Christopher French
Management
Thanks, Kirk. We appreciate everyone joining us this morning, and hope everyone is staying healthy and safe. 2022 was another successful year for Shentel. We had solid growth across our Incumbent Cable, Commercial Fiber and Tower businesses and had remarkable growth with our Glo Fiber expansion. As noted on Slide 4, we accelerated both our construction and sales of Glo Fiber in each of the past 2 years. Our annual construction pace increased 64% from approximately 27,000 new passings in 2020 to over 72,000 new passings in 2022. We have built us a sizable construction backlog, underwriting new markets, securing franchise agreements and doing the field engineering and permitting work, which should enable us to construct 100,000 new passings in 2023. Our sales team has more than kept pace with our construction team with Glo Fiber net data additions growing 79%, from 4,000 in 2020 to almost 13,000 in 2022. We expect data net additions to accelerate again in 2023. As reflected on Slide 5, we highlight the outstanding progress we've made over the past 4 years since we began investing in Glo Fiber. We have successfully transitioned from the proof-of-concept stage to the rapid-growth stage as all key metrics have met or exceeded our business plans. We ended 2022 with over 147,000 passings in 17 markets. All of our Glo Fiber passings are in greenfield markets, bringing us new customers and incremental revenue. We have now secured franchise agreements for 445,000 passings, rapidly approaching our 450,000 target, and preparing us well for accelerating construction. Our cost to pass of $1,170 is consistent with our underwriting assumptions. The metric I'm most proud of is our outstanding customer satisfaction scores. Our most recent Net Promoter Score was 65%, more than 10x the average score for Internet Service Providers. We believe our local customer service is a competitive advantage as our employees are neighbors with our customers, knowledgeable about the local markets and involved in the communities that they serve. We believe this local connection and care is a major driver of the NPS score and our data churn results of less than 1.1% since launch. We ended 2022 with 24,000 Glo Fiber customers or about 16% of year-end passings. As we stated in the past, we expect our average market to reach 38% terminal penetration, more than double our current level. Coupled with the growth expected as we complete construction of all franchise passings, we believe we are well positioned for significant revenue growth over the next 5 years. We've also been pleased by the strong demand for our Glo Symmetrical gigabit service. As of December 31, 44% of our Glo Fiber customer base has purchased our 1 gigabit or higher bandwidth speed, driving up ARPU to over $73 since we launched service. We recently introduced a 2.4-gigabit service to meet the customer demand for higher bandwidth services. With that, I'll now turn the call over to Jim to review the details of our financial results.