Thomas L. Ryan - President and Chief Executive Officer
Analyst · Merrill Lynch. Please proceed
Thank you Debbie and welcome everybody to the call today. As usual I am going to start off with an overview, run through our funeral operation, cemetery operations, talk a little to the rest of the year and then turn the call over to Eric. But to start off I'd say that our normalized earnings per share were $0.20 versus a prior year number of $0.17. We think these are very solid results, particularly in this very difficult economic environment that we are currently in. The reasons we are able to accomplish this were really primarily two thing. Number one, we had very strong revenue for funeral service, again which was driven by strategic pricing, particularly related to the Alderwoods business. Then secondarily this increase in revenue was down against a much more efficient infrastructure. The Alderwoods transaction allowed us the opportunity to enjoy synergies that we realized above expectations and were on time. And for that I really want to thank our 20,000 employees who did such an outstanding job in 2007 that transitioned here and the fruits of their efforts have shown up right here in the first quarter. So, in the overview of funeral operation, revenues for the quarter were very strong; both relative to prior year and relative to our expectations. There were up approximately 5% over comparable prior year revenues and they were really due to two things; number one, pretty solid volume as well as, as I mentioned before a very strong average revenue per take. On the volume side, our comparable volumes were down about 0.9% where that equates to about 662 call, and based upon analyzing our competitors, analyzing suppliers of which we are attracting that we do within relevant markets, looking at cemetery internments, we generally believe that this is reflection of our market. Actually, we probably would confuse within our relevant marketplace their comparable volume were up about 1% relative to our down 0.9%. The reason for the difference and what we can tell again has to do with low price cremation follow-up. You'll remember that we rationalized our businesses over the years adopting our strategic pricing model. Well, a lot of these decisions take time to infiltrate particularly the Alderwoods business. So, what we are seeing now is the rationalization of those business models. And let me share a couple of examples with you. In Seattle, there is a particular location that we had a low in cremation contract that we service in the SCI business. That was picked up by Alderwoods, and once again we did not renew that contract. So, within that Seattle location we are down 244 calls in the first quarter. Here's the good news, profits were up $54,000, or up 47%. In San Diego, similar situation, that locations lost 52 call. Profits were up $66,000 or up 100%. And then utilizing some stratification again, we look at contracts below $1,000, contracts below $2,000, and in major markets alone we've seen 1,200 calls below $2,000 that we lost on a year-over-year basis. And as you move up the stratification chain, we're seeing volume increase. None of this is pushing customers in the higher strata as we understand. But again we believe that our strategy makes sense and we believe that in the relevant market share on a national basis, we're holding on share in this market. Noting our point two, before I move off to funeral volumes, we continue to see positive volume trends through April. Volumes look to be slightly above the prior year levels from what we can tell. Second component of funeral revenue that's important in driving our profits is the average revenue per case which is up over $250 on a year-over-year basis, at 5.3%. We're continuing to see a positive impact from our strategic pricing and the change in mix of business out of that low end on the true atneed average which is up 5.7% year-over-year. It's especially true for the legacy Alderwoods location where strategic pricing was not put in place for the back half of 2007. Our average revenue per case on the preneeds going atneed was up 4.5% and achieved an approximate $4,800 level for the year. Again, this is evidenced to us that when you have turbulence in the equity markets as we experienced in the first quarter, it does not have material impact on the earnings stream associated with preneed funeral. We continue to see that drive up at 4.5%. We are not seeing any material negative consumer discretionary behavior in the pricing. Again, from time-to-time you may see cases where that's true. We are not seeing that impact for average revenue per case. The other thing that I would mention is we are in the process now of rolling out the dignity rooms to the Alderwoods locations. That event will continue to occur through 2008 and we believe we have a positive impact on average revenue per case as we expect to see more packages sold which result higher customer satisfaction and customer royalty as well as increases in average revenue per case. On the funeral profit side of things, that looked very strong. We are up $14.8 million on a comparable basis or over 250 basis points, again, quarter-over-quarter. This is primarily driven by the increase in revenues against a more efficient infrastructure, created by the efficiencies we gained in the Alderwoods' transaction. The last piece of funeral business I'll touch upon is our preneed funeral production. Keep in minds this business that fills the backlog really doesn't have an impact on current EPS but very important to us. It's not quite where we wanted to be. We produced $107.2 million in the first quarter which was down about 2.8%. You will recall that we have invested in some preliminary sales infrastructure in focusing a lot of issues that's related to sales. What we are seeing is that a lot of our initial focus on cemetery side and very crude and a lot of the things that are associated with the funeral side of the business really has a longer run rate to get going, but we're confident that we are on our way there. And again our goal is to grow that backlog through manpower and again through refocusing on having councilors in the right places and giving them the right leads and the ability to close that. Now, switching over to the cemetery operation side, on the cemetery side from a GAAP perspective, our comparable cemetery revenues were down slightly about $4.4 million or 2.6% compared to the prior year. This predominantly is due to one key factor; we had significantly completed construction contracts at Rose Hills last year. We did lot of construction of previously sold inventory that got recognized, and therefore it led to a higher recognition rates as it relates to property revenues. And this more than offset an increase in production of cemetery property revenues of 7 percentage. So, when you think about the pipeline is very strong and this is a GAAP recognition issue, and if you take the construction out from the prior year you would see recognition levels that are equivalent to what we are experiencing this year. So again a healthy first quarter you just don't see necessarily profit line here. We expect higher completed construction levels particularly in the back half of 2008. And I would again reiterate we are very pleased with our momentum on the sales production side, as we look at our preliminary April results. Again this has been drilled by... primarily by two things, we have put the right inventory in place to sell and can be recognized once it is sold. And number two we are enhancing and bringing up the quality of our manpower in our sales organization. Cemetery margins as it relates to that revenue shortfall are pretty predictable. The revenue shortfall fell right through the bottom-line and our cost on the cemetery side really were managed in line with the inflation. So as you think about the remainder of 2008, we continue to be very, very comfortable with the guidance that we provided you. Keep in mind the tax rate in the first quarter was a little lower than normal and that's going to normalize to an annual rate of 38% throughout the year, Eric is going to little bit more about it but probably you should see a tax rate around 39.5% reaching the subsequent quarter in 2008. The other things to really look for our success shown through the results. Look for continued average revenue per case on the funeral side of equation, we expect that to continue to project the right way, we also would point you to look for further efficiencies, particularly in the back half for the year as it relates to managing our manpower with metrics both on the funeral side and also on cemetery side of our business. And lastly we would also expect solid momentum, on a cemetery sales production size, in particularly I would point you towards again the, property revenue stream as a lot of the great inventory that we have built over the last few years, we believe, is going to sold in flow-through our revenue stream there. So with that, very pleased with the quarter, and I would like to turn the call over to Eric Tanzberger, our Chief Financial Officer.