans, maybe not. Given all of that, could we potentially see growth in the loan portfolio for fiscal '21?

I think it's possible, especially depending on the growth in the Private Client Group loans, the securities-based loans, I think we hope to still continue growing that over 10% and the mortgage growth has been pretty strong as well. So that's certainly possible. I think, what we're trying to do going forward is if you look at the slide that shows the combined interest, net interest income and the BDP fees from third-party banks, so you have to really look at it on a combined basis. What we're hoping is that this quarter I hate to call a trough because you never know, but certainly the short-term rates has sort of been fully reflected in the loan portfolio, all the floating rate loans, almost all of them have reset, and so, we hope to grow that number from this point forward assuming cash balances remain relatively resilient at the current levels. So that's the hope, but again if we don't grow loans this year as much as we can given our capacity for our cash and capital capacity then they all just give us more dry powder for the next year, and we're going to grow loans, especially the corporate loans, when we're comfortable with the sort of economic environment and the lack of certainty -- there's less uncertainty than there is now and we're looking at this. We're making long-term decisions. So if it takes two years to get to that level of comfort, then we'll have more dry powder then and that rate of growth will be higher than if we don't grow it as much this year. So, we're going to be patient and make the best decisions based on what we know in the economic environment.

Excellent.

We are starting to see some corporate opportunities, what looks like decent spreads and some flows and some you go through cycles, and so what that continues or strengthens, I don't know, but again, I agree with Paul, we're going to be cautious on those. We are staying on the flow and looking at those opportunities.

Thank you, sir. Continuing on, our next question comes from the line of Jim Mitchell with Seaport Global. Please go ahead.

Hey, good morning. Maybe just a question on the recruiting a little bit more detail, if you could just sort of share where you're seeing the growth, it does seem broad based, but is there any kind of geographic concentration? Is it mostly from the wirehouses still, and maybe a little bit of an update on sort of the West coast where I think you've been have the least amount of penetration. How has that been going in terms of ramping that up?

So, the color on recruiting it or we look and recruiting is great across all of our affiliation options from employee independent to the RA channel. So, we've been very pleased that the growth in all three. I'd say recruiting has been broad-based as much as we focus southwest where we've continued to gain momentum. There's still a lot of recruiting going in places where we're strong, like the Midwest and other areas. So it's a very broad base. The wirehouses continue to be the primary contributor to our recruiting pipeline although there are other firms where we through periods of time also get, but it's mainly wirehouse-driven, and the recruiting outlook looks very, very good, and [technical difficulty] pipeline looks very strong, and again, a part of that is due to the deferrals, especially in the employee channels. Our branches had been closed. They're open now, but a lot of the folks during that period of time did want to move into a closed branch. So the employee lagged a little bit too independent channel during this last year, but we're seeing activity across all the channels then.

Okay, that's helpful, and may be just second question on the investment banking business. Obviously, it's strong -- pipeline strong. Is that an area that you're investing into grow? Or is this just kind of reaping a good environment? I'm just trying to get a sense of what you think of sort of the organic or market share growth that you might be targeting in across investment banking.

I'm sorry if you guys haven't noticed the investment because we plotted them there, but a focus on growing the M&A business acquiring a firm in Europe, which has been terrific. A few years ago, that's really added to our cross border, adding a lot of very, very senior bankers in healthcare and other areas and looking at boutiques and tuck-insurance, and so, I think both the environments good as we got through earnings releases by everybody, but the reason that our numbers are so good, we've invested in the bankers that have made a big difference, and we'll continue to, so especially in M&A where we're probably under size, given our size and our great capital market strengths, we will continue to invest particularly in that area hopefully, given the rest of the business and our good research. We can continue to grow that.

Okay, thank you.

Thank you. Continuing on, our next question comes from Devin Ryan with JMP Securities. Please go ahead.

Hey, good morning guys.

Hey, Devin.

Most have been asked here, but just a couple of kind of cleanup. So, the first one on just the election next week, and I'm trying to think about some of the considerations to the extent there is an administration change, and I appreciate there's a lot of nuance in terms of what happens there, but are there any regulatory items that you're kind of focused on in administration change, whether it be the potential for more onerous rule relative to SEC's Reg, I'm not sure if the TOL could re-insert itself, but that that's it all in a conversation of states, specifically could feel more emboldened to disrupt kind of where the industry has been moving towards? I'm curious if there's any kind of chatter of that and then just more broadly thinking about the potential for higher tax rates in any businesses that you guys feel like that that could impact for you?

Yes, so Devin, it's complicated. So first, the world always seems to turn when parties change. So, despite the changes, and we have to, we all compete in the same environment, so we feel very comfortable competing in whatever that environment is. So I think that if there is Congressional and Presidential party change that certainly axes are the ones that will be I mean, I think in most businesses shouldn't have a huge impact, the business will go on, our tax credit business will probably benefit from it. Higher the tax rate, more value of those credits, and I think Low Income Housing will still be a target for the administration. So I think relative unless tax rates go totally crazy that the world will go on. So regulatory, we always monitor regulatory change, and even with what is considered a business friendly White House, we've had some pretty big regulatory changes with Reg BI, and so I think you're talking about matters of degree. Could there be tweaks to that? Yes, it doesn't look like the number one platform of the Democratic nominee is seeking regulatory reform. So it really more counselor who's put into the offices and a number of the key ones, but people are in those positions for a couple of years, even after the Election. So they usually set the tone on enforcement and other things. So I don't think there's going to be a short-term impact no matter what the Election is longer-term, certainly there could be. So, I think it's all speculation, we were the states, you always worry about individual states, because it makes the business very complex, and most of those changes not come forward that the major contracts or business, so it's a no, but we will compete whatever the environment is, and whatever the rules are.

Okay. Thanks, Paul, and just a follow-up here, just want to pull in together, the expense conversation and just make sure that we're fully appreciating kind of all moving parts. So I guess first and foremost is the evaluation that you guys referenced last quarter is that now complete with all the changes and some of the detail that you provided here, and then obviously, the reduction in force or are there more things that you're looking at internally that could also move the needle on the expense trajectory from this point, and then also, just want to make sure, that doesn't feel like there's probably any big revenue considerations from. I just want to make sure that we're understanding that as well.

So I'd say that, first maybe there was the risk and we're not playing anymore. So, last time we really had any reduction was after nine and after -- couple years after the Morgan Keegan acquisition where we did a small one, but we waited a couple of years trying to get everybody employed. So, I think that's behind us. So, there's nothing of that size. But, we are managing infrastructure spend, technology spend. You go across the board, we are still looking at how do we get more efficient and continue bringing cost. We have a big service initiative going on as we believe we are at high service levels. So, we want to increase those from an advisor standpoint. We look at areas not only become better at services, but be more efficient which is longer-term project. So, they are all very expensive, but there's no big needle movers as the reduction of force.

Okay, perfect. I'll leave it there. Thank you, guys.

Thank you. And our next question comes from the line of Kyle Voigt with KBW. Please go ahead.

Hi, good morning. Thanks for taking the question. Maybe first just on the AFS portfolio. Wondering if you could help us understand where currently investment rates are with an average three-year duration that's still sitting just under 100 basis points, and secondly, when or if you are able to start opportunistic buy back later this year, will that change your desire to allocate capital to growing AFS portfolio at this pace?

Yes, Kyle, you are right on with your kind of estimate on the yield. It's right around -- just under 1% for sort of the three-year type duration, and in terms of the decision whether to buy back shares or grow the portfolio, we have enough capital frankly to do both if we're comfortable doing both. So, we have a lot of capacity and flexibility and certainly the ability to do both just as we have been over the last couple of years.

Got it, and just on the cash balances, I mean those continue to grow quite nicely. Just wondering if you can just provide an update maybe on a long-term target for the percentage of those balances, or how you are thinking that the percentage of balances that you are comfortable migrating to the balance sheet over time?

Yes, I think I get a lot of variables in terms of the capital, the returns that we are getting on assets of the funding with cash. And frankly what the demand is from third-party banks, which was very high in March when these banks were seeing revolver draws. They needed cash to cover those draws. And since then, a lot of those revolver draws have been paid back and the banking system is generally flushed with cash right now. So, we are on a net basis seeing -- some banks still want that cash. But on a net basis, the demand is diminishing. So, that's really benefit of having a bank in our business. It gives us a lot of flexibility, and the demand from third-party banks continue to diminish and things continue to recover in the economy, and we have good risk adjusted returns in the assets of the bank and investment them, and we would be comfortable putting large portion of those cash balances on the balance sheet so long as it doesn't compromise the client's ability to get the maximum FDIC coverage. We are one of the few firms that offer up to $3 million for joint account of FDIC coverage through our waterfall program. And so, it gives us a lot of flexibility to continue growing the balance sheet.

Yes. And then, lastly from me and I'll leave it there. Just a really cleanup question, reduction in force, should we expect any additional onetime charges this quarter? And I know it'll impact the admin line within PCG. Just wondering what other segments we could see some level of impact on them -- on competition?

We took the vast, vast majority of the associated expense in that $46 million this quarter. So, I don't think that there will be any meaningful numbers kind of going forward related to the reduction in force in terms of cost. And then in terms of -- PCG is our largest business. Most of the support cost, control cost, risk management cost gets allocated to PCG, but I think the reduction was fairly broad based in terms of the businesses. So, I think you'll just see it on a consolidated basis in the administrative compensation line item in each business. But private client group business is by far the largest consumer of that administrative expense.

Yes, thank you, Paul.

Thank you. And our final question comes from the line of Chris Allen with Compass Point. Please proceed with your question.

Good morning guys. Two quick ones, one, I am wondering if the -- if you have seen any changes in competitiveness in the recruiting environment, just give us a little commentary, we have heard some of the big banks and [indiscernible] sounds like some of them are getting more aggressive on the packages. Wondering if you are seeing any change there?

Yes, I would say that first, everyone -- since I have been in this business, everybody asks that question. It's always competitive, right. So, sometimes players change. Sometimes even people say they are getting out of the market and recruiting may get out for a quarter or two and they are right back in. So, it's always been competitive, and firms change or firms that have done better who are paying lot of money relative to what we pay for transition assistance, and I think we have kind of kept our great balance of being fair to the people coming over and having them come over for the environment. So, we get out of it sometimes, yes. But, that's not new for us, but what we believe is we offer the best home and the best tools and the best platform. So, it's competitive out there. It's -- and sometimes it's more competitive in the independent channels. People get aggressive. The employee channel I think in this quarter or two, people have really kind of been more aggressive in what they are willing to pay, and we continue to sell our long-term value proposition. So, it's always competitive. And we've done pretty good at this for a long time now. So, we are keeping our focus and very happy with the great teams we are bringing in.

Yes, and just another quick one, sort of news articles just in terms of you are reorganizing the custody divisions, combing broker-dealers and hybrid RIA custody units. I am just wondering if that was looking to be more offensive just given the mergers were [indiscernible] trade, just in terms of opportunity around RIA custody, any color there will be helpful.

Yes, we are focused on our growth first, and we've had that division for a long time. We felt that eventually with enough regulatory change, I think BI was one with an acceleration of movement, which we saw before June 30 and somewhat slowing down now, but the RIA channels in the past is growing, percentage was the highest in the industry for a long time. So, the move was really just to consolidate the scale of the businesses the custodial business and they are much more related than they are not. So, we wanted to combine them to make sure that we have more size and scale to focus on that for management there.

Thanks, guys.

Thank you. I'll now turn the presentation back to Mr. Reilly to continue for his concluding remarks.

Well, thank you all for joining us. So, we know that harder jobs like ours are predicting what's going to happen. Remember a lot of years where we could just kind of draw a line and look at turns and pretty much tell you what was going to happen. And certainly that's not this environment right now. So, we'll try to give you as much guidance as we can when we think we can see it. We don't want to make up numbers or make up things to just to help you putting a modal that don't have a base. So, I think with the outlook, it's more difficult. Having said that, I think you can see the commitment to expense reduction that we talked about. You can see comparing to your last year, it's certainly better this year, and we are really focused on growth. We've still been focused on growth, and the one thing if you really manage your expenses and continue to grow, you get pretty good financial results. So, we think long term, we are doing the right thing. We've got the focus, and as we get more clarity, we will try to give it to you, and hopefully [indiscernible] soon, we can give you better targets when we could in the middle of this hopefully not a bad second wave of the pandemic, but thank you all for joining us, and we'll talk to you next quarter.

Thank you. And that does conclude the conference call for today. We thank you all for your participation, and ask that you please disconnect your lines. Thank you once again. Be well.