Earnings Labs

SentinelOne, Inc. (S)

Q1 2024 Earnings Call· Thu, Jun 1, 2023

$14.74

+0.75%

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Transcript

Operator

Operator

Good afternoon, and thank you for joining the SentinelOne First Quarter Fiscal Year 2024 Earnings Conference Call. My name is Elissa, and I will be your moderator for today's call. [Operator Instructions]. I would now like to pass the conference over to your host, Doug Clark, Head of Investor Relations. Mr. Clark, you may proceed.

Douglas Clark

Analyst

Good afternoon, everyone, and welcome to SentinelOne's Earnings Call for the First Quarter and Fiscal Year '24 ended April 30. With us today are Tomer Weingarten, CEO; and Dave Bernhardt, CFO. Our press release and the shareholder letter were issued earlier today and are posted on our Investor Relations section of our website. This call is being broadcast live via webcast, and an audio replay will be made available on our website after the call concludes. Before we begin, I would like to remind you that during today's call, we will be making forward-looking statements about future events and financial performance, including our guidance for the second quarter and full fiscal year '24 as well as long-term financial targets. We caution you that such statements reflect our best judgment based on the factors currently known to us and that our actual events or results could differ materially. Please refer to the documents we file from time to time with the SEC, in particular, our annual report on Form 10-K and our quarterly report on Form 10-Q. These documents contain and identify important risk factors and other information that may cause our actual results to differ materially from those contained in our forward-looking statements. Any forward-looking statements made during this call are being made as of today. If this call is replayed or reviewed after the information presented during the call may not contain current or accurate information. Except as required by law, we assume no obligation to update these forward-looking statements publicly or to update the reasons actual results could differ materially from those anticipated in the forward-looking statements, even if new information becomes available in the future. During this call, we will discuss non-GAAP financial measures, unless otherwise stated. These non-GAAP financial measures are not prepared in accordance with generally accepted accounting principles. A reconciliation of the GAAP and non-GAAP results is provided in today's press release and in our shareholder letter. These non-GAAP measures are not intended to be a substitute for GAAP results. Our financial outlook excludes stock-based compensation expense, employer payroll tax on employee stock transactions, amortization expense of acquired intangible assets and acquisition-related compensation costs, which cannot be determined at this time and are, therefore, not reconciled in today's press release. And with that, let me turn the call over to Tomer Weingarten, CEO of SentinelOne.

Tomer Weingarten

Analyst

Good afternoon, everyone, and thank you for joining our fiscal first quarter earnings call. We delivered another quarter of significant revenue growth and margin improvement. Customer retention and expansion remains strong and above our long-term targets. We continue to achieve high win rates with stable pricing. The most discerning enterprises are consolidating their security on our best-of-breed platform, which now includes half of the Fortune 10 companies. We continued our progress towards profitability in the first quarter, making a seventh consecutive quarter of more than 25 percentage points of operating margin improvement. Despite many underlying business trends, our first quarter top line growth was lower than we expected as global macroeconomic pressures continue to persist. Succeeding in this environment requires a sharpened focus on go-to-market execution. Furthermore, we're taking actions to fortify our business by improving our cost structure and ensuring our path to profitability. We believe these measures will drive growth efficiencies across our business. Cybersecurity is mission-critical and a must-have for all enterprises, especially with the world going through a digital transformation. We're leading the charge in security AI innovation and building the enterprise security platform for the future. On today's call, I'll focus on two key areas: one, details of our quarterly performance and external market dynamics; two, how we're continuously optimizing our business and ensuring progress towards profitability, which includes our recent cost saving measures. Before we move on, let me briefly address the onetime adjustment we made to our ARR throughout fiscal year '23. We believe making this change will reduce ARR volatility and better align growth with revenue. This adjustment did not impact our historical revenue or bookings. All of our Q1 reported ARR-related metrics and forward-looking statements include the impact of this onetime adjustment. Dave will provide more detail on this. Now let's…

Operator

Operator

Please hold as we reconnect our speaker. Ladies and gentlemen, again, thank you for your patience. Please remain holding as we reconnect our speaker. Ladies and gentlemen, thank you for your patience. Our speakers have been reconnected.

Tomer Weingarten

Analyst

Business toward $1 billion in ARR and beyond, we believe our business will continue to become even more durable and resilient. We continue our expansion into adjacent domains such as security analytics and cloud security. We're early in this journey, and we remain focused on the long-term opportunity. We're bringing innovative technology to a $100 billion addressable market composed of legacy solutions and ripe for disruption. The only way for companies to stay protected from cyber attacks is to have the best security. At SentinelOne, we leverage AI to deliver leading protection and value to enterprises of all sizes. Digging deeper into our Q1 results, we are encouraged by several important strengths across our business. Customers of all sizes and geographies continue to treat SentinelOne for industry-leading technology and superior platform value. We added more than 700 new customers in the quarter, and total customer count grew about 43% year-over-year, exceeding 10,680. As you know, our customer account does not include the customers served by our MSSP partners so the number is dramatically understated. Customers with over $100,000 in ARR grew 61% year-over-year, much faster than our total customer growth. Customers above the $1 million mark grew even faster. In Q1, we added a new Fortune 10 customer, and we're now the cyber security platform of choice for half of the Fortune 10. Our Singularity platform scales with the world's largest enterprises and outperforms in the most stringent security requirements from detection to manageability to privacy and controls, other prominent customer wins, spend endpoint and cloud footprints, ranging from global financial institutions to iconic retail brands. Our momentum across mid-market enterprises remained particularly strong in Q1, even with budgetary pressure and some downsizing, our ARR per customer increased by more than 20 percentage points year-over-year demonstrating our success with large…

David Bernhardt

Analyst

Tomer, thank you. I'll discuss our quarterly financials and provide additional context about our guidance for Q2 and fiscal year '24. As a reminder, all comparisons made are year-over-year and all margins discussed are non-GAAP, unless otherwise stated. Before digging into the Q1 results, I will discuss the details of a onetime adjustment we made to our ARR for fiscal year '23. First, some context. In the past few years, we had seen steadily increasing usage and consumption patterns by our large customers, which we accounted for real-time and quarterly ARR. However, as the first quarter progressed, we experienced a notable decline in usage, which continued in May. In light of the current macro environment, we expect these lower usage and consumption trends to persist. Due to this new dynamic, we elected to tighten the methodology for calculating ARR for consumption and usage-based agreements to reflect committed contract values. This provides a cleaner view of growth for fiscal '24 and beyond. By making this change now, we expect ARR and revenue to be more closely aligned. It should also reduce volatility in ARR compared to the prior methodology, where usage and consumption changes could have a magnified impact on ARR. As we reviewed the methodology, we also discovered historical upsell and renewal recording inaccuracies relating to ARR on certain subscription and consumption contracts, which are now corrected. After considering these factors, this adjustment resulted in a onetime ARR reduction of $27 million or approximately 5% of ARR, resulting in Q4 fiscal '23 ending ARR of $522 million. We are applying a comparable estimated adjustment to the remaining quarters in fiscal year '23, which we believe is a reasonable approximation of the impact in those periods. Importantly, this adjustment did not impact historical revenue or bookings. We wanted to be transparent…

Operator

Operator

[Operator Instructions]. The first question comes from the line of Brian Essex with JPMorgan.

Brian Essex

Analyst

I guess, Dave, just want to address this adjustment and get a little bit of clarity there. You just alluded to the slowdown in consumption and usage. Is this for kind of storage and query? Maybe you can explain the underlying products that's related to this consumption-based revenue. And then as we look at our models and try to forecast the revenue generated from ARR, is this going to be -- does this basically remain out of the ARR equation now? So it's kind of an extra layer of revenue we need to consider that's more variable in nature? Maybe a little bit of color there will help.

David Bernhardt

Analyst

Yes. Happy to discuss this. So what's happened is we had a $27 million onetime adjustment. It's about 5% of the ending ARR that we decided to be more conservative on and restate as of Q4 of last year. It's two parts: one, we've changed the methodology of calculating the ARR and consumption and usage-based agreements to reflect the committed contract value. When you asked specifically what's that about? It's about the data ingestion and the security data lake and the data set consumption products. So those are approximately single digit of our total ARR. But what we had been seeing historically was we were seeing customers that were signing up for contracts, using the data in excess of what they were committed to, renewing early, and we were reflecting that in the ARR balance. As something that we've seen going into late Q4 and early Q1 and then throughout Q1, even into May and likely into June, we're seeing a decrease in that and customers rightsizing their spend to get back to committed total. So we were seeing an outsized swing to the opposite end that we had seen prior. So what had happened was we're -- by doing this, we're trying to tighten the definition of ARR to eliminate these swings to our favor or to our detriment and basically lock it to the committed contract. So we believe that this is -- this going forward, it's going to reduce the quarterly ARR fluctuations. It's going to more correlate ARR and revenue. And that's the reason that we did this. The reason hasn't changed any historical bookings. In terms of the other side of this, which was historical upsell and renewal inaccuracies, what we were seeing was we had upsell motions that included a renewal. And we were adding that to the historical ARR versus adding just the upsell component of it. This was an error in our CRM. We have fixed this and should not have that error going forward. That's why it didn't affect revenue didn't affect overall total bookings, didn't affect cash flows, didn't affect the income statement. But what it did do is it set external expectations for what revenue should be going forward, both externally and internally, that's why we made this adjustment now.

Brian Essex

Analyst

Okay. And maybe to follow up, how should we -- is there a way we can understand the practical use case around how an enterprise might be managing their security posture and choose to maybe ingest and store less data? What is the thought process that goes along with that? And what is the risk award kind of trade off of their decision to ingest less data to save costs when your kind of security posture's at risk?

Tomer Weingarten

Analyst

We're seeing this in two different areas. I think that, one, that's something that you see, I think, with a lot of consumption-based companies. I mean, when people look at log analytics and generally trying to ingest data, they now take a more prudent approach to what they want to store. So you see them filtering out a lot of the data that they don't feel is useful. To us, that's one thing that we saw through the dataset user base happening where they downsize, rightsize some of the logs that they wanted to keep. I think a lot of companies are kind of going through that same exercise now, whether with us or other vendors, which was really why we elected to just remove that consumption part from our ARR to prevent from kind of being something we consider into the future. And obviously, if something kind of aligns to the better, obviously, that becomes upside. The other side of it is when you look at security data, it's much of the same story. Some log sources are not as useful for customers, and they're now scrutinizing what they put into the platform, generally very healthy. Just when it comes after two years of putting everything they could into the platform, I think now we're seeing, obviously, the inverse behavior, which we felt, again, something prudent to do here is just remove that volatility from ARR, and that's the result.

Operator

Operator

Patrick Colville with Scotiabank. Your line is now open.

Lory Luo

Analyst

Hi, thanks for taking my question. This is Lory Luo on for Patrick. I just have a quick question on the cloud security. Can you hear me?

Douglas Clark

Analyst

We can hear you, yes.

Operator

Operator

The next question comes from the line of Tal Liani with Bank of America. Your line is now open.

Tal Liani

Analyst · Bank of America. Your line is now open.

Great. Don't hang up on me, please. I hope you can hear me.

Tomer Weingarten

Analyst · Bank of America. Your line is now open.

We're here.

Tal Liani

Analyst · Bank of America. Your line is now open.

I know. I know.

Tomer Weingarten

Analyst · Bank of America. Your line is now open.

It's not you. I know hopefully, she can hear us.

Tal Liani

Analyst · Bank of America. Your line is now open.

So I want to ask a question about certain things you said. On one hand, you're saying that this is a slippage of contracts from Q1 on to the next few quarters? On the other hand, if this is just slippage, why are you reducing second quarter guidance and full year guidance? And then why are you reducing workforce and other expenses? It seems to me from -- just from your actions into the guidance and into the expenses that it's more than just slippage. That's something in the environment and is worse. And the question I have is first about quarter linearity. I think in April, you said that things are fine. So does it mean that it deteriorated right after? And I want to ask you something about competition. The question is, is it more related to competition? Did you have greater loss rate of contracts or things that impacted the guidance, the lower guidance? Or is it really strictly about spending? It's hard for me just to see the same spending comments from other companies. And I'm trying to triangulate kind of what the data points from other companies on the space.

Tomer Weingarten

Analyst · Bank of America. Your line is now open.

Of course. It's not just deal slippage. We tried making that clear. I think deal slippage is something that obviously we witnessed as early as Q3 and Q4 of last year. So some of it was known. And I think that generally, we factored some of that into how we convert pipeline. I think we have -- we've had a couple of execution hiccups where some deals that just were not supposed to slip -- this is not specifically macro related, we just weren't able to execute these contracts in time. And that was unfortunate, and that's something that we need to do better. So to me, this is not bill slippage. It's our own execution. The other factor and why we're taking a more cautious approach is just generally, we feel this environment, customers are not really at the end of the contract, reflecting what they intend to buy was in the beginning of entry to the pipeline. So if we take a more cautious look into our pipeline, which are very healthy, it just we don't always are able to predict what that deal size is going to be at the end overall. So to us, I mean, we're just taking a more prudent approach. The third factor that we see in play is that consumption dynamic. I mean consumption is something that we've had in our ARR, it's something that is part of our ongoing operations, obviously. So taking out consumption from ARR obviously forces us to also take the guide down and really don't consider consumption as part of our go-forward only as upside, as I mentioned. So these are the three factors that go into it. The competitive environment remains pretty much the same. Our win rates have been stabilized over the past few quarters and even before. I don't think we're seeing anything out of the ordinary there. We definitely see some of these providers that we compete against, I mean, become more aggressively defensive, especially when we come for their estates. I mean we're the up and comer here. We gun for their estates, and sometimes they become highly aggressive to the point of $0-deal types of transactions that we just don't do and will not do. But outside of that, which I would kind of call on the outline or kind of the outskirts of things, things are pretty normalized on the competition front.

David Bernhardt

Analyst · Bank of America. Your line is now open.

And Tal, to build on that further and talk about some of the cost initiatives we've put in place, with these lowered expectations for revenue and ARR leading into the latter part of this year, we've said from the beginning, our goal was to get to breakeven or better for fiscal '25. These are things we have to do to make that -- to enable that to happen. So we said we were going to sharpen our pencils. We've said that everything we were going to do was focused on achieving those bottom line results no matter what the growth was. Everything we're doing in this action and what we've been doing earlier in the year when we've made similar actions that were smaller and kind of cuts around the edges, everything has been to [indiscernible] to be ready for that longer term, and that's why we made those decisions that we've made over the past week and really support today.

Operator

Operator

Our next question comes from the line of Saket Kalia with Barclays.

Saket Kalia

Analyst · Barclays.

It's Saket. Sorry, can you hear me?

David Bernhardt

Analyst · Barclays.

Yes.

Saket Kalia

Analyst · Barclays.

I'm so sorry. I was just hoping between calls a little bit. Tomer, very helpful response on the last question. Maybe just to dig into the competitive part of that response a little bit. I was wondering if you could just double-click on Microsoft specifically? I mean a lot of times, there have been questions around just how competitive or how effective the product is, but it's obviously very easy to buy. I mean any views on just how you're referring specifically versus them competitively?

Tomer Weingarten

Analyst · Barclays.

Sure. Look, Microsoft is a formidable competitor. I mean this is not a legacy signature-based solution. Obviously, they have a fairly expanded security portfolio. With that said, I think that four customers that are looking for the security capabilities and the coverage that pure-play vendor can provide. Microsoft just doesn't cut it. So I think in certain parts of the market, you can see them a bit more palatable for security teams. But as a whole, I think that doesn't really translate into more discerning customers. Moreover, I think that when you look at what capabilities, customers are opting right now for cloud security would be one that I mentioned, triple-digit growth for us year-over-year on cloud security. That is something where obviously Microsoft is not as I would say, prominent in their capability set. So all in all, they're still there. We see time and time again that when people eventually do go with Microsoft, that's a CFO-type led decision. I think that more and more people are kind of shying away from that approach. The last thing I'll say there is we're targeting now between all the different offerings we have in our portfolio about $100 billion addressable market. Even if you look at Microsoft as one of the leading cybersecurity providers with $20 billion of revenue overall, I mean, I think you're looking at about 1/5 of that market. So a lot of it is still up and up for grabs. And we feel still pretty good about our ability to compete with Microsoft, especially with security savvy professional, especially with MSSPs that are looking for more automated, more OpEx-driven solutions. So we feel well positioned, but obviously, Microsoft, they're a formidable vendor out there.

Operator

Operator

Our next question comes from the line of Adam Tindle with Raymond James.

Adam Tindle

Analyst · Raymond James.

Tomer, I just wanted to start to understand a lot of the concentration of the negative surprise here is in the data ingestion piece. And I know it's a smaller part of the business. But if we think about that the narrative would be that there's perhaps concerns that, that could be a leading indicator for broader challenges coming in the business with the logic saying, hey, it's easier to shut off consumption quickly, and we'll get to the contractual stuff later and ultimately start shutting that off. Just wondering, with that kind of narrative or potential bear case, how you're thinking about preventing that or what you would say to investors that would be concerned about that?

Tomer Weingarten

Analyst · Raymond James.

I think these are two completely separate things. I mean, at the end of the day, if you look at our GRR, it remained stable across many quarters. We don't churn customers, customers don't leave SentinelOne. At the end of the day, even when we look at the rightsizing of licenses, which I think is what you kind of referring to, I mean that looks very same to us. I mean these are just getting aligned to the workforce that they have. So I don't think there's anything material with what's happening with licensing for us. Consumption in its nature just more volatile. And I think that for companies out there, when they're under the gun to save obviously, something as intangible as data is something that they can start thinking twice about. That's not the same for their core security posture, and that is something that we've seen very, very stable over time. Even if we imply some factor of rightsizing into it, that doesn't create that same volatility that an ad hoc consumption model would have. Obviously, these are multiyear contracts. Obviously, these are tied specifically to the amount of people you have in the organization. Even if you have some volatility in that, it is not even close to the volatility that you can have with data volumes. And that's why, once again, to kind of remove that volatility, we removed that from our ARR projections.

Adam Tindle

Analyst · Raymond James.

Okay. And Dave, maybe just a quick follow-up. I'm sorry if I missed it, but did you size that -- the consumption business? I know Scalyr, years ago, you talked about $10 million for that piece of it. What's the size that we're looking at? And any changes looking at from contractual basis or anything like that moving forward?

David Bernhardt

Analyst · Raymond James.

It's single-digit percentage of total ARR. So -- or single-digit percentage of total ARR. We shouldn't expect the fluctuations going forward as we've moved to contractual. What we're -- everything we're doing is anchoring around having this be as conservative a number and removing the fluctuations either side going forward.

Operator

Operator

The next question comes from the line of Patrick Colville with Scotiabank. Your line is now open.

Lory Luo

Analyst · Scotiabank. Your line is now open.

This is Lory again on for Patrick. Can you guys all hear me?

David Bernhardt

Analyst · Scotiabank. Your line is now open.

Yes.

Lory Luo

Analyst · Scotiabank. Your line is now open.

So I just want to ask the cloud security product. Last quarter, you had a very good traction, you mentioned. And how is this quarter? And can you share with us any update on partnership with Wiz?

Tomer Weingarten

Analyst · Scotiabank. Your line is now open.

Of course. It's been great growth for us on the cloud side. And this quarter, once again, remain that same proportion of contribution for ACV, which represents, again, triple-digit growth year-over-year for cloud security. The Wiz partnership, I mean, we see a ton of pipeline movement from existing customers and also new shared opportunities. All in all, it's early days with that partnership. We've tightened up the technical integration part of it. We're kind of after Phase 1. And all in all, I mean it shows great signs of progression. Generally speaking, we're not dependent on that partnership whatsoever to continue to grow our cloud business, and we're generating more and more cloud pipeline. With every quarter that passes, we have a dedicated campaign for cloud security. We have dedicated sales force for cloud security. So we're also maturing our sales force to kind of expand and evolve from an endpoint company to a platform company in cloud is obviously the tip of the spear for us.

Operator

Operator

The next question comes from Hamza Fodderwala with Morgan Stanley.

Hamza Fodderwala

Analyst · Morgan Stanley.

Dave, just a quick one for you. You talked about the $40 million in cost savings from the workforce reduction. Is that reflected in the full year guidance? And would you be willing to sort of reaffirm the expectation for free cash flow breakeven exiting this year?

David Bernhardt

Analyst · Morgan Stanley.

So we're expecting to deliver $40 million cost savings relative to our prior plan. This ensures that we remain on track to achieve our full year EBIT guidance that we provided earlier and then reiterated again today. Specifically, from the [indiscernible], it's about $15 million in annualized savings. I think about $5 million -- saves $3 million to $5 million in severance costs. There's inventory write-offs. We're also looking at facilities and other things that we will have that will continue the savings going forward. That's all contemplated in this guidance. And then in terms of free cash flow, I think in light of the reduced top line expectations for the year, I think the target for this year, where we said we could potentially hit it in the latter part of this year, say, Q4, I think that's probably better off thinking of that as a fiscal '25 activity just based on the lower top line.

Operator

Operator

The next question comes from the line of Joshua Tilton, Wolfe Research.

Joshua Tilton

Analyst

Can you hear me?

David Bernhardt

Analyst

Yes.

Joshua Tilton

Analyst

So a lot of the feedback that I'm getting from investors is just that it seems like you guys came across pretty bullish during the quarter. And clearly, the tone is changing here on this call. So I apologize if I missed this, but I'm just trying to understand when exactly did you notice the slowdown of the business really pick up? And maybe even like when did you guys notice the issues with the historical ARR disclosure?

Tomer Weingarten

Analyst

I think generally, when we look at it, we see kind of the end of the quarter is the point where we started noticing more and more pronounced consumption changes. To us, that was a point where coupled that with a couple of deals slips and suddenly, you're looking at a very different outcome for the quarter. So I think, generally, if you just look at our new and upsell target for the quarter, it was pretty much in line with what we expected. But when you couple that with that downsizing of consumption then you just arrived at a very, very different result. And to us, I mean, once again, win rates sustained revenue still growing about 70%. I think if you take out that consumption element, I mean things would have looked very, very different. So that, I think, is kind of the reason where parts of the business here are really humming. And suddenly, we saw this, which, frankly, we were surprised by and we were surprised by the magnitude and that's where we are today.

David Bernhardt

Analyst

And in terms of evaluating the ARR, I guess, rebasing restatement, when we really were diving into that, it was because I was investigating why revenue was coming up as a shortfall. So it started out, and we did a deep dive into revenue. And obviously, you would assume that about one fourth of ARR goes into revenue absent some churn, absent some slower deployments, things like that, that are typical. But I still -- obviously, based on our Q1 results had a shortfall. So to understand that, we did a deeper dive by scrubbing everything in ARR, all 10,700 customers to evaluate why that was. And that's where we noticed that we essentially had an uplift that we expected because of renewals that had not been essentially moved out of the system because they were treated as upsell. So I was essentially stacking and upsell on top of an existing renewal without removing the previous renewal. And this was an error in our CRM. We fixed it, but that's where that came up, and that was obviously later on in the quarter and actually post quarter end when we really had fully identified it and been able to scrub all the customers.

Operator

Operator

The next question comes from the line of Gray Powell with BTIG.

Gray Powell

Analyst · BTIG.

Great. And I just want to make sure, can you hear me okay?

David Bernhardt

Analyst · BTIG.

Yes.

Gray Powell

Analyst · BTIG.

All right, great. This might be a tough one, but I feel like I do have to ask it. And to some extent, you may have already answered it, but I'm just going to give it a shot anyway. So I guess like how should we think about -- like what was the main driver [indiscernible] you missing the Q1 revenue guidance at $137 million. I mean you guided on March 14 and revenue is mostly ratable. And I know we've talked about the consumption components, but I just want to make sure that I fully understand that dynamic. And then can you just reiterate like why this won't happen again?

Tomer Weingarten

Analyst · BTIG.

I'll try and iterate for Dave because it's going to be the third time. But basically, the ARR adjustment that we've done was realizing that both we've had consumption is kind of an ad hoc element to our ARR, which basically drives up ARR as consumption goes up, but it drives down significantly when consumption is not continuing to grow. In the past couple of years, consumption for us was always on the up and up, and it created that overstatement of ARR, so to speak, which created an expectation for revenue for us internally as well. So when the quarter ended, the dust settled when he started kind of figuring out, hey, why aren't we seeing that revenue? A big part of it was the ARR was reflecting consumption that was now going down. And that impacted what we should have seen in revenue. And couple that with, again, some CRM inaccuracies that Dave mentioned as well, and that was mainly the reason for the revenue mix. Outside of that, the ARR for the quarter was roughly in line with what we expected, minus again that consumption downsizing. So all in all, a lot of it was cleaned and will never happen again, given that rebasing of ARR and the removal of consumption from the base.

Operator

Operator

The next question comes from the line of Brad Zelnick with Deutsche Bank.

Brad Zelnick

Analyst · Deutsche Bank.

Great. Can you guys hear me?

Tomer Weingarten

Analyst · Deutsche Bank.

Yes we can.

Brad Zelnick

Analyst · Deutsche Bank.

Awesome. The ARR statement is very unfortunate. The environment is very tough. I think you guys have said it yourselves, and you're being asked a lot of tough questions. So I mean as long as we're in this forum, I'm going to add to those, which I guess for you, Tomer, most appropriately, what is your strategic end game? You're facing an increasingly hostile macro and competitive end market. You're still burning a good amount of cash. I mean it just seems like in a recession, you're in a bit of a tough spot. And you yourself, I think, said in many different ways, that conditions are worsening. So when you think about what you envision for the business years ago coming to the public market versus where you are today and what you can see a few years out on the horizon, how do you think about the different alternatives out there?

Tomer Weingarten

Analyst · Deutsche Bank.

Sure. Look, it's a long game. None of us expected to IPO the company and go home. I mean we're here to stay, it's a $100 billion TAM. We've got the most cutting-edge technology in the market, and we're improving our margins to the point that next year we hope to be profitable. So all in all, I don't see anybody else in the market making such incredible improvements on the margin front and our progression, I think, have been fairly impressive. Obviously, this is not the best market to operate in for a growth company. And I think what you're seeing is real-time adjustment for a full on growth -- from a full on growth company and into a more balanced approach, a disciplined growth company. We want to become more efficient, what you're seeing us do the public eye is making the company more efficient. And we're really setting the stage, I think, for efficient growth. This is not the economy to put the pedal to the metal and run fast. This is where we just want to be more efficient, we want to make sure we're doing right by our customers. That's our North Star. That's why we're here. We're going to continue to build our platform. we're adding customers at a pretty rapid clip even in this environment. So all in all, I mean, I can't say it's a lot of fun right now. But at the end of the day, we keep on growing. We've got very promising technology. We're a leader in AI. AI in itself is going to disrupt the cybersecurity infrastructure landscape significantly in the next couple of years. All of that translates to an opportunity. And hopefully, our shareholders will see that, too.

David Bernhardt

Analyst · Deutsche Bank.

I think if you look at us on a 3- to 5-year horizon -- let's play this out. If we're a profitable company, still growing at a reasonable growth rates, this is a far more valuable company than it is today. And we're not relaxing on technology. We're continuing to advance that. We've been a technological leader, and we're going to continue to do that. So we look at this as it's still early innings in cybersecurity for us. We have a long runway to execute to execute better and to grow this company to be a more sizable company than we are today.

Operator

Operator

Our final question comes from the line of Ray McDonough with Guggenheim.

Raymond McDonough

Analyst

Can you hear me okay?

Tomer Weingarten

Analyst

Yes, we can.

Raymond McDonough

Analyst

Great. Maybe for you, Dave, and just to finish off. You guys mentioned a couple of times that customers are rightsizing on renewals, but also mentioned that gross retention rates remained stable. And last quarter, I actually think that you mentioned they ticked up. So just to be clear, dollar gross retention remained stable despite those comments? And I guess I'm -- on the flip side of that, I'm trying to decipher the commentary that new and upsell was also in line with expectations and that renewals were stable. Is consumption -- that consumption business that's kind of the headwind here or a lot of the headwind, is that not accounted for in the gross renewal rate? How should we think about where are the headwinds, I guess, showed up the most between renewals, expansion and new logos?

David Bernhardt

Analyst

If you think about it on a pure NRR rate, we've gone from the 130s into approximately north of 125. So we're still seeing our customers continue to increase their spend with us year-over-year. We expect that to persist. We're expecting 120-plus percent kind of as a floor for us, and we see that for the foreseeable future. In terms of how this affects GRR, our GRR has essentially been flat for past eight quarters or so. I don't think it's deviated more than 1 point. So one of the things that Tomer had talked about is when customers use us, they don't tend to leave us. What we -- in terms of the rightsizing of deals, historically, we've seen customers that may have signed multiyear deals, and they would have stepped up employee counts for endpoint and say, hey, I'm going to buy this much minimum and I'll step up for a better price for the following year and a better price for the following year based on volume. We're seeing customers now just flatten that out based on the employee counts now. And then they come back to us if at renewal, if they're purchasing a more sizable amount. So we're just not seeing that forward projections from our customers that we were historically seeing.

Tomer Weingarten

Analyst

Maybe just something to add to that and maybe that can help you kind of piece it all together. I mean, GRR is stable and it's what we call planned GRR. And I think the one dynamic that we did see is that traditionally, we didn't even get to the planned GRR. GRR was even lower than that. And that is something that we started almost taking for granted. And I think in this environment, that is something that you can't take for granted anymore. But once again, I mean, we still are one of the industry best in GRR, definitely in NRR, and we expect that to continue.

Operator

Operator

That concludes today's Q&A session. I would now like to pass the conference back over to Tomer for closing comments.

Tomer Weingarten

Analyst

Thank you, everybody, for joining. Appreciate your time.

Operator

Operator

That concludes today's call. Thank you for your participation. You may now disconnect your lines.