Jeff Woosnam
Analyst · Narlington Management. Please go ahead
Thanks. Yeah, Tim, in regard to service and installation, the improvement in the results, certainly, there's a component of that—rather significant component—that's related to recent acquisitions. And that's helped improve the results overall. But we have also undertaken an initiative internally on our base business to really focus on improving performance, notably, productivity, which our employees have really bought into, and we've seen some progress and gained some traction there. And then we're also looking to every opportunity to sell more products and services to our existing customers. And that's been a program that has been recently launched and has so far gone well for us. So we're optimistic about that. We'll have to see how it goes, but, certainly, we're pleased with the results overall. Now with regard to credit, we—yeah, there has been some, in the general economy—you keep hearing about, you know, weakness in credit. I can't say that that doesn't exist, but, to a certain extent, our customers did get a bit of a relief, if you will, in the quarter as the cost of product is down and selling prices, you know, generally are down this year versus last year because of the lower cost of product. We did sell a little bit more because it was a bit colder, and we had some acquisitions. But you know, sales are down even though EBITDA is up because of the lower underlying cost of product. But, you know, we'll have to see how this all settles up at the end of the heating season.