Earnings Labs

Research Solutions, Inc. (RSSS)

Q1 2016 Earnings Call· Mon, Nov 16, 2015

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Transcript

Operator

Operator

Good afternoon. Welcome to Research Solutions Fiscal First Quarter 2016 Earnings Results Conference Call. My name is Amanda, and I will be your operator today. Joining us for today’s presentation is Research Solutions’ President and CEO, Peter Derycz; and CFO, Alan Urban. Following their remarks, we will open up the call for your questions. Then, before we conclude today’s call, I will provide the necessary cautions regarding the forward-looking statements made by the management during this call, as well as information about the Company’s use of non-GAAP financial information. I would like to remind everyone that this call is being recorded and will be available for replay via a link in the Investors section of the Company’s website. Now, I would like to turn the call over to Research Solutions’ Chief Executive Officer, Mr. Peter Derycz. Sir, please proceed.

Peter Derycz

Management

Thank you, operator. And thank you all for joining us today for our fiscal first quarter 2016 earnings conference call. First, I’d like to insert a quick message about the recent events in Europe. We, as the entire world did, watched the events in Paris unfold over the weekend in horror. We quickly surveyed our team in Europe to ensure that they and their families and friends were safe. We’re grateful that they are and hopeful because the message we’ve received from them was a message of no fear, no hate. With that I’d like to simply state that our plans for Europe have not changed a one bit, travel; operationally; or otherwise. Our team and customers in Europe have been there for us and we will be there for them, making our own small contribution to international cooperation and solidarity. Okay. Back to business here. During the first quarter, we maintained our Article Galaxy growth trajectory, with revenue transactions and new customer acquisitions up across the board. In fact, transactions were up 22% versus the same year-ago quarter, marking our fourth consecutive quarter of more than 20% year-over-year transactional growth for Article Galaxy. However, perhaps one of the most exciting achievements during the quarter was a smooth and efficient complete onboarding of the major pharma customer that we talked about on our last call. This new pharma customer has now joined our stable and growing base of top customers which includes four out of the top five companies in the world in terms of R&D performance as ranked by Forbes, as well as six of the top 10 global biotechs and pharmas as ranked by revenue. And already in the current quarter this new pharma customer has risen to become a top five customer terms of Article Galaxy revenue. And the feedback we have been receiving, both directly and indirectly, has been tremendous. They have truly become one of our top product champions in pharma and this has opened the door to many of the top decision makers in their peer group who are not yet Article Galaxy customers. Also during the first quarter, we made great strides with our new push into academia, realizing a 52% increase in academic customer accounts. Academia now represents more than 15% of all of our Article Galaxy customer accounts. This performance also reflects that our customer acquisition efforts have maintained a 90% plus percent closing rate when our solution is evaluated against our competitors. Subsequent to the quarter, we hosted our Content Workflow 2015 Event in London and Frankfurt, which was attended by Europe’s top research organizations and was a tremendous success. But before I talk more about this, as well as delve a little bit deeper into our operational progress and outlook, I’d like to turn the call over to our CFO, Alan Urban to take us through the financial details for the quarter. Alan?

Alan Urban

Management

Thank you, Peter. And welcome everyone. Earlier today, we issued a press release with our results for the first fiscal quarter ended September 30, 2015. A copy of the release is available in the Investors section of our website at researchsolutions.com. Starting with our income statement, revenue totaled $8 million in the fiscal first quarter, up 6% from the same quarter last year. About 85% of the increase is attributable to Article Galaxy and 15% attributable to our legacy Reprints and ePrints business. Article Galaxy generated $5.6 million or 70% of our total revenue for the quarter, up 8% over the year-ago quarter. The increase was primarily due to the increased number of Article Galaxy transactions from new customers with overall transactions up 22% to 172,000 in the first quarter compared to approximately 141,000 in the same quarter last year. Active customer accounts also increased 9% to 819 in the first quarter versus 752 in the same quarter last year. We define active customer accounts as the sum of the average whole and partial customers for the respective quarter. A whole customer is one with at least one Article Galaxy transaction in every month of the quarter; a partial customer is one with at least one Article Galaxy transaction in one or more months but not every month of the quarter. Even though Article Galaxy services are charged on a transactional basis, customer order volume tends to be consistent from month to month in part due to repeat orders from our large customers that require the implementation of our services into their workflow. So, while Article Galaxy revenue is transactional, it is clearly repeat transactional revenue. Our gross profit in the fiscal first quarter totaled $1.6 million which was up 4% versus the same quarter last year. Total gross profit…

Peter Derycz

Management

Thank you, Alan. Now, from an operational perspective, in the first quarter, we officially launched our new Article Galaxy Summer 2015 product release. This release features breakthroughs in workflow efficiencies and bolsters general content access with in-browser PDF downloads from non-subscribed resources, article rental, plus other time saving features for researchers worldwide. We have continued to listen closely to the requests and evolving needs of our customers, and during the quarter also announced several additional enhancements to the Article Galaxy widget. This included the ability for users to bookmark as well as securely share and export general article citations from popular tools including Google Scholar and PubMed. We also rolled out a Library Help Desk Add-On solution and introduced copyright reuse right information into the Article Galaxy content access and management solution. We’ve also added greater granularity and refinement to the search function, and we’re already seeing this and the other new features secure customer wins with large healthcare and research intensive organizations around the world. In fact, as a bellwether to recording new active Article Galaxy customers, we’re seeing a substantial rise in new accounts being set up on our platform versus the same year-ago quarter. This bodes well for our customer acquisition results for the fiscal second quarter. And in addition to presenting an even stronger value proposition to potential customers, we see these new features creating even greater competitive barriers to entry. We also see these new features and efficiencies translating into higher revenue per customer. And this greater revenue will not only result from increased customer usage but also from the monetization of the additional modules and features that an enterprise or academic customers can add to their custom Article Galaxy deployment. We were proud to demonstrate all these new features and functionalities at our dual…

Operator

Operator

Thank you. [Operator Instructions] Our first question comes from Chad Cooper of Digital Offering. Your line is open. Please check your mute button

Chad Cooper

Analyst

I wonder if you could expand a little bit on the academic pipeline. Obviously you’re adding more customers, which is great. But could you anecdotally kind of talk about how the market is shaping up and whether you’re starting to see any more opportunity than you have in the past?

Peter Derycz

Management

Yes, definitely. I think the situation in the academic market is -- yes, these academic institutions are interested in what we do; they’re setting up accounts; they’re trying out the system, and there is a lot of them. So, we’re attending some events and getting the word out from the sales and marketing perspective. We now have about 126 academic accounts. So, there is definitely a lot of them trying the system out. And that count of customers is up 52% year-over-year. And our revenue from academic counts is also about double from a year ago. So, I think the experimentation is well underway and they’re trying us out. I think they are liking what they’re seeing. And we’re figuring out how to fit into their workflows and they’re trying to figure out how we fit in as well. So, we’re pretty optimistic about the academic market.

Chad Cooper

Analyst

Is the usage sort of like on the ILL side or is it being sort of tested in different capacity?

Peter Derycz

Management

I think right now we’re probably restricted to the -- what the ILL that you mentioned, the interlibrary loan offices or the ones that are sort of giving us first shot and the first try. So they’re trying it out first and then seeing if our solutions really make sense for broader rollout to students and faculty.

Operator

Operator

Thank you. [Operator Instructions] Our next question comes from Scott Billeadeau of Walrus Partners. Your line is open.

Scott Billeadeau

Analyst

Could you walk through, certainly transactions up 22% and revs up 8%; can you kind of -- ASPs shrinking by 15% or kind of walk through that and you kind of mentioned October was up 23% but does that mean 8% for revenue as well, maybe kind of walk through what’s happened in there?

Alan Urban

Management

Sure, this is Alan. Basically we -- and by the way this trend is sort of a recurring trend that we’ve seen for many quarters now. And the discrepancy can be looked at this way. We are actually offering many more transaction types now than we have the past. However, all of those transaction types are not full service charge transaction types and the full serviced -- full article sale would basically be approximately $10 of service fee plus $30 of copyright, so it’s a $40 sale. But what we’re doing now is we’re offering different transaction types for let’s say for a link out or for an open access link out, and would maybe in cost $3 or $5 or $7, and there would be no associated copyright. So, there isn’t one-to-one relationship between the percentage increase in transactions and percentage increase in revenue.

Peter Derycz

Management

Yes, to add to that anecdotally for example, one of the transaction types is, if we onboard a new customer and one of their researchers is attempting to buy a piece of information the customer already owns in their library or catalog, we will actually just link them back to piece of information that they already own and charge them a lower transaction fee for that, that transaction.

Alan Urban

Management

So, while -- if I can just add Peter, I think the transaction count is very important because it actually shows sort of the stickiness of our system -- of our customer’s use of our system, even though we may not be receiving full revenue on every transaction. They’re putting a lot of transactions through and they’re depending on our system as a platform which is important to us.

Scott Billeadeau

Analyst

Now, given like you say the $3, $5, $7 transactions was really -- if they don’t have kind of the content fee, shouldn’t gross margins be pulling up then with those transactions; why would gross margins be down?

Alan Urban

Management

That was just an example. Some of those may actually be a dollar. So, those were basically examples. So, a faring amount of fees.

Scott Billeadeau

Analyst

But those, so on a $3 or $5, or $7 fee, is the gross margin different because I understand the $10 service and the $30, so kind of so you only get -- you get $10 out of the $40 up to you. But would -- so the gross margins on the $3 and $5, and $7 or $1.1; those are still in must be -- still low or mid 20s or 20s…

Alan Urban

Management

No, those would actually -- you’re absolutely correct that those even though the revenue collected is smaller, the margin would actually be higher on those.

Scott Billeadeau

Analyst

So, that’s why I am confused as to why that made up obviously more transactions but the gross margin went down? How does that happen?

Alan Urban

Management

Well, if you look at a full service transaction which is about $10 in service fee, plus we’re collecting about 15% of the copyrights which is an additional -- on $30 would be additional 4.50, so see that’s about $15. So, if you do the math, you will see that it’s tough to get $15 when you’re doing $1, or $2 transaction.

Scott Billeadeau

Analyst

No, I am just saying on the gross margin, because -- is the gross margin on your full transactions then going down on a year-over-year basis?

Alan Urban

Management

Well, for the quarter, it did, for all transactions for the quarter, including full and partial. It went down, I believe 1.4% from 24.2%, 3.5% correct.

Scott Billeadeau

Analyst

And that’s what I was, I guess that’s why I was -- the question I was asking was that you have a lot more $1 and $3, and $5 transactions, which are higher gross margins than a year ago but yet gross margins went down. So, that must mean the full feed margin went down. So, is that right, it went down quite a bit….

Alan Urban

Management

Yes….

Scott Billeadeau

Analyst

And so a lot of things to make up that loss of $4 on other transactions…

Alan Urban

Management

Right. So you’re saying if you exclude the small dollar transactions and you only look at the large dollar, the full service transactions or the $40 transactions….

Scott Billeadeau

Analyst

Yes, if you add the 4, the idea is that’s basically what you had a year ago in the quarter, right?

Alan Urban

Management

Okay, got it. So if you compare apples-to-apples and look at those two transactions, for the quarter were down on those transactions. And if you look at the mix of service fee as a percentage of total revenue and copyright as a percentage of total revenue, that mix changed a bit and our margin did decrease there.

Scott Billeadeau

Analyst

Because….

Alan Urban

Management

However I wouldn’t consider that we have different -- every quarter, we have a different mix of publishers in each quarters that make up the transactions for each quarter and our discount on these publisher varies. So I don’t know if that’s necessarily a full blown trend, but the jury is still out on that and we’ll still analyze the data on next quarter and give you update on that.

Scott Billeadeau

Analyst

On an ongoing basis, should -- the idea that if there is more of these other transaction types that you’re now capable of providing, should there be a gross margin uptick going forward as -- or am I -- is that a fair assumption or it’s just going to be a mix and whatever happens on the full -- granted that a full transaction is 10 times the revenue of these little ones or more and it’s just the matter of what the mix is?

Alan Urban

Management

Well, I actually think the biggest potential for gross margin increase are the platform sales and we’re doing more and more of those. Again, they’re still in the mid-six figures but when you talk about potential gross margin betterments that’s really the big lever.

Operator

Operator

Thank you. Our next question comes from George Melas of MKH Management. Your line is open.

George Melas

Analyst

I just want to have a follow-up question on the previous caller and then a couple of small questions. Just on what you guys said at the end of platform sales are really the big lever on the gross margins. Can you elaborate and help me understand that a little bit better?

Peter Derycz

Management

When we talk about the quantity of transactions on the platform and having our customers use our platform for more types of transactions and so on, it’s a measure of them relying on the platform itself as a vehicle that delivers value to them. And so what we’re seeing is that as we add modules and capabilities to Article Galaxy that Article Galaxy is a platform itself is trying to be seen as valuable. And so we’re starting to charge platform fees for the platform in addition to any other transactions that they may incur on the platform.

George Melas

Analyst

And those platform fees, are they sort of a fixed fee or are they a variable fee based on the -- is it an add-on to the transaction fee, how do you charge that? If you don’t want to say, I understand but…

Peter Derycz

Management

It’s a basic platform fee that’s an annual fee that’s recurring every year.

George Melas

Analyst

Okay.

Alan Urban

Management

And that fee would be in addition to the transactional fee. So for example, if someone orders a 1000 transactions a month, they would still have to pay for those transactions granted that service charge may be slightly lower. However, in addition to paying for those transactions, the customer would have to pay for an annual license fee for the use of our platform. And that’s obviously a very high margin sale. Now, we don’t do that many of them but we’re doing more and more, and the number’s in the mid six figures. And we feel that’s where the big potential is.

George Melas

Analyst

Great. And is this there -- that probably represents like a small percentage of your total, is it like 2% or 3%, is it 5% of sales.

Alan Urban

Management

Oh no, not even. I think they’re only about 20 or so, maybe 25 customers that we sell the platform to. But obviously, the potential is large there.

Peter Derycz

Management

And that’s driving I mean our product development initiatives.

George Melas

Analyst

Okay, great. On that large pharma that you onboarded this quarter, two quick questions here. Did they contribute revenue to the quarter and what were they doing before they onboarded the platform and are they using just you, are they’ve been using you and a number of other providers?

Peter Derycz

Management

Yes, they were a small contributor to the quarter because we had completed the onboarding towards the tail-end of the quarter, so for the first quarter we don’t see them fully but we will see them fully in the second quarter. And what they were doing before, they were using a competitor’s tool for this and they basically put out an RFP and we went through a multi-month RFP process with them and won that RFP. And we tend to win RFPs when we go head to head against any competitor about nine out of 10 times. That’s sort of how we came in contact with the customers through an RFP process. And any large R&D based organization such as this one, does buy information from a variety of sources. But we’re one of the key ones and they do buy financial data, they buy other types of data, they buy data directly from publishers and so on. So, we’re just one of their key suppliers now and take probably a noticeable chunk of the information budget there.

George Melas

Analyst

But on the STM side, do they use just you or they use other competitors?

Peter Derycz

Management

That’s on the Scientific, Technical and Medical side?

George Melas

Analyst

Yes.

Peter Derycz

Management

Yes, so primarily use us for managing all the transactions, managing the user access, managing the reporting, the portal and so on. They do buy a subscription-based information from some of the large scientific publishers as well.

George Melas

Analyst

Okay, got it. And then, one quick last question. Your active number of customers sequentially went up, but it seems like it went up on the academic side but on the corporate side, it seems like it went down very modestly. Is there a little story behind that?

Alan Urban

Management

Yes, if you look at the count versus prior year same quarter, our academics went from 83 to a 126, it’s an increase of 43% or 52% and our corporate went up from 752 to 819, it’s an increase of 67. So actually we had 67 more active customers and that’s a 9% increase. So, it’s actually a bigger increase in -- if you look at customers, it’s actually 50 times greater than our academic customer increase. Yes, the percentage is much smaller because we have so many -- almost all our accounts are corporate accounts. So percentage wise, it was only a 9% increase. So that numbers look a little misleading I guess if you just look at the percentages.

George Melas

Analyst

But sequentially, it seems like the corporate accounts went down.

Alan Urban

Management

Oh, sequentially, okay. I’m looking at quarter-over-quarter over same year, sorry prior year same quarter. We do have some seasonality and that had something to do with it.

Q - George Melas

Analyst

Okay.

Alan Urban

Management

So when I do my comparisons, we don’t like to really compare to prior quarter because of seasonality, the amount of business days in the U.S. and Europe; it affects our number. So, we’d rather look at prior year.

George Melas

Analyst

Okay, understood. Thank you very much for taking my questions.

Operator

Operator

At this time this includes our question-and-answer session. I would now like to the turn call back to Mr. Peter Derycz for his closing remarks.

Peter Derycz

Management

All right. Well, thanks everyone for joining us on our call today. I would like to also extend the huge thanks to our customers, suppliers and our team in the Americas and Europe who are all critical contributors to our success. Lastly, if we weren’t able to address all of your questions on today’s call, please feel free to contact us or our Investor Relations firm, Liolios Group, would be happy to answer them. We look forward to speaking with you soon. Operator?