Raul Sinha
Management
[Call Starts Abruptly] everyone, and thank you for joining Santander's 2024 Results Presentation. I'm Raul Sinha, Global Head of Investor Relations and I'm delighted to be here joining our Executive Chair, Ana Botín; our CEO, Hector Grisi; and our CFO, José García Cantera. Today’s presentation will follow the usual structure for full year presentations. Ana will kick off the presentation by talking about our results and achievements in the context of our strategy. Then Hector will add detail to our financial performance. Finally, Ana will conclude with our outlook for 2025 before opening for Q&A. Ana, over to you. Ana Botín: Thank you, Raul, and welcome, everybody to our full year results presentation. 2024 was another record year, the third consecutive year of record results for Santander. It shows the benefits of our strategy, the resilience of our business model. As we said in 2023, we have entered a new phase of value creation and this has enabled us to deliver or exceed all our key financial targets. Profit reached a record €12.6 billion, supported by both strong revenue growth and customer growth. We grew 8 million customers. And this happened across all our global businesses in a very balanced way. We have continued to invest for the future and we're making excellent progress towards a more simple and more integrated model through one transformation. This has been instrumental in improvements in efficiency by more than 2 percentage points and increasing our profitability RoTE to 16.3%. Our balance sheet remains solid with a strong capital ratio ends the year at an all-time high of 12.8, reflecting our ability to generate capital organically. Finally, we delivered again strong shareholder value creation with TNAV and dividend per share growing by 14%. And by the way, this is in spite of pressure from…